Responsibilities

• Your main responsibility is to support the Business in trade control activities

• Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely.

• Ensure queries and escalations are managed in a timely manner

• Establish and maintain a strong working relationship with internal and external stakeholders

• Drives process improvement and system automation.

• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)

• Participate / Support in projects, business-driven initiatives and UAT

• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.

• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)

Skills/Requirement

• Good knowledge of Treasury products (e.g. Securities, Derivatives, FX/MM) preferred

• Good understanding of Front to Back Trade operational processes especially Trade validation activities is an advantage

• Proficient in Microsoft Office applications

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our Client is one of the leader in the FMCG industry, they are currently hiring a business support exeuctive to provide crucial link between various departments, ensuring data accuracy, and supporting both the digitization process and marketing activities. It requires a mix of technical skills, attention to detail, and effective communication to collaborate across teams and provide valuable insights to management.

Job Details:

• Support and find the product content information from various systems, databases and google search.
• Champion digitization process & master internal systems to support requests such as content readiness reports, complete syndication requests & internal digitization requirements.
• Ensure business teams understand digitization requirements.
• Report on digitization and syndication progress and help improve processes
• Support maintenance requests to keep both B2B and B2C Product Catalogues of the company up-to-date
• Support QA efforts for product information accuracy and consistency on website and eCommerce platforms
• Assist in coordinating and executing marketing activities – consolidation of information
• Countries Progress Tracking of global deployed programs
• Provide reports to management on progress of projects and campaign
• Other administrative and marketing activities

Requirements:

• Candidates must possess at least Diploma/ Advanced/ Higher/ Graduate Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Business
• No Experience candidates are welcome to apply
• Strong Excel skills to analyze product data and digitize fast in utilization of global product information sourcing in an effective manner
• Good with system and proceeses.
• Strong organisational skills, self-motivated, proactive, and able to work under pressure in a fast-paced environment
• Excellent verbal and written communication skills

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities: Corporate Actions

· Strong experience across all types of corporate action events especially, Voluntary corporate actions events like Rights subscription, Dutch Auction, Buy Back, Tender etc for Wealth Management customers.

· Should be able to identify, organize, prioritize, and supervise transaction volumes, workloads and forecast/deploy staffing resources as required

· Ensure information pertaining to mandatory and voluntary corporate actions received from various sources (Securities Depositories / Transfer Agents / Sub-custodians) are accurately interpreted

· Good understanding on Reorg events and able to handle reorg reports and process them in timely manner

· Tracking corporate action notifications on mandatory / voluntary/ choice events received from various sources like swift, email, pdf etc. and keeping the internal system up to date

· Extracting critical information from event details received from electronic/non-electronic formats and gathering it accurately into the Internal systems

· Manage the election process of voluntary corporate action events by collating the elections provided by the client and compiling the instructions to be sent to the agents / custodian and confirm receipt of the same.

· Ensure and maintain accuracy and timeliness in processing end to end corporate action event

· The candidates should be able to manage huge volumes and escalate any issues at right time to management/onshore team

· Ability to identify any exceptions arising out of daily BAU and accordingly provide timely resolutions by highlighting it to the onshore team. Updating the SOP document with the necessary changes post approval from the onshore Team.

· Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA)

· Adherence to overall Service Delivery Requirements

· identifying and pursuing opportunities to improve processing efficiency and / or reduce risk

Technical Skills

· Strong Corporate action knowledge and knowledge of APAC market is a plus

• Good leadership skills necessary for assisting with the management of staff to ensure day to day efficiency and control of corporate actions processing
• Demonstrated ability to work under considerable pressure, which is due to stringent processing deadlines, unexpected volumes (emails/ events), and risk of significant financial loss related to processing errors.

· Comfortable dealing with multiple stakeholders and complex situations

· Proficient in MS Office Applications

· Analytical thinker with problem solving skills

· Excellent Communication Skills (Spoken & Written)

Key Responsibilities:

• Support HOD and Sections Lead to understand business requirement and translate the data into useful information for analytic purposes
• Build operational database and translate to business requirements
• Collaborate with different Sections, gather and translate data to identify trends for problem solve and actionable insights for the department
• Understand the business requirements and translate data effectively and into meaningful information
• Harmonize, organize, and prepare data as per analysis requirements
• Maintain data integrity standards, and appropriate use for business analysis
• Generate ad hoc reports for the team as requested
• Support strategic initiatives by performing market and competitive intelligence analyses, providing valuable insights to drive business strategies
• Develop well-researched and concise business studies reports, presenting complex information in an understandable format
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Maintain share folder and share point update for the department
• Other ad-hoc task as assigned by the direct superior

Required Qualifications

• Diploma or Bachelor’s degree in any discipline (experience in business analytics or related field an added advantage)
• Min 3-5 years of working experiences, exposure in EPCI or Construction is preferred
• Excellence excel skills, with data organizer and basic analysis
• Experience in working with a fast pace environment with large datasets
• Effective communication, collaboration and presentation skills
• General administrative knowledge

Software Skills:
Advance user in Microsoft 365, excel, word, power point, and if possible power BI.

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

1. Strategic Planning:

• Collaborate with other department team to develop and implement the company's overall strategic plan.
• Conduct in-depth market research and competitive analysis to identify growth opportunities.

2. Market Intelligence:

• Monitor market trends and identify emerging opportunities.
• Engagement with Singapore and regional government and non-governmental agencies
• Provide periodic reports

3. Business Development:

• Identify and evaluate potential business opportunities, partnerships, and acquisitions.
• Engage with potential business partners, vendors and investors
• Develop full business plan, presentations, and pitch materials.

4. Financial Analysis:

• Able to understand financial models, forecasts, and business cases to support strategic decisions.
• Assess the financial viability of potential projects and investments.
• Track and analyze key performance indicators to measure the success of business development efforts.

5. Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders.
• Collaborate with teams across the organization to drive business development initiatives.
• Represent the company in meetings, negotiations, and industry events.

Requirements

• Bachelor's degree in business administration, finance, or a related field.
  • 5 - 10 years of experience in strategy development, business planning, or a related field.
  • Proven track record of success in developing and executing strategic plans.
  • Experience in working with senior management and boards of directors.
  • Experience working in the consulting & analytical industry
  • Strong financial modelling skills.
  • Able to do presentation.

You will be expected to do a one page business plan with a presentation of past project during the interview

Client: An American company whose focus is on healthcare and pharmaceutical products

Job Responsibilities:

Asia

· Assist with the consolidation of various reports such as 3D weekly tracking, monthly capital reports, service contracts attachment rates for the Leadership Team

· Compile market data such as demographics, market and regulatory environment, competitors’ information, strategic accounts, procedures volume and mix, disease prevalence, countries’ reimbursement rates etc.

· Generate monthly sales reports from Power BI and analyze the data for unusual trends/patterns

· Analyze sales/margins - volume, price, mix vs. plan/forecasts; identifying issues & recommending actions

· Support the Marketing and Education Director in groundwork preparation for campaigns and programs such as, compiling countries’ feedback, survey results etc. and analyzing the collated data for trend

· Other ad-hoc requirements as assigned by the Reporting Manager and Leadership Team

SEA

· Aid the Commercial Team in tracking and consolidating the number of cases supported and performing trend analysis for Management decision making

· Support the Commercial Team in the monitoring/tracking of their capital footprints, service contracts, tenders, sales funnel opportunities

· Prepare DIOH reports for the Commercial Team to track, monitor and analyze inventory movements of key distributors for decision making

· Aid in the preparation of market model for SEA, monitoring and analyzing the trend, growth and market share etc. for Management’s use in decision making and during business reviews

· Assist the Commercial Team in the preparation of slides for business reviews

· Other ad-hoc requirements as assigned by the Reporting Manager and Country Head

Requirements:

· Polytechnic or Bachelor's Degree in Accounting / Finance or in related fields

· 1-2 years’ experience in Financial Planning & Analysis / Accounting / Commercial Analysis

· With relevant internship experience welcomed to apply

· Possess good interpersonal and communication skills with the ability to interact with, influence and drive consensus with different stakeholders

· Ability to deep dive into voluminous data and derive insights through consolidation, drill downs and pattern recognition

· Proactive in learning, creating, and leveraging new processes and tools to improve efficiency and effectiveness

Additional Information:

· Contract duration: 12-month renewable and convertible

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Bugis, DUO Tower

Interested applicants, please submit your CVs to Lyn Fu Yee Chen (R1110796) through the 'Apply Job' button.

Only shortlisted applicants will be notified.

All applications will be handled with strict confidentiality.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Lyn Fu Yee Chen (R1110796)

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423

Role and Responsibilities

- Designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation.

- He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs.

- He/She acts as a liaison between system users and technical staff to address questions and issues

Requirements/ Qualifications

- More than 5 years experience in requirements gatherings and project implementation

- Analyse systems/data products and processes to identify enhancement opportunities

- Guide documentation of specifications and interfaces between systems/data products

- Have experience in agile framework

- Familiar with user stories writing

- Good team player

Overall Job Summary

Develop various applications to support operations and accelerate growth.

Core responsibilities

• Develop and improve Android iOS mobile applications
• Develop and improve labelling printer system
• Develop and improve Java based ERP solution
• Assist, support and enhance existing applications

Job specifications

• Degree holder in an Information Technology discipline or relevant experience
• Strong understanding of object-oriented programming
• Required skill(s): JAVA, JQUERY, Javascript, JSON, Android, iOS, HTML5,DHTML, Apache, Apache tomcat, MS SQL, PostgreSQL.
• Familiar with Linux environment and good understanding of common command lines
• Familiar with RESTful Architecture
• Familiar with Artificial Intelligence algorithms
• Possesses good experience developing web application, Web Forms, web services and Enterprise Workflows
• Good knowledge in development and maintenance of high load and availability systems
• Effective communicator, enjoys challenges, committed to quality and a team player.
• Fresh Graduates are welcome to apply.

We are seeking a dynamic and experienced Business Analyst (AI Applications) with a strong background in AI applications to join our team. As a Business Analyst specializing in AI applications, you will play a crucial role in bridging the gap between business needs and technological solutions. Your primary responsibility will be to analyze, understand, and translate business requirements into effective AI applications, ensuring that they align with organizational goals and deliver measurable value.

Key Responsibilities:

• Requirements Gathering and Analysis

• AI Solution Design and Implementation

• Data Analysis and Modeling

• Stakeholder Communication and Management

• Continuous Improvement

Qualifications:

• Bachelor's or Master's degree in Business, Computer Science, Data Science, or related field.

• Proven experience as a Business Analyst with a focus on AI applications.

• Strong understanding of AI technologies, machine learning, and natural language processing.

• Excellent communication and collaboration skills to facilitate effective interaction between technical and non-technical stakeholders.

• Analytical mindset with the ability to translate complex business problems into practical and scalable AI solutions.

• Familiarity with agile methodologies and project management practices.

Preferred Skills:

• Experience with tools and platforms for AI development and deployment.

• Knowledge of ethical considerations and best practices in AI development.

• Certification in business analysis or AI-related certifications is a plus.

If you are passionate about leveraging AI to drive business innovation and have a proven track record of success as a Business Analyst, we invite you to apply and be a key contributor to our organization's AI journey.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Job Responsibilities:

• Opening and closing of centre
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Covering duties when necessary
• Any other ad hoc duties

CDAC- Toa Payoh

Working hours:
Tuesday: 5.00pm - 9.30pm

Wednesday: 12.30pm - 9.30pm

Thursday: 12.30pm - 9.30pm

Sunday: 10.00am - 5.00pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Possess prior customer service experience
• Computer literate
• Service oriented with pleasant personality
• Able to multi-task
• Team player
• Passion to serve in social service sector

Aftersales Support Executive | Schematic & Block Diagrams | West

Working location : on board of vessels (West side)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Care Officer (Marketing & Sales Support)

Salary: $2200 - $2700
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Preferably two years of working experience in similar field

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Title: System Analyst

Project: Multiple

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

To support multiple ongoing and upcoming large projects

To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customized modules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss

Key Requirements

· Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

· Sound knowledge of UC applications design/development/testing and support area

· Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

· Relevant experience more than 6 years

At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

Knowledge on Tetherfi Products will be added advantage

Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

Implementation experience in Avaya Contact Centre Products is a MUST.

Independent, proactive and self-starter with excellent interpersonal and communication skills.

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Must be a team player

Analyst programmer is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications.

Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Requirements

• Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar
• Sound knowledge of UC applications design/development/testing and support area
• Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre
• Relevant experience more than 6years
• At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.
• Knowledge on Tetherfi Products will be added advantage
• Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server
• Implementation experience in Avaya Contact Centre Products is a MUST.

To apply online please use the apply function, alternatively you may contact Amrita at [email protected] (EA: 94C3609 /R1440037

Position: Senior IT Business Analyst
Employment Type: 1-year Direct Contract (Highly Renewable)
Location: Central

Position Overview:
Reporting to the Head of Technology, you will be working with business and functional users in gathering requirements and ideas, identify and implement suitable industry best-in-class technology solutions to solve business problems.

You will be responsible for building IT excellence across business and support the functional expertise areas in financial trade processing, trade confirmation & settlement, cash & position reconciliation, corporate risk analytics, financial accounting and business reporting. Corporate functions supported include Front Office Business, Corporate Risk, Finance, Treasury, Operation, Human Resource, Legal and Compliance.

The role also needs to manage and work with external technology consultants, as well as service providers in ensuring that the IT business applications are operating efficiently and robustly.

Responsibilities:

• Be the technical lead for project implementation, gather, analyze and formalize user’s business requirements and processes
• Lead project implementation activities, system unit & integration tests, user acceptance tests
• Assess and evaluate the technical viability and feasibility of possible technology solutions and system improvements
• Perform detailed process & system gap analysis (As Is and To Be)
• Provide application and system architecture design and interfaces for IT solution
• Translate business requirement into functional and technical specifications
• Perform application, system or code assessment/review to address technical issues which affect system functionality, performance or security if required
• Prepare and support the handover transition from project to IT operation teams
• Provide maintenance support, analysis and resolution of production system reliability and performance issues of business applications and data platform including systems interfaces
• Participate and conduct feasibility studies, producing high-level and detailed applications design, assist in preparing business cases, overseeing development and implementation of solutions, taking into account the change implications.

Job Requirements:

• Minimum 10 years’ IT experiences working in financial institutions
• University degree in Computer Science/Engineering, or any other relevant IT certifications
• Strong experience with project initialization, execution with key emphasis on system analysis, architecture design, integration and testing of the application
• Good documentation discipline for business requirements, application & system design, and technical specification
• Familiar with SDLC or iterative software development approach
• Strong team player, good inter-personal skills, self-directed with a positive attitude

Experiences / knowledge in the following will be advantageous:

• Banking or any other transaction base systems in structured loans, fixed income, derivatives, warrants, convertibles, SWIFT, etc.
• AWS Cloud computing technology: AWS EC2, SAM, S3, Redshift, Glue, Crawler, Athena and Rstudio
• Software development, application/data interface, data exchange, database, analytics & BI reporting skills: Microsoft .NET Framework, Sharepoint, VBScripts, API or WEB services (REST), SQL Queries, ODBC, XML/JSON, Tableau/Qlik/Power BI
• Oracle Fusion (Finance AP/AR/GL), EPBCS , FCCS, Financial Planning & Budgeting tools

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Job Description

1. Design, build and implement workflows and enhancements for the enterprise identity and access management platform.

2. Act as the subject matter expert for identity management business processes (identity lifecycle, user access reviews, application matrices etc)
3. Troubleshoot and resolve workflow and/or system issues
4. Responsible for BAU support, monitoring, upgrades, patching and configuration

Requirements:

The ideal candidate must be 'hands-on', analytical, risk and compliance focused, and self-driven as this is a fast-paced and highly technical environment. Someone wanting to learn and grow with an organisation will thrive in this role. The role requires responsiveness, along with excellent verbal and written communication skills.

• 5-8 years of software development experience with VB.NET, C#, Angular JS and SQL

• Experience with API design and development (SOAP and REST)

• Working knowledge of user provisioning and directory services

• Ability to deliver low level design and/or implementation documentation

• Knowledge of privileged access management, multi-factor authentication and single sign on technologies is advantageous

• Current or prior experience in administering and supporting identity and access management solutions and platforms (e.g. Sailpoint, OneIdentity) is advantageous

• Domain knowledge of access control and information security governance

• Strong communicator with strong analytical, interpersonal and writing skills

• Ability to collaborate with different roles to achieve common goals

• Bachelor’s degree in information technology, information system security, cybersecurity, or related fields

The candidate will support sustainable finance business development efforts targeting our clients in APAC.

Key responsibilities include:

• Conduct research on sustainability topics, including climate risk, biodiversity, environmental and social practices in the region and internationally etc.
• Keep abreast of industry best practices, standards, trends and developments, communicating and raising awareness to internal stakeholders
• Support the team and relationship managers in origination of sustainable finance transactions
• Support the team in carrying out ESG risk evaluations from portfolio risk or new transaction perspective

Job requirements:

• Bachelor’s degree required; advanced degree preferred. Ideally finance / sustainability related.
• Some prior working experience or research in the fields of sustainable finance, sustainability, climate change, decarbonization strategies, low-carbon transition tech, etc. is preferred
• Knowledge of banking/finance products and terminology
• Strong teamwork and collaboration qualities
• Outstanding written and verbal communication skills. Ability to communicate in a proactive, clear and structured manner
• Self-motivated and strong interpersonal skills
• Can demonstrate critical thinking, should be resourceful and adaptable in uncertainty
• A strong team player – able to ideate and lead initiatives while supporting team members on their projects

Job Objectives

· The Bank is looking for an experienced Production Support to join its support team

· To provide proactive, timely, effective and efficient support to the business users

· To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs

· To own issues and projects, and work with the various teams to develop solutions for the users

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

· The Production Support person is responsible for managing the Enterprise Data Management for the Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.

· Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects

· Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails

· Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management

· Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues

· Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements

· Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved

· Embrace standard Change Control Management practices, procedures and guidelines for application releases

· Engage vendor to provide solutions for the stability and sustainability of the production environment.

· Participate in annual DR/BCM activities or infrastructure related upgrade

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

· Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling

· Degree in Computer Science / Engineering or related disciplines

· 2-5 years of hands-on application management experience, preferably in the Asset Management business

· Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

· Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

· Basic understanding of the front to back of Asset Management operations

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Job description (In Detail):

Responsibilities:

• Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.
• Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.
• Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.
• Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).
• Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.
• Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.
• Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.
• Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.
• Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.
• Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.
• With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Requirements:

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem-solving skills.
• A team player who has growth mindset and confident to work independently.
• Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.
• Experience with ETL process, SQL and automation technology
• Experience in project management and Agile methodology skills with strong delivery mindset.
• Good understanding of tax and finance business domain.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

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