Job Description:

· Preparing and send quotation to customer in a timely manner

· Revise or change quotation details upon request from customer

· Maintaining and updating records in SAP CRM accurately

· Keeping track of the sales team’s communication with customers

· Support in following up sales lead and opportunities in SAP CRM for sales team

· Ability to communicate both internal and external customers at all levels

· Support any other ad-hoc duties as assigned by manager

Requirements

· Some experience in commercial practice and sales admin experience

· Understanding in SAP CRM is a plus attribute

· Proficient in Microsoft Office

· Adaptable, multi-tasking, good organisational skills

· Ability to adapt to fast pace working environment

· A good team player

· Good command in English and Chinese

· ITE/ Diploma equivalents

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Salary Range: $3,500 to $4,000 (Depending on experience)

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key Responsibilities:

Helpdesk Support:

• Provide first-level support through Freshdesk, ensuring timely and effective resolution of customer inquiries and technical issues.
• Troubleshoot and resolve system and CRM-related problems.
• Escalate complex issues to relevant technical teams when necessary.

Customer Service:

• Act as the front-line representative for customer interactions, ensuring a positive experience.
• Address customer concerns and provide solutions in a professional and courteous manner.
• Maintain up-to-date knowledge of our products and services to assist customers effectively.

Operational Support:

• Support operations within the technical business units, ensuring smooth workflows and processes.
• Assist with the implementation and maintenance of system and CRM tools.
• Collaborate with technical teams to understand operational requirements and provide necessary support.

Administrative Duties:

• Perform general administrative tasks, including documentation, reporting, and scheduling.
• Manage and organize records and databases related to customer support and operations.
• Assist in the preparation of reports and presentations for management.

Collaboration and Product Enhancement:

• Partner with business units to identify areas for product improvement and enhancement.
• Provide feedback and insights from customer interactions to help refine products and services.
• Participate in team meetings and contribute to discussions on product development and innovation.

Requirements:

Experience:

• Minimum of 2 years experience in a helpdesk support role.
• Proven experience with Freshdesk and CRM systems preferred.

Skills:

• Strong customer service orientation with excellent communication and interpersonal skills.
• Proficiency in troubleshooting and problem-solving.
• Ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Our client, a luxury Jewelry company, is looking to hire two Retail Support Assistants to strengthen our backend operations. The ideal candidates will be responsible for various administrative tasks and quality control functions. Key responsibilities include:

• Performing administrative duties related to logistics, inventory management, and arrangement of diamonds.
• Updating and maintaining Excel spreadsheets.
• Carrying out ad hoc assignments as directed by the team leader.
• Executing general office duties to support day-to-day operations.
• Handling laser engraving tasks, with training provided by us.
• Assisting in-store operations, including client servicing for repairs and collections.
• Conducting quality checks on jewelry to ensure proper setting and polishing.
• Inspecting diamond melees for quality assurance.

Key Attributes Required:

1. Attention to Detail: The candidate must demonstrate meticulousness and strong observational skills to uphold our high-quality standards.
2. Good Eyesight: Excellent vision is essential for inspecting intricate details in jewelry pieces.
3. Communication Skills: Fluency in language is required;
4. Administrative Efficiency: The role involves managing basic administrative functions, including order tracking, repair scheduling, and client collections.
5. Presentable and Professional: They will interact with clients during collections, repairs, and cleaning services.
6. Client-Focused: Providing exceptional customer service to handle inquiries and requests in a timely and professional manner is crucial.
7. Willingness to Learn Engraving: Candidates must be open to receiving training in ring engraving.

Job Specifications:

• Work Schedule: 6-day work week with mandatory weekend shifts; days off will be on weekdays.
• Hours: 9:30 AM - 8 PM (Monday to Saturday) and 9:30 AM - 7 PM (Sunday).
• Salary: $2,800 - $3,200 + AWS + VB

Prior experience in a similar administrative or quality control role is preferred but not mandatory as we will provide full training and guidance.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

About Healthcare Support Department:

Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain to age well at the comfort of their homes and in the community. The department understands the challenges faced in taking care of elderly at home. They ensure there is continuity of care integrating healthcare and social support whenever necessary so that caregivers and their loved ones will be well-supported and enjoy good care at the same time.

Responsibilities:

• Nursing Assessment, developing individual careplan, monitoring and evaluation
• Assess, monitor, review care needs of client and caregiver
• Develop individualised care plan and identify types, duration and frequency of services
• Monitor client’s response to services and evaluate progress towards goals.
• Able to perform nursing procedures such as wound care, tube change, medication management and initiate medical care interventions where necessary
• Provide health education for the client and caregiver
• Provide caregiver’s training for the client’s caregiver
• Manage acute and chronic medical conditions in consultation with a doctor

Requirements:

• Minimum a Diploma in Nursing, at a local tertiary institution
• Minimum 1 year experience in nursing
• Registered with Singapore Nursing Board
• Possesses a valid certification in Basic Cardiac Life Support (BCLS)
• Good communication & interpersonal skills
• This position is on contract basis, with normal office working hours

Work Location: Buangkok Green

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

ROLES AND RESPONSIBILITIES

As a Global Operations Centre (GOC) Support Specialist, your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. You’ll work in a 24/7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service level agreements (SLAs). Here are the key tasks:

Network Monitoring and Operations:

• Manage tier-1 network monitoring round the clock.
• Monitor the performance and health of data centre, networks and hardware systems.
• Identify potential issues and troubleshoot technical problems promptly to minimise downtime.
• Log, update, and progress tickets to resolution.
• Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure.

Incident Management and Escalation:

• Follow escalation procedures during critical incidents.
• Act as the point of contact for significant events or technical escalations.
• Coordinate and supervise data centre maintenance efforts, collaborating with internal and external parties.

Documentation and Communication:

• Compile daily monitoring and operational tasks into documents.
• Ensure compliance with physical security procedures, including visitor management and equipment movement.
• Maintain access logs and service reports.
• Track equipment movement in and out of data centres and warehouse facilities.

Quality Assurance and Assessment:

• Ensure subcontractors deliver quality services and meet contractual obligations.
• Conduct routine assessments of data centre infrastructure systems and critical facilities.
• Perform other duties as assigned by line managers.

SKILLS AND EXPERIENCE

• Holds a Diploma or Professional certification in Electrical, Mechanical, Computer Science/ Information Technology or possesses equivalent experience.
• At least two years of working experience in Data Centres or 24/7 critical environment management.
• Able to work shifts, including weekends and public holidays.
• Proficient in network and server hardware troubleshooting.
• Basic understanding and experience with electrical and mechanical systems commonly used in a Data Centre.
• Have working knowledge and experience with monitoring & ticketing tools.
• Possesses a working knowledge of physical IT infrastructure components.
• Comfortable working on rotating shifts.
• Demonstrates good problem-solving and communication skills.

• Organise and manage physical/online marketing activities
• Liaise with product vendors on partner activities
• Generate sales leads for sales team
• Following with with leads, and scrub contact database
• Assist sales teams in sales activities, including calls, and tender submission
• Weekly reporting on KPIs
• A relevant Diploma/Degree

Our Client, a Prestigious leading organisation is seeking to recruit for an IT Support Analyst.

Location: Central Singapore (Near Raffles Place MRT)

Responsibilities:

• Provide first and second level of IT support for end users
• Manage service request and incident management processes to meet with the IT service quality SLAs
• Ensure standard ITIL based service delivery processes are implemented for IT services to be fit for use and fit for business
• Identify cost optimisation with service improvement opportunities
• Support and manage end user devices such as desktops, laptops, smart phones and printers
• Perform other duties and responsibilities as assigned

Requirements:

• Degree/Diploma in Information Technology or its equivalent field of studies
• Possess 2 to 4 years of relevant working experience
• Must be able to work well independently
• Good communication and written skills
• ITIL certification level 2 would be of an added advantage
• Good knowledge of Microsoft Window 10 and office suite
• Exposure to online collaboration tools such as MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc would be a plus factor

We are seeking a skilled Product Owner/Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Conduct scrum ceremonies and lead the scrum team.
• Work closely with UX designers to plan and organize research activities such as product conceptualization workshops and Usability Testing.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Organize the product backlog by extensively gathering and analyzing information with stakeholders and participating in crafting Functional/Design specifications.
• Understand the IT management, quality management policy and security guidelines to ensure the development processes and system are designed to comply with these policies.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Proactively identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in information technology, or related fields.
• Prior experience of at least 4 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Experience in cloud (Related certification will be an added advantage).
• Prior experience in programming (Java, Python, VB.NET, C#, JavaScript, etc.) is advantageous.
• Experience with low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in full SDLC / PDLC using Agile methodologies (Related certification will be an added advantage).
• Experience in C3 (Command, Control, Communication), Business Continuity Planning/ System, or Crisis/ Incident Management System will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p

• Concrete project timeline
• Decisions making for SAP MM WM solutioning

About the company

Our client is a market leader in their industry that spans across more than 20 countries across Asia. Due to rapid expansion, they are looking for a SAP MM/WM Analyst / SAP MM / WM Consultant to join their team in Singapore.

About the job

Your role involves:

Engaging with business stakeholders, translating function specifications to technical solutions

Leading end to end SAP MM / WM project enhancement implementation rollouts on a regional scale

Handling support and change request for SAP MM / WM

Working closely with the other SAP team members to ensure integration with other modules (SAP PP, QM, SD, and FICO) is carried out smoothly

Developing training materials and conduct training

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP MM. You should have led at least 1 end to end SAP projects across Asia. At least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level.

Candidates with exposure to integration with out modules such as (SAP SD, PP, QM, and FICO) will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established Europe based MNC and you will get the opportunity to lead high value projects with global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNvEUR74

• Engagement with senior business stakeholders
• Concrete project timeline

About the company

Our Client is an established MNC within the advanced manufacturing industry. As part of their expansion plan in Singapore, they are looking forward to hire their SAP QM / SAP PP System Analyst to join their team.

Responsibilities

Your responsibility includes:

Handling support, change request and configuration for SAP QM / SAP PP

Engaging with business stakeholders, translating function specifications to technical solutions

Managing process and documentation, ensuring that they adheres to compliance

Rolling out SAP project implementations and enhancement across Asia

Working closely with the other SAP team members to ensure system integration is carried out smoothly

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP QM / PP. You should have at least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level. You should have led at least 1 end to end SAP project.

Candidates with regional/global exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with global IT HQ. You will have the opportunity to lead business transformation within the organization across Asia with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNvEUR74 (EA: 94C3609/ R1219669)

Business Analyst – Non-Life Insurance (1-Year Renewable Contract)

Job Description

We are seeking an experienced and proactive Business Analyst to join our team within a major insurance company. This role is integral in supporting our business units, primarily focused on non-life insurance products, and will involve collaboration with various regional stakeholders. The Business Analyst will play a key role in gathering requirements, streamlining processes, and ensuring the successful implementation of projects across the organization.

Key Responsibilities

• Requirement Gathering: Collaborate with stakeholders to gather and document detailed business requirements, with a focus on non-life insurance products.
• Stakeholder Engagement: Act as the primary liaison between regional stakeholders and project teams to ensure alignment of project goals and objectives.
• Process Improvement: Identify areas for process enhancement and recommend solutions to optimize workflow and increase efficiency within business operations.
• Project Management Support: Assist in project planning, risk identification, and issue resolution to ensure smooth project execution.
• Data Analysis & Reporting: Conduct data analysis to provide insights on business performance, product offerings, and process efficiency. Prepare and present reports to support decision-making.
• Testing & Validation: Support the testing phases by defining and documenting test cases, conducting user acceptance testing (UAT), and ensuring requirements are met.
• Documentation: Prepare clear and comprehensive documentation, including business requirements, process maps, and user manuals as needed.

Key Qualifications

• Experience: 5-8 years of relevant experience in business analysis, preferably within the insurance sector, with a strong emphasis on non-life insurance products.
• Insurance Knowledge: In-depth knowledge of non-life insurance products is essential; familiarity with a range of insurance products is an advantage.
• Technical Proficiency: Skilled in using analytical tools and systems to support data-driven insights. Knowledge of business analysis tools and techniques is highly valued.
• Communication Skills: Excellent communication and interpersonal skills to effectively engage with regional stakeholders and diverse teams.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to propose solutions tailored to business needs.

Soft Skills

• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Detail-oriented, with a commitment to accuracy and excellence.

If you're a strong Business Analyst with expertise in non-life insurance products and are ready to work in a dynamic and collaborative environment, we encourage you to apply.

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Leica Microsystems is one of the market leaders in the fields of microscopy, imaging, and analysis. We reveal the invisible and empower our customers to create a better and healthier world. Together with our customers, we transform scientific discovery. We empower surgeons to take well-informed decisions in life-changing procedures. We enable users to gain insights which help answer key questions concerning development and engineering. All of this is achieved with the combination of cutting-edge microscopes and AI-based image analysis. Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently looking for a Business Analyst: Sales and Master Data based in Leica Instruments Singapore (LIS) Office.

Come join a fantastic team! We are seeking a highly analytical and detail-oriented Sales and Master Data Analyst to join our global team. In this role, you will be responsible for managing and analyzing sales data, maintaining master data within SAP, and leveraging tools like Power BI and Excel for reporting and insights. You will work closely with BU Medical, Service , finance, and IT teams to ensure data accuracy, consistency, and availability for strategic decision-making.

YOUR RESPONSIBILITIES

• Master Data Management: Oversee the global master data lifecycle processes, including creation, validation, and deactivation of data in SAP in alignment with the PhaseIn-PhaseOut process. Optimize data quality and reliability by applying pricelist updates and corrections in response to user requests.
• Sales Data Analysis: Collect, analyze, interpret, and visualize sales data to provide comprehensive and actionable insights on sales performance, trends, attachment rates, and more; to support global BU Medical stakeholders, including senior management.
• Cross-functional collaboration to support business requests, maintain data integrity and suggest or support process improvements in relation to MDM, lifecycle management or business analytics.

YOUR PROFILE

• Bachelor's degree in Business, Information Systems, Data Analytics, or a related field.
• 4+ years of experience in data analysis, sales operations, or master data management .
• Proficiency in SAP for master data management and advanced skills in Power BI and Excel for data analysis and reporting

WHAT WE OFFER

• Global Exposure: Be part of a dynamic, global organization where you will collaborate with cross-functional diverse teams across multiple regions, gaining experience in international business practices and developing a global perspective.

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video “We Are Leica”:

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Details of the Division and Team:

Loans & Structured Credit SEA is a part of Global Financing & Credit Trading, Asia that covers a wide range of financing transactions for SE Asia corporate clients, including private credit and corporate loans, across senior and mezzanine parts of the capital structure.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Carry out detailed credit and financial analysis
• Prepare credit memos, financial modelling, scenario analysis for senior / mezzanine loans to corporates
• Interact with Corporate Finance and C-suite personnel alongside senior DB team members to diligence underlying companies, assess the transaction, and to execute trades
• Assist the team with various internal approval processes during execution
• Ongoing monitoring of existing positions

Your skills and experience:

• Minimum 6 years experience in structured loans, working for an Investment Bank
• Experience in SEA syndicated loans, pre-IPO financing and illiquid share-backed margin loans, across high yield, corporate and sponsor space.
• Experience in financial modeling across manufacturing companies, services sector, real estate and natural resources
• Experience in carrying out deep dive credit analysis, financial modeling for companies across various sectors
• Ability to understand and analyse financial statements, accounting background.
• Good communication skills, analytical and detailed oriented

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Our client is one of the leading players in Energy. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the South Area - easily accessible.

Responsibility:

• Lead the evaluation, structuring, and financial modeling of investment projects, including funding assessments.
• Build and maintain comprehensive financial models (e.g., cash flow, P&L, sensitivity analyses) for project forecasting.
• Track financial metrics for new projects and report key insights to senior management.
• Review actual vs. forecasted performance, identifying key variances and recommending corrective actions.
• Partner with teams in costing, operations, and commercial to align financial forecasts with operational goals, supporting pricing and contract negotiations.
• Work with Treasury on project financing, loan reviews, and drawdowns; manage interest rate and currency risks through hedging.
• Contribute to the evaluation of new projects supporting company growth.
• Identify financial and operational risks and collaborate with Risk Management to apply hedging strategies to mitigate project exposure.

Requirements:

• Minimum Bachelors Degree in Accountancy or any relevant field.
• Minimum 3 years of FP&A experience in Oil and Gas or any relevant industry.
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

We are recruiting for a leading logistics/industrial fund management firm, they would like to add a real estate fund analyst to support its real estate segregated mandate.

You will be responsible for supporting the Fund Managers on appropriate investment decisions based on quantitative analyses; undertaking modelling of potential investment opportunities this will include undertaking financial analysis (budgeting and forecasting) and modelling.

You will also ensure accuracy of financial models; developing and utilising predictive mathematical and financial models to enhance return and interpret financial information. You will be contributing to risk analyses and suggested investment strategies, address and liaise requirements for investors. You will be assisting in the preparation of investor and Board reports on a regular basis; involved in acquisition and divestment process as required and providing market research support to transactions/asset management activities.

Requirements:

Degree Qualified preferably from a reputable education institution and have about 2-3 experience with a real estate investment firm. Candidate with finance/accountancy background and looking to transit and step into fund management will also be considered.

You are highly numerical with the ability to connect the dots. You are a self-starter, with a positive attitude and high commitment level.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Functional SAP HR Analyst

Required skills:

• Fresh Graduates, especially IT related modules
• IT/Computer Science degree/diploma background.
• Knowledgeable in SQL and any programming language

Job Description:

• Will be part of the IT functional team.
• Will learn the usage of SAP HR System, and perform IT testing of various functionalities within the SAP HR system.
• Will learn the usage of SAP ENABLE NOW to create training material.
• Will be exposed to the project's processes of how system investigation of reported issues is done.
• Will shadow the team on how they implement system changes as part of client's Change Request and learn how to do solution design work.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations team. Its mission is to provide Best in class advertising experience by ensuring excellence in customer service and streamlining processes & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

Responsibilities

- Scope and drive global strategic projects on CSAT, Advertiser retention and Loyalty programs for our advertiser base

- Partner with regional operations and product specialist teams on global workflows and high complexity case escalation workflows

- Act as a POC for assigned regions workflow feedback and work with operations leaders to fix gaps across upstream and downstream processes

- Optimise 24/7 service delivery ensure set KPIS are met and exceeded, partner closely with Support Operations functions like Quality, Training & Workforce management

- Manage basic data scoping and analysis activities across topline metrics to feed into larger Continuous Improvement projects

- Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency.

- Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

- Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights

- Gathering industry knowledge and best practices to Efficiency and Effectiveness metrics/KPIS

- Gather and integrate feedback from users to facilitate continuous reporting loops

- Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience.

- Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Minimum Qualifications

- BA/BS degree or above; or working experience in Analytics

- 4+ years of product operations experience with digital ad products or on saas platforms

- A commercial mindset with experience building business cases from market research and analysis;

- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with spreadsheets;

- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;

Preferred Qualification

- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p

• Concrete project timeline
• Decisions making for SAP MM WM solutioning

About the company

Our client is a market leader in their industry that spans across more than 20 countries across Asia. Due to rapid expansion, they are looking for a SAP MM/WM Analyst / SAP MM / WM Consultant to join their team in Singapore.

About the job

Your role involves:

Engaging with business stakeholders, translating function specifications to technical solutions

Leading end to end SAP MM / WM project enhancement implementation rollouts on a regional scale

Handling support and change request for SAP MM / WM

Working closely with the other SAP team members to ensure integration with other modules (SAP PP, QM, SD, and FICO) is carried out smoothly

Developing training materials and conduct training

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP MM. You should have led at least 1 end to end SAP projects across Asia. At least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level.

Candidates with exposure to integration with out modules such as (SAP SD, PP, QM, and FICO) will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established Europe based MNC and you will get the opportunity to lead high value projects with global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p (EA: 94C3609/ R1219669)

Responsibilities:

• Assist in defining requirements and designing applications to meet business process and application requirements under SAP HR.
• Provide production support.
• Create training material and perform helpdesk cover.
• Develop, configure and maintain SAP HR modules, including personnel administration, organizational management, time management, payroll and benefits.
• Collaborate with cross-functional teams to identify and document business requirements, design solutions and configure the system.
• Provide guidance to the technical team to ensure the successful implementation of SAP HR solutions.
• Analyze and troubleshoot system issues, identify root causes, and implement solutions in a timely manner.

Requirements:

• Bachelor's degree in Computer Science, Information Technology or a related field.
• At least 1 year of experience in SAP HR functional analysis.
• Working knowledge of SAP HCM On Premise Human Capital Management.
• Experience in personnel administration, organizational management, time management, payroll and benefits modules.
• Analytical and problem-solving skills.
• Ability to work independently and in a team environment.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Details of the Division and Team:

Loans & Structured Credit SEA is a part of Global Financing & Credit Trading, Asia that covers a wide range of financing transactions for SE Asia corporate clients, including private credit and corporate loans, across senior and mezzanine parts of the capital structure.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Carry out detailed credit and financial analysis
• Prepare credit memos, financial modelling, scenario analysis for senior / mezzanine loans to corporates
• Interact with Corporate Finance and C-suite personnel alongside senior DB team members to diligence underlying companies, assess the transaction, and to execute trades
• Assist the team with various internal approval processes during execution
• Ongoing monitoring of existing positions

Your skills and experience:

• Minimum 3 years experience in structured loans, working for an Investment Bank
• Experience in SEA syndicated loans, pre-IPO financing and illiquid share-backed margin loans, across high yield, corporate and sponsor space.
• Experience in financial modeling across manufacturing companies, services sector, real estate and natural resources
• Experience in carrying out deep dive credit analysis, financial modeling for companies across various sectors
• Ability to understand and analyse financial statements, accounting background.
• Good communication skills, analytical and detailed oriented

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About Trust and Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the team

As the Program Management and Reporting Lead, you will manage a high performing team that develops and implements operational reporting and support platform requirements serving User and Creator safety and support services. You will work cross-functionally with product managers, engineering, program managers, operations, data science, policy, and communications teams; to achieve operational excellence and enhance the product end experience.

Your team will be responsible for developing and monitoring performance metrics, conducting user support analysis and evolving the support platform for operational efficiency and improving the end user support services. You will establish tools and processes to effectively manage and resolve high priority issues raised from various input channels. You will lead the monitoring of trends, patterns, find gaps and come up with solutions to address them.

Based on your teams' findings, you will be using data and problem statements to influence other teams to make necessary improvements in safety and support services and processes.You are passionate about the user and creator support experience and switch readily from thinking strategically about problem definition to managing tactical investigation and resolution decisions. Your background and professional expertise are grounded in areas related to technical program management in user safety or platform management, and you have demonstrated this through a track record of achievements in the support operations space. You also have strong experience bringing out the best in a team and fostering a collaborative working style in a fast paced environment.

Responsibilities

• Build and lead a high-performing support enablement function, manage cross-team relations and optimize process & analysis procedures to deliver best-in-class safety and support services. - Self-identify gaps, problems, needs and come up with robust solutions.
• Responsible for translating analyses into real business outcomes with specific and tailored performance drive actions to ensure business targets are achieved.
• You'll collaborate with cross-functional partners (operations, product management, data analytics, engineering, policy) to identify, assess and resolve related issues in our products and processes.
• Provide thought leadership to the Global Safety & Support org and cross-functional stakeholders, partnering with Operations leads to converting raw data into actionable recommendations and strategies.
• You'll manage the performance and goals of your team, develop the roadmap, and take responsibility for key metrics.
• Support the development of measurement goals and benchmarks for the Global Safety & Support organization, helping teams to connect the work they're doing to measurable goals and to inform planning.

Minimum Qualifications

• You have experience in managing operations support in either Customer Service, Trust and Safety, or related areas such as management of social networking platforms.
• You have 5+ years of experience in managing and leading teams from diverse backgrounds and skillsets, including objective setting and performance reviews.
• You have excellent communication, influencing, and project management skills, with the ability to drive the simultaneous delivery of complex projects in collaboration with stakeholder teams;

Preferred Qualifications

• You have the ability to work effectively under high pressure, strong interpersonal and communication skills to engage with different teams and senior leadership stakeholders;
• You have the ability to translate action steps into a systematic process;
• You're passionate about helping the user and creator community;

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Responsible for overall IT infrastructure stability, resilience and performance including physical and virtual servers and network resources.
• Responsible for ensuring appropriate IT infrastructure capacity to ensure optimum operational performance for the organisation.
• Coordinates and works with resources (internal and external) to meet established project milestones and to achieve project deliverables.
• Identifies areas for improvement, develop an improvement program and monitors the implementation to increase process efficiency.
• Recommends suitable technology infrastructure updates to develop long-term and short-term planning.
• Assists in developing IT budget for IT infrastructure.
• Develop plans for implementation of new projects, perform Project Management.
• Participates in evaluations, recommends and plans implementations of new technologies and platforms to determine alignment with business’s needs.
• Manages resource availability to continuously support the business, including backup administration.
• Reviews all new and updated processes and procedures introduced into the production environment to ensure SLA compliance for both outsourced and internally managed services. • Participates in the development, maintenance and testing of disaster recovery plans as required & implements improvements.
• Provides mentoring and support to Business and Usual (BAU) ICT Executives.
• Manage response to alerts and notifications of after-hours activity.
• Travel to branches as required.
• Off-hour support as required.

• Degree Computer Science or Technology related studies

• Preferably with some years’ (8-10) experience in IT management level of similar sized structure and business, hands on experience and technical knowledge of applications and communications infrastructure
• An added advantage for those familiar with ITIL

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781