Job Summary

You will be working with our client in the financial industry. You will play an important role in transforming structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.

Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution.
• Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
• Elicitation: Explore, identify and document business needs
• Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements

• Bachelor’s degree in IT, Business Analysis or a related field.
• Business Analysis certification (Certification of Competency in Business AnalysisTM (CCBA®), Certified Business Analysis
• ProfessionalTM (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Good experiences in SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Developement Business Unit is hiring for System Analyst

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Contract Duration: 12 months (Convertible/Renewable depending on performance)
• Hybrid working arrangement

Job Summary
We're seeking an experienced Systems Analyst professional to support and enhance our in-house ERP systems. In this role, you'll handle user support, lead system improvements, manage projects, and optimize business processes. Working with cross-functional teams, you'll maintain critical applications while ensuring smooth operations in our manufacturing environment. The ideal candidate brings 4+ years of IT support experience, strong Oracle database knowledge, and expertise in ERP systems.

Job Description

• Provide comprehensive support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements, offering recommendations for enhancements and optimizations.
• Develop and maintain relevant documentation, including user manuals, process flow diagrams, and system specifications.
• Independently conduct user acceptance testing (UAT) and collaborate with users to validate system functionality.
• Proactively engage with stakeholders to gather requirements, clarify needs, and propose effective solutions.
• Plan and schedule project milestones to ensure timely and efficient execution.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Job Requirement:

• Degree in Computer Science or Information Technology or other related fields
• Strong knowledge of ERP systems, Sales Order, Finance, and MRP applications.
• A minimum of 4 years of experience in IT application support, with a good understanding of the Software Development Life Cycle (SDLC).
• Hands-on experience with Oracle databases and strong technical proficiency.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate well at all levels.
• Proficiency in SQL for database querying, reporting, and data management.
• Experience in the Manufacturing sector would be advantageous.

Role and responsibilities:

• Support IT strategy relating to supply chain operations and systems
• Work with other Apps Lead to ensure proper system integrations and data integrity
• Identify and assess the use of Data Analytics, Robotics Process Automation, IoTs and AI
• Work with vendors and business stakeholders to design, build, implement and support Track and Trace Solution
• Conduct user requirements workshops for process discovery, process analysis and documentation of requirement specification to deliver innovative solutions for supply chain and site operations
• Prepare Process Design Document (PDD) and ensure its timely sign-off by stakeholders
• Coordinate with internal and external developers on Solution Design Document (SDD)
• Manage enhancements, system fixes, project risks, mitigation and contingency
• Vendor Management on project and support matters
• Provide training to users and work closely with technical teams (Infrastructure & Security, Applications and EUC to ensure proper system security, performance, data integrity and compliance to established policies

Requirements:

• Bachelor’s degree in information technology or data science or supply chain management (SCM) or a related field
• Min. 5 years of experience in Supply Chain Managment and Logistics industry
• Proficient in the use of data analytics tools
• Familiar with RPA, AI technologies
• Have experience with of SCM applications like WMS, TMS, OMS and SAP MM
• Excellent communication and collaboration abilities
• Problem-solving skills and the ability to make quick decisions
• Knowledge of industry best practices and emerging trends in Supply Chain Management and Control Tower

Role & Responsibilities

Programme Management:

• Oversight of the IT programme, track the projects’ progress to ensure projects are on track and aligned with overall IT programme timeline.
• Identify, track and manage the risks, assumptions, issues and dependencies for the overall IT programme.
• Coordinate activities among different projects and supporting the system integration between systems.

Work Plan and Budgeting:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to plan and budget the decommissioning of application systems that the hospital will no longer use.
• Work with relevant parties (delivery teams, vendors, ops users, etc) to plan and budget the decanting of hospital services / facilities (wards/beds/clinics/etc) within application systems.
• Work with relevant parties (delivery teams, vendors, ops users, etc) to plan, budget for application systems in the commissioning of new hospital services / facilities (wards/beds/clinics/etc).
• Collate business requirements of cluster stakeholders, including working with delivery teams for solution review board submissions, ITQ/RFP submissions, and approval papers.
• Work with delivery teams to obtain the costings, including review the cost reasonableness.
• Work with relevant parties (vendors, delivery teams etc) to advise users on adoption of technologies/systems/national initiatives.

Project Delivery:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to procure, perform installation, setup, testing and full-dress rehearsals of application systems for the commissioning of new hospital services / facilities (wards/beds/clinics/etc).
• Facilitate and participate in cluster / institution workflow study, workgroup discussion to provide IT advice, including driving National IT initiatives adoption.
• Plan and track the required activities for IT readiness, deployment, and implementation.
• Tracking of key performance indicators for institution / cluster projects such as timely project delivery, quality of systems delivered, user satisfaction of systems delivered, etc.
• Management and reporting of project development, maintenance and support activities.
• Support users in user acceptance testing (UAT), and system integration testing between different systems.
• Work with users and delivery teams to resolve IT issues and timely resolution / implementation.
• Ensure IT systems and implementation adhere to the policies, standards, and guidelines. Supporting the Security risk Assessment and Solution Review Board (SRB) approval for projects.
• Support the activities for operation transition, business continuity planning (BCP), full dress rehearsal and hospital go-live.

Others:

• Perform a secretariat role for the Campus Development meetings.
• Prepare and present the required materials for relevant forums in the institution/cluster (eg. IT committees, management meetings, hospital steering comm meetings etc)
• Support and manage ad-hoc IT requests from institution/cluster, IT issues resolution etc.
• Support audit requests as raised from internal / external audits.
• Undertake any requests as directed and in alignment with organization objectives and goals.

Requirements

• Bachelor Degree in Computer Science or equivalent (IT related field preferred)
• Strong experience in project management
• Excellent problem solving skills (including troubleshooting in IT related context).
• Excellent written/communication and interpersonal skill
• Strong organisational and customer service skills
• Able to lead and work with cross functional teams

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire SYSTEM ENGINEER. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Duties of a System Engineer:

· Ensuring on-time software delivery to clients

· Overseeing and monitoring all installed systems and infrastructure

· Installing, configuring, testing, and maintaining operating systems, application software, and system management tools

· Generating reports as requested

· Proactively maintaining optimal system and infrastructure availability

· Traveling onsite for troubleshooting when necessary

· Implementing and managing security, backup, and redundancy strategies

· Collaborating with vendors and IT teams to resolve technical issues

· Managing compliance and vulnerability reports for infrastructure, including servers and workstations

· Coordinating compliance and vulnerability reports to support remediation efforts

· Submitting, extending, and managing change requests and exemptions for vulnerabilities

· Obtaining customer approvals for change requests

· Addressing customer inquiries related to change requests

· Compiling flagged items from vulnerability management system (VMS) scans

· Consulting manufacturers and resources for available solutions

· Delivering project enhancements and solutions

· Resolving incidents within the specified service level agreements (SLA)

Skillset keywords:

· Patch Management tools – Bigfix / SCCM

· Wintel Servers and AD administration

· HyperV virtualization

· MS SQL Server administration

· Security compliance

· Backup and Restore

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description

As a System Engineer, you will be responsible for maintaining the technical infrastructure, ensuring system reliability, and streamlining operational workflows to support Project WATT. Reporting directly to the Project Manager, you will ensure seamless integration between hardware, software, and operational systems, enabling the successful achievement of project objectives.

Your role focuses on ensuring the stability, scalability, and performance of technical systems. Unlike the Operation Manager, who oversees resource allocation and process efficiency, or the Firmware Engineer, who specializes in hardware-software interactions, you will bridge technical infrastructure with business and operational needs. By driving system optimization and cross-functional collaboration, you will play a pivotal role in supporting robust and efficient operations.

Responsibilities

• System Infrastructure Management: Design, configure, and maintain technical systems to ensure scalability, reliability, and resource efficiency.
• Dashboard Administration: Oversee WATT’s dashboard system, ensuring accurate data visualization, reporting, and accessibility for internal and external stakeholders.
• EVCO Reporting and Compliance: Manage technical aspects of EVCO reporting and ensure all system-related operations comply with regulatory and safety standards.
• System Monitoring and Optimization: Continuously monitor system health and performance, implementing proactive measures to enhance stability and prevent disruptions.
• Technical Troubleshooting: Diagnose and resolve system-level issues, coordinating with Firmware, Integration, and QA teams to address root causes and implement fixes.
• Workflow Documentation: Develop and maintain standard operating procedures (SOPs) and system workflows, ensuring consistency and efficiency in system operations.
• Collaboration with Operational Teams: Work closely with the Operation Manager and other stakeholders to align technical systems with business and operational needs.
• System Improvement: Stay informed about emerging technologies, proposing and implementing system upgrades or optimizations to support evolving project requirements.

Requirements

• A Bachelor’s or Master’s Degree in Systems Engineering, Information Technology, or a related field.
• Candidates with 3-5 years of experience in system operations, infrastructure management, or EV/IoT industries will be given priority.
• Proven expertise in system architecture, configuration, and maintenance, with a focus on scalability and reliability.
• Familiarity with dashboard systems, EVCO reporting, and regulatory compliance processes is preferred.
• Proficiency in system monitoring tools and troubleshooting techniques, with a track record of resolving complex technical issues.
• Strong organizational skills, with experience documenting workflows and standard procedures.
• Excellent communication and collaboration abilities to work across technical and operational teams.
• A proactive mindset and problem-solving orientation, with the ability to anticipate challenges and implement effective solutions.

Reporting to:

Project Manager

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Responsibilities:

• Install, configure, and maintain server operating systems (Windows/Linux/VMWare)
• Deploy, configure, manage, and troubleshoot the following software/hardware - Active Directory, Exchange Server & Exchange Online, VMware ESXi, SAN Storage & Backup
• Perform routine system administration duties
• Monitor servers and troubleshoot issues
• Provide additional support when necessary (eg. backup and storage functions)
• Perform proper documents for all processes
• Recommend solutions and ensure all IT issues have been corrected, and maintain records of work performed
• Provide technical support across the company, including Singapore, regional offices, and retail stores
• Provide technical support to server and network infrastructure and perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs, and provide solutions to restore functionality
• Assist with any ad-hoc tasks as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology, or a similar field
• At least 2-3 years of working experience in the related field
• Experience in configuring, monitoring, and troubleshooting systems
• Able to communicate effectively in both oral and written aspects
• Able to work independently and in a team
• Possesses analytical skills and works well in a fast-paced environment

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

• To report & assist Deputy/Department Head in meeting financial targets, SLA and KPIs in accordance to maintenance contractual agreement.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders, including vendors/OEMs.
• Operational management of team size of 10 to 15 engineers
• 24/7 standby for urgent operations requirement
• Ability to effectively conduct ops meeting with customers using digitilisation/BI tools.
• Active participation in project tenders

Requirements

• Diploma/Degree in Electronics/Mechatronics/Computer Engineering or equivalent.
• Minimum 3 years of experience in a similar engineering-related capacity
• Positive work ethics, mature and team player
• Experience in tender participation will be added advantage.
• Physically fit and able to work effectively in an outdoor environment
• Experience in BI Tools such as Tableau, Power BI will be added advantage.
• Experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic Networking skills, UPS). Other Engineering-related experience maybe considered.
• Experience and/or certifications in either CCNA, will be added advantage

Responsibilities:

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user.
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Join Our Team!
Are you passionate about technology and the food & beverage industry. We are looking for a talented System Administrator to manage and optimize our systems, ensuring smooth operations across our establishment.

Key Responsibilities:

• Manage and maintain restaurant systems, including POS, inventory management, and reservation platforms.
• Troubleshoot hardware and software issues to ensure seamless daily operations.
• Implement system upgrades and new technologies to improve efficiency.
• Train staff on the use of restaurant systems and software.
• Ensure data security and compliance with regulatory requirements.
• Monitor system performance and provide reports to management.

Requirements:

• Proven experience in IT system administration or a similar role, preferably in the F&B industry.
• Strong knowledge of POS systems and restaurant management software.
• Excellent troubleshooting and problem-solving skills.
• Familiarity with data security practices and local compliance regulations.
• Good communication and interpersonal skills for staff training and support.

What We Offer:

• Salary Range: SGD 6,100 - 9,300
• Professional development opportunities.
• A dynamic and supportive work environment.
• Employee meal benefits and other perks.

Job Description

• Monitor systems performance and usage, including response times.
• Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting.
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security.
• Provide technical advice to the team and clients on installation, setup, configuration of systems.
• Implement plans to make systems available to users in a shared, secure and controlled manner.
• Identify any complex system issues to provide advisory to the stakeholders.
• Install, configure, and maintain server operating systems (Windows/Linux/VMWare).
• Deploy, configure, manage, and troubleshoot the following software/hardware - Active Directory, Exchange Server & Exchange Online, VMware ESXi, SAN Storage & Backup.
• Develop automated processes to define, measure, and report on service quality, stability and capacity.

Requirements

• At least 3 years’ experience in developing, implementing and maintaining IT systems.
• Systematic in approach and familiar with enterprise level trouble shooting.
• Bachelor's Degree/Diploma in Computer Science, Engineering or equivalent.

EA Licence No: 11C5502 | EAP Registration No: R21100522

Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Perimeter Protection System (PPS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Audiovisual System

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.

 Work closely with team members to meet client’s service delivery level agreement

 Able to work and coordinates with contractors and clients

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Understands technical documentation, installation manuals, system drawings etc.

 Able to read and orientate construction drawing, floor plan, etc.

 Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Understands technical documentation, manuals, as-built system drawings etc.

 Works independently without supervision and communicates well with team members, partners, and clients

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Carries out any other technical related duties that may be required

 With knowledge on construction site safety and regulatory requirements

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Work Location Mostly outdoors on different sites across Singapore

Responsibilities:

• System and network setup, deploy and maintenance support for projects
• Provide technical proposals and deliver with quality standards and deadlines
• Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making
• Participate and support cybersecurity risk assessment, hardening and VAPT
• Setup and conduct UAT test for system, storage, switches, router and firewall
• Perform system and network hardening, VAPT test and provide solutions to VAPT

Prerequisites:

• Degree in Information Technology, Computer Science or relevant disciplines
• Familiar and hands-on experience in design, setup, harden and deploy Windows/Linux OS, Storage and MSSQL server
• Familiar and hands-on experience in design, setup, harden and deploy Huawei/Cisco switches, router, FortiGate Firewall, NMS and MFA software
• Prepare system setup, deployment, manual and hardening documentations based on the project requirements
• Proficient in Cybersecurity principles, hardening methodologies, scripting and tools
• Possess CCNA, CISSP, Security+ , CISA certified will be a plus
• Willing to standby and attend projects' system issues during off office hours

We are inviting anyone who processes experience working with systems and a keen interest in Cybersecurity to join our team in Singapore. This role is a technical role and candidates will be evaluated based on their technical knowledge. Thank you.

Responsibilities

• Monitoring and managing all installed systems and infrastructure.
• Establish, configure, test and maintain operating systems, application software and system management tools.
• Oversee the constant availability of technical resources.
• Participate in Pre-sales and Post-sales activities.

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication) or equivalent
• Basic system fundamentals
• 2+ years in system support experience, ideally in an enterprise environment
• Knowledge of Microsoft Technologies and Identity Management concepts will be an added advantage.
• Must be able to work independently

Who Are We Looking For

We're looking for someone to provide game changing services to our customers. Resourceful, independent and strong follow up skills are key qualities in this position.

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analysing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your Duties & Responsibilities

● Provide Level 1 / 2 IT support to end users (onsite / remotely)

● Provide front-line IT support to employees via walk-ups, tickets, and MS Teams

● Maintain accurate ticketing processes and asset management tracking records

● Provide emergency requests / VVIP support outside of business hours

● Monitor, troubleshoot, and repair IT hardware and software

● Handle hardware and software sourcing / purchasing

● Write and update technical documentation for end users and the IT team

● Assist in Projects / Audits based task given by the IT team

● Liaising with 3rd party vendors

You're Good At

● Good interpersonal skills

● Highly adaptable and flexible

● High level of ethics, values, integrity and trust

● High proficiency in both written and spoken English

Will Be Awesome If You Are/Have

● Highly disciplined and productive when working independently

● Takes initiative to identify gaps and develop solutions to close the gaps

● Good in follow up and follow through to complete tasks

● Powershell / CMD Line Scripting

● Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

● Windows Server Knowledge

Qualifications

● Minimum 2 years of experience providing IT support in a corporate environment

● Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

Job Description

We are looking for a motivated System Engineer to join our team! As a System Engineer, you will be responsible for supporting our System team in all aspects of the development, testing and implementation of our in-house integrated solutions. Project phases involved include design reviews, lab setup, Factory Acceptance Test, installation, checkout, integration and on-site acceptance test, training and documentation.

Responsibilities

• Support System Lead in System design, development and project delivery
• Responsible for System documentation
• Formulate / revise specifications for purchase of IT equipment (e.g. servers, switches) and software, ensure successful and timely delivery by contractor
• Plan, manage and perform system equipment installation
• Perform system OS and software installation, configuration
• Perform OS hardening according to security guidelines
• Plan and conduct system acceptance tests with customer, prepare acceptance test reports
• Support integration testing
• Provide support during project phase and system warranty period
• Prepare operator manuals and assist in conduct of user training

Requirements

• Degree in Computer Engineering / Electrical Engineering / IT
• Microsoft Certified Engineer (MCSE) and/or VMware certification is an added advantaged
• Knowledge and experience for Windows OS configuration and hardening, software installation and virtualised environment setup
• Knowledge of Red Hat Enterprise Linux will be an added advantage
• Good understanding of computer networking
• Experience in configuration of network switches, routers and firewalls will be an added advantage
• Strong interest in learning technologies and products
• Good interpersonal communication skills
• Good technical writing and presentation skills
• Good analytical and problem-solving skills

We are a leading restaurant dedicated to providing exceptional dining experiences while leveraging cutting-edge technology to streamline operations and enhance customer satisfaction. We are looking for a highly skilled and motivated System Administrator to join our team and manage our IT infrastructure efficiently.

Key Responsibilities:

• Maintain and support the restaurant’s IT systems, including POS (Point of Sale) systems, servers, networks, and other critical hardware.
• Troubleshoot and resolve IT-related issues promptly to ensure minimal disruption to operations.
• Oversee system performance and ensure optimal uptime and reliability.
• Implement and manage system security protocols to safeguard sensitive data.
• Perform regular updates, backups, and disaster recovery planning.
• Provide technical support and training to staff when necessary.
• Collaborate with vendors and service providers to ensure smooth operation of third-party applications.
• Monitor emerging technologies and recommend upgrades to improve system performance and efficiency.

Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Proven experience as a System Administrator or similar role, preferably in the hospitality or food and beverage industry.
• Strong knowledge of system security, networking, and troubleshooting.
• Proficiency in managing POS systems and restaurant-specific software is an advantage.
• Excellent communication skills and ability to work under pressure.
• Analytical mindset with strong problem-solving skills.

What We Offer:

• Competitive salary within the range of SGD 6,100 - SGD 9,300.
• Opportunities for career development and skill enhancement.
• A dynamic and supportive work environment.

The Role:

• Implement and manage Windows-based infrastructure and associated technologies.

• Monitor and maintain the health, performance, and security of Windows servers and systems.

• Configure and troubleshoot.

• Install, configure, and manage Windows servers and services.

• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.

• Perform routine system and application updates, patches, and upgrades.

• Develop and maintain documentation related to system configurations, processes, and procedures.

• Provide level 2 and level 3 support for Windows-related issues.

• Participate in on-call rotation for after-hours support as needed.

The Requirements:

• Bachelor degree in a relevant field.

• Minimum 2 to 5 years of experience in administering Windows-based systems and infrastructure.

• Proficiency in Windows Server operating systems (2019).

• Familiarity with monitoring tools and systems management solutions.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal abilities.

• Certifications such as MCSE, MCSA, or equivalent are a plus.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Key Responsibilities

Technical Delivery

• Undertake projects related to IT infrastructure (physical and virtual servers, Microsoft Exchange, Office 365, Azure, Active Directory on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
• Plan, gather requirements, design, implement, test, troubleshoot systems as per system requirements for new or existing systems
• Provide technical support and advice to users on systems-related issues or queries
• Perform systems administration/maintenance and works toward continuous optimization of systems performance
• Standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutovers, L2 support onwards
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
• Cross group collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

• Diploma/Degree or other equivalent
• At least 5 years of experience
• At least 2 years of project delivery experience
• At least 3 years of support experience
• Design, implement and support infrastructure projects
• Technical knowledge of on-premises (M365, Exchange 2013/2016) and email infrastructure related areas – Exchange cert renewal, CyberArk Setup
• Technical knowledge of infra stack (AAD, Active Directory migration services 2016/2019, Clustering)
• Hardware experience
  • IBM, Lenovo, HPE, Dell, Huawei
  • Possess strong problem-solving skills and able to prioritize and manage multiple tasks
  • Strong communication skills
  • Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
  • Able to interact with various levels of internal and external stakeholders both in written and verbal forms
  • Demonstrated project management experience handling multiple projects simultaneously
  • Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements
  • Added advantages:
  • Powershell scripting
  • ITIL Certification
  • Microsoft 0365/Azure cloud certification

We are hiring for System/Network/Storage Engineers

Responsibilities:

• Data migration.
• User provisioning
• User Training and Support
• Post-Migration support

Required skills and qualifications

Basic Qualifications:

Critical Skills:

• Knowledge of Intune / Autopilot
• Knowledge of windows reset
• Application downloads > recognize if something is blocked (Zscaler knowledge / or know how it works)
• Macro’s knowledge
• Communication skills
• Proactive
• Migrate user profiles, data, and settings to the new IT environment.
• Ensure data integrity and security during the migration process.
• Test and validate migrated data to identify and resolve any issues.
• Create and configure user accounts in the new IT environment.
• Assign appropriate permissions and access rights.
• Ensure seamless access to resources and applications
• Provide training and support to end-users during and after the migration process.
• Assist users with any issues or questions related to the new environment.
• Develop and maintain user documentation and knowledge base articles.
• Monitor the new environment for any issues or problems.
• Troubleshoot and resolve any migration-related issues.
• Provide ongoing support to end-users.
• Strong technical knowledge of IT infrastructure, including hardware, software, and networks
• Experience with end-user migration tools and techniques.
• Proficiency in Microsoft Office Suite and other productivity tools.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.

Preferred Characteristics:

• Ability to effectively communicate and instill confidence with peers and all key stakeholders.
• Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.
• Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
• Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units
• Expertise in budget planning and financial management
• Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business and how they may be applied to the enterprise to drive digital business
• Ability to manage geographically diverse teams and overcome the culture clashes that may arise
• Ability to drive organizational change and build capabilities that effectively balance the needs for continuously exploiting capabilities to optimize operational efficiency, with delivering innovative and agile IT solutions to enable the business to explore digital business opportunities
• Excellent verbal and written communication skills, including the ability to explain digital concepts and technologies to business leaders, and business concepts to the IT workforce

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial