We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

About the position

Based in Singapore and supporting Singapore, Indonesia and Malaysia, you will contribute to the firm, by developing analysis and conveying insights to enhance clients’ decision making. You will play an active role in all aspects of client engagement: helping identify issues, forming hypotheses, conducting analysis, and synthesising conclusions into recommendations.

You will combine technical strength with a strong track record of leadership and performance in team-oriented environments.

You will work in a dynamic, intellectually stimulating, and demanding yet supportive environment. You will enjoy autonomy, the opportunity to substantially influence major decisions in the energy sector, and to grow into an industry expert under the guidance of senior members of the team with deep experience addressing major strategic issues at the world’s leading advisory firms.

The position suits a recent STEM graduate of a bachelor’s or master’s programme.

Key responsibilities

• Develop timely and rigorous quantitative analyses to enhance clients’ decision making
• Work closely with our modelling team, structuring economic problems into quantifiable analyses and deriving insights from the model results
• Contribute to our product development, by identifying new opportunities and expanding our capabilities
• Engage with clients to thoroughly understand their requirements
• Communicate findings to clients

What we are looking for

Required attributes:

• First-class or high second-class degree in a quantitative subject (Mathematics, Economics, Science, Engineering or Finance).
• Proficiency in English and Malay language is a must to be able to collect data and information from Singapore, Indonesia and Malaysia.
• Ability to analyse and interpret complex quantitative data and information.
• Evidence of strong performance in team-oriented environments.
• An ability to communicate and collaborate with both technical and non-technical parties.

What we offer

• The opportunity to substantially influence major decisions in the energy sector.
• Direct engagement with clients through Aurora conferences, workshops and webinars.
• The opportunity to grow into a publicly visible industry expert.
• A fun, informal and international work culture.
• Private medical insurance
• Access to employee discount platform - Perkbox
• Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills
• Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

About us

From its academic roots, Aurora Energy Research has grown to be the largest dedicated power market analytics company in Europe, providing data-driven intelligence for strategic decisions in the global energy transformation. We are a diverse team of 600 experts with vast energy, financial, and consulting backgrounds, covering power, renewables, hydrogen, carbon, and fossil commodities.

We are active across in Europe, the Asia-Pacific region, and the Americas, working with world-leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. We are a thriving, rapidly growing company with offices across the globe and more opening soon. We currently serve around 200 of APAC’s most influential energy sector participants, including utilities, investors, and governments, and expect to continue to grow rapidly, adding new countries and products to our portfolio.

• Develop, implement, and enforce scalable Ads & Shopping policies across multiple geographies.
• Ensure policy intent is translated in execution.
• Optimize policy implementation so it can be achieved with efficiency and scale.
• Manage and resolve escalations from internal and external stakeholders.
• Explain our policies to diverse internal and external audiences.
• Arbitrate the policy line where it is gray.
• Identify escalation trends and provide feedback to strengthen formats, systems, policies, and processes.
• Identify gaps or conflicts in the existing policy framework, develop scalable solutions, and work to obtain consensus across the organization.

Skills/Qualifications:

• At least 3 years of experience in Trust and Safety, policy, communications, cybersecurity, operations, or related fields.

Preferred qualifications:

• Experience in Trust & Safety
• Experience in policy implementation and understanding of advertising policies
• Ability to work cross-functionally and program management
• Data analyst skills e.g. Large Language Model (LLM) prompting, tuning and implementation, coding, databases and querying, statistical analysis
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment and ability to exercise judgment in a crisis
• Excellent organization and teamwork skills

My client is a securities firm that is seeking to grow its finance team. This newly created position will involve managing the full spectrum of accounting tasks, including reconciliations and overseeing month-end and year-end closings. Additionally, you will play a key role in various process improvement projects, contributing to the enhancement of financial operations.

Requirements:

• Bachelor's Degree, preferably with CA/CPA
• Minimum 3 years of financial accounting experience, ideally from a Financial Institution
• Excellent communication skills

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

Job Description:

We are seeking for a skilled and motivated Quantitative Research Analyst to join our Quantamental Investment team. The successful candidate will play a key role in the development and implementation of quantitative trading and investment strategies. As a Quantitative Research Analyst, you will have the opportunity to work on cutting-edge research projects and contribute to the success of our investment strategies.

Key Responsibilities:

• Conduct thorough backtesting of trading strategies using historical market data to evaluate performance, identify potential risks, and validate assumptions.
• Demonstrate proficiency in calculating and backtesting various factors that drive stock returns, including but not limited to value, momentum, size, quality, and volatility. Identify and research new factors or alpha signals that have the potential to generate superior risk-adjusted returns, conducting rigorous analysis to validate their efficacy and robustness.
• Monitor and analyze real-time market data, news, and events to adapt trading strategies and make informed investment decisions in dynamic market conditions.
• Document research methodologies, findings, and results in clear and concise reports, presentations, and research notes for internal stakeholders and clients.
• Mentor junior members of the research team and provide guidance on quantitative methods, programming techniques, and best practices.

Requirements:

• A bachelor's degree or higher in a quantitative field such as Quantitative Finance, Mathematics, Statistics, Computer Science, or a related discipline.
• No prior experience required in the equity market, with a strong background in factor investing strategies. Candidates with experience in China A-share market and US market are preferred.
• Proficiency in programming languages and tools such as Python, SQL, SAS, and C++.
• A keen interest in investment, strong learning ability, excellent teamwork skills, self-driven, and a strong sense of responsibility.
• Strong communication skills in both English and Chinese, with the ability to effectively collaborate with team members across different regions and departments.

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector
• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner
• Respectful and professional when challenging a past decision or quality of work
• Can manage pressure from high volume
• Fluent and articulate in both spoken and written English
• Self-started, team player; can work with stakeholders from other BUs.
• Experience with Detica appreciated, but not mandatory
• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

At Optiver we operate without bureaucracy, without hierarchy and without egos. We seek to continuously improve our approach to pricing, execution and risk management. We believe that the rigour with which we approach these problems is a source of competitive edge. We have an appetite to diversify and improve and are always looking for great new talent to bring fresh ideas and perspectives to our trading team. We are uniquely placed in the market with a combination of access to great liquidity through our market-making desks and a progressive risk appetite to leverage upon that.

An exciting opportunity exists for a dynamic Market Risk Analyst to join the growing team at Optiver Singapore. To keep us at the forefront of an ever-changing trading environment, you’ll create and improve our current risk framework and monitoring tools. You’ll analyse risk and market data to solve practical problems.

WHO WE ARE:

Optiver is a tech-driven trading firm and leading global market maker. For over 35 years, Optiver has been improving financial markets around the world, making them more transparent and efficient for all participants. With more than 1,600 employees in offices around the world, we’re united in our commitment to improve the market through competitive pricing, execution and thorough risk management. By providing liquidity on multiple exchanges across the world, we actively trade on 70+ exchanges, where we’re trusted to always provide accurate buy and sell pricing – no matter the market conditions.

Founded in 2021, Optiver's Singapore location is our ninth global office. As a fast-growing office, we have the feel of a start-up, but the backing of a large multinational trading firm. In Asia Pacific, Optiver was one of the first global market makers to establish a presence in the region, with the incorporation of Optiver's APAC head office in Sydney in 1996. Since then, we have expanded our footprint by establishing offices in Taipei (2005), Hong Kong (2007), Shanghai (2012), and Mumbai (2024).

WHAT YOU’LL DO:

As a Market Risk Analyst, you will:

• Analyse market risks of our trading positions in all relevant markets & asset classes
• Build out the existing market risk management governance and control framework
• Advise on limit requests, policies and methodologies around our trading strategies
• Be involved in risk projects that strengthen our risk position, whilst involving multiple stakeholders across the organization
• Work with our software engineering teams to improve our risk systems and support new business

WHAT YOU’LL NEED:

• At least 3 years of experience in a risk, quantitative trading/research or related role
• An adept communicator
• Have good planning and organisational skills, with strong attention to detail
• Have a natural curiosity
• Proactive by nature and can work autonomously
• Enjoy working in a collaborative environment
• Have a practical mindset with the ability to remain calm in a crisis
• Experience with coding (VBA, Python, Matlab or other) is a plus

WHAT YOU’LL GET:

• The chance to work alongside diverse and intelligent peers in a rewarding environment
• We offer competitive remuneration, including an attractive bonus structure and additional leave entitlements
• Corporate health insurance
• Training, mentorship and personal development opportunities
• Weekly in-house chair massages
• Daily breakfast and lunch
• Regular social events including an annual company trip
• A work-from-home allowance and support

As an intentionally flat organisation, we believe that great ideas and impact can come from everyone. We are passionate about empowering individuals and creating diverse teams that thrive. Every person at Optiver should feel included, valued and respected, because we believe our best work is done together.

Our commitment to diversity and inclusion is hardwired through every stage of our hiring process. We encourage applications from candidates from any and all backgrounds, and we welcome requests for reasonable adjustments during the process to ensure that you can best demonstrate your abilities.

Optiver encourages Singapore nationals to apply.

Job Description

• Maintain and develop all Linux and Windows infrastructure technology to upkeep the services.
• Define and document best practices and support procedures on managing systems and services across all environments
• Proactively monitor system performance and capacity planning, support disaster recovery planning, testing, and execution
• Fault finding, analysis of logging information for reporting of performance exceptions
• Manage, coordinate, and implement software upgrades, hot fixes on servers, workstations, and network hardware
• Maintain and monitor all patch releases, design patch installation strategies, and maintain all systems according to NIST standardization.
• Identify and rectify any complex OS issues, ensure high availability and resiliency of production systems
• Handle the recovery and restoration of servers, provide technical assistance in system diagnostics, documentation, and errors.
• Collaborate with COTS (External) Support Team for scheduled system upgrade, troubleshooting and rectification
• Provide after-hours support for scheduled maintenance, infrastructure related emergencies as well as occasional weekend maintenance.

Summary of Job Description: Systems and Cloud Engineer

Role Overview:
Our client is looking for a suitable candidate to join their team as Systems and Cloud Engineer, reporting to the Hosting and Storage Management Tower, collaborates with Managed Services Partners, IT teams, and business stakeholders to design, build, and support on-premises, hybrid, and cloud-based (Azure and AWS) infrastructure solutions. This role ensures service delivery, support, and alignment with business needs while serving as a trusted advisor in IT transformation efforts.

Key Responsibilities:

• Engineer IT infrastructure solutions for on-premises, hybrid, and cloud environments (Azure and AWS).
• Act as a subject matter expert for infrastructure and end-user technologies.
• Provide Level 3 support for IT Shared Services and Cloud operations.
• Manage and resolve system incidents through root cause analysis and problem management.
• Implement changes following established processes and develop/maintain infrastructure standards.
• Support service delivery and meet service level agreements for business and IT stakeholders.

Requirements:

• Qualifications: Bachelor's degree; 5-7 years' experience in cloud technologies (Azure, AWS), VMware, Microsoft, and Linux.
• Technical Skills:Expertise in Azure, AWS, VMware, Active Directory, and Windows OS.
  Knowledge of system tools like SCCM, SCOM, Dyna Trace, and SolarWinds.
  Strong storage virtualization and network technology understanding.
  Certifications in Cloud, VMware, and Microsoft technologies.
  
• Soft Skills:Strong communication, analytical, and problem-solving abilities.
  Proactive, collaborative team player with stakeholder management skills.
  Ability to influence and align teams toward shared goals.
  

Additional: Experience in health/security IT operations is advantageous. Minimal travel (<5%), with on-call responsibilities for operational escalations.

This role demands a blend of technical expertise, operational support, and strategic alignment to drive infrastructure excellence.

Join our EET team in the Asia Pacific region to design, implement, and maintain remote access platforms, including VMware/Omnissa Horizon Suite, Citrix applications, and secure access services like F5/APM and Omnissa UAG. Collaborate globally to ensure platform sustainability, scalability, and optimal performance.

Job Responsibilities:

• Design, optimize, and maintain VMware/Omnissa Horizon and Citrix platforms.
• Manage secure remote access solutions (F5/APM, Omnissa UAG).
• Collaborate with global teams to resolve issues and drive innovation.
• Document system configurations and ensure compliance with standards.

Job Requirements:

• Bachelor’s degree in computer science or equivalent.
• 5+ years in VMware/Omnissa Horizon Suite (AppVolumes, UAG), Citrix DDC, and Windows 10/11.
• Strong knowledge of remote access technologies and protocols.
• Proficient in troubleshooting and problem-solving.
• Experience with F5/APM, AVI load balancers, iGel Thin Client OS, ChromeOS, and PING/SAML authentication.
• Familiarity with secure remote access architecture.
• Excellent communication and collaboration skills.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

EA Licence Number: 91C2918
Personnel Registration Number: R23114076

Salary Range : $3500 to $4500 with monthly mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purpose.

Work Environment

Office environment - Town area

Must be able to work at customer’s site based on the assigned project deployments

Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Responsibilities:

1.Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.

2. Provide local support for the office, which consists of approximately 40 people.

3. Monitor system performance and troubleshoot issues to ensure continuity of services.

4. Implement and maintain security protocols to protect the company's IT infrastructure.

5. Collaborate with other departments to understand their IT needs and provide appropriate solutions.

6. Document system configurations, processes, and procedures for future reference.

Skills, professional experience

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Design, deploy, and maintain the organization's system infrastructure, with a specific focus on Microsoft Office 365 (O365) technologies.
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable and reliable system infrastructure solutions using O365.
• Act as the subject matter expert for O365, providing guidance and recommendations on best practices, security, and compliance.
• Monitor and proactively manage the O365 environment to ensure optimal performance, availability, and resilience.
• Perform system upgrades, migrations, and patches in coordination with the relevant teams and stakeholders.
• Develop and implement disaster recovery and business continuity plans for O365 services.
• Troubleshoot and resolve complex technical issues related to O365, including email, SharePoint, OneDrive, Teams, and other O365 applications.
• Provide technical support, guidance, and training to end-users and junior infrastructure team members.
• Stay up-to-date with the latest trends and advancements in O365 technologies, evaluating their potential impact and benefits for the organization.
• Collaborate with vendors and service providers to evaluate and implement new O365 features and enhancements.
• Maintain documentation related to system infrastructure design, configurations, and procedures.

Job description

Ensure the smooth operation and maintenance of the group IT systems.

Maintain and update existing group systems in accordance with established processes and standards.

Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Main Mission

1.Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.

2. Provide local support for the office, which consists of approximately 40 people.

3. Monitor system performance and troubleshoot issues to ensure continuity of services.

4. Implement and maintain security protocols to protect the company's IT infrastructure.

5. Collaborate with other departments to understand their IT needs and provide appropriate solutions.

6. Document system configurations, processes, and procedures for future reference.

7. Any other ad-hoc duties as assigned by supervisor.

Skills, professional experience

Strong knowledge of Microsoft Windows environments.

Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.

Optional

Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)

Knowledge of network administration and security protocols.

Familiarity with other operating systems such as Linux.

Experience with virtualization technologies such as VMware.

Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

Performance Indicator

System uptime and availability.

Successful implementation of system updates and upgrades.

Response time to support requests.

User satisfaction with IT support services.

Compliance with security protocols and standards.

Documentation accuracy and completeness.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Job Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with complexity of experience will be considered for a senior role.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

As a member of the respondents, you will be part of the team responsible for operational support of Authority's Data Centres (DCs) and expected to work independently. Your primary responsibility is to ensure system functionality, availability, data security, and compliance with industry standard. This includes:

a. Facilitating, monitoring and resolving any IT Infra (Hardware) service request/fault.

b. Conducting regular audit check to ensure vendor/user comply to Authority's DC policies/processes.

c. Ensuring smooth DC operation such as coordinating with Facility Management (FM) for any M&E matters.

You will be working closely with all levels of IT Infra support team and is expected to operate, excel, maintain and monitor operating systems of the Data Centres (DCs) whenever and whatever support service for the enterprise system. This includes being on 24 x 7 standby for response and scheduled maintenance events.

Job Scope:

Data Centre Operation Management

1. Work with user (with/without vendor support) for any escorting/installation/decommission/replacement of IT Infra equipment hosted inside the Data Centre, ensuring compliance to Authority policies/processes and update relevant inventories accordingly.

2. Carry out periodic checks inside Data Centre, looking out for any:

a. Unreported IT Infra hardware fault

b. Environment issue to be addressed (e.g.: Faulty lighting, item obstructing airflow)

c. Abnormality status of facility system (e.g.: Air-con) and report it to Facility Management (FM)

d. Non-compliance

e. Collect power utilization statistic (if required)

3. Manage, procure and support provision of Data Centre equipment/systems, peripherals, spares, user documentations and technical manuals.

4. Utilise alerting and reporting systems/tools to monitor Data Centre operation and relevant M&E related equipment status (If deemed required by the Authority).

5. Work with Asset Management (AM) to perform asset tagging for IT infra equipment.

Requirements:

- Diploma in Electrical Eng., Computer Eng., Information Technology or equivalent with at least 1 year of experience in system administrator role.

- Basic understanding of Network knowledge and components

- Experience in administrating Linux (Redhat) and Windows Server (2016-2025) OS

- Experience in managing virtualization technologies like VMware server/ESXi

- Relevant DC-related professional certifications, such as EPI Certified Data Centre Professional (CDCP) or Data Centre Certified Associate (DCCA) is a plus.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Experience: 10+ Years

Role: System Analyst

• System Analyst with hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry
• Good functional knowledge of Retail bank, Wholesale & Global Markets products & business processes
• Finance Analytics expertise - Financial Reconciliation, Allocation, Fund Transfer Pricing, Budgeting, Forecasting, Performance Management & Regulatory Reporting
• Credit Risk Analytics expertise – Basel Reporting (Capital provisioning, RWA, EAD, EL), Credit Risk Exposure Reporting (Industry, Disclosures, Country of Risk), NPL, Counterparty Risk Reporting
• Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
• Experience in profiling data, query scripting for analysis & testing purposes
• Expertise in designing data models (Teradata FSDM, Dimensional Models, Reporting Tables)
• Knowledge & experience of mapping attributes from products systems such as Silver Lake Core Banking, Murex, Vision Plus, Intellect Trade Finance, SAP GL, OFSA, Moody’s RaY
• Experience in authoring Functional Specs / Solution documents
• Experience in building test strategy and test scripts for validation
• Experience in implementing data governance processes - reference data management, data lineage, data quality rules, Teradata MDM
• Exposure to Big data tools - Hue, Impala; ETL - Informatica PC, DQ, MM; Teradata MDM, Reporting - MS Power BI, Qlik
• Project management experience - involving planning, tracking and using waterfall and agile approaches
• Good attitude, team player, result driven, self-motivated and keenness to learn

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Raffles

Responsibilities:

• Secretarial of Directors in meetings, calls and follow-up session.
• Collate and coordinate meeting materials and presentations.
• Conduct market research and analysis on potential medical technology investment and summarise findings in review reports.
• Assistt in the application and follow up actions of the relevant trademark and patents. Maintain a register and monitor its progress.
• Provide administrative support in the office.
• Update and maintain contact list of the Directors.
• Organize and make necessary arranagements for conference, seminars and workshops. Develop and track budget for proper finances.
• Assume additional / amended job duties as determined by the supervisor, as the sole discretion of the company.
• Attend to any work that may assigned from time to time by supervisor.

Requirements:

• Minimum 5 years of working experience.
• Diploma or professional qualification in health related field.
• Professional written and oral communication skills.
• Excellent interpersonal communication skills, ability to liaise effctively with the stakeholders.
• Knowledge in medical device/healthcare field (preferred).
• Experience in investment analysis.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email to [email protected] with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR RESPONSIBILITIES:

• Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
• Participate actively in mob programming sessions to facilitate AI-supported collaboration and contextual alignment among team members.

WHO YOU ARE:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• With more than 5 years of working experience in IT business analysis, including experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Good communication, analytical, conceptualization, and problem-solving skills.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within mob teams or other high-collaboration environments is highly desirable.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Overview:

We are looking for an experienced Technical Business Analyst to join the Middle Office & Technology team. This role focuses on delivering solutions for Trade Lifecycle, Treasury, Settlements, and Operations management. The ideal candidate will have at least 8 years of experience in Middle Office or Treasury management projects and strong expertise in managing technical and business requirements.

Key Responsibilities:

• Analyze business requirements, manage scope, and oversee implementation and testing.
• Collaborate with developers, portfolio managers, and other teams to deliver solutions.
• Lead large-scale projects and drive business process improvements.
• Understand and contribute to end-to-end trading infrastructure, including trade booking, pricing, and trade lifecycle.

Requirements:

• Strong knowledge of asset classes such as Equities, FX, or Rates and their processes.
• Excellent project management and stakeholder engagement skills.
• Familiarity with software development life cycles and ability to communicate with developers.
• Proficient in Excel and VBA development.
• Experience managing large-scale projects for buy-side or sell-side businesses.

Nice-to-Have:

• Knowledge of tools like Visio or MIS reporting software.
• Experience with programming languages (e.g., Python) and technical documentation standards.
• Familiarity with portfolio management or risk systems (e.g., Front Arena, Murex, Imagine).

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Evaluate potential solutions and make recommendations to resolve business problems.

3. Involvement in the system integration testing phase prior to implementation.

4. Plan and coordinate end-user testing for any bug-fixes implementations.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with the vendor (Avanade) that requires delivery of permanent fix due to PROD incidents.

7. Support the team in monitoring and tracking ticket's SLA.

8. Provide guidance and coaching to junior team members.

Requirements / Qualifications:

Candidate should have:

- At least 1-5 years of healthcare IT experience

- A team player and also able to work independently.

- Possess excellent verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels.

- Versatile in working independently as well as an effective team player.

-Ability to establish and manage processes and practices through collaboration and the understanding of business

Key Responsibilities:

• Business requirements (jointly with BU Specialist).
• Functional requirements (incl. input/output, data, security).
• Non-functional requirements.
• Standard operating procedures, manuals and Release notes.

Job Responsibilies:

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction.
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights.

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements.
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment.
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.
• Identify value based & outcome driven requirements and manage risks through prioritization.
• Write business functional release notes and contribute to deployment plan.

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements.
• Work with Test Manager to translate business requirements into test scenarios.
• Facilitate / provide "Train the Trainer" on application enhancements.
• Maintain up to date knowledge base related to application features and processes (subject matter expertise).

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.

Job Requirements:

Technical Skills & Experience

• Strong business domain knowledge in retail banking.
• Bachelor’s degree in Engineering/ Business/ Finance or equivalent.
• Minimum 10 years of relevant banking and/or consulting experience.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player.
• Familiar with change management processes and project management fundamentals.
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills.
• Passionate, diligent and resilient individual with ability to thrive in ambiguity.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

Domain

• Retail Consumer banking operations & contact centre.
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Managemen.

Responsibilities

• Responsible for the daily IT Operations for application systems to ensure high availability
• Provide technical expertise to facilitate investigation of technical issues.
• Attend to user tickets within defined SLA
• Perform incident investigation and root cause analysis in collaboration with other application teams.
• Facilitate meetings with stakeholders. Manage coordination at a local and international level with users where required
• Prepare implementation plans and upgrading schedules for application
• Coordinate with Application Development team to successfully deploy software releases in Production environments
• Participate in knowledge sharing within the team

Requirements

• Overall experience of at least 2 years in IT. Experience in banking domain will be an advantage.
• Fresh Polytechnic graduates with IT certificate are welcome to apply
• Technical knowledge of Unix/Linux & Databases
• Knowledge of SQL and Shell scripting will be an advantage
• Able to work in shifts
• Must have an aptitude to learn & should be meticulous
• Clear communication skills; both written and oral

• Proficient in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Technical documentation writing experience
• IT Incident and problem management and reporting.
• Experience in manging budget, Supplier contract, memo and invoices
• Some knowledge in HR related matters such as using of workday, getting the required information of new hires prior to onboarding and offboarding within SR to ensure a smooth experience.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• L1 support experience for semi technical resource is advantage