The Company

Our client is a global consulting firm working with a global bank specialized in Wealth Management. We are looking for a Financial Crime Prevention – STR Testing Analyst with the ability to join as early as possible on an exciting 6 months project with potential of extension.

The Role

• Support the post-mortem review of STRs filed in the past.
• Identify and evaluate the effectiveness of controls designed to address FCP risks, provide practical, innovative, and value-added solutions to issues identified, and prepare reports of compliance testing findings for senior management.
• Develop and draft compliance testing reports summarizing design review and testing results and remediation efforts required by line management to address open issues.
• Help to develop applicable and appropriate compliance testing methods, processes, and templates to be used for specific compliance tests.

Your profile

• University degree or international equivalent, with a focus in a finance or internal audit related fields.
• 8 to 10 years of experience performing compliance testing and/or internal audit/program assessments either at a bank or a consulting/internal audit company to a bank, preferably Big 4 or similar.
• Familiar with the products of Wealth Management/Private Banking.
• Industry knowledge of relevant regulations, regulatory expectations, testing concepts and methods (e.g., sampling).
• Prior experience conducting AML related investigations.
• Well organized, especially in the areas of testing workpapers, documenting testing results and decision making, as these will be subject to review by internal audit and regulators.
• Good team player, and ability to work independently and confidently drive stakeholder discussions.
• Effective communication skills with all seniority levels, strong verbal and in writing skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12880420, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

The Project
The project is also aimed to develop regionally standardized payment infrastructure and protocols between the bank and its partner banks at reasonable development cost for the future service expansions.

The project involves working with several stakeholders such as Transaction Banking (“TB”)product and sales team, Systems, Operations, Treasury, Compliance, Financial Crime and Risk team from both Banks (in-country, region and headquarters) and 4 partner banks, including respective senior management members as steering committee members.

The project lead manages the entire project with stakeholders from an end to end perspective (Business, product design, risk management, operations and so on).

Job Description

• Create a business requirement document that summarizes business requirements in detail by;
  • Understanding and analyzing the Payment & Collections current business opportunities, business processes, procedures, customer requirements, operational and system restrictions, regulations with other working group members in the region
  • Gathering and conducting data analysis to ensure our business requirements are accurate based on the data
  • Sharing and confirming whether our business requirements are feasible and adequate from other working group perspective (Business/sales, Product, Systems, Operations, compliance/regulatory requirements, Financial Crime, Treasury etc.)
  • Creating supporting documents and key deliverables accurately and professionally, but user-friendlily to obtain sign-offs from senior stakeholders and working group members on time
• Present business documents to wider audience (e.g. Systems, Operations, Compliance, Financial Crime, Business etc.) to provide comprehensive understanding to them on our requirements
• Participate in Fit & Gap analysis sessions and review deliverables from System working group (e.g. technical documents) to ensure our requirements are well understood by Systems.
• Establish regional operational procedure/product guides for local TB teams to follow with Operations, Systems, Financial Crime, Treasury team and TB teams.
• Manage regional product risk assessment procedure with in-country TB members and regional risk assessment teams.
• Make a Product working group project plan and lead/manage regular Product working group discussions.
• Monitor and manage project tasks/progress for Product working group members (Bank’s branches and Partner Banks) and other stakeholders for on-time project implementation.
• Manage project issues for Product working group with Partner Banks including follow-ups with the teams. Escalate issues to senior members and/or management in a proper manner if any.
• Make the necessary reporting to PMO (Senior management meeting, regular WG meetings etc.) for project updates.
• Plan User Acceptance Test phase
  • Create UAT test plan and test cases
  • Conduct UAT test cases to validate the result
• Prepare and provide user training / knowledge transfers to stakeholders (TB team, operations, sales etc.)
• Be a Liaison for all Product WG members (for any enquiries, consultations, requests, escalations etc.)
• Manage documents, reports and deliverables (signed documents etc.) including establishment of its safe-keeping protocol within Product working group.

Job requirements

· In depth knowledge of Transaction Banking products (Nice to have).

· Data analysis & business process mapping

· Excellent analytical, mathematical, and creative problem-solving skills

· Communication and interpersonal skills with the ability to communicate with people with different culture, background and language (English level).

· Excellent listening, interpersonal, written, and oral communication skills

· Team player that values working in a multicultural environment.

· Logical and efficient, with keen attention to detail

· Highly self-motivated and directed

· Ability to effectively prioritize and execute tasks while under pressure

· Highly responsible to fulfil tasks by self-managing tasks and address issues with the support of senior colleagues when the need arises.

· Open minded to technical matters / discussions / documents.

· Experience working in a team-oriented, collaborative environment

· Good proficiency in MS Office applications (Word, Excel, and PowerPoint).

Reaching Out To You: HL Assurance Pte. Ltd. ("HLAS") is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad ("HLFG"), a public listed company in Malaysia.

The Job:

Reporting directly to the CEO, you will be responsible to:

• Research market trends, conduct surveys, analyse data from competitors to identify patterns of potential improvements.
• Analyse business operations, acquisition costs and customer retention to measure effectiveness of campaign strategies.
• Determine the brand position of the company within the industry.
• Analyse customer database to determine propensity to up-sell and cross-sell to increase customer lifetime value.
• Analyse affinity partnership base to determine potential of the partnership and business opportunities.
• Analyse trends and forecasts to recommend improvements to the business processes.
• Organize and analyse data, create charts and graphs, and present findings to the leadership team.
• Preparing reports for the management stating trends, patterns, and predictions using relevant data.
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data strategies.

The Requirements:

• Strong academic background with degree in finance, economics, accounting, mathematics, statistics, computer science or other quantitative discipline
• Proficiency in utilizing data analysis tools and software (e.g., Excel, SPSS, Q) to extract, manipulate, and visualize data effectively.
• Strong analytical skills with the ability to interpret complex information and present findings in a structured and understandable format.
• Excellent communication skills, both written and verbal, with the ability to articulate findings to diverse audiences.

Your Career, Our Passion - COME JOIN US NOW!
Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries.

We regret that only shortlisted candidates will be notified.

No. of Role: 2

Role: Functional Business Analysts

Job Level:

6-9 years of relevant experience (L3) - 1 headcount

More than 10 years of relevant experience (L4) – 1 headcount

Job description

Functional Business Analyst

• Assist to document the detailed requirements in line with Bank’s standards.
• Understand existing technology landscape at Bank with a view to delivering seamless integration.
• Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.
• Work with various operational teams to establish new procedures as needful
• Work under the supervision of senior FBB, the SAs and Architects to ensure full understanding of BRD is conveyed.
• Perform requirement traceability matrix against BRD and FSD
• Review and confirmed list of capabilities against BRD.
• Manage the change process within the analysis phase.
• Review and signoff functional specs prepared by various Sas.
• Review test cases with SIT testers.
• Provide support for SIT/UAT
• Provide support on product incident investigation and resolution.

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work under the supervision of senior FBA and solution architect to derive final solution
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements.
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request

The senior lab analyst in the Analytical Service Laboratory in compliance with ISO/IEC 17025 standards, plays a multifaceted role that encompasses precise chemical analysis, adherence to quality management systems, and active participation in production-related activities. This position is designed to contribute to the laboratory's commitment to ISO/IEC 17025 standards while also supporting production processes to meet organizational objectives.

Principal Duties and Responsibilities:

• Responsible for improving safety culture through strong participation and ensuring compliance with all relevant safety regulations, procedures, and protocols.
• Responsible for 5S activities in Lab and Housekeeping inspections.
• Responsible for all relevant risk Assessments activities to ensure risk assessments are done and documented.
• Responsible for timely reporting of all near misses and Incidents within the Lab.
• Responsible for chemical consumable inventories stays with in HS License limits.
• Accountable for day-to-day sample planning and scheduling, with objective to accurately and timely delivery of COAs and Analytical reports in a timely manner.
• Accountable and responsible to carry out sampling activities in the Lab related to ICP-MS, ICP-OES, GC, GCMS, IC and Wet chemistry.
• Accountable to develop, update and maintain Standard operating procedure and other quality documents.
• Accountable for all the waste management generated from the day-to-day operations.
• Accountable for maintaining and enforcing cleanroom regulations for all personnel, vendors, and visitors.
• Accountable for vendor management to ensure equipment upkeep by intime execution of calibration, preventive, and corrective maintenance activities in adherence to regulatory and quality assurance standards.
• Accountable for LIMs (Sample Manager) system management.
• Accountable for root cause(s) investigation and intime CAPA closure for laboratory equipment failure and result abnormalities.
• Responsible for internal ISO 9001, ISO 14001, SS651 and ISO17025 audits and technical representative forISO17025 external audits.
• Responsible for implementation of Management of Change (MOC) policy for all the changes.
• Responsible for application of statistical methods and tools for comparison and performance verification. Monitor control charts to identify need for new standards or instrument maintenance.
• Support new method development and new equipment validation activities as required.
• Accountable for training and mentoring of Lab analysts, fostering skill enhancement and professional development.
• Other works as assigned by the Manager.

Major Position Responsibilities:

• ISO/IEC 17025 Compliance
• Analytical Method Development and Validation.
• Sample Analysis, Instrumentation Operation and Calibration,
• Quality Control, Data Interpretation and Reporting,
• Safety Compliance, Project Management,
• Training

Qualifications and Experience:

• Bachelor’s degree from a chemistry and relevant discipline
• Minimum of 10 years of relevant experience in chemical laboratory of chemical/ Analytical Laboratory

Additional Information:

• To supervise and train lab staff on SM12.3 and ISO 17025 compliance
• Must be able to differentiate color for work purposes
• Will be required to work in the vicinity of chemicals and wear various PPE like chemical-clothing and respiratory masks.
• This role is required to work shift.

Our client is a leading American brand name in the field of consumer electronics, with more than 100 years in existence and more than 2,000 employees globally. We are representing the Singapore Research & Development (R&D) team to hire for their new headcount for the Battery Pack development team.

Senior Engineer, Battery Pack Design

(Electronics – Battery Management System)

Responsibilities

• You will be in a dedicated team of battery pack designers working on development of new technology of battery pack subsystems.
• Your Electronics responsibilities include:
• o Conducting both Electronics Design of Battery Management Systems (BMS) for Lithium-ion battery based products
• o Knowledge in various topologies of BMS solutions in the industry
• o Design of Battery CV/CC Charger Systems
• o Schematic and PCB Layout Design and Tools
• o EMC/EMI Compliance Standards
• o Lithium-ion Battery Standards for electronics.
• o Good with PCB layout practices for EMI/EMC

Requirements

• PhD / Masters / Bachelor’s Degree in Electronics Engineering / Mechatronics Engineering with at least 3-5 years experience in working on Battery Management System (BMS).

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Preventive Maintenance Technician (Semiconductor)

• Outsource Contractor in MNC Company
• Location: Woodlands

Responsibilities

• Perform preventive maintenance
• Able to perform and maintain high availability of production machinery and related equipment through effective predictive, preventive and productive maintenance programs
• Perform calibrations on area equipment
• Provide feedback and data to engineer as needed
• Follow safety procedures and area work rules including proper PPE
• Ensure system are well maintained

Requirements

• Proficient in spoken English
• Minimum Diploma or ITE holders in Engineering
• Good learning attitude
• No working experience required, training will be provided
• Full-Time position(s) available
• Entry Level candidate are welcome to apply
• Knowledge in Wafer Fab Facility preferred

Information

• Must be able to work long hour in a cleanroom environment (Full Cleanroom Suit)
• Candidates are required to handle heavy equipment

Job Title: Assistant Engineer - Testing and Commissioning of Communication Systems

We are currently seeking a highly motivated and skilled individual to join our team as an Assistant Engineer in the field of Testing and Commissioning of Communication Systems. This is an excellent opportunity for individuals looking to grow their career in a dynamic and fast-paced environment.

Responsibilities:

• Assist in the testing and commissioning of communication systems, including but not limited to telecommunication networks, radio systems, and data transmission equipment.
• Collaborate with the engineering team to perform quality checks, troubleshoot issues, and ensure proper functionality of communication systems.
• Conduct tests, inspections, and evaluations of communication equipment and systems to verify compliance with specifications and industry standards.
• Document test results, generate reports, and maintain accurate records of all testing and commissioning activities.
• Assist in the installation, configuration, and maintenance of communication systems as required.

Requirements:

• Educational qualification in Electrical Engineering, Telecommunications Engineering, or a related field.
• Prior experience or knowledge in testing and commissioning of communication systems is preferred.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to collaborate effectively within a team environment.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Proficiency in relevant software tools and testing equipment.

We offer competitive compensation and benefits packages, along with opportunities for professional growth and development. Join our team and be part of a company at the forefront of communication system advancements.

To apply, please submit your resume, cover letter, and any relevant certifications to [[email protected]]. Kindly include "Assistant Engineer" in the subject line.

We appreciate all applications, but only shortlisted candidates will be contacted for further consideration. Thank you for your interest in joining our team.

Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-2 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

Job Responsibilities:

- Perform waste walk and time studies in data server operations and ensure the accuracy of data as assigned

- Updating the collected data in the standard formats in excel / google sheets

- Prepare weekly / bi-weekly summary reports using collected raw data, identified problems and causes, and improvement recommendations

- Any other ongoing tasks related to current projects

- Ability to stay inside data center server floors for prolonged duration

Job Requirements:

- Min. A Levels / Diploma / Degree in Industrial Engineering, Business Administration or Logistics

- Proficient in Microsoft Office -- Excel, Word, Powerpoint

- Strong analytical skills, coordination and reporting skills

- Good communication skills to work with different level of personnel

- Basic understanding on production processes and information flow would be an added advantage

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Primary Function:

To perform testing and analysis of fuel oil, petroleum and petrochemical samples, calibration of lab equipment, quality control and other lab duties.

Duties and Responsibilities:

• To carry out analytical tests in the laboratory in accordance with approved methods or customer's requirements
• Ensure all the test results and calculations are in order before submission to Chemist/ Supervisor
• Attends to witnessing of tests in outside laboratories in order to ensure that all tests are carried out properly and in line with the required test methods
• Assists in reagent preparation and standardisation and feedbacks to purchasing personnel regarding stock levels or reagents

Requirements:

• Possess ITE/Diploma/Degree in Chemical Process Technology / Chemical Engineering
• Willing to work in Jurong Island and perform 12-hour rotating shifts
• Relevant experience in laboratory testing is an added advantage. Training will be provided for suitable candidates without experience

Working Hour: Normal Office Hour

Work Location: Central

• Performing systems administration, maintenance, and engineering in large enterprise server environment (Linux, Red Hat, CentOS)
• Maintain Linux-based servers, both hardware and software
• Demonstrate knowledge of essential network services such as DNS, NFS, LDAP/Kerberos
• Build architecture and protocols with 802.3, 802.11, TCP/IP, and UDP
• Preferably scripting knowledge with Perl, Bash or Python
• Provide Linux platform architecture guidance, research technical issues with users.
• Act as Linux subject matter expert, providing technical leadership across all IT disciplines.
• Load balancing and failover.
• To work with researchers to resolve application compatibility issues.

Qualifications

• Degree or Diploma in IT, Computer Science or related discipline
• In depth understanding of Linux Kernel
• Demonstrate a deep understanding of the GNU/Linux operating system.
• At least 2 years in managing Linux systems

For Interested parties, click the "Apply Now" and send in your resume to <https://go.persolkelly.com/job/apply/4993>.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

OUR IMPACT

Multi-Asset Solutions (MAS) is a multi-asset class investing group that sits within the Asset Management Division at Goldman Sachs. It designs and develops comprehensive investment management solutions customized to meet the investment objectives and relevant constraints of clients. These solutions bring together state-of-the-art techniques for multi-asset portfolio design and implementation and reflect proprietary research and analytics conducted by the MAS team. With investment professionals across the globe, MAS invests or advises on assets for some of the world’s leading corporations, sovereign wealth funds, pension plans, governments, financial institutions, endowments, foundations, and family offices.

YOUR IMPACT

We are seeking a member to join our Multi Asset Solutions (MAS) Lead Portfolio Management (LPM) team. As a member of the Lead Portfolio Management Team within MAS Partnership Portfolios channel, the person will have the responsibility for designing and constructing multi-asset class portfolios for large institutions particularly insurers, public pensions, sovereign wealth funds and government institutions. This role is client-facing and highly analytical, focusing on developing and communicating customized investment solutions and asset market views to clients.

Core responsibilities include:

• Portfolio design, construction and oversight of client portfolios involving areas such as strategic asset allocation, investment manager / vehicle selection and oversight, risk / performance management and evaluation
• Develop client relationships by understanding client investment needs and proposing appropriate portfolio solutions
• Communicate and develop materials for clients and prospects including investment-related analysis, client and prospect presentations and developing responses for client Request for Proposals (RFP)
• Work with distribution channels, senior portfolio managers and internal team to drive business opportunities
• Conduct and be involved in client training sessions to discuss portfolio construction, approach to asset allocation, markets and economy

SKILLS & EXPERIENCE WE'RE LOOKING FOR

• 2-4 years of investment or portfolio management experience, with a preference for cross-asset experience
• CFA charter holder preferred, or someone pursuing it
• Client-focused mentality with ability to communicate complex market ideas/strategies to clients of varying levels of sophistication in both large and small audiences
• Strong interest in the financial markets and a good investment sense/commercial instinct
• Highly organized individual able to manage multiple tasks in a fast-paced environment
• Intelligent, creative, and good problem-solving abilities
• A self-starter, should have ability to work independently as well as thrive in a team environment
• Detail oriented and meticulous, strong quantitative and analytical skills

Responsibilities:

• Assist in human resource functions and administrative matters of the Company
• Maintain proper documentations of employees' records and update HRIS accurately and promptly
• Payroll administration
• Work pass application/renewal/cancellation for foreign employees
• Involve and support in staff engagement activities
• Prepare HR related reports
• Undertake other ad-hoc duties as assigned

Requirements:

• Degree in Human Resource Management / Business Administration or other relevant disciplines
• Payroll experience , Knowledge in using Easypay, ERP and having relevant experience in construction industry preferred
• Good knowledge in Employment Act and foreign work pass procedures
• Good communication and interpersonal skills
• Mature, sensitive and discreet in dealing with confidential matters
• Proficient in MS Office
• Resourceful, well organized, meticulous and proactive
• Able to work independently with minimum supervision
• Committed to complete tasks/ provide update in a timely manner
• Able to start work immediately

JOB SCOPE:

Responsibilities

1. Provide domain expertise & focus in payment/securities domain.
2. Propose alternative solutions and technologies to improve and bring about high-quality system solutions
3. Ensure that the resulting IT solution meets the needs of the defined business requirements
4. Plan and lead requirement gathering and design
5. Clarify requirement and manage scope against baseline
6. Participate in developing and reviewing Functional Specifications/Use Cases
7. Participate in developing test plan, reviewing Test Specifications and test results
8. Lead testing team to conduct test plan and when required, conduct the testing together with team
9. Provide domain/functional guidance to software engineers in delivering in accordance to requirement
10. Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Requirement

1. Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
   • domestic payment system
   • cross border payment system
   • securities middle / back office system (for post trade, settlement and custody)
2. Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
3. Familiar with payment business lifecycles – from initiation, to clearing, settlement, accounting and reporting (advice and statement)
4. Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
5. Demonstratable traits in business analysis, problem solving and troubleshooting
6. Demonstratable track record in solutioning for transaction processing systems
7. Articulate in thought process and oral/written communication
8. Familiar with Software Development Life Cycle (SDLC)
9. Ability to produce specifications for documentations and implementations
10. Degree Holder
11. Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
12. Ability to lead, develop and maintain respectful and trusting relationship
13. Proficient in written and spoken English

Responsibilities

• Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes
• Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standardization of approachespossible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Assist senior leaders in disaster recovery planning and activities
• Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users
• Support testing for Major Project enhancements or Change Requests if possible
• Create, maintain, and ensure project documentations such as process documents, operations document, etc

Requirements

• Degree in Computer Science, Computer Engineering or equivalent
• Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong competency in IT technologies covering operating systems, databases technologies, etc
• Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL
• Installation and setup of retail POS system experience will be an advantage
• Experience in healthcare industry is added advantage

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP

• Opportunity to lead Business transformation
• Engagement with senior business stakeholders

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 15 countries. With rapid expansion plan, they are now looking for a new SAP C4C / sap sales cloud / SAP Sales & Service Cloud, Hybris System Analyst / SAP Cloud for Customer Analyst to join their team.

About the job

Your responsibility involves:

• Engaging key business stakeholders (Sales and marketing team) which includes gathering requirements and translating them into solution design for the Cloud for Customer platform
• Performing the role as subject matter expert for Cloud for Customer with assistance of external vendors. This includes providing support for Cloud for Customer platform
• Leading Cloud for Customer project transformation/ implementation which includes, milestone planning, progress reporting and external vendor management.
• Exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase productivity. This is done with the aim to improve top line (revenue/sales) for the company

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in direct business stakeholder engagement / project management relating to CRM. At least 2 years of experience in sap sales cloud / Hybris / Cloud for Customer SAP C4C is required for this role.

Candidates with regional exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation through SAP Cloud technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP (EA: 94C3609/ R1219669)

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $5,000-$7,000

Project involves Configuration & Release Management for efficient application development.

Responsibilities:

1. As an Entry-Level Application Developer, you will be responsible for day-to-day application development

activities.

2. You will use your Configuration & Release Management expertise to design and implement effective

solutions for the project.

3. Design and develop applications using Configuration & Release Management skills.

4. Collaborate with cross-functional teams to ensure seamless integration of solutions.

5. Provide technical guidance and support to project teams throughout the development lifecycle.

6. Conduct rigorous testing and troubleshooting to optimize application performance.

7. Ensure compliance with project requirements and industry standards. Dotnet, preferably API exp, frontend coding jquery and bootstrap.

Minimum 2 years' experience in maintaining a system with the relevant skill sets required mentioned below.

Familiar with Batch & online application design concepts & should have experience in handing large volumes of data.

2 years in .NET for SG company (Preferrable)

Main Responsibilities / Tasks:

1. Responsible for fixing prioritized Incident Reports (IR) assigned by Team Lead

2. Analyse and ensure IR assigned are valid defects

3. Discuss IR fixes with team members from different teams to assess the impact of any changes

4. Coordinate any cross-team effort required for any integration defects

5. Ensure delivery of IR in the timeframe given

6. Escalate any issues to Team Lead

7. Support Group and Team Lead in achieving the client application support objectives

8. Provide production support to modules or processes to ensure client's day-to-day activities have minimum downtime.

9. Additional tasks assigned by client's management

Skillsets

1. .NET Programming

2. Build Management

3. Configuration & Release Management

4. Microsoft ASP.NET

5. API and frontend coding

6. JQuery and Bootstrap

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

We have an opening for the following position:

Information System Executive

Responsibilities:

• Provide user support.
• Install, configure, and maintain desktop operating systems and applications.
• Provide basic Windows Server (2012/2016/2019) administration.
• Provide basic Microsoft 365 administration.

Requirements:

• Basic networking skills.
• Good communication skills.
• Able to work independently and as a team.
• Experience with Windows Desktop OS.
• Basic experience with Windows Server OS.
• Basic experience with Microsoft 365.

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

We regret to inform that only short-listed applicants will be notified

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead requirements gathering and analysis, and translate business requirements to system specifications.
• Manage the entire development lifecycle of enterprise-wide projects, including tender specifications preparation, evaluation and implementation of systems, vendor and outsourcing contract management.
• Provide system and end-user support which include application configuration, administration, maintenance and data extraction requests.
• Value-add by providing advice on best practices in using appropriate technology, reviewing and improving work processes, facilitating and supporting users change management process and influencing alignment of changes with the overall organization goals.
• Prepare test plans, lead and coordinate integration and user-acceptance testing.
• Deliver project and system documentation according to the Project Development Methodology.
• Form good user relations by cultivating trust and building good rapport with users.
• Conduct post implementation reviews to gather users feedback and plan for enhancements.
• Monitor new technologies / releases / patches and make recommendations to continuously improve work processes and services.
• Ensure high quality of deliverables, and review team members' deliverables.

• Degree / Diploma in Computer Science or IT
• At least 6-8 years of relevant work experience, with hands-on experience as a project / functional lead.
• Good experience in business requirements gathering and analysis.
• Prior IT experience in institute of higher learning and SaaS application delivery (administering the setup and configuration) will be an added advantage.
• Certification in Business Analysis and / or Project Management (e.g. PMP, CITPM) will be useful.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication (oral and written), interpersonal, conflict management, negotiation, analytical and problem-solving skills.
• Proactive self-starter who is quality conscious, attentive to details, result-driven and a team player.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs,
  and expenses actual result and outlook . Account for variance between actual result and budget with
  in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual
  budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd
  half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely
  & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all
  monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR
  development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly
  performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy , Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website:

www.liquidgroup.sg

www.xnap.network

Responsibilities :

Planning/Delivery

• Gather, analyse and formalise user’s business requirements and processes
• Evaluate on the feasibility of implementation and manage the scope of the project
• Prepare project documentation such as Requirement Specifications/Use Case Specifications
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Creating Epics, user stories and product backlog following Scrum Methodology
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources

Documentation

• Develop technical design specifications and translate the technical design into process and product backlog specifications
• Create and keep up to date product support documentation

Support

• Provide post-implementation support (including production support and service requests)
• Escalate and discuss critical issues such as scope creep with the relevant managers
• Support the sales team with required technical knowledge

Research/Insight

• Conduct gap analysis of the current business process to identify improvement opportunities
• Conduct requirement gathering sessions
• Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

Requirements :

• BA/BS degree or equivalent work experience
• At least 3-4 years IT working experience with strong Payment Industry Experience
• Possess relevant system development/maintenance experience.
• Excellent communication and interpersonal skills
• Good understanding of Software Development Life Cycle (SDLC) processes
• Understanding of accounting principles
• Ability to produce specifications for documentation and implementations.
• Experience in IT business analysis techniques
• Strong knowledge of Scrum theory, rules, and practices
• Solid experience working with Architecture and Developments teams to assess and size story/epics
• Ability to understand and represent both the business and technology
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Ability to work efficiently under pressure involving tight deadlines
• Giving thoughtfulness to detail and high level of precision

Please submit your CV indicating your current (state if you have a 13th month/AWS) and expected salary in your CV when applying for the position.