Job Scope:
• Act as first Escalation point for emerging or sudden supply disruption and provide administrative support for all forecast, purchasing, inventory and logistic-related matters.
• Build and maintain strong relationships with cross-functional teams, suppliers and appointed local partners to ensure excellent service levels and leverage their support for urgent service recoveries as needed.
• Conduct forecast sufficiency & reasonability checks and share trends insight and recommendation.
• Jointly work with commercial team to review and improve demand accuracy to improve supply chain efficiency and customer service level.
• Responsible for inventory planning process for categories as assigned.
• Includes inventory replenishment, preparation, and processing of purchase order, tracking order status and updating relevant parties in a timely manner.
• Support new product launches and depletion.
•Prepare claims against suppliers for damaged or short supplied stocks.
• Maintain monthly inventory in line with required safety stock levels.
• To investigate stock discrepancies and work with stakeholders to maintain stock accuracy & integrity.
• Analyze and highlight business risk and opportunity to stakeholders and jointly propose appropriate mitigation plans
• Managing and minimizing business waste.
• Prepare weekly / monthly management meeting and business review decks.
• Establish and analyse SCM reports as needed.
• Recommend and deliver cost and process improvement opportunities.
• Drive improvement initiatives related to supply & inventory management to support the achievement of commercial goals.

Job Requirements:
• Min. Degree in any relevant field
• Min. 3-5 years relevant experience

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd

99C4599

This position responsibilities include conducting full lifecycle analysis to include business requirements, activities and design. Data analysts will develop analysis and reporting capabilities. He/She will also requires to monitor performance and quality control plans to identify improvements. The successful candidate will turn data into information, information into insight and insight into business decisions.

Job Description

• Ability to interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with Senior management to prioritize business and information needs
• Locate and define new process improvement opportunities

Job Requirement

• Degree in Mathematics, Economics, Computer Science, Information Management or Statistics or related
• At least 5 to 8 years proven working experience as a Data Analyst or Business Data Analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

This is an Internal/In-house, full-time/permanent position with The Adecco Group.

We are looking for a Relationship Manager to join our passionate, go-getter and high-achieving sales team in LHH Singapore. As a Relationship Manager, you will be is responsible for acquiring new clients by developing relationships with key decision-makers, understanding their needs, and cultivating opportunities to solve those needs with LHH solutions.

You will focus on client business development and account management within an assigned territory, and take responsibility for selling Career Transition, Career Mobility, Leadership Development, Coaching and Team Effectiveness solutions.

You will play a key role in driving business growth, within a sales function that is poised to reach new heights. You will act as the voice of LHH in front of clients and prospects, giving representation to the best of LHH as a global talent solutions organisation.

Key Accountabilities

• Craft and take action on an adaptive sales plan to grow LHH top-line sales revenue within an assigned territory
• Identify and pursue new clients within your territory to generate opportunities for new business and win client contracts at the global, regional and local level
• Develop compelling, impactful sales proposals; and pitch them with flair and charisma to LHH prospects
• Proactively cultivate relationships with existing contacts within your client portfolio to ignite account expansion through cross-selling and up-selling
• Partner with a global network of LHH stakeholders to foster collaboration, lead sharing, opportunity development, and sales excellence
• Exercise astute judgement and commercial acumen at each stage in the sales process from qualification to contracting, to achieve outstanding win-win outcomes for LHH and our clients
• Collaborate effectively with team members in Solutioning, Delivery, Operations and Enabling Functions to enable successful solution implementation for our client
• Proactively monitor all key activities within your territory to ensure accuracy in opportunity and sales forecasting

Job Requirements

• 3 – 5 years of relevant sales experience in the HR consulting, talent solutions, or leadership development space preferred
• Track record of successfully initiating, developing and expanding client relationships to growing a sales territory
• Able to effectively progress sales opportunities from frontline lead generation to deal closure
• Experienced in building relationships and influencing mid-to-senior level stakeholders within an organisation
• Compelling and persuasive communicator, with the ability to balance between listening and challenging others
• Able to communicate at a strategic level to stakeholders with a sense of situational awareness, and market understanding
• Effective and collaborative in executing on account management activities to ensure high levels of client satisfaction
• Self-starter that is adaptable and thrives in a fast-paced environment
• Has a strong work ethic
• Team player with strong collaboration skills

• Managing a portfolio of clients, developing and maintaining client relationships
• Acting as the main point of contact for clients, liaising with them throughout the engagement cycle
• Actively promote team and personal profile to internal networks in order to promote collaboration and increase internal leads
• Identify key client issues that represent opportunities for the Firm to capitalise on and play active role in securing it
• Financial management, including developing and managing project budgets and billing to ensure profitable delivery of client engagements
• Coaching and developing junior team members
• Play key role in people development activities (coaching / mentoring) for less experienced team members

Requirements:

• Degree in Economics, Business or Accountancy or obtained relevant professional qualifications
• Min. 10 years of relevant experience in a public accounting firm
• Extensive experiences in transfer pricing tax environment
• Excellent technical skills and commercial awareness
• Strong interpersonal skills in developing internal and client relationships; Sustains a high level of drive, shows enthusiasm and a positive attitude that translates across the team
• Excellent project management skills
• Experience of working in a Transfer Pricing Team within a large international consulting firm

Job Description & Requirements

Join the dynamic team at China Airlines in Singapore as a Corporate Sales Manager, where your expertise will shape the future of airline corporate sales!

Qualifications

• Proven track record in Corporate Sales within the Hotel or Airlines industry.
• Minimum of 3 years of experience in Corporate Sales.
• Proficiency in spoken and written Mandarin and English is essential.
• Familiarity with Corporate Request for Proposal (RFP) processes
• Fluent in Microsoft Excel, PowerPoint, Word and other relevant software programs
• Experience in promoting and marketing through various social media platforms

Key Responsibilities

• Develop and maintain strong relationships with corporate clients.
• Drive corporate sales growth and achieve revenue targets.
• Craft and deliver compelling proposals in response to Corporate RFPs.
• Collaborate with cross-functional teams to ensure client satisfaction.
• Stay informed about industry trends and competitor activities.
• Close closely with the various Taiwanese Associations in Singapore
• Develop SME & local Corp Programs for the market

Qualities We're Looking For

• Results-driven with a passion for corporate sales excellence.
• Exceptional communication and negotiation skills.
• Strategic thinker with a proactive approach to business development.
• Ability to thrive in a fast-paced and dynamic work environment.
• Fluent in Microsoft Office. If you are ready to elevate your career with an industry leader and contribute to the success of China Airlines, submit your application with a detailed resume and cover letter to us, at [email protected]. Join us on this exciting journey, and let your corporate sales expertise take flight!

The Opportunity:

Adecco is partnering exclusively with one of our clients in the retail industry, we are seeking a suitable talent to join their business as an Assistant Merchandising Manager. The talent will be responsible for monitoring and analyzing sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and the brand’s level. The successful talent will report to the Merchandising Manager and lead a team of 5-6 people.

• Work hours: Mon-Fri, 9am - 6pm
• Work location: east region
• Principal retail brand

The Job:

• Monitor, review, consolidate, and analyze of sales performance of product categories to maximize sales and manage inventory efficiently.
• Completing assortment analytics as inputs to developing seasonal category strategies and assortment plans designed by the Merchandising Manager.
• Monitor and analyze sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and brand level.
• Achieving the key performance metrics for a product category.
• Plan and monitor purchases to align with regional guidelines.
• Ensure appropriate and effective merchandising standards are always maintained which include replenishment, consolidation, and proper SKU count available in stores.
• Monitor market competition, and purchases to date vs target purchases to proactively suggest and initiate corrective actions.
• Achieving the key performance metrics for a product category.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

The Talent:

• Diploma or Degree in Retail/Fashion/Business or equivalent.
• Minimum 3 years of managerial experience in retail operations and merchandising.
• Team player with strong interpersonal skills, leadership abilities, and solid business acumen.
• Proficient in Microsoft Excel, with strong analytical skills and a comprehensive understanding of retail math.
• Ability to thrive in a fast-paced, multitasking environment.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy with subject title "Application for Assistant Merchandising Manager". We'd love to hear from you!
• We regret that only shortlisted candidates would be notified.

Job Responsibilities:

- Responsible for the execution of Air Solution category (Residential Air conditioner, Commercial Air conditioner, Air Purifier, Dehumidifier etc.) marketing activities in Singapore local market.

- Lead the execution of brand strategy and develop new initiatives to win market share and ranking.

- Conduct market trend analysis, monitor competitors’ activities and plan proactive actions.

- Ensure accuracy in forecasting of products and timely submission.

- Ensure accurate and timely phasing of Sale Programs and A&P management.

- Implement events and promotions with qualitative executions to maximize commercial returns.

- Regular and timely update and exchange with the sales and corporate marketing team to ensure the upcoming activities and marketing initiatives are successful.

- Be physically present at all major promotions and events (closed door, pop-up events, workshops, etc.) to ensure smooth operations.

- Plan and execute impactful promotions and events setup.

- Coordinate between local teams to implement solutions to enhance the effectiveness of sales and marketing strategies

Job Requirements:

- Min. Bachelor's Degree in Business Management / Marketing

- Min. 5 years of experience in product management / marketing / business

- Highly proficient in Microsoft Office (Excel, Powerpoint, Word, Outlook)

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Description:

1. Project Planning: Develop comprehensive project plans, outlining project scope, goals, deliverables, timelines, and resources required.
   Collaborate with stakeholders to define project requirements and objectives.
   
2. Team Leadership: Lead and motivate cross-functional project teams.
   Assign tasks, set deadlines, and ensure team members have the resources needed to complete their assignments.
   
3. Risk Management: Identify potential risks and develop mitigation strategies.
   Proactively address issues to keep the project on track.
   
4. Budget Management: Develop and manage project budgets.
   Monitor project expenses and ensure they align with the approved budget.
   
5. Communication: Communicate project objectives, updates, and timelines to all stakeholders.
   Facilitate regular project status meetings and report on progress.
   
6. Quality Assurance: Ensure project deliverables meet quality standards.
   Conduct thorough testing and verification processes.
   
7. Timeline Management: Monitor project timelines and milestones.
   Implement adjustments to the project plan as needed to ensure on-time delivery.
   
8. Client and Stakeholder Relations: Build and maintain strong relationships with clients and key stakeholders.
   Address client concerns and provide regular project updates.
   
9. Documentation: Maintain accurate project documentation, including project plans, schedules, and reports.
   Ensure all project-related information is properly archived.
   
10. Post-Project Evaluation: Conduct post-project evaluations to identify lessons learned and areas for improvement.
    Develop and implement strategies to enhance future project success.
    

Qualification:

• Bachelor's degree in Business, Project Management, or a related field.
• Proven experience as a Project Manager, with a successful track record of managing projects from initiation to completion.
• Project Management Professional (PMP) certification is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in project management tools and software.

Key Responsibilities:

1. Strategic Planning: Assist the CEO in developing and refining the company's strategic vision, including conducting market research, identifying growth opportunities, and assessing potential risks.
2. Business Analysis: Analyze financial data, market trends, and industry dynamics to provide insights and recommendations for enhancing business performance and competitiveness.
3. Project Management: Collaborate with cross-functional teams to drive key projects forward, ensuring alignment with strategic objectives and timely execution.
4. Executive Support: Provide direct support to the CEO in various tasks, including preparing presentations, conducting research, and drafting communications.
5. Entrepreneurial Initiatives: Identify and evaluate new business opportunities, innovation prospects, and potential partnerships to drive business growth and expansion.
6. Risk Assessment: Assist in evaluating risks associated with new ventures or strategic decisions, developing mitigation strategies, and monitoring risk factors to ensure proactive management.

Qualifications:

• MBA program with a focus on entrepreneurship, strategy, or a related field.
• Strong business acumen with a strategic mindset and a passion for innovation.
• Excellent analytical skills, with the ability to translate complex data into actionable insights.
• Exceptional communication and presentation skills, with the ability to effectively convey ideas and recommendations to senior leadership.
• Proactive attitude, with a willingness to take initiative and drive projects forward independently.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.

You will be part of the Planning and Capability Development Department of the Memorial Facilities & Planning Division, which oversees the planning of after-death facilities in Singapore. You will be responsible for leading the planning and launch of new after-death facilities, and maintaining oversight of the development process. This includes projecting the after-death facility requirements and other after-death trade demands as our demographics change over time. This role requires close collaboration and consultation with other Agencies and multiple stakeholders, to ensure timely and sustainable provision of such facilities.

You will be responsible for the following:

• Lead the planning, project management, and development of after-death facilities
• Manage launch of upcoming after-death facilities
• Formulate policy and operational strategies to manage disamenities arising from after-death facilities and associated trades
• Review relevant policies and regulations related to after-death services
• Perform other duties as required under work exigencies

Requirements:

• At least 5 years of experience in development or construction project management or land-use planning.
• Excellent written and verbal communication skills
• Strong analytical, conceptualisation and problem-solving skills
• Attention to detail
• Willing to take on finance and procurement responsibilities
• Thrive in a fast-paced environment and can manage multiple priorities and stakeholders at the same time.
• Self-driven and always ready to strive for improvement
• Good interpersonal skills and enjoy working with both internal and external stakeholders

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Manager---Executive-Manager--Planning-Section-2----Contract_JR-10000027061

Duties:

Retain and Develop Existing Clients

• Based on company’s vision, to provide a strategic direction to build customer loyalty and develop as a service centric destination of excellence that sets the benchmark for others to follow.
• Proactively interact with clients, build relationships and gain understanding at a personal level to facilitate further return visits.
• Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience.
• Develop strategies and implementation plans in specifically arranging for personalized gifts and experiences for clients according to the local guidelines.

Recruit Clients within and outside the boutique for new clients

• Develop multi-sourced clientele to ensure on-going clientele interest and participation
• Personally seek out and source new clients from social events outside boutique and introduce them to the house
• Develop and expand network of business partners such as hotels, restaurants, non-conflicting brands, etc. to drive traffic of prospects to boutique
• Implement new client development initiatives/activities to fulfil various types of customers’ request and interest

Manage the VIP Salon and Boutique Event Planning

• Constantly reinforce and review the VIP salon operations which offers a range of unique, exclusive, quality and personalized services to VIP clientele
• Create opportunities and execute client private viewings in VIP salon and maximize
• Reinforce standards such as the salon’s decoration, VM display, F&B and selection of collections to be shown to clients
• Partner with Department Managers to plan and execute different product launching event and work on planning to meet monthly target
• To work with SAs before each client meeting to prepare a range of target products to present to clients
• Implement annual client action plan for all VIP clientele with attached SAs
• Training and coaching to sales team
• Provide training, motivation and coaching to sales staff to upgrade their clienteling, service and calling skills and grooming standards
• To ensure all individual SA is managing client relationships via the use of the new system to meet business goals
• Develop and implement in-boutique programs to stimulate CDM awareness and drive sales team’s performance

Work Experience

• Previous experience in merchandising of luxury goods and service-related industry preferred.
• With retail experience preferred.

Requirements

Network Infrastructure Management:

Design, implement, and maintain the organization's network infrastructure.

Configure and optimize network components, including routers, switches, and servers.

Ensure the reliability and availability of network services.

Firewall Management:

Configure and manage firewalls to control and secure network traffic.

Implement and update firewall policies based on security requirements.

Conduct periodic reviews of firewall rules to ensure optimal protection.

Network Security:

Implement and enforce security measures to protect the network from unauthorized access and cyber threats.

Monitor network traffic for unusual activities and take appropriate actions to mitigate security risks.

Collaborate with the security team to implement and update security policies.

Vendor Management:

Collaborate with vendors to procure network equipment and services.

Evaluate vendor products and solutions to meet organizational needs.

Manage relationships with network service providers

Your Role
We are looking for an experienced Senior Automation Analyst / Senior Automation Solution Manager (Warehouse Automation) to manage and oversee the implementation of automation solutions across multiple warehouses. To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets. To develop strategy for warehouse automation aligned with the Supply Chain Department goals. To liaise with different departments and achieve KPIs to measure the performance of automated systems and operations. To implement improvements to enhance efficiency, accuracy, and cost-effectiveness. Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Will You Do

• To manage and oversee the implementation of automation solutions across multiple warehouses.
• To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets.
• To develop strategy for warehouse automation aligned with the Supply Chain Department goals
• Liaise with different departments and achieve KPIs to measure the performance of automated systems and operations
• To implement improvements to enhance efficiency, accuracy, and cost-effectiveness.
• Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Do We Want

• At least Degree & above in Automation/ Mechanical / Electrical or Electronic equivalent qualifications.
• Min 5 years & above of experienced in with warehouse automation technologies, such as robotics, automated storage systems, conveyor systems, WMS, and IoT devices.
• Have hands-on experiences in the implementation, maintenance of automation systems in warehouse settings.
• Strongly knowledge of warehouse automation technologies and understand emerging trends and innovations in the field of warehouse automation.
• Understanding of budgeting, cost analysis, and ROI calculations related to automation investments and to achieve maximum ROI on automation solutions.
• Have experiences in guiding installation, debugging and renovations

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$13000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Key Responsibilities:

1. Strategic Planning: Assist the CEO in developing and refining the company's strategic vision, including conducting market research, identifying growth opportunities, and assessing potential risks.
2. Business Analysis: Analyze financial data, market trends, and industry dynamics to provide insights and recommendations for enhancing business performance and competitiveness.
3. Project Management: Collaborate with cross-functional teams to drive key projects forward, ensuring alignment with strategic objectives and timely execution.
4. Executive Support: Provide direct support to the CEO in various tasks, including preparing presentations, conducting research, and drafting communications.
5. Entrepreneurial Initiatives: Identify and evaluate new business opportunities, innovation prospects, and potential partnerships to drive business growth and expansion.
6. Risk Assessment: Assist in evaluating risks associated with new ventures or strategic decisions, developing mitigation strategies, and monitoring risk factors to ensure proactive management.

Qualifications:

• MBA program with a focus on entrepreneurship, strategy, or a related field.
• Strong business acumen with a strategic mindset and a passion for innovation.
• Excellent analytical skills, with the ability to translate complex data into actionable insights.
• Exceptional communication and presentation skills, with the ability to effectively convey ideas and recommendations to senior leadership.
• Proactive attitude, with a willingness to take initiative and drive projects forward independently.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.

Job Description :

We are looking for a full-time experienced Executive Assistant / Office Manager to support the CIO and manage the office of a Singapore-based investment management company.

· Responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making.

· Manage banking transactions / activities, liaising with financial institutions.

· Monitor and oversee investment funding, liaising with investment partners.

· Preparation of reports relating to investments.

· Ensure systematic record-keeping and filing of investment documents to SharePoint (eg. Remittance advices, capital call notices).

· Office management including ensuring the day-to-day smooth running of the office.

Provide HR support such as recruitment, Employment Pass application/renewal, group health insurance.

IT administration support such as Microsoft, SharePoint.

· Other ad-hoc duties may be required.

Job Requirements :

· Well-organized, has strong attention to details, with an innate sense of how to prioritize.

· Ability to maintain confidentiality and a high degree of discretion in managing information.

· Multitasking, resourceful and strong written and verbal communication skills.

· Exposure to the Financial services industry is an advantage, but not essential.

· Strong working experience with Microsoft Suite.

· More than 5 years of experience as an Executive Assistant and/or Office Manager with several years of experience supporting senior executives.

· Tertiary qualifications are an advantage, but not essential.

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco® Orchard Singapore is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as established by the Brand to ensure quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. Serve as Banquet Manager in his/her absence.

Financial Returns

• Assist in controlling departmental labor and expenses. Provide input into the preparation of the annual departmental operating budget.
• Support the Hotel Sales team with site inspections, client entertainment, familiarizations and other events that form part of the sales and marketing revenue plan.
• Execute any F&B activities and promotions according to guidelines given by Banquet Manager or Assistant/Director of F&B

People

• Assist in managing the day-to-day activities of the Banquet staff. Schedule employees, including casual labour to ensure proper coverage for all banquet events and activities. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Outlets, Housekeeping, Accounting, Maintenance and Guest Services.
• Trains, manages and motivates the Banquet department in order to provide high standard of service for customers and meet departmental and hotel targets
• Provide direction and support to the team on a daily basis
• Supervise and manage the performance of the Banquet department. Assist the Banquet Manager to facilitate the performance management cycle throughout the year
• Interact with outside contacts:
• Guests – to ensure their total satisfaction
• Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
• Regulatory agencies – regarding safety and compliance matters
• Other contacts as needed (Professional organizations, community groups, local media)

Guest Experience

• Ensure guests are greeted upon arrival. Respond to guest requests and complaints in a prompt and professional manner. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Ensure that all Banquet events are executed according to Banquet Event Order to client satisfaction
• Ensure regular client contact when meetings/events are in-house through Daily Meetings Debrief, and ensure all hotel operational details are executed correctly
• Post event, obtain client feedback, review guest check with client after function and obtain signature.
• Ensure client feedback is communicated and acted upon internally and manage timely resolution of any issues with the client.

Responsible Business

• Ensure the cleanliness and tidy of the work station and ensure all equipment is in good working order
• Maintain the cleanliness, neat and being well-groom appearance at all times during on duty
• Ensure that rooms are set-up and service delivery is carried out according to guest expectations and banquet event order.
• Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness and proper layout.
• Meet with Kitchen Staff to review scheduled groups’ menu. Ensure agreement of delivery times, amounts, and arrangements.
• Coordinate any AV equipment, or other technical needs
• Monitor and maintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. Assist in establishing par levels for supplies and equipment.
• Ensure that equipment is prepared for the following day’s work. Ensure that all banquet equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
• May assist in reviewing par levels for supplies and equipment and completing requisitions to replenish shortages or additional items needed for anticipated business.
• May handle incoming/outgoing boxes and exhibit materials.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.
• May serve as Manager on Duty.
• May assist with other duties, including assisting banquet staff with their job functions during peak periods.

What we need from you

• Diploma in Hospitality Management or other relevant qualification
• Minimum 2 years’ related experience in food & beverage in a full service hotel
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

As Assistant Catering Sales Manager, you will responsible for driving business through direct sales solicitation and support overall catering and events revenue for the hotel. You will liaising with clients on the logistics and event management for meeting events and any related accommodation. To build up powerful customer relationships that deliver repeat business. Consistently strive to develop relationships with new and repeat booking customers to increase revenue and demand. Proficient in the application of all sales and catering booking systems and processes to maintain customer profiles.

PEOPLE

•Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.

•Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

•Establish strong working relationship with meeting event organisers and maintain accurate and updated information about their needs for their function.

FINANCIAL RETURNS

•Manage events functions to achieve the optimum departmental revenue targets

•Follow up on potential sales leads

•Design and plan meeting packages to maximise the conversions and profitability for the hotel.

•Negotiate and review meeting and events packages offered to clients

•Represent the hotel in roadshows and events as required

•Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

•Prepare contracts for confirmed meeting events

•Be up to date with current meeting and competitive packages in the market

•Confident and professional approach when dealing with clients suppliers

GUEST EXPERIENCE

•Promote guest satisfaction and encourage referrals

•Handle feedback and resolve complaints from guests

•Maintain client files and update information daily in accordance with established departmental policies and procedures.

•Follow up with clients regularly during and after departure to ensure satisfaction

RESPONSIBLE BUSINESS

•Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

•Prepare event orders, proposals, confirmation and other agreements

•Maintaining a close working relationship with Vendors and Partners

WHAT WE NEED FROM YOU

•Diploma/Degree in Marketing/ Tourism/Hospitality Management/Travel or related disciplines

•2-3 years’ experience in Sales within the Hospitality Industry

•Good communication skills and shows initiative

•Well versed in systems such as: Opera

•Proficient in Microsoft Office applications

• To conduct business development functions through networks and contacts, government, and corporate clients accounts engagement to expand the facilities management business.
• To mobilize new contracts award and execute according to the contract specifications and requirements.
• To take overall charge within the Property to manage and execute the Contract through deployment of suitably trained and qualified staff to ensure smooth day-to-day FM operations and to carryout regular servicing and Preventive Maintenance (PM) works for the Facilities and systems, including new facilities and systems installed during the contract period and to ensure that all PM is updated.
• To Manage Project accounts including invoicing, Profit and Loss, Budgetary, projected revenue, and cost
• To submit monthly reports which include business development report, Profit & Loss Reports and Project Monthly reports.
• To ensure that Quality Assurance and quality control for Management, Maintenance and Operation of Facilities and systems and site safety management systems are put in place.
• To help Site Manager in the event of any emergency which may arise in the campus such as fire, burst water pipe, electrical outages, flooding, and other emergency exercise conducted by relevant authorities.
• To setup and review documentation library and Risk Assessment/ Standard Operating Procedure (SOP) Annually.
• To manage and monitor all sub-contractor’s performance and maintenance services to ensure quality and workflows are carried out in accordance with SOPs and procedures setup for the property.
• Ensuring all Workplace safety procedures are adhered to
• To carry out Monthly Safety Meeting and Inspection
• Any other Ad-hoc Assignments as assigned by Site Manager

Job Requirements

• Minimum Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute
• At least 8 years of relevant experiences in facilities management and business development portfolios.
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision
• Able to conduct market outreach and marketing
• Proactive and independent.
• Dynamic and multi-tasking capabilities.

Job Description

• Preparation, faciliating, conductng of classrooms (both offline & online) and on-the-job training
• Monitor the effectiveness of learning and development initiatives and programs training effectiveness of programmes delivered
• Perform training administration duties and maintain training records
• Accompany evaluations with meaningful and constructive feedback
• Identify performance gaps,creating concise and effective learning solutions to narrow such gap.
• Conduct and organize new hire orientation and on-boarding programmes

Job Requirements

• At least 5 years of working experience as trainer
• Good command of the verbal and written Chinese language environment
• Flexibility to adapt communication style for a diverse audience
• Strong stakeholder management skills and able to work with management to develop collaboration.

Description:

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for client's customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and the internal team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.
• Any other ad-hoc duties as assigned by the supervisor

Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 10+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PgPM, PMP, Scrum master, PMI-ACP.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

Company Registration Number: 199601303W

Job Description:

• Manage and responsible for all aspects related to Affiliate Program to ensure increase of number of Affiliate Merchants locally and also increase of revenue via Affiliate Program.
• Generate strategic ideas and planning to boost sales and commission of Affiliate Program. and create awareness for Partn Affiliate Program which in turn drive MASG branded products and MASG Unfranchise Business
• Source and acquire online/retail merchants to be partners of shop.com (Affiliate Program)
• Work closely with existing merchants on marketing activities/promotion/campaign to drive sales
• Work closely with new merchants and involved in supporting setup, integration, testing and digital marketing task for assigned merchants
• Manage all task and activities related to Affiliate Program department.

Skills/Education/Experience:

• Degree holder preferably in eCommerce, Marketing, Merchandising, or related field internet marketing or related discipline
• Minimum 5 years working experience in Affiliate Marketing Industry and 3 years working experience in management position
• Knowledge in Online sales and Marketing, website promotion, e-commerce marketing or affiliate marketing will be advantage
• Initiative, independent and resourceful with marketing senses and business awareness
• Excellent leadership, interpersonal and motivational skills
• Good presentation skills, service attitude and problem solving skills
• Positive thinking; establish/maintain rapport with Distributors while maintaining professionalism even under pressure and difficult situations
• Good command of written and spoken English and Mandarin in view of communication with clients/ Distributors
• Able to operate well and manage effectively in a matrix organizational structure
• Must be tech savy and proficiency in MS Office, especially in MS PowerPoint applications, etc.

Interested parties please apply with details resume includes past/current experiences, current/expected compensation package and available date. We offer competitive remuneration package to the right candidate.

Note: All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Description
• 8-10 Yrs of experience in Operations transformation role preferably with Transfer Agency domain
• Experience of working on Target Operating Model , New platform Implementation
• Welcome candidates with Middle Office Ops transformation in Capital Markets / Securities services (If Transfer Agency experience not there)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Ensures effective management of Front Office’s operations while maintaining the hotel’s standards and objectives of the Front Office Department.
• Maintains the profitability of upselling and compliments from guests via social media.
• Overall responsibility includes reservation control, preparation of forecast, daily group movement, room blocking, daily inspection of VIP room assignment, cleanliness and maintenance of the room and setup of complimentary items.
• Co-ordinates with all relevant departments, especially Sales & Housekeeping in preparation of all check-ins and check-outs.
• Conducts spot checks of guest rooms at random intervals to ensure high standards of housekeeping are maintained.
• Oversees front desk reception, guest services, concierge services as well as telephone departments.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Ensures proper planning of staff rostering.

Secondary Responsibilities

• Provides training and coaching to front office staff in accordance with the hotel’s SOPs.
• Ensures reports and forecasts on anticipated room occupancy, bookings, arrivals, departures, house count, revenue and other statistics as required by Management are prepared in a timely and accurate manner.
• Conducts daily briefings and ensures all pertinent information is well received by team members.
• Responsible for staff discipline and ensures grooming is up to the hotel’s service standards.
• Responsible for orderliness of the lobby and parking areas of the hotel.
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• Diploma in Business Management / Hospitality Management or equivalent.
• Minimum 3 to 5 years of relevant experience in similar capacity.
• Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.
• Familiar with Hotel’s Property Management System and Global Distribution Systems on reservations connectivity
• Upholds the Hotel’s core values at all times.
• Able to work independently and a good team player
• Able to start within short notice

Roles & Responsibilities:

1. Assist management in developing and strengthening operations processes and workflows.

2. Maintain safety and cleanliness standards set by management.

3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.

4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.

5. Network with clients and customers to improve the presence and reputation of the branch and company.

6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.

7. Manage inventory and playground equipment.

8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.

9. Any other tasks as assigned by the supervisor.

Job Requirements:

1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.

2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.

3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.

4. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

5. Able to work independently and effectively under tight deadlines in a fast-paced environment.

6. A good team player with a high level of enthusiasm, drive, initiative and commitment.

7. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.

Qualifications Requirements:

1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

The Job:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)