Production Support Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Production Support Consultant to support and maintain the production environment to ensure availability of critical services for daily operations of business.

Responsibilities:

- Deliver 1st and 2nd line support for market application production services.

- Partner with the global support teams, infrastructure and development teams to ensure quality support to our end users.

- Report & escalate incidents to the appropriate chain of command with focus on business and technology communications to end users and senior management.

- Work with BCP coordinators to perform disaster recovery exercises and assist with audits.

- Carry out post incident review with development and infrastructure teams.

Requirements:

- Relevant experience in production support in a financial service environment.

- Technical proficiency in Oracle SQL, UNIX-flavor operating systems, and automation tools.

- Familiar with ITIL incident change management environment.

- Functional knowledge in Equity and Derivatives products is a plus.

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Renewable contract until 14 July 2025, with 2 months' notice period.

• To track and be responsible for providing optimum service levels for day-to-day production support
• Able to write scripts using shell/ Python etc for monitoring, system troubleshooting and maintenance operations.
• To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
• Experience working in elastic search for logging, monitor systems services.
• Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
• Able to take ownership of high severity issues and follow through to closure, answerable to business users and provide strategic long-term solutions and participate in RCA and provide pre-emptive solutions for production stability.
• To be able to drive himself/herself to learn new things while dealing with daily production support, good troubleshooting capability.
• To communicate effectively and work efficiently across different Business and support units.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are seeking a highly skilled and experienced ETL Integration Lead to join our dynamic team. The ideal candidate will have a strong background in data governance, ETL engineering, PySpark, and Alation. As an ETL Integration Lead, you will be responsible for leading the design, development, and implementation of ETL processes and data integration solutions to support our data analytics and business intelligence initiatives.

Key Responsibilities:

• Lead the design, development, and implementation of ETL processes to extract, transform, and load data from various sources into data warehouses and data lakes.
• Ensure data quality, integrity, and consistency through robust data governance practices.
• Collaborate with data architects, data scientists, and business stakeholders to understand data requirements and deliver effective data integration solutions.
• Develop and maintain ETL pipelines using PySpark and other relevant technologies.
• Utilize Alation for data cataloging, metadata management, and data lineage tracking.
• Monitor and optimize ETL processes for performance, scalability, and reliability.
• Troubleshoot and resolve data integration issues in a timely manner.
• Mentor and guide junior ETL engineers and provide technical leadership to the team.
• Stay up-to-date with the latest trends and best practices in ETL engineering, data governance, and data integration technologies.

Key Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• Proven experience as an ETL Integration Lead or similar role.
• Strong expertise in ETL engineering and data integration techniques.
• Proficiency in PySpark and experience with other ETL tools and frameworks.
• In-depth knowledge of data governance principles and best practices.
• Experience with Alation or similar data cataloging and metadata management tools.
• Strong SQL skills and experience with relational databases and data warehousing solutions.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Qualifications:

• Experience with cloud-based data platforms such as AWS, Azure, or Google Cloud.
• Certification in data governance, ETL engineering, or related areas.

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

Job Description

• Oversee day-to-day PKI operations, including the issuance, renewal, and revocation of digital certificates.
• Manage certificate lifecycle in both enterprise and cloud environments.
• Monitor and maintain certificate authorities (CA) and related infrastructure, ensuring high availability and security.
• Implement best practices for secure key management, including key rotation, backup, and recovery processes.
• Support cryptographic hardware devices, such as HSMs (Hardware Security Modules), ensuring proper configuration and compliance.
• Identify and resolve issues related to PKI infrastructure, certificates, and cryptographic hardware.
• Provide Level 1/2 support for PKI-related incidents and requests.
• Document troubleshooting steps and resolutions to improve future responses.
• Ensure PKI operations align with industry standards and regulatory requirements.
• Conduct regular audits of PKI systems and assist with compliance reporting.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Experience:

• Minimum of 3 years in IT with a focus on systems administration, networking, or cybersecurity.
• At least 2 years of hands-on experience with PKI or certificate operations
• Strong understanding of PKI concepts, protocols (e.g., TLS/SSL, x.509), and standards (e.g., FIPS, NIST).
• Familiarity with certificate management tools and software.
• Experience with scripting languages (e.g., PowerShell, Python) is a plus.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills to interact with technical and non-technical stakeholders.

Job Description:

• To track and be responsible for providing optimum service levels for day-to-day production support
• Able to write scripts using shell/ Python etc for monitoring, system troubleshooting and maintenance operations.
• To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
• Experience working in elastic search for logging, monitor systems services.
• Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
• Able to take ownership of high severity issues and follow through to closure, answerable to business users and provide strategic long-term solutions and participate in RCA and provide pre-emptive solutions for production stability.
• To be able to drive himself/herself to learn new things while dealing with daily production support, good troubleshooting capability.
• To communicate effectively and work efficiently across different Business and support units.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Senior .Net Developer-

The successful candidate will definitely have:

· At least 8 years of software development experience

· At least 5 years’ experience working with C#, and particularly modern, cross-platform .NET

· A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.

· Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis

· Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent

· Strong ability to analyze code – understand execution flow & debug even without access to a debugger

· Experience with the dotnet CLI, writing and maintaining integration and unit tests

· Strong familiarity with both Windows and Linux, including shell scripting

· Good knowledge of Transact SQL and Entity Framework Core

· Knowledge of a backend stack

· Experience with Agile methodology organization

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

Responsibilities and Duties​

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

The job:

You will conduct day to day underwriting and related administrative tasks as part of the Underwriting team in Singapore, working closely with Regional Office.

You will be focusing on Tech Lines products (mainly Construction and Power Generation) across all of Chubb's distribution channels and Segments.

This is a critical role, as you learn to apply your underwriting knowledge and skills to contribute to the overall growth and profitability of the Property team and P&C department’s overall business goals.

We have the mission to be the “best of Chubb” across multi-line underwriting strategies, with dedicated whole-account client executives, market-leading account servicing, and bespoke claims, multi-national and risk engineering services, for businesses of all sizes.

As an Assistant Underwriter, a typical day would include:

· Responsible for underwriting of insurance products and progressing the portfolio of Tech Lines business including Power Generation, Construction and Inland Marine. Working with Regional Office where higher authority levels are required.

· Maintain profitable renewal accounts as well as assist in the achievement of financial plans and business strategies to ensure profitable growth for Tech Lines

· Maintain close rapport and relationship with brokers, maintains liaison with producers to obtain necessary underwriting information, promote satisfactory service relationship and to encourage the submission of targeted business

· Develop a multiline view of some of our key clients’ relationships and broaden your knowledge from the Tech Lines product to all solutions that Chubb can offer to maximize the value we bring for our clients

· Secure additional information where necessary and analyses all pertinent data to determine acceptability of risks according to established underwriting standards

· Review endorsements on existing policies to identify any change in original coverage or amounts. Evaluates, accepts, rejects or modifies risks within established underwriting guidelines. Assist in preparing submissions for higher review

· Ensure that systems are updated with the correct data (data accuracy), maintain rates adequacy, rates validation and uphold our Underwriting philosophy.

· Coordinate with the support team to ensure valid and timely response on quotations and production of policies, endorsements, certificates, renewal notices, and other administrative requirements

· Assist in performing peer review and audits

· Perform ad hoc projects and other related duties as assigned

What you will need:

· Diploma, Bachelor’s Degree, Business Degree, relevant Insurance qualifications or equivalent

· Demonstrated underwriting ability and technical competence as evidenced by a minimum of 1-2 years’ underwriting experience or equivalent industry experience

· Analytical skills and ability to evaluate and judge underwriting risks

· Effective communication & interpersonal skills to work effectively with clients, brokers, agents & Chubb personnel

· To be self-motivating with a drive for self-improvement and progression

The candidate must have experience on implementation of treasury related functions and SAP interfaces with bank.

The SAP / bank integration implementation experience is mandatory.

Period: ASAP till 31 Dec 2025, potentially extendable

Start date: ASAP

Job Description:

The support consultant is responsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Key Responsibilities:

1. Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.

2. Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.

3. Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.

4. Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.

5. Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.

6. Work with bank solution to implement SAP Treasury related functions or payment interfaces.

7. Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.

8. Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.

9. Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.

10. Develop and generate financial reports and analyses to support decision-making processes.

11. Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.

12. Participate in project planning, documentation, and knowledge transfer activities.

13. Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

Required Qualifications:

• Bachelor's degree in Accounting or Business IT.

• Minimum 3-5 years of experience as an SAP FICO Consultant.

• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.

• Have global SAP implementation experience on FICO and Treasury.

• Support experience on Kyriba Treasury functions will be added advantage.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• Experience in project management and implementation methodologies.

• Certification in SAP FICO or relevant SAP modules is preferred.

Responsibilities:

• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is prefer.
• To provide support on maintenance projects.

Requirements:

• Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• With at least 1-2 years of Server experience
• A team player with good communication and interpersonal skills
• Able to work on scheduled standby on rotating weeks

Additional info:

• 2 years direct contract, renewable

To apply, please visit www.gmprecruit.com and search for Job Reference: 24825

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Summary

We are seeking an experienced SAP Ariba Support Specialist to test, train and support the end-users based on the company's procurement process.

This role is crucial in ensuring a smooth adoption and optimal usage of the SAP Ariba platform, helping users effectively navigate and utilize the software.

Mandatory Skill-set

• Proven experience with SAP ARIBA, including a strong understanding of procurement processes.
• Candidate has implemented and deployed at least 2 global/regional SAP ARIBA projects.
• Experience in delivering user training, providing ongoing support, and facilitating User Acceptance Testing (UAT) to ensure smooth transitions and user adoption.
• Excellent communication and interpersonal skills, with the ability to convey complex concepts clearly.
• Problem-solving skills and a proactive approach to resolving user issues, ensuring seamless system performance and end-user satisfaction.
• Ability to work effectively both independently and as part of a collaborative team, thriving in a fast-paced, dynamic environment.

Desired Skill-set

• Familiarity with other procurement tools and systems.
• Experience in change management and user adoption strategies.
• Certification in SAP Ariba or relevant procurement methodologies is a plus.

Responsibilities

• Work closely with project teams to develop and execute User Acceptance Testing (UAT) plans;
• Identify, document, and communicate any issues or necessary enhancements during the testing phases, ensuring timely resolution;
• Assist in refining processes based on user feedback to ensure the effectiveness and efficiency of the SAP Ariba system;
• Create tailored training materials and user guides for different user roles, ensuring content is relevant and accessible;
• Lead in-person or virtual training sessions for end-users, ensuring proper comprehension and practical application of the system;
• Offer ongoing support during training sessions, answering questions, addressing concerns, and clarifying doubts to ensure user confidence;
• Provide day-to-day support for users post-implementation, troubleshooting any issues that arise and ensuring system stability;
• Track user adoption and offer additional coaching or training where necessary to improve system usage and user proficiency;
• Gather and analyze user feedback to identify opportunities for continuous improvement of Ariba processes and tools;
• Collaborate closely with IT, procurement, and finance teams to ensure alignment on system usage and best practices across departments;
• Act as a liaison between users and the project team, facilitating communication to address concerns, updates, and any necessary changes promptly;

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

• Location:Various Locations
• Headquarters: Jalan Mata Ayer
• Working days and hours: 5 Days 9am - 6pm (Flexible)
• Salary: $2,800- $3,200

Job Overview:
We are seeking a highly competent and passionate Executive Assistant to support our school operations and provide support to our centre leaders and key appointment holders.

Key Responsibilities:

• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Manage the calendars of centre leaders, scheduling appointments, and coordinating meetings.
• Assist in the preparation and coordination of events and parent-teacher meetings.
• Act as a liaison between the executive team and other staff members, ensuring clear and efficient communication.
• Support the human resources department by processing employee onboarding paperwork, maintaining personnel files, and tracking employee vacation days.
• Coordinate with vendors, clients, and other members of the company to ensure that projects are completed on time and within budget.
• Manage the logistics of the school's bus fleet, ensuring proper scheduling, maintenance, and safety protocols are followed.
• Handle sensitive information in a confidential and professional manner.
• Support the implementation and upkeep of administrative systems and procedures.
• Assist in managing finances and budgeting, including preparing invoices, tracking expenses,doing basic bookkeeping, and creating financial reports.
  
  Requirement:
• Minimum of 3 years’ experience as an executive assistant or in a related role.
• At least a Diploma Level qualification in any field
• Knowledge of early childhood education industry is a plus.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Overview

We are looking for a motivated and eager-to-learn IT Support Engineer (Level 1) to join our Client. This is an entry-level position ideal for individuals with a passion for technology and problem-solving, even if they have little to no prior experience. You will provide technical support to users, troubleshoot basic IT issues, and grow your technical skills through on-the-job training.

Key Responsibilities:

- Provide first-line technical support to users via phone, email, or ticketing system.

- Assist in diagnosing and resolving hardware, software, and network issues.

- Learn to install, configure, and maintain IT equipment such as desktops, laptops, printers, and peripherals.

- Support with software installations and basic network troubleshooting.

- Escalate more complex problems to senior IT staff or specialized teams.

- Document technical issues and resolutions in the system.

- Provide remote support through remote desktop tools.

- Assist in maintaining hardware and software inventories.

Required Qualifications:

- A strong interest in IT, technology, and troubleshooting.

- Basic familiarity with computer systems, operating systems (Windows/Mac/Linux), and common software applications.

- Excellent problem-solving skills and a willingness to learn.

- Good communication skills and a customer-focused attitude.

- Ability to work both independently and within a team.

Preferred (But Not Required) Qualifications:

- Any IT-related certification (e.g., CompTIA A+, Microsoft Fundamentals) is a plus.

- Exposure to basic networking concepts or cloud platforms like Microsoft 365 or Google Workspace.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

• Position: Sales Assistant
• Working location: Kallang Place (Bendemeer)
• Working hours: 830am to 6pm
• Working day: Mon-Fri
• Salary: $3000 - $3500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibility

• Handle customer inquiries.
• Coordinate with the sales team to respond to customer requests and issues promptly.
• Prepares and deliver sales quotes, purchase orders, delivery orders.
• Follow up and track various metrics related to sales and projects.
• Support finance team with information needed for various invoicing matters.
• Assist in liaising with suppliers, follow ups, etc.
• Other ad hoc duties as assigned by management.

Requirement:

• At least 3 years working experience.
• Proficient in Office Productivity Tools such as Microsoft Office

Objective:

To provide comprehensive IT support services for client’s end-user experience, desktop support, basic network troubleshooting, and reporting, ensuring smooth and efficient operations. The IT Helpdesk Support Engineer will deliver timely, high-quality service to maintain and enhance the overall IT experience for end users.

Key Responsibilities

1. End-User Experience & Desktop Support

· Provide first-line support to client’s employees for all IT-related issues, including software, hardware, and peripheral troubleshooting.

· Set up and maintain desktops, laptops, and mobile devices, ensuring compliance with client’s IT standards.

· Assist with onboarding and offboarding processes, including user account setups, profile configurations, and deactivation of accounts.

· Troubleshoot and resolve technical issues both in-person and remotely, focusing on minimizing downtime and disruptions to business operations.

· Offer project support and solutions to enhance user experience, ensuring high customer satisfaction levels.

2. Basic Network Support

· Perform initial network troubleshooting (connectivity issues, VPN, Wi-Fi, etc.) and escalate unresolved problems to the network team.

· Collaborate with network administrators to ensure a stable and secure user environment.

3. Reporting and Documentation

· Log and manage helpdesk tickets efficiently in the ticketing system, tracking status, resolution times, and user satisfaction.

· Provide regular reports on helpdesk activities, common issues, resolution times, and trends to the User Experience Lead.

· Maintain clear and accurate documentation of procedures, resolutions, and frequently asked questions for both users and the support team.

4. Service Level Expectations

· Respond to user requests promptly, aiming for first-time resolution where possible.

· Prioritize and escalate issues according to defined service levels and criticality of business impact.

· Ensure high availability and excellent customer service to all client’s employees, fostering a positive user experience.

5. Overtime, Public Holidays, and Weekends

· If required to work overtime, weekends, or public holidays, the engineer must seek prior approval from the User Experience Lead.

Reporting Line:

The IT Helpdesk Support Engineer will report to the User Experience Lead, aligning with organizational objectives and enhancing end-user satisfaction.

Customer Focus:

The engineer will maintain a customer-centric approach in all interactions, emphasizing proactive communication, empathy, and efficient problem resolution to meet user needs and exceed expectations.

• Location: Balestier
• Working days: 5 days (Mon - Fri)
• Working time: 830am-6pm (Mon-Thurs) ; 830am - 530pm (Fri)
• Salary: $3300 - $3600

Overview:

This role is appointed by the Specialist Accreditation Board to oversee the accreditation of training departments and institutions in Singapore. This role is responsible for establishing and upholding the professional standards and quality of specialist training in Singapore including the evaluation of trainees' training and exit examinations.

Job Responsible:

• To provide secretarial support to the Specialist Training Committees/Residency Advisory Committee in monitoring and maintaining the training standards and deliverables

Requirement:

• Basic Degree in any discipline from a recognized University.
• Experience in providing administrative support and financial experience would be an advantage (but not essential).
• Good office skills in MS Office with experience in MS Word, Excel, PowerPoint applications.
• Must be able to perform in an environment dictated by deadlines.
• Immediate availability is preferred
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events. (Time off given)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Government sector
• 3-month contract, subject to renewal
• Island-wide (assigned based on nearest location)
• No interview required

Duration: Jan 2025 to Mar 2025, subject to renewal

Salary: $2,390/month

Location: Island-wide

Working Days and Hours: 4 weekdays + 1 weekend, 9am - 6pm/1pm - 10pm (roster basis)

Responsibilities:

• Assist customers in counter duties relating to application forms.
• Record data in systems accurately.
• Any other administrative tasks as needed.

Requirements:

• Singaporeans only
• Minimum GCE O Levels
• Prior customer service experience is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

CC&B Java Developer

Location: Singapore

Experience: 6-8 years

Job Description

We are seeking an experienced CC&B Java Developer to join our team. This role combines expertise in Oracle Customer Care and Billing (CC&B) with strong Java development skills, enabling the candidate to deliver robust solutions for billing, customer care, and other critical functionalities. The ideal candidate should have hands-on experience with CC&B implementation, Java algorithms, and batch development, along with solid knowledge of Oracle’s Utility Application Framework (OUAF).

Key Responsibilities

• CC&B Implementation:
  • Lead or contribute to end-to-end CC&B implementations, leveraging strong knowledge of the CC&B Java framework.
  • Write Java algorithms, develop Java batches, and implement Java change handlers as required for the CC&B platform.
• Framework and Configuration:
  • Utilize proficiency in Oracle CC&B and OUAF framework to design, develop, and support CC&B applications.
  • Configure and customize CC&B using tools like Business Object (BO), Maintenance Object (MO), UI Map, Business Script, Service Script, BPA Script, Zones, and Portals.
• Technical Design and Development:
  • Create external designs and technical documentation for CC&B enhancements and customizations.
  • Conduct technical workshops with business stakeholders to gather requirements and translate them into technical solutions.
• Additional Domain Knowledge:
  • Apply knowledge of finance processes, including reconciliation and journal posting, where relevant to the CC&B environment.
  • Adapt the CC&B product for applications beyond traditional utility domains as needed.
• Collaboration and Communication:
  • Work closely with cross-functional teams and contribute to a collaborative, team-oriented environment.
  • Communicate technical concepts effectively in both written and oral formats with business and technical stakeholders.

Qualifications

• Experience: 6-8 years in Java development, with at least one end-to-end CC&B implementation.
• Technical Skills:
  • Strong proficiency in Java and CC&B Java framework.
  • Hands-on experience with Oracle CC&B and Oracle Utilities Application Framework (OUAF).
  • Proficiency in CC&B configuration tools (BO, MO, UI Map, Business Script, Service Script, BPA Script, Zones, Portals).
• Design and Workshop Facilitation: Ability to create technical and external design documents and conduct technical workshops.
• Domain Knowledge: Familiarity with finance processes (reconciliation, journal posting) and experience adapting CC&B for different domains is a plus.
• Communication Skills: Excellent written and oral communication skills, with the ability to convey complex technical concepts to stakeholders.

Preferred Skills

• Strong problem-solving abilities and teamwork skills.
• Adaptability to work in multi-domain settings and flexibility in applying CC&B to non-utility sectors.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews

The opportunity

We are looking to hire motivated and driven cybersecurity individuals to join our team of cybersecurity professionals as an Operational Technology (“OT”) & Critical Information Infrastructure (“CII”) cybersecurity specialist. As an OT & CII cybersecurity professional in EY Singapore, you will have the chance to work in engagement teams serving our clients in providing independent assessments and other consultancy services within the land transport, maritime, aviation, energy & utilities, media, telecommunications, and security & emergency sectors. Our work includes performing vulnerability assessments, threat risk assessments, cybersecurity gap and maturity assessments against international standards, penetration testing, cyber-strategy consulting, cyber-incident simulation exercises, cybersecurity policy reviews and cybersecurity audits against the Cybersecurity Codes of Practice and sectoral cybersecurity policies. And as a member of the whole global EY network, you will be part of an international connected team of specialists helping our clients with their most complex cybersecurity needs and contributing toward their business resilience.

Your key responsibilities

As a Senior Consultant, your responsibilities include:

• Participate pursuit of opportunities.
• Participate and manage cybersecurity engagements for clients.
• Develop and maintain relationships with clients to become a trusted advisor.
• Develop and maintain relationships with colleagues to become a respected teammate.
• Develop and implement cybersecurity measures and defenses.
• Support recruitment, resource planning efforts.
• Mentor junior team members

Skills and attributes for success

• Ability to inspire, motivate and lead teams to deliver exceptional outcomes of high quality and insightful results in complex environments.
• Ability to solve difficult problems with a pragmatic and practical approach.
• Constantly seeking improvements in the way are done to achieve better efficiency and effectiveness.
• Ability to manage clients and their expectations.
• Strong believer in diversity, equity, and inclusiveness.

To qualify for the role, you must have:

• A relevant degree in Cybersecurity, Computer Science, Engineering, or Information Technology.
• At least 3 years of relevant experience in OT and/or CII cybersecurity
• Candidates must be familiar with performing vulnerability assessments, threat risk assessments, cybersecurity gap and maturity assessments against international standards, penetration testing, cyber-strategy consulting, cyber-incident simulation exercises, cybersecurity policy reviews and cybersecurity audits.
• Candidates familiar with CSA CCOP, IMDA TCS & BCS, PUB WSCP will have an advantage.
• Candidates with industry-recognised cybersecurity certifications such as OSCP, CRT, CISA, CISSP, CRISC, GICSP are preferred.
• Effective written and oral communication skills effectively collaborate with team members and present complex information to non-technical stakeholders.
• Creative, independent with good problem-solving skills
• Due to the sensitive nature of this role that supports the Singapore Critical Information Infrastructure, it is mandatory that the candidate is eligible to be granted security clearance.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, we welcome you to be a part of our team.

Administrative Duties:

• Handling administrative request and queries
• Prepare files for archiving and manage return and retrieval of files following firm guidelines
• Provide timely and accurate support to Director, with administrative support needs
• Perform other related duties as required

HR Support:

• Assist in the recruitment process by job posting, scheduling interviews, coordinating candidate assessments, and preparing interview materials
• Maintain employee records, including personnel files, attendance records, and performance evaluations
• Support onboarding and offboarding processes for new hires and leaving employees, including conducting orientation sessions and exit interviews.
• Assist with the implementation of HR policies and procedures
• Assist with facilitating mid and year end reviews
• Assist to coordinate employee training and development initiatives, including scheduling training sessions and tracking employee participation
• Act as a point of contact for employee inquiries regarding HR policies, benefits, and other related matters
• Compile data, information, reports and submit survey requests from Ministry of Manpower (usually on a quarterly basis).
• Prepare draft government claims on childcare leave, maternity leave and NS leave for Office Manager's review and submission
• Assist in the planning and execution of employee engagement activities, such as team-building events, recognition programs, and employee surveys
• Sending reminders and tracking
• Assist with the internship and practice training programme
• Participating in Career fairs and events
• Collaborate with the wider alliance HR team on projects and initiatives to support the overall strategic goals of the firm
• Assist in preparing payroll

Office Management:

• Submit invoices from vendors to the Accounts team and ensure timely payments
• File and affix signatures on approval forms, distributing them to staff and organizing them in folders
• Prepare offices for visiting overseas staff and manage stationery orders

Qualifications and Skills:

• Minimum Nitec in Business Administration, Human Resources, or related field preferred
• Previous experience in an administrative or HR role is advantageous
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and a proactive approach to problem-solving

Job Description

For Price Forbes Companies situated within the Asia-Pacific, you are required to provide support to the Broking Teams as required on the following: -

1. (Re)insurance New & Renewal Business and Endorsement Processing for all lines of business (Employee Benefits, Property, A&H, and Special Risks).
2. Assist with the preparation of slips for all markets involved on accounts.
3. Preparation of all (re)insurance related technical documentation, ensuring completeness and accuracy – Evidence of Covers (EOCs), Endorsements & Addenda.
4. Support with correspondence to clients and markets as required.
5. Maintain client files, ensuring all correspondence is correctly filed for ease of review.
6. Attend client or underwriter meetings as required.
7. Perform any other ad hoc duties as reasonably required by the broking teams.

Job Requirements

• Responsible for (Re)insurance New & Renewal Business and Endorsement non-financial processing as assigned.
• Review and verify placement documents and ensure accuracy against all correspondence.
• Ensure the insurers and reinsurers are in the approved security listings.
• Collate all documentation necessary to onboard new clients and markets.
• Ensure completeness of checklists.
• Ensure timely and accurate issuance of the (re)insurance related documentation, meeting service standards and document turnaround time.
• Brokers liaison.
• Update of pipeline and renewal tracking spreadsheets.
• Ensure accuracy of clients’ & market information
• Support annual audit and E&O review as a team.
• To handle filing and documentation, including annual files archive. Ensuring documents are saved and files are passed on to the others in accordance with Company Rules and Procedures.
• Perform any other duties as assigned.

Representing Price Forbes:

• Champion the PF name and core values.
• Represent PF with clients, agents, suppliers and other organisations.

Compliance:

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Knowledge Required:

• Detailed understanding and knowledge of Insurance & Reinsurance and relevant legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Requirements / Skills Required

• Diploma holder or equivalent with at least 3 years of relevant experience.
• Collaborative team working approach.
• Ability to prioritise and organise own workload.
• Ability to work under pressure.
• Ability to work with employees at all organisational levels.
• Accurate and attention to detail.
• Good written and verbal skills.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Adobe.
• Only Singaporeans & SPRs need apply.