This position is an additional headcount within the team to enhance client support and service delivery. A background in finance or banking is not required—we are looking for someone who is willing to learn and take on an administrative role. Strong organizational skills and effective communication in English and Japanese are essential, as the successful candidate will use both languages almost every day.

Responsibilities:

• Administrative Support:
  Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and completing ad-hoc tasks as assigned.
• Documentation Management:
  Prepare, review, and process account-opening documents, funds/securities transfer instructions, and compliance-related paperwork.
• Coordination:
  Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting:
  Generate and distribute reports/statements on client portfolios and investment performance.
• Client Support:
  Address administrative requests from clients, ensuring their needs are met while maintaining a professional relationship. This includes providing beverages to clients and guests during meetings held at the office.

Qualifications:

• Fluency in Japanese (spoken and written) is compulsory for this role.
• Japanese-Language Proficiency Test (JLPT) N1 or at least N2 certification is required.
• Strong organizational skills with attention to detail.
• Basic understanding of finance or business is a plus, but not mandatory.
• Prior experience in financial services is helpful but not required—we welcome those willing to learn.
• Knowledge of compliance or KYC processes is advantageous.
• Strong communication and interpersonal skills in both English and Japanese, as both languages will be used daily.
• Proficiency in Microsoft Office Suite; word and excel.

Skills:

• Ability to multitask and manage time effectively.
• Positive attitude with a client-first approach.
• Motivated to learn and improve continuously.

Salary:

Negotiable based on experience.

Job Summary

To provide SAP Basis support for a local Chinese restaurant. He/She will be

• responsible for the day-to-day operations of the SAP systems.
• system configuration, administration, monitoring, and troubleshooting of the environment.
• He/She will need to provide technical support and leadership for SAP systems, which can include implementing patches, overseeing upgrades, establishing processes for monitoring performance, system configuration, design, and application support.

Job Description

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Jumbo Group wide.
• Responsible for managing and conducting SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.
• Any other ad-hoc duties as assigned by the Manager from time to time.

Job Requirements

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• 1 to 2 years of relevant SAP Basis experience
• Basic knowledge on SAP HANA and Netweaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Linux, SAP S4/Hana environment

The candidate must have experience on implementation of treasury related functions and SAP interfaces.

The SAP integration implementation experience is mandatory.

Job Description:

The support consultant is responsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Key Responsibilities:

1. Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.

2. Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.

3. Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.

4. Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.

5. Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.

6. Work with bank solution to implement SAP Treasury related functions or payment interfaces.

7. Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.

8. Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.

9. Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.

10. Develop and generate financial reports and analyses to support decision-making processes.

11. Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.

12. Participate in project planning, documentation, and knowledge transfer activities.

13. Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

Required Qualifications:

• Bachelor's degree in Accounting or Business IT.

• Minimum 3-5 years of experience as an SAP FICO Consultant.

• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.

• Have global SAP implementation experience on FICO and Treasury.

• Support experience on Kyriba Treasury functions will be added advantage.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• Experience in project management and implementation methodologies.

• Certification in SAP FICO or relevant SAP modules is preferred.

Please proceed with Job Posting with the above Job Description.

Please let us know for any support or assistance.

As a Salesforce SupportConsultant in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Salesforce (CRM), in full development of the growth of connected digital business.

Role Description

• Participate in Salesforce projects, roll-outs including localizations and support.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L2 support team by following existing procedure, process and SOP documents.
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Level 2 expertise: analyze and document the anomalies, qualify and diagnose the problem. Support to deep dive/test on Level 3 (software editor) related issues with Level 2.0 experts.
• Communicate with customer, L2 support team on solutioning of tickets.

Profile

• Minimum Diploma or Bachelors in Information Technology , Business and Engineering
• Minimum 1-3 years of experience, in customer and Technical Support
• Minimum 1-2 years of experience in Salesforce Administration and Salesforce Support
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Experienced in Retail Industry, CRM and Software Implementations is a plus.
• Good command over English.
• Mandarin is a good additional value.
• Certification : System Administratorand Service Cloud

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Title: Patching & Change Request Coordinator (L1/L2 Support)

Location: Onsite – Singapore
Shift Timings: Rotating shifts (9am-6pm, 1pm-10pm, 9pm-6am) including occasional overnight shifts for UAT and weekend work as required.

Job Summary:
This hands-on role involves managing and executing patching processes, raising Change Requests (CR), performing User Acceptance Testing (UAT) patching, and supporting production patching according to Standard Operating Procedures (SOPs). The Patching & Change Request Coordinator will play a key role in maintaining system readiness by adhering to established processes in a collaborative patching room environment. This role is ideal for individuals with prior L1/L2 support or service desk experience and is open to professionals re-entering the workforce.

Key Responsibilities:

1. Patching and Change Request (CR) Management:Conduct system patching activities in line with SOPs by following step-by-step instructions, including taking snapshots, executing system rebatch, and supporting application testing.
   Raise and manage CRs, ensuring proper documentation, submission, and follow-ups as required.
   Execute UAT patching and production patching with precision and in coordination with the bank’s technical team.
   
2. Standard Operating Procedure (SOP) Compliance:Follow SOPs closely to ensure patching is completed smoothly by pressing necessary prompts, capturing snapshots, and completing rebatch and other required tasks.
   Conduct user follow-ups to verify system integrity post-patching.
   
3. Shift-Based Monitoring and Support:Work in rotating shifts, including occasional night shifts, to ensure 24/7 patching coverage.
   Participate in weekend shifts as needed during UAT testing, ensuring seamless operations and handovers.
   
4. Reporting and Coordination (for Lead Role):Download and review patching reports, allocate CRs to engineers with designated quotas (e.g., 20/30/10 each).
   Conduct follow-ups every hour and manage UAT checkpoints by 6pm to ensure timely progress.
   
5. Liaison with Technical Team:Coordinate with the bank’s technical team to address any technical issues that may arise during patching.
   Support team members with queries related to the patching process or CR management.
   

Qualifications:

• 1-2 years of experience in L1/L2 support, desktop support, or service desk roles.
• Familiarity with patching processes, CR handling, or similar operational tasks in an IT environment is a plus.
• Strong attention to detail and ability to follow SOPs without deviation.
• Effective communication and coordination skills for follow-ups and user support.

Additional Details:

• Open to candidates re-entering the workforce, especially those with a prior background in desktop support, service desk, or related roles.
• Ability to work shifts, including occasional night shifts, as well as some weekend UAT support.

Key Skills:

• System patching and CR management
• SOP adherence and documentation
• Basic troubleshooting and desktop support
• Clear communication and follow-up skills

The Opportunity:

Adecco is partnering with a Korean MNC specializing in metal trading, and we are seeking a Sales Support Executive to join their business permanently! Reporting to the Manager, the successful incumbent will play a key role in supporting the company's commodity trading division, focusing specifically on 1 metal commodity to ensure seamless coordination between internal and external stakeholders to manage all shipping documentation and logistics for commodity transactions.

• Full-time, permanent opportunity
• Work location: Central region (near Bencoolen MRT)
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $5,500 / month + AWS + VB

The Job:

• Accurately prepare and manage sales orders, invoices, and related sales documentation to ensure timely and efficient order processing and financial tracking.
• Prepare detailed shipping documents (e.g., bills of lading, packing lists, certificates of origin) for metal commodity shipments, ensuring compliance with local and international regulations.
• Handle all banking documentation, including letters of credit (LCs), bills of exchange, and other required financial documents for cross-border transactions.
• Main point of contact between shipping companies, banks, customers, and vendors to confirm accuracy and resolve any discrepancies or issues related to shipping and banking documents.
• Monitor the shipment process to ensure timely delivery, track document submission deadlines, and update internal systems with shipment status and relevant information.
• Ensure all documentation meets trade, customs, and banking regulations, as well as the company's internal compliance standards for commodity trading.
• Communicate effectively with customers on shipping schedules, document requirements, and order status, offering support to ensure smooth and positive interactions.
• Work closely with Sales, Finance, and Logistics teams to ensure alignment on shipment schedules, payment terms, and document accuracy.

The Talent:

• At least 4-5 years of relevant experience in a similar role, prior experience in handling letter of credit documentation for metal commodities is highly advantageous.
• Ability to communicate in Chinese language to liaise with native Chinese-speaking counterparts based in China.
• Meticulous, team player with excellent interpersonal and communication skills.
• Knowledge of SAP ERP system is a plus.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Information:

1. Monday – Friday : 8.15am-5.30pm

Responsibilities:

• Prepare Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales documents
• Follow-up on product label, ensure label design are approved by customer before proceed with the printing
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders
• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts
• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & email

Requirements:

• ITE / Diploma in Marketing/Business fields
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point
• At least 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Position: Desktop Support Engineer (Band 1)
Working Location: Tuas / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client, a rapidly- growing Commodities Trading House has been a driving force in this market- actively expanding in Asia and Australia through mergers and acquisitions, whilst also growing their teams with capable talents. They are keen to develop their talents within the company and encourage internal transfers to different teams and projects.

Now, they are looking for an Application Support Analyst to join their 'Central Team'.

Quick Overview

With extensive experience under the belt, especially with PowerShell, PowerBI, and SQL database, you will be taking up an collaborative and self-motivated role within the team.

You will be responsible for handling applications and incidents in the 'Central' team, being the front liner to handle L1 - L3 incidents for front office & post trade applications .

Your Duties:

• Provide support for all Trading & Back Office Platforms to both internal client base
• Support of Business users offering L1 - L3
• Liaising with external vendors to manage vendor system upgrades and implementation
• Knowledge of scripting language (PowerShell, Python...)
• Provide incident management per ITIL standards.

Your ESSENTIAL Key skills and Technologies:

• Minimum 8 years of experience within application support
• 'MUST HAVE' Advance Technical skills: PowerShell, SQL,
• Windows, Linux/Unix OS
• Incident management, change management
• Able to prioritize tasks and balance with project work.

Please Note: We can only consider Singapore citizen and PR candidates at this moment of time

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Applications Support Sr Analyst- Hybrid (Internal Job Title: Applications Support Sr Analyst - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

In this role, you’re expected to:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Additional Job Description:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.

• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains, and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Follow up on SLA , SLO and SLI in resolving the issue
• Evaluate continuous monitoring and alerts setup in all application release.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues and work with stakeholder to mitigate the risk.
• Periodically work on Capacity review with SME to ensure on system stability with frequent changes deployed.
• Partners with appropriate development and prioritize bug fixes and support tooling requirements.
• Plan and work with Dev team on application Pre release and Post release support
• Work with SME and Dev team to resolved the Identifies risks, vulnerabilities and security issues within the SLA.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Require 24/7 support and working in the shift basis and also require weekend support to support production release.

Required Skill sets:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience in programming languages (.Net , SQL Servers and Reporting tools like Tableau, MSTR) and willingness/ability to learn new stack
• Experience in Agile delivery Experiences in change manage tools (Jenkins, Bit Bucket , RLM, , JIRA) Experiences in Service Now – Incident management, Reporting, Problem Management, Configuration management
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Description:

• Qualify for and perform routine validated test methodologies on finished products, special projects or specified testing as directed in accordance to Standard Operating Procedures (SOPs)
• Process and post all technical data to work request management and submission system
• Conduct all assigned work in compliance with our organization’s safety and quality requirements
• Get direction from Team Leader on work assignments
• Replenish and track laboratory samples, consumables and reagent inventory
• Maintain equipment records
• Perform daily laboratory housekeeping and routine basic equipment maintenance
• Communicate immediately any product testing deviation, instrumentation failures/issues, or any other laboratory anomalies directly to Team Leader.

Requirements:

• Min. Diploma in any Science course
• Able to start work immediate
• Some lab internship / work experience is preferred

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Summary

We are looking for a Project Tech Lead to manage applications-related projects activities, ensuring successful delivery and support in a banking industry.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related fields;
• At least 7- 8 years of working experience in implementing applications-related projects in the banking industry;
• Have good understanding of API and cloud applications on AWS;
• Good banking knowledge especially in mobile app development, payment process, Balance Transfer and all related applications in the retail banks;
• Strong analytical and problem solving skills;
• Detail-orientated with strong stakeholder and customer focus;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proactive and able to work under pressure and positive attitude;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• AWS Cloud certification;
• PMP Certified.

Responsibilities

• Collaborate closely with the Project Manager, Project Coordinator, and team lead on delivery of projects;
• Engage in discussions with stakeholders regarding enhancements to business applications to understand requirements and contribute to the development of effective solutions;
• Involve in technology-related solutions and delivery of projects for banking applications;
• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT) prior to production deployment;
• Work effectively with external vendors and internal IT partners to complete necessary assignments;
• Ensure compliance with external and internal regulatory requirements, internal control standards, and group compliance policies;
• Oversee the identification, monitoring, reporting, and escalation of project risks and issues;
• Assist in creating comprehensive application documentation to enhance the bank's knowledge assets.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Role: Full Stack Engineer

Position Type: Contract

Key Responsibilities:

Experience with version control systems such as Git

Experience in front end technologies such as the following (but not limited to):

• ReactJS
• Typescript related
• Mobile app development (such as Swift and Android)
• Other relevant stack

Experience in backend technologies such as the following (but not limited to):

• RoR (Ruby on Rails)
• Node.js
• Java/Kotlin
• Python
• Other relevant stack

Experience in low code application platforms such as the following (but not limited to):

• OutSystems
• Mendix
• Pega
• Appian
• MS Power Apps.

Experience in one or more of the following processes and infrastructure knowledge:

• Agile processes/practices (e.g. Scrum, Extreme Programming)
• Continuous integration/continuous deployment
• Cloud/PaaS platforms, such as AWS/GCP/Heroku
• Serverless Framework
• Docker/container technology

Experience with Continuous Integration such as the following (but not limited to):

• Bamboo
• TeamCity

• Experience with low code development and wireframing tools such as Figma.

• Experience developing in Mac/Linux environment

• Experience working in agile teams – TDD, Pair programming, Scrum, XP

• Familiar with both Windows and UNIX/Linux servers

• Familiar with Design Patterns

• Familiar with Unit Testing

• Good presentation and listening skills

• Exposure to mobile application development will be an added advantage

• Working experience in Agile and UX development environment will be an added advantage

• Familiar or have experiences in cloud technology such as AWS, Azure, etc. Certification on cloud technology will have higher weightage

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

The Role

• Ensure research efforts are aligned between the Artificial Intelligence (AI) CoE and business objectives.
• Coordinate and manage research projects, events, and meetings effectively.
• Develop partnerships and create mutually beneficial programs with external research collaborators.
• Strengthen the operational framework of the AI CoE to enhance research efficiency.
• Suggest and implement initiatives for publicity and advocacy to raise the visibility of the AI CoE.

Requirements

• A Master's degree or higher in computer science, statistics, engineering, applied mathematics, data science, or a related field; a PhD is preferred.
• Solid understanding of research project workflows, supported by previous experience in a research institution or industry.
• Exceptional project management capabilities, ensuring successful planning and execution of initiatives.

Responsibilities

· Define and execute the production strategy and project plans for each project, directly or collaborating with various teams;

· Define, obtain, and manage structured feedback and approvals to ensure that deliverables are being reviewed against established project objectives by all necessary stakeholders, including clients, project teams, and other creative teams;

· Provide collaborative creative and artistic direction on projects to ensure that the client’s unique business objectives are met;

Skills/Requirement

· 5 - 10+ years of experience working as a meetings and event producer or related

· Experience working with agile methodology and routines

· Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate requests with stakeholders, managing conflicting requests and priorities

· Demonstrated effectiveness in working cross-functionally to deliver products/services

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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An established organisation in the healthcare industry, is looking for a passionate and suitable candidate to join their growing team!

· Mondays to Fridays

· Staggered work hours: 8am to 5.30pm OR 8.30am to 6pm

· Walkable distance from Novena MRT Station

· Salary: S$10/hr

Job Responsibilities:

· Provide assistance in clinic operation and front desk duties

· Provide admin support in data entry and reports preparation

· Maintain a proper filing system for documents

· Perform ad-hoc duties as required

Job Requirements:

· Preferable to have prior experience in customer service related roles

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi (Ms)

Division Manager

CEI Registration No.: R1104463

Celecti Pte Ltd.

EA License: 16C8045

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Work Location: Yishun

Working Hours: · Mondays to Fridays: 7:30am to 1:30pm, inclusive of 30mins lunch break

Contract Period: 01 Jan 2025 to 30 Dec 2025

Job Description

· To support teachers in admin work – eg. Temperature taking of students, stock checks of teaching resources, collection of food waste for recycling programme etc.

· To prepare resources and assist in conduct of Science and Mathematics practical sessions

· Other administrative duties assigned by the school General Office.

Job Requirement

· Good at Microsoft applications – Word, Excel

· Basic knowledge of Primary Science and Mathematics

· At least GCE ‘O’ Levels – Minimum 3 ‘O’ Level Passes

· Must have at least 3 years of experience of similar work in a primary school environment

EA: 22C1322

EAP: R24124011

Jobs Responsibilities

• Sales & Administration documentations.
• Prepare shipping and banking documents
• Liaise with shipping companies, banks, customers and vendors on all shipping and banking documentations

Job Requirements

• Min. 3-5 years of experience in International commodity trading environment
• Experience in SAP ERP system preferred

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

You will provide operational and administrative support to (i) Chief Operating Officer(‘COO’), (ii) Assistant Director, Clinical Support Operations, (iii) Head, Ambulatory Services and (iv) Deputy Head, NSOC, including managing improvement processes and projects, delivering high standards of efficiency, service and quality patient care in alignment with the strategic objectives of NNI.

You will undertake service improvement, innovative and transformational projects that are aligned with NNI’s strategies, ensuring that projects meet the set objectives and timelines are met.

Requirements

• Recognized degree with at least 3-4 years' working experience, preferably in the healthcare industry.
• Possess strong analytical skills, excellent project management and good interpersonal skills.
• Motivated, ability to exercise initiative and work independently.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Production Support Analyst - Tracking Incident, Problem Ticket and ServiceNow

• Working experience / knowledge in Tracking Incident, Problem Ticket and ServiceNow
• Proficient in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Technical documentation writing experience
• IT Incident and problem management and reporting.
• Experience in manging budget, Supplier contract, memo and invoices
• Some knowledge in HR related matters such as using of workday, getting the required information of new hires prior to onboarding and offboarding within SR to ensure a smooth experience.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• L1 support experience for semi technical resource

Key Responsibilities:

• Raising of eMemo, Contract and budgeting activities
• Track Incident and Problem ticket.
• Audit Management
• System documentation preparation by Semi Technical staff
• Onboarding/Off boarding
• KPO tracking, BCP,DR
• All other semi-technical tasks like system health-checks, blackout windows submission, raise CRQ for OS patching or IPL standard activities etc that can be performed within Service Recovery to support the Service Recovery team

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Responsibilities:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Requirements:

• Able to read and understand schematic and block diagrams (Training will be provided)
• Min. Diploma in Electrical and Electronic

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279