The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Roles and Responsibilities

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil.
• LTA, MRT & Viaduct Experience would be good.

We are seeking a highly skilled and motivated IT Service Delivery Manager to join our team at Bosch. In this role, you will be responsible for ensuring excellence in IT service delivery within the framework of the business plan. As the IT Service Delivery Manager, you will lead and guide the Bosch Digital (BD) team to deliver high-value IT operation and support services to our customers. Your role will involve engaging with customers, providing consultancy, and driving awareness and adoption of IT products and services.

• Take ownership of IT service delivery excellence within the parameters of the defined business plan.
• Lead the BD team to ensure the delivery of high-value IT operation and support services to customers.
• Engage in regular activities and consultancies with customers to drive awareness and adoption of IT products and services.
• Contribute to BD virtual team initiatives through active participation or support for relevant virtual team activities.
• Build and nurture strong business relationships between BD and customers regarding BD Products and Services.
• Actively participate in Customer Engagement activities to disseminate the latest BD products and services, plan and conduct plant-wide BD communication or Info sharing sessions, and engage face-to-face with key stakeholders.
• Manage feedback and escalations from regions/locations effectively and efficiently.

Lead/Drive Capex reduction/optimization projects by working with sites and central function teams

• Setup Monthly Capex Reduction forum / Grassroot forum to track progress and seek for more savings opportunities
• Ensure all savings being documented in Ticket system
• Create and maintain Overall AT capex Saving Tableau dashboard
• Identify, advocate & share Best known Methods / practices across the network
• Help establish, define & communicate targets for sites & network teams
• Drive transition from MICAP to CALM and establish/improve the business processes towards capital reduction efforts
• Update status documentation (Weekly report, Newsletter)
• Compute Capex spend profile
• Collaborate with multifunctional site & central teams of Procurement, engineering, manufacturing, Planning, Finance, Facilities, Automation, Logistics & others, to identify & track capital reduction efforts
• Document, Track & communicate Improvement Initiatives on a regular cadence
• Report out Capital Savings performance to plan on a weekly basis, through dashboard (such as Tableau) and Playbook Updates
• Chair monthly forum with all stakeholders (including Leadership) to communicate on the program status
• Escalate, in a timely and an appropriate manner, any issues or roadblocks to supervisor and other leaders
• Provide clear direction to sites on timelines and details to capture applicable savings projects
• Provide recommendations through clear, logical & data-driven information to be used in any decision-making process
• Keep abreast with continually changing business plans and roadmaps that affect site equipment requirements

Education & Experience

• Bachelor’s Degree in Engineering, or an equivalent science degree.
• Minimum of 3 years of experience in Semiconductor Engineering, Planning or equivalent operations.
• Required Skills / Qualifications
• Maintain Knowledge of Semiconductor Back End Process Areas & keep abreast of Equipment (Tool of Record) being used
• Understand (or be willing to learn) planning systems such as MICAP, CALM, CSM, ADCS etc., and documentation systems (Tickets, SAP Fiori) relevant to capital spending & reduction
• Lead without authority and help resolve conflicts between different groups as needed. Negotiate and defuse stressful situations to achieve optimal outcomes for Micron.
• Demonstrate strong problem-solving & data validation skills to align network issues and standardize calculation methodologies across the network
• Demonstrate additional soft skills such as dealing with ambiguity, ability to work both independently & in a team environment, responsiveness & exceptional customer focus.
• Strong written and verbal communication skills.
• The willingness to work flexible hours and travel as required

Description

•Expertise for the electronics & driver circuitry and ability to design and qualify according to system specifications.

•Good knowledge of EDA tools. Able to use them to design PCBA assembly, e.g. Altium schematics/PCB design.

•Independent and self-driven to pick up new knowledge and work in new environment.

•Able to work in an environment with cross functional collaboration and travels with short notice.

•Effective verbal & written communication skills, a positive attitude, an open mindset and a team-oriented individual.

Responsibilities

•To design or optimize electrical subsystems in semiconductor capital equipment, including hardware/firmware related to analog/digital/power driver circuits, high-speed/high-precision motion control systems, and ultrasonic energy control system etc.

•To support Product Life Cycle (PLC) from various aspects, including equipment manufacturing, global customers’ satisfaction, electronics components End-of-Life (EOL)/shortage management and quality control.

•To issue Engineering Change Orders (ECOs) for design implementation and equipment mass production.

Qualifications

•Bachelor's or master's degree in electrical or Electronics Engineering.

•Minimum 1 year of relevant working experience on electrical & electronics system.

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

Responsibilities

As a Site QE PQA Engineer in MSB, you will be responsible for inline process control, outgoing product control and deviation management to drive focus and continual improvement of site quality performance. You will support technical risk assessment of process change as well as play a key role in the Change team in determining the site process conversion strategy.

• Work with Assembly/Test/Module/SSD Process/Equipment/Manufacturing teams to drive inline and outgoing control to meet customers’ quality requirement
• Manage quality deviation and drive for closure of corrective/preventive actions to drive for deviation reduction and continual improvement
• Perform Data Mining to identify quality improvement opportunities and lead site quality improvement projects
• Support site focus on improving performance variation that impact quality performance
• Work with Global Quality, Product Engineering & Central Teams to understand key customer quality issues and drive these issues to resolution within the site
• Develop strong relationships with Global Quality, Product Engineering & Central Teams to improve business process performance.

Requirements

• Bachelor's or Masters in Engineering

The Aviation Innovation Research (AIR) Lab

The joint CAAS-Thales innovation lab known as ‘AIR Lab’ started to operate on 1st November 2019 with the objective to develop Proof of Concepts (POCs) or Minimum Viable Products (MVPs) of advanced and open technologies for future Air Traffic Management (ATM). Currently, the joint lab employs a team of 40 Thales engineers and 12 CAAS engineers and air traffic controllers operating in a vibrant ecosystem involving a number of Singaporean SMEs and start-ups, as well as key research institutes.

Thales engineers include 10 domain experts – with more than 10 years of experience – coming from Thales ATM centers of competence in France and Australia. These experts are coaching both the local Thales and CAAS engineers. 

The POCs and MVPs are co-developed with the CAAS engineers who have access to the same development tools and environment used by the Thales Engineers (provided by the Singapore branch of Thales Digital Factory). The POCs and MVPs are defined in collaboration with CAAS air traffic controllers through iterative workshops.

AIR Lab research outcomes will feed the next generation of products, including clearly disruptive outcomes addressing Safety and Security for Open architecture, data driven ATM Twin, Green Aviation, Trajectory Based Operations. 

As the AIR Lab was recently extended for another 3 years, 4 work streams are now embarked:  Regional Experimental Platform, FF-ICE/TBO, Green Aviation, Future-proof Interoperable Platform-Agnostic, Safe and Secure Platforms. These work streams are supported by the AIR Lab DataLake platform which provides data transformation and serving services in the cloud.

AIR Lab 2.0 continues to benefit from research conducted in Europe through new architecture research which, among other objectives, aims at meeting much stricter safety standards for ground ATM systems in development by the European Aviation Safety Authority (EASA). This breakthrough architecture study is co-funded by the French government (CASSIOPEA).

Regional Experimental Platform (REP) has been initiated in AIR Lab 1.0 and has the view to addressing regional needs in coordination with the SESAR 3 activities conducted in AMS France.

Who We Are Looking For

As a Data Engineer in AIR Lab, you should be someone who enjoys designing, discussing topics around processing patterns like data quality control, streaming SQL, data sources/sinks and data synchronization; streaming-backfill, stream-to-stream joins etc. You should be someone who cares about the quality of the technical implementation and delivery as much as you care about the quality of delivery. You should be someone who enjoys working in a team of diverse people with multiple ethnic and cultural backgrounds. You should be someone who enjoys diving into the technical details of figuring out a problem and be able to communicate the solution back to the team so that the members can learn from it. You should be someone who loves learning new technologies and find innovative ways to apply newfound knowledge and be courageous to encourage fellow team members to be like YOU and enjoy participating in all aspects of engineering activities in the AIR Lab.

Responsibilities:

• Improve and maintain the DataLake cybersecurity posture with regards to data governance and cybersecurity standards by working with other stakeholders (e.g., Data Architect, Data Assessment Office, Cybersecurity Office).
• Improve and maintain the DataLake service levels for reliable data flow, health of infrastructure (i.e., compute and storage).
• Improve and maintain the total-cost of ownership of the DataLake; this activity includes raising efficiencies around FinOps, CloudOps.
• Improve and maintain the architecture transforming data between the DataLake and a distributed search and analytics engine (e.g., ElasticSearch)
• Lead the technical evolution of the DataLake by conducting the following activities (non-exhaustively) exploring new methods, techniques, algorithms (e.g., data meshes, AI/MLOps infrastructure).
• Improve and maintain the data model, data catalogue (e.g., event data, batched data, persisted, ephemeral).
• Work with the Data Architect to effect best practices to the engineering organization.
• To implement features by defining test, develop feature and associated automated tests. If appropriate, implement security tests and load tests.
• Write and review the necessary technical and functional documentation in documentation repositories (e.g., backstage.io, JIRA, READMEs).
• Work in an agile, cross-functional multinational team, actively engaging to support the success of the team.

Requirements:

Education

• Bachelors in Computer Science or Information Technology
• Master’s degree in Computer Science or Data Science, if applicable

Essential Skills/Experience

• Proficiency in designing, implementing ETL data pipelines (with structured or unstructured data) using the frameworks like Apache Dataflow / Apache Beam, Apache Flink; proficient in deploying ETL pipelines into Kubernetes cluster in Azure cloud either as virtual machines or containerized workloads.
• Proficiency in designing, implementing data lifecycle management using scalable object-storage systems like MinIO (e.g., tiering, object expiration, multi-nodal approach)
• Proficiency in programming languages in Java, Kotlin with a focus around design and development for scalable applications with microservices and monolith approaches.
• Proficiency in developing performant abstract data structures (e.g., deterministic data lookups versus heuristic data lookups); able to conduct independent research of methods, techniques and algorithms.
• Demonstrated application of working with Continuous Integration and/or Continuous Delivery models; you are expected to be familiar with using Linux (e.g., shell commands)
• Proficiency in distributed source code management tools like GitLab, Github and practice GitOps
• With respects to ETL pipelines, you are expected to demonstrate proficiency in the following.
  • pipeline configuration using Gitlab
  • environment management using Gitlab; it’s a bonus if you have demonstrated experience in deployment management (e.g., canary, blue/green rollouts) using Gitlab
• Familiar with cloud deployment strategies to public clouds (e.g., Azure Cloud, AWS, GCP) and Kubernetes using virtualized and containerized workloads (e.g., Kaniko, Docker, Virtual Machine)
• Good communication skills in English

Desirable Skills/Experience

• Working knowledge of designing application with a “shift-left” cybersecurity approach.
• Working knowledge of other languages (e.g., Python3, Scala2 or Scala3, Go, TypeScript, C, C++17, Java17)
• Implement event-driven processing pipelines using frameworks like Apache Kafka, Apache Samza
• Familiar with the cloud deployment models (e.g., public, private, community and hybrid)
• Familiar with the main cloud service models: Software as a Service, Platform as a Service and Infrastructure as a Service.
• Familiar with designing and/or implementing AI/MLOps pipelines in public cloud (e.g., Azure, AWS, GCP)

Essential / Desirable Traits

• Possess learning agility, flexibility and pro-activity
• Comfortable with agile teamwork and user engagement

Key Responsibilities:

Stakeholder Management

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences

• Experience working on a software development team, familiarity with agile software development processes

• UI/ UX skills are not compulsory but great to have

• Change management certification desirable

• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users

• Experience in semiconductor or other industrial equipment manufacturing

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Core Duties and Responsibilities

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Perform hands-on installation and maintenance tasks on network components such as routers, switches, and cables.
• Monitor network activity and configure network systems using complex computer software.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Replacing faulty network hardware components when required.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Monitoring network performance to determine if adjustments need to be made.
• Conferring with network users about solving existing system problems.
• Operating master consoles to monitor the performance of networks and computer systems.
• Coordinating computer network access and use.
• Designing, configuring, and testing networking software, computer hardware, and operating system software.

Knowledge, Skills and Attributes

• Strong understanding of network infrastructure and network hardware
• Ability to think through problems and visualize solutions
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers
• Knowledge of application and network infrastructure protocols
• Ability to create accurate network diagrams and documentation for design and planning network communication systems
• Good analytical and problem-solving skills

Additional Requirements

• Diploma in information technology or related field of study with a network engineering focus.
• Relevant certifications, CCNA (Must), ITIL
• Knowledge on MS Windows administration, FortiGate FW, Radius, Tacacs

Detail:

• Location: Jurong Island, Singapore (Transport provided at designated point)
• Employment Type: Permanent  
• Compensation: Competitive Salary with AWS and 3 Months Variable Bonus  

Responsibilities:

• Oversee maintenance and instrumentation activities in manufacturing plants to ensure safe and smooth operations.
• Coordinate and execute major field maintenance projects, prioritizing worker safety and facility integrity.
• Liaise with internal and external stakeholders to coordinate maintenance activities, ensuring timely completion and minimal disruption to plant operations.
• Conduct instrumentation application studies and modify plant facilities to align with technical specifications and business requirements.
• Conduct training sessions for staff and contractors to enhance their skills and competencies.
• Implement management systems based on ISO 9001, ISO 14001, and SS506 standards.

Requirements:

• Bachelor's degree in Electrical Engineering with a focus on Power/Energy Modules.
• Basic knowledge of programmable logic controllers (PLC) and human-machine interfaces (HMI) is advantageous
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with staff across different functions and contractors. A spirit of collaboration and teamwork is essential.

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Job Description

Our Company is an innovative, global healthcare leader that is committed to improving health and well-being around the world.  Our product offering categories include oncology products, vaccines, infectious diseases and animal health. We continue to focus our research on conditions that affect millions of people around the world while expanding our strengths in areas like vaccines and biologics.  We also devote extensive time and energy to increasing access to medicines and vaccines through far-reaching programs that donate and deliver our products to the people who need them.

Operation Support Specialist (OSS) is part of the Integrated Process Team (IPT) belonging to our Manufacturing Division, where we deliver cost effective medicines and consumer healthcare products to patients around the world every day through innovation, technical and scientific excellence. Our Pharmaceutical network includes professionals at over 40 locations engaged in providing technical support to new product development, manufacturing and supply.

Production Engineering​ (PE) Intern

As part of the Production team in Singapore, the intern will be able to learn the different manufacturing process, operational systems and activities that support pharmaceutical manufacturing. He/she will be expose to the various process, systems and activities associated with cGMP manufacturing operations within IPT.

The PE intern key responsibilities are as follows:

• Assist in the management of cGMP documentation
• Assist in conducting daily tier meetings between operators, engineers and managers
• Collect and analyze operational data to drive productivity
• Work on continuous improvement activities that help to improve the current operation processes and systems
• Actively participate in group meeting discussions and continuous improvement. Collaborate with colleagues whenever possible to achieve both operational and project goals.

Job Requirements:

• Current pursuing a Diploma in a technical field, preferably in a science or engineering.
• Demonstrated capability in application of sound engineering and scientific principles, project management skills and structured / analytical problem-solving techniques
• An excellent team player who is able to readily take on responsibilities and work independently
• Strong interest in working in an engineering and operational environment
• Excellent communication and facilitation skills
• Have a positive, proactive, can-do attitude
• Keen to learn

Who we are

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENT.

IMPACT.

INSPIRE.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Responsibilities

Enable production Metro/RDA needs

• Provide first level of support for engineering requests, recipe maintenance, tool recovery and basic troubleshooting of tool issues
• Collaborate with Manufacturing, Equipment and Process Engineering teams to set daily priorities and enable efficient communication.
• Provide support and liaise with tool owners and vendors for long term down equipment, tool installation, relocation and upgrades, Preventive Maintenance (PM) and/or Corrective Maintenance (CM) schedule on tools
• Ensure all Special Work Requests (SWRs) are processed correctly and in a timely manner
• Collaborate with Production, Equipment and Process Engineering teams to optimize tool maintenance schedules and utilization
• Partner with Process, Equipment Engineering and capacity teams to determine sampling strategy to meet Production, Process Control and Quality requirement

Monitor and ensure all Metro/RDA tool meet measurement and inspection standards.

• Set up tool qualification criteria, implement, monitoring through Statistical Process Control (SPC).
• Make decisions on how to address tools and products that are out of control for established SPC rules for both process and defect related issues
• Develop and manage projects designed to reduce cost, reduce tool measurement variability, improve availability, and find solutions to ongoing problems
• Partner with Process, Equipment Owners and vendors for equipment upgrades/enhancements to improve tool performance
• Perform periodic assessment, tool-to-tool matching & GR&R, etc. to ensure tool measurement accuracy.

Evaluation and enable next generation tool to close metrology gaps.

• Partner with the metrology/inspection tool vendors to develop new hardware, software, and technologies.
• Work with Manufacturing, Process and Equipment team on tool/product requirements.
• Task 3 - Perform tool evaluation and buy-off.

Seek and drive methodology breakthrough to improve efficiency in metro/rda function.

• Drive process improvement through new recipe creation that helps to provide accurate and faster feedback to the line, thereby improving the confidence level of the product.

Requirements

• Bachelor's/ Masters in Engineering (Mechanical / Electronics would be advantageous
• Keen to pursue a career in the semiconductor industry

• To design and independent review of design submissions of major civil engineering works. 
• Undertake structural analysis, calculations and prepare design sketches and drawings indicating arrangement and design intent for a variety of transportation structures. 
• Involved in prestressed/post-tension concrete and steel structure design 
• Conduct engineering assessments and evaluations related to existing structures and/or structural alternatives and prepare technical reports documenting the results. 
• Liaise/coordinate with other disciplines/departments in preparation of reports and design packages for multi-disciplinary projects. 
• Communicate with clients, sub consultants, approving agencies, etc. for purposes of obtaining design information, presenting design alternatives, and expediting approvals 

Responsibilities:

• To manufacture production units to meet performance objectives
• Performing proper manufacturing process ( eg: Integration , functional test, Final control ) of all production unit / customer return unit for which he/she has been trained or assigned to perform.
• Manage the WIP level and turn around time at the optimum level
• Accurate reporting of any anomalies encountered during production process. Detect and alert in case of default or results deviations (even if still within the good range)
• Registration and maintenance of product quality and configuration of data.
• Ensuring Usability of test means or equipment whenever necessary with the support of M&T dept.
• To involve in 5S and Kaizen initiatives
• To support administrative works ( Raise PR, Document Archiving Process ) and production task as per assigned by team lead/supervison

Requirements:

• Min. NITEC or Diploma in Electronics / Mechatronics Engineering
• Ability to understand and follow manufacturing/technical instructions
• Ability to read or interpret test results
• Ability to understand the concept of Lean

Other Information:

• 1 Year Contract
• Working Location: Changi
• May be required to work in shifts.

• The candidate will be responsible to support the global Voice infrastructure, including Incident, Problem, and Change Management;
• Voice Services include:
• Trading telephony (IPC Trading Telephony);
• Intercom (SpeakerBus);
• Standard telephony (Cisco IP Telephony 12.x);
• The successful candidate should be able to identify specific improvements within Network Services standards or processes and work with other ENS teams to take action on;
• Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;
• Point of escalations for offshore Level1 and Level2 for incident management;
• Communicate with business units during projects and incidents (Severity 1 and 2 bridges);
• Operational acceptance of new deployments and create technical documentation for as built environment
• Hands-on experience with Voice Technologies;
• Voice Network Skills:
• IPC Unigy Trading Telephony
• Speakerbus;
• Cisco IPT (Release 12.x);
• Avaya System and Session Manager;
• Strong knowledge and experience with VoIP technologies (H.323 & SIP)

Job Description:

The position, located in Singapore, is an exciting opportunity to be part of an Innovative & Dynamic team, within the Imaging Validation Team, part of the Imaging Division, working on different worldwide leading technology image sensors targeting various customers and markets (Consumer, Industrial, Automotive).

As a Functional Validation Engineer, you would be involved in the validation of the various products of the division. The objective of the job is to ensure the functional performances of the product is aligned with the specification. Two kinds of platforms will be used: FPGA prototyping platform in a first step, silicon platform with final product in a second step. You will be supported by a large team of technical experts in validation, Optic, Electronic, Mechanics, software.

As a Functional Validation Engineer, you:

• Will be responsible of validation environment development: Test suites definition, Laboratory test bench, test development, validation automation, documentation.
• Will be in charge of the analysis and the solution of technical challenges.
• Will support customer for the integration of the product in customer platform
• Will collaborate with different Product Development Teams: IC Design, IC Architecture & Algo, Embedded Software/Firmware
• Will collaborate with application team in order to provide best solution for the customer

Profile:

- Bachelors’ degree in Electrical Engineering or similar discipline.

- At least, 6 years of experience, in Validation, Testing or Electronic product development.

- Mandatory skills:

• Analog or Digital Electronic Knowledge
• Programming skills in Object Oriented Software Language (Python preferred)
• Data Base management tools (git, SVN)
• Strong verbal and written communication skills in English

- Softskills required:

• Engage and collaborate with cross-functional teams
• Good level of autonomy, methodology and rigor
• Ability to work in a multi-cultural environment.

- Minimum of 3 years’ experience in one of the following area:

• Electronic Component verification, validation, or industrial test
• Electronic System Development
• Microcontroller Firmware development

- Additional optional skills:

• Electronic System experience
• Thorough familiarity with lab measurement techniques and test equipment (Signal Generator, Oscilloscope, …)
• Standard electronic communication protocols knowledge: I2C, I 3C, MIPI CSI2
• Automatization tools experience (Jenkins, gerrit)
• Knowledge in CMOS image sensors and in image data processing

Key Responsibilities:

• Deliver hands-on technical support at Levels 2 and 3, actively resolving complex issues and ensuring a swift resolution to minimize downtime
• Serve as a go-to resource for the team, providing expert assistance in troubleshooting and decision-making for escalated technical challenges
• Stay informed about technological advancements and evaluate their applicability to the organization
• Engage with vendors and external technical resources to facilitate swift issues resolution and keep abreast of product updates and enhancement
• Lead incident response efforts, conducting thorough analyses of security incidents and devising preventative strategies for future occurrences
• Conduct regular security audits, assess compliance with industry standards and regulations, and implement necessary improvements maintain a secure environment
• Stay current with emerging threats and vulnerabilities, conducts vulnerability assessments, and implement effective mitigation strategies
• Collaborate with cross-functional teams to understand business needs and ensure technical solutions align with organizational goals
• Establish and maintain effective communication channels with stakeholders
• Ability to plan, execute, and delivery technical projects, ensuring they meet quality standards and deadline
• Collaborate with stakeholders to define project scope, goals, and deliverables

Qualifications & Skills:

• Bachelor’s degree in Informative Technology or Computer Engineering
• At least 5 years of hands-on experience in Technology
• Minimum have MSCE & CCNA or relevant System and Networking certifications
• Security+, CISSP, CISA, or relevant security certifications and highly preferred
• In-depth knowledge of Microsoft Windows and Linux OS for Server and Client
• In-depth knowledge of Applications like Web Server (IIS, Apache, etc) and Database (MySQL, MS SQL, Oracle DB, etc)
• In-depth knowledge of Networking, Firewalls, and Cybersecurity
• Familiar with security standards and frameworks such as NIST, ISO27001, CIS Benchmark, and OWASP
• Problem-solving and decision-making skills and ability to thrive in a fast-paced and dynamic environment
• Good documentation, especially in Risk Assessment, FAT, SAT, Checklist and Method of Statement

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.

• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.

• Support research administration such as research database management and collation of information from internal and external stakeholders.

• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.

• Coordinate and provide logistic support to college-related events and visits.

• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role

• Good planning, organizational and problem-solving skills

• Strong interpersonal skills

• Good written and oral communication skills

• Good time management skills

• Flexibility and Adaptability in a fast-paced environment

• IT savvy with good knowledge in Microsoft Office Applications

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The Technical Support Specialist is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management.

Key Responsibilities

• Manage and maintain effective communication with customers in relation to logged service requests, with internal & external cross-functional teams.
• Effectively utilize service tools for the logging, triage, and classification of cases in line with published work instructions, leading to resolution – remotely or onsite while being open to learning about new tools and technologies that can improve service delivery.
• Monitoring of cases that have been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved while being open to learning about ways to improve SLA performance and customer satisfaction.
• Meeting project milestones and timelines for tasks/activities that have been assigned.
• Work on root cause analysis of the incident and work through escalation matrix for conclusive analysis.
• Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, SME, and other functional groups to ensure a permanent resolution to these incident types with objective to find ways to mitigate or prevent recurring issues.
• Participating in weekly rotating on-call responsibilities, providing 24/7 coverage.
• Work with a team to perform preventive maintenance.
• Continuously update knowledge and skills related to the job through formal training programs, self-study, and seeking feedback from team members and stakeholders, in order to improve job performance and provide the best service to customers.

To succeed in this role, you’ll need a customer-first attitude and the following

• Relevant degree in computer science or related technology with 5+ years hands-on experience supporting customers.
• Strong analytical and problem-solving skills with the ability to quickly learn and apply new technologies and troubleshoot complex issues.
• Excellent verbal and written communication skills with the ability to communicate technical information to non-technical stakeholders.
• Experience in incident management, problem management, and change management processes.
• Knowledge of ITIL framework and its application in service management.
• Experience in managing and supporting virtualized environments such as VMware and Hyper-V.
• Experience in administering and troubleshooting Oracle database, Windows Server, and network technologies.
• Familiarity with Radiological workflow, including DICOM, HL7 etc., is an advantage but not mandatory.
• Proven ability to work independently, take initiative, and be accountable for deliverables.
• Ability to work effectively in a team-oriented, collaborative environment.
• Awareness of security protocols, best practices, and compliance regulations.
• Experience with scripting languages such as PowerShell, batch, and Python for automation and process improvement.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

By submitting your resume and related information in the manner set out in this job post, you consent for Philips and Philips’ authorized nominee to collect, process, transfer and store your personal data for purpose of the application for the above-mentioned job opportunity. Further, in the event you provide any personal information of another data subject as referee, you confirm that the relevant data subject consented to the disclosure of such personal data to Philips and Philips’ authorized nominee. For more information and details on our Privacy Policy, please visit this link.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 2 - 5 years' experience working in construction industry

Job Description

Validate the TC&IS Development, Configuration, Validation and Management Plan application. Day-to-day, you’ll work closely with teams across the business (systems), achieve the specified software quality requirements detailed in System Engineering and TCMS Software Quality Plan and informs the team members of their associated responsibilities and much more.

• Specifically take care of managing the development of all Train Control & Information Systems (TC&IS) deliverables (sub-system, electrical and software work products) for a Project from offer, specification, design ,validation to end of warranty period, but also ensuring the quality on all domain of his/her project (Schematic, Apparatus, Software…).
  
  Your Responsibilities and Challenges
  
  Managing the design planning and the achievement of the Design/Verification reviews in all step of the Design.
• Delivering all TC&IS Engineering outputs including, Train Control and Monitoring System Requirements and Architecture, Software specification or Functional Design Description, Software, Electrical Schemes and Electrical Products definition (with the support of Electrical Lead Engineer), in compliance with the Engineering Quality, Cost and Delay commitments.
• Managing interface and ensure follow up of sub-systems (electrical components, PAPIS (Public Address and Passengers Information Systems), CCTV, Multimedia, TCMS, Event recorder, Train Ground Communication, ATC(Automatic Train Control)/Safety equipment).
• Ensuring standardization and maximize the carry over with previous project.
• Supporting Industrial and Manufacturing areas during First Train Assembly.
• Supporting Commissioning and Validation area during First Train tests.
• Ensuring that the cybersecurity requirements are properly managed on each project/program and follow-up the main open actions for "at risk" or challenging projects/programs.
• Functional management of the Train Control & IS resources of his/her project.
• Formulating a design solution that fulfils the specified customer requirements by defining the architecture and performances of the TC&IS subsystems and functional studies he/she is responsible for, maximizing the re-use of service-proven design patterns.
• Monitoring, control and consolidate the TC & IS work package (Work Package Review, Risk mitigation, Quality Cost & Delay project target) and ensure the reporting activities to the Project Engineering Manager of the project (PrEM).
• Defining the applicable TCMS configuration (low voltage scheme, apparatus, and software version) with the Train System Engineer, Train Design Engineer, Project Engineering Manager and its team.
• Contributing to the return of experiences on his/her domain (Software, Schematic, Apparatus).
• Contributing for technical specificities and expertise to advice the Project Team and/or Customer.
• Supporting the other stakeholders (design, sourcing, validation etc..) in the understanding of the Cybersecurity processes and actions in particular with regards to the interfaces in between the teams.
• Being the responsible at Project level for the transverse Cybersecurity actions and for topics addressed at: Project (progress plan), Region, Métier Manager level.

Qualifications

• Rolling stock functional engineer experiences on several train functions, >5 yrs.
• Work package and Team management experiences.
• Hands-on electrical and schematic design activity.
• Hands-on experience in design & development of model based control systems using application tools like DCUTerm, Control Build, Matlab / Simulink, Matrix or similar tools.
• Knowledge of network topologies and interfaces for Serial, Ethernet, MVB and other industrial communication network.
• Communication abilities.
• Innovation

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.

• Interact with clients via phone, email or chats and provide concise written/verbal instructions.

• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & software.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks and configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports. 
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems. 
• Help companies deploy new software or hardware systems.

• Good to have DIPLOMA or NITEC with 2-3 Years for Working experience
• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & software.
• Well-versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

#itsupportengineer #ITsupport #ITTechnician

• Full-spectrum consultant roles for international healthcare clients in strategically relevant projects.
• Develop from foundational to professional levels consultancy environment within highly motivated teams.
• Opportune in transferable skillsets to take on potential key roles, build and shape our organization.
• Excellent career development and growth opportunities in a global premier consulting organization.
• Structured training program and peer mentoring system towards competence and personal growth.

• Min 4 years in Manufacturing-IT, Engineering Automation, preferably in the field of pharmaceuticals
• Min 1 year experience in end to end automation implementation project cycle eg. DCS, MES, OIS PI Historian, if any

1. MES (manufacturing execution system): WERUM PAS|X, Emerson Syncade, POMSnet, Lonza MODA etc.
2. DCS (distribution control system): Emerson DeltaV, Yokogawa Centum, Siemens PLC, OSI PI, Historian etc.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345
Triton AI Pte Ltd
License no. 21C0661

• Up to $7,000 with 2 months Variable Bonus, Permanent Position
• West Singapore
• Pharmaceutical Industry Experience is a MUST
• Experience in MES, DeltaV or OSI PI

• Up to $5500 + Fixed Allowances $300
• Permanent Role with AWS and Variable Bonus
• MNC Chemical Plant, Jurong Island with Company Transport Provided at Jurong East
• Experiences in fixed or rotating equipment and piping maintenances are essential

Responsibilities:

• Lead a team of mechanical supervisors and contractors in performing all the plant inspection and modification works to ensure work are carried out timely, safely and with good maintenance practices with no disruption to plant operations.
• Manage and lead the plant painting program to ensure the integrity of plant facility.
• Coordinate with plant operators and other maintenance groups in the execution of plant modifications works with no compromise to safety of workers and integrity of facilities.
• Conduct and arrange training for staff and contractor to enhance their skill and competency levels.
• Implement management systems based on standards stipulated under ISO 9001, ISO 14001 and SS651.
• Maintain proper documentation and filing of inspection records and reports in Data Management System.

Requirements

• Degree in Mechanical Engineering or Material Engineering.
• Minimum 2 years of relevant work experience in fixed equipment and piping work or rotating equipment related to petrochemical, oil and gas industry.
• Good analytical & problem-solving skills
• Ability to communicate with staff in different functions & contractors, strong spirit of collaboration & teamwork.

Interested candidates can forward their CVs in MS Word format to alex@triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661