Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

At Aurecon, we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust, and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position, you will join our Buildings business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of projects. We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

Winning Work & Client Relationships

• Responsible for the development and maintenance of the client plan and positive client relationships.
• Responsible for achievement of revenue and relevant utilisation targets, developing of client proposals and tenders in conjunction with Business Development. This includes bid planning, facilitation, costing, writing, technical inputs, and signoff as required.

Project Delivery

• Accountable for the overall success of all aspects of projects assigned. This includes but is not limited to contract negotiation, project management, managing timeliness, quality, risk management, project financial performance, communication, and scope management of the projects, in line with the Aurecon methodology.
• Accountable for effective closeout of projects and debrief on all projects with the client, Client Relationship Executive/Managers and Project Leaders; responsible for providing technical expertise and overseeing all technical aspects of projects.

Financial management

• Manage project profitability and financial contribution for allocated projects; ensure financial performance of the allocated projects in accordance with client proposals, business plans and budgets.

People Management & Competency Development

• Responsible for the leadership, management, development, and motivation of team, ensuring the ongoing development of careers and competencies, services and technologies within the Service Group.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

• Degree in Electrical Engineering with PE (Electrical) registration with Professional Engineers Board in Singapore.
• Licenced Electrical Worker registered with EMA with minimum Grade 9.
• Minimum 10+ years’ relevant professional/technical experience and/or specialization, project management qualification and solid technical expertise.
• High level engineering consulting and client management skills, experienced in the delivery of major and/or complex design projects (i.e. Data centre design or related will be highly regarded).
• Excellent communicator with well-developed commercial, analytical and technical skills, with a strong client focus and proven track record in business development.
• Ability to manage projects from strategic and detailed planning, concept and detailed design, and to demonstrate leadership and team management skills.
• Ability to lead a team of junior staff.

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible, and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Responsibilities:

• Carry out site surveys and liaise with premise owners and contractors to set up charging stations island-wide
• Plan and implement projects in accordance to guidelines and schedules
• Perform supervisory work at worksites to ascertain safe work conditions and work progression
• Assist engineers to commission electric vehicle charging stations
• Attend to customers’ enquiries
• Perform occasional works after office hours for shutdown activities
• Any other duties and responsibilities as assigned

Requirement:
· Relevant Diploma in an Engineering field
· Minimum 1-2 years relevant working experience
· Possess a valid driving licence

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Responsible for server status monitoring and optimization.
• Conduct maintenance checks, patches update and review log reports.
• Perform scripting for manual data input.
• Develop, implement, and coordinate systems, policies, and procedures.
• Maintain the stability of existing systems and network environments.
• Ensure security of data, network access and backup systems.
• Responsible for server environment construction, fault location and troubleshooting for Linux OS.
• Analysis of logging information for debugging and reporting.
• Provide end-user support for computer software.
• Perform administration and maintenance routines of assigned subsystems.

• Degree in Computer Science, Telecommunications Engineering, Information System, Networking or equivalent.
• Minimum 3 years of experience in networking, storage, compute, and security deployment.
• Relevant certification or experience in Azure is preferred.
• Experienced with Windows AD, Keycloak, MongoDB Enterprise, NGINX, ElasticSearch, NXLog EE, NXLog Manager, NXLog Support, Grafana, Qradar, OpenShift, GEM, ArcGIS GeoEvent, ArcGIS Desktop, MSSQL 2022, MSSQL 2022 for Keycloak will be additional advantage.
• Experience with VMWare will be good.
• Experience in working with end users, stakeholders, and other development teams in fast-paced environment.
• Good analytical and problems solving skills with sound result oriented mindset.

Job Description

We are looking for an Sales Executive to join our team at DeltaFrontier in Singapore. An innovative Singapore-based company, DeltaFrontier is a fast-growing value-added solution partner providing cutting-edge technologies in the AI and IoT industry. As a regional distributor, we strive to be a leading new technology solution and product supplier.

Why DeltaFrontier?

DeltaFrontier's success is attributed largely to the highly skilled staff we employ and the professional service we provide, allowing us to expand speedily in this region. Our team is the driving force of the company, forging ahead to accomplish its mission and vision. Consisting primarily of proactive, accountable and creative talents with hands-on experience, you can learn from our MNC-background team to support various pre-and post-sales projects.

• You want the primary responsibility of supporting sales growth initiatives across South East Asia.
• You are passionate about new technologies and high growth in the upcoming years.
• You love working in a startup environment and can take responsibility in critical projects.

Responsibilities

· Identify and prospect potential clients through various channels, including cold calling, networking, referrals, and industry events.

· Build and maintain strong relationships with existing and new clients.

· Understand client needs and requirements and provide suitable product/service solutions.

· Conduct product presentations and demonstrations to clients.

· Prepare and present sales proposals and negotiate contract terms.

· Collaborate with internal teams to ensure seamless execution and delivery of products/services.

· Stay up-to-date with industry trends, competitors, and market conditions.

· Meet or exceed sales targets and contribute to the overall sales strategy.

· Maintain accurate sales records and provide regular sales reports to the management team.

Requirements

· Proven experience as a Sales Executive or similar sales role.

· Excellent communication and negotiation skills.

· Strong interpersonal skills and the ability to build and maintain relationships.

· Goal-oriented and self-motivated with a drive to achieve sales targets.

· Ability to work independently as well as collaboratively in a team environment.

· Familiarity with IT Software and knowledge of our products/services is a plus.

· Experience in Physical Security is a big plus

· Proficiency in using CRM software and other sales tools.

· Bachelor's degree in Business, Marketing, or a related field is preferred.

· Singaporean citizenship or valid work permit in Singapore.

· Ability to work independently and as part of a team in a dynamic, entrepreneurial environment.

· High level of integrity and confidentiality.

What we offer

· A great team and culture with an MNC-background management team.

· Competitive salary and benefits.

· High growth opportunity for career development.

· Colleague recognition awards.

· Regional business travel expansion.

DeltaFrontier Pte Ltd

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Job Description

• Lead the project team in managing hotel requests, including Furniture, Fixture & Equipment (FFE) replacement and procurement, space planning, and interior design.
• Ensure effective coordination and communication within the team.
• Participate in quarterly hotel inspections and follow up on necessary actions.
• Maintain compliance with local authorities and certifications, including Fire Safety Manager certification.
• Provide technical support to the leasing team, including AutoCAD layout, technical coordination with external consultants, and contractors.
• Manage projects, ensuring timely completion and adherence to quality standards.
• Project and design manage new development and renovation projects.
• Collaborate with the Asset Management team on various ad hoc projects such as GSTC implementation and ESG initiatives.

Qualifications and Skills:

• Diploma/Degree holder in Architecture or Interior Design
• Minimum of 5 years of relevant experience in architecture, interior design, hospitality, or developer firms

PURPOSE OF THE JOB

The Technical Director, will have the wealth of industry experience to partner with leadership to determine existing technical capabilities, current obstacles to business environment and future opportunities to create roadmaps to rejuvenate the engineering profession. This role will be able to quickly understand the qualitative technical issues and requirements. He/she will be a highly organized self-starter with considerable prior experience as a director in the engineering consultancy industry.

MAIN RESPONSIBILITIES

· Collaborate with leadership team and technical directors to determine existing technical capabilities and future needs

· Provide expertise advice on design quality on infrastructure and building projects and develop expertise of sharing capability within the teams

· Act as a technical adviser for younger engineers in the design and project management of projects.

· Provide mentoring to the younger generation of engineers to help them establish their foundation as professional consulting engineers in the build environment sector

· Act as a design auditor/QAQC auditor to ensure projects assigned fully follow our design procedures/processes under the ISO

· Submit technical project reports of design issues/problems to the Project Manager and PE after each auditing/QAQC.

· Visit project sites as required to observe any possible TFP and TOP/RI non-compliance.

· Submit monthly report to Executive Director on the project issues/non -compliance.

· Direct teams to create knowledge assets, documentations and procedures for effective project management

REQUIREMENTS

· Master or bachelor's degree in an engineering discipline

· More than 25 years of multi-disciplinary project management experience in relevant industry sectors

· Registered with the Professional Board of Engineers/ Board of Architects (except PM and Power)

· Experience in design, design development and contract administration work

· Proven team leader with strong leadership and people skills. Able to plan, organize and deliver project deliverables and bottom line

· Able to lead multiple project teams

· Good business acumen

· Must have driven to develop the business

Responsibilities:

· Monitor day to day technical vessel Maintenance activities.

· Monitor (critical) spare parts onboard and raise-out any discrepancies in accordance with the minimum critical spare part lists.

· Monitor fuel and lube oil consumption, analysis reports and follow-up with technical team onboard for analysis & change-out requirements.

· Monitoring and maintain shipboard PMS (Planned Maintenance System) for Hull and Machinery.

· Structuring, implementing, and monitoring the Company SMS within the area of assigned responsibilities.

· Implement and improve vessel maintenance, procurement, and inventory systems (NS5).

· Monitor and arrange statutory Classification surveys in liaison with the Operations Manager.

· Monitor Vessel certification overview & arrange the necessary services when required.

· Coordinate & assist with breakdowns and troubleshooting when required.

· The vessel superintendent is the main technical reference for the ship or group of ships assigned to him. She/he co-ordinates all the maintenance activities.

· Ensures that all documentation relevant to ship's equipment is complete, updated and promptly available. Following up application of proper filing procedures of technical documentation and drawings.

· Keep the technical manager and Operations Manager informed with timely updates on ship's condition and performances, based on his/her reports during ship inspections and all other technical documentation.

· Verifies and approves technical requisitions for spares, service, and consumable, issuing as well shoreside requests for materials and service, if needed. He/she co-operates with the Purchasing Staff for evaluation of suppliers, new products proposals, and development of new resources.

· Ensures that all relevant technical updates, information, and new regulations are transmitted to ship's Management.

· Co-operates with the safety and crew manager for the evaluation and assignment of Engine personnel.

· Assist Commercial Department with any technical queries on contract or vessel compliances.

· Participate in the Company Incident Response Plan as a team member.

· Assist Operations Department with all technical inquires such at A-Cad drawings for rig moves, vessel modifications, etc.

· Plans and prepares dry-dock specifications, following overall ship's repair and maintenance during works.

· Manage & Create Projects such as (but not limited to) Re-activations, Repair and Special survey budgets.

· Coordinate and manage vessel’s approved project budgets.

· Coordinate and manage Projects as Project Manager in charge when appointed.

Qualifications and Education:

Technical education (Engineering degree, Naval Architect, Chief Engineer License or Equivalent or Master Mariner)

Extensive technical know-how and experience in Marine Engineering

Managerial experience and ability to coordinating activities

Ability to teamwork and personnel management skills

Familiar with AutoCad and able utilize when needed.

Familiar with NS5 Preventive maintenance system.

Reports to:

Technical Manager

- responsible for stocks purchases from local and overseas suppliers, including other office and warehouse miscellaneous purchases

- sale and cost price negotiation with B2B customers and suppliers

- plan and prepare staff work schedule and goods delivery schedule

- liaise with freight forwarders on goods clearance at ports

- invoicing of B2B customers

- design sale mechanics for store and outlets

- provide back end POS machine technical support to retail advisers

- verify real time sales receipts from online payment from customers

- prepare cash payments, cheque payments and online bank payments

- prepare monthly sales reports for stores, outlets, online and B2B customers

- assist in salary and commission calculation

- assist in any ad-hoc projects undertaken by the company

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Details :

• Shall provide daily on-site DESKTOP management and support services (“DESKTOP Support Services”) for all end-users’(including VIP users) End User Computing Devices (DESKTOP) which are used in the Customer’s environment with the Customer’s approval.
• The general scope of Desktop Support Services (non-exhaustive) include:

- Image build management;

- Administration and configuration;

- Patch management;

- Machine deployment;

- End-user account management;

- End-user device hardening and lockdown;

- Trouble-shooting and problem resolution

- End-user briefings & awareness service.

- Imaging/cloning laptops and desktops

- Install Windows OS/software patching

- Set up new asset

- Printer Hardening/configuration

- Wi-Fi setup

- Manage and resolve incidents/requests

- Escalate unresolved issues to the respective team

- Deploy desktops/laptops/printers/VC devices/smart card readers etc

- RAM upgrade

- Manage user accounts (starters/leavers)

- Basic Network/application issues

Only shortlisted applicants will be notified.

EA License: 14C7275| Juhi Dwivedi : R23112291

Description:

• Watering of plants/planting areas.
• Weeding；forking, trimming，pruning, fertilizing.
• Pest and disease-controlling.
• Tending to certain specific plants such as the butterfly plants and caterpillars, including cleaning the tanks where the caterpillars are housed.
• Tidying of planting areas, including sweeping, removal of the resultant debris, dead plants and fallen branches etc.
• Removal and destroying of wild creepers growing along fences, trees, walls, planter beds and the like.
• Any other relevant duties assigned by the School.

Qualification:

• Good knowledge of gardening.
• Passion in gardening.
• Preferably have prior experience in upkeeping gardens in a school setting

Description:

• Manning the office counter and answering enquiries
• Calling absentees’ parents to find out reasons for absence
• Perform simple clerical duties including printing, checking and sorting out FAS and bursary applications, and informing parents of outcome/collection of approval letters
• Printing and arranging of timetable
• Sorting out hardcopy mails to respective owners
• Updating staff absence in the General Office
• Any other administrative duties as assigned by the school’s management staff

Qualification:

• Min O level or experience in office/reception duties
• Experience in working with schools will be advantageous

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

JOB OPENING: SALES & ADMIN SUPPORT

Salary Range: $2000 - $3500

Sales Support Responsibilities:

• Assist in preparing sales quotations and follow up on quotation status (training will be provided).
• Update sales opportunities into sales pipeline reports using cloud software.
• Process orders and coordinate deliveries.
• Support daily sales operations and liaise between departments on sales order delivery.
• Liaise with suppliers and customers to ensure prompt completion of each sales order.
• Provide excellent customer service through product knowledge and handling inquiries.
• Collaborate with the team to meet monthly targets and annual goals.

Admin Support Responsibilities:

• Handle order processing, purchasing, and invoicing.
• Coordinate with suppliers/couriers on delivery matters and installations.
• Communicate with customers on delivery schedules and update delivery status.
• Generate weekly reports (delivery tracking list) and maintain a record of suppliers.
• Provide general office administrative support (filing, data entry, scanning, ordering office items, etc.).
• Assist in ad-hoc duties as necessary.

Requirements:

• Diploma in Business/Information Technology.
• Minimum 1 year of related working experience.
• Proficient in MS Office (Excel, Word, Outlook).
• Meticulous and detail-oriented.
• Good communication skills.
• Independent, resourceful, and a good team player.
• Positive working attitude, trustworthy, and willing to learn.
• Proficiency in Mandarin for engaging Mandarin-speaking clients and counterparts.

How to Apply:If you meet the requirements and are interested in this position, please send your resume to [email protected].

We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description

1. Responsible for the operation and maintenance of the Power Plant Simulator

2. Assist the trainer in the preparation and conduct of training for the CPPS.

3. Liaise with subject matter expert in the development and update of training courses.

4. Coordinate with stakeholders for procurement of training courses including enrolment of trainees, administration support for trainees and tracking of training places, revenues and expenditures.

5. Create multimedia files for training and marketing.

6. Any other duties as assigned.

Job Requirements

· Diploma in Electrical Engineering

· Possess good interpersonal communication skills

· Good analytical and problem-solving skills

· Ability to work independently

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Ambition Global Recruitment Specialist - Singapore Jobs

Ambition Singapore are recruitment specialists in Banking & Financial Services, Finance & Accounting, Sales & Marketing, Supply Chain & Procurement and Technology.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require L3 support
• Work with the Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery or appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Project Planning Stage

• To familiarise with Centralised Cooling System (CCS), design concept, drawings & documents, scope of work together with the appointed project engineers for each HDB District.
• To familiarise with site, set up working space in HDB main contractor site office.
• To assist with checking method statement, shop drawings and submission documents of MEP contractor based on contract document and document submission from suppliers.

Project Implementation Stage

• To conduct daily morning toolbox meetings, and ensure contractors uphold safety measures on site.
• Participate in daily evening meeting before site work ends and summarise findings, obtain MEP contractor work plan
• To submit daily site survey report to PM & project email address.
• Update site log daily and upkeep shop drawings, master construction schedules and delivery records.
• To monitor and ensure that site works are carried out according to contract and shop drawings.
• To identify site issues and work with engineer to resolve problems.
• To receive the PSE equipment together with PSE supplier, MEP contractor. Verify the quantity and state of equipment on the basis of bill of lading on site.
• To conduct line checks to ensure the system are installed as per design according to P&ID, SLD and GA.
• To witness the site tests according to the criteria and method statement.
• To assist with carrying out pre-commissioning and testing & commissioning of CCS system according to contract / method statements.
• Enforce the safety mindset/culture for all staff deployed on site, MEP contractor as well as PSE supplier representatives.
• To work with the MEP Contractor’s Design For Safety Professional and Safety Officer to develop safety plan and measures to be implemented on-site.
• Work with the safety team who will conduct weekly work site safety inspections.

Project Closure Stage

• To assist with creating defect punch list to identify all defects and clearing defects to ensure smooth operation of system.
• To assist with checking the As-built drawings/O&M manual submissions by contractor.
• To assist with handing over the CCS system to O&M team.

What You’ll Need:

• Diploma in Mechanical Engineering discipline
• The RTO shall be accredited by the Institute of Engineers Singapore (IES) and/or Association of Consulting Engineers Singapore (ACES)
• The RTO shall have at least 3-5 years of experience as a RTO, of which at least 1-2 years shall be in supervision of works involving installation and T&C for chilled water plant and distribution pipework.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens.

Role and Responsibilities

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk to clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritise and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients
• Create and maintain documentation for on-site processes
• Escalate tickets that require L2 or Service Delivery Manager's support
• Work with Level 1 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients

Education Qualifications and Requirements

• Diploma in Engineering (Electrical & Electronic, Computer Science, , Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Basic knowledge of cloud concepts and networking,
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal