We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat

• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts

• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Benefits Summary:

• Up to $3500
• 5 days
• Working Location: Penjuru
• Company transport provided at Jurong East MRT Station

Responsibilities:

• Providing administrative support and coordination for vessel inspections, repairs and docking works
• Work closely with the HSE team to ensure a smooth operations
• To identify and source for technical and operational supplies required for the vessel’s need
• To attend in investigating any failures occurred and reporting all vessel incidents
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

Operational Duties

• Conduct preventive maintenance programs and routine inspections of mechanical and electrical installations
• Perform ad-hoc improvement work on mechanical and electrical installations
• Address tenant complaints, conduct investigations, and carry out necessary repairs
• Supervise and check contractors’ work

Administrative Duties

• Record plant operating conditions and utility meter consumption
• Document breakdowns and repair work
• Monitor spare part inventory and usage

Others

• Plan, train, and guide a team of Technical Officer ensuring they receive proper training to enhance their efficiency.
• Lead Technical Officers and contractors in executing work orders and maintenance requests
• Ensure daily operations are conducted efficiently and in an organized manner
• Assist senior engineers in system improvement proposals and provide recommendations to reduce system downtime
• Draft incident reports and update drawings and manuals

Requirement:

• Minimum NITEC in Engineering field
• Proven experience in building maintenance / ACMV

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.

Our Team:

The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data’s domain based teams to help confirm and support data related inquiries through the “ADSK” system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.

The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data’s departments, Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.

What’s the role?

Our Data Analysts are the front line of customer service for Data supporting both internal and external clients. In this role your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business, therefore the ability to effectively connect with partners in different regions and roles is essential.

We'll trust you to:

• Leverage your customer service skills to provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
• Use your customer service skills and subject matter expertise to educate and inform our clients
• Build and maintain relationships with key internal and external Stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
• Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
• Enhance customer operational performance by using Help Desk resources
• Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
• Make independent decisions to resolve customer issues with strong problem solving skills

You’ll need to have:

• 1-3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
• Proficiency in data analytics tools such as QlikSense, or Tableau
• Experience working in a customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
• A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
• Ability to adapt within a fast-paced and dynamic environment, and desire to work on multidisciplinary teams
• Demonstrated ability to take a logical approach and apply critical thinking skills in order to solve problems
• Ability to work independently & in a team environment under deadlines, demonstrating self-motivation
• Demonstrated continuous career growth within an organisation
• Excellent written and verbal communication skill in English

We’d love to see:

• Proficiency in another Asian language as this role will require coverage across Asia
• Proficiency in Microsoft Office suite & Google Drive

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Introduction:

As a Business Support Assistant at Hawksford Singapore, the primary responsibility involves meticulously organizing and transferring digital documents and folders into designated folders within Microsoft SharePoint as well as support in our Front Desk and Mailing Operation.

The ideal candidate ensures the accurate sorting and storage of documents, contributing to the efficient management of information within the organization. While prior experience with Microsoft SharePoint is considered an added advantage, the role is open to individuals with the capability and enthusiasm to quickly grasp and adapt to SharePoint functionalities.

The candidate will also be an ambassador for the Business at our reception when required, which will include greeting clients and answering main line telephone calls, as well as assisting with internal processes covering incoming mail and scanning.

You will become part of the global operations and business support team, working together with other operation managers, supervisors, and support assistants.

We need someone who should demonstrate proficiency in the Microsoft Office Suite, showcasing a keen willingness to learn and a strong attention to detail.

This is a 6-month contract position, with the possibility of extension based on your performance.

Key Responsibilities:

• Responsible for ensuring digital documents and folders are accurately sorted, stored and transferred into respective folders in Microsoft SharePoint.
• Partake in Front Desk Reception duties including assisting external clients and answering calls.
• Assist with the incoming mails and scanning process.
• Providing general administrative support to departments and other ad-hoc projects.

Requirements:

• Proficiency in Microsoft Office Suite.
• Willingness to learn and strong attention to detail.
• Experience in using Microsoft SharePoint would be an added advantage.
• Strong verbal and written communication skills in English.
• Ability to maintain a professional appearance and demeanour.
• Discretion and confidentiality in handling sensitive information.
• Applicable for Singaporean and Singapore Permanent Residents.

Senior IT Administration Support Analyst (Banking)

Job Brief:

The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

Job Requirement:

• 5+ years of experience as a personal assistant or admin assistant.
• Team player and independent worker
• Proficient in Microsoft Outlook Calendar, excel and PPT

Key Features:

Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.
• Any other ad-hoc tasks as and when required

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.
• Updating of department Organization Chart.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities

· Perform daily health check to ensure the system is running as per schedule.

· Monitor the jobs and recover the job if there is any job failure.

· Understand the application architecture and ensure IT disaster recovery plan is tested regularly for effectiveness.

· Work with vendor in supporting day-to-day operations, investigate issues and to perform service recovery if any production incident.

· Conduct regular meetings with vendors to Work with vendors on any fix implementation, supporting end-to-end testing etc.

· Perform regular application review and to ensure compliance.

· Have a good understanding of the interfaces for the supported applications, provide impact analysis to the upstream/downstream should there be any incident arise or changes going to make.

· Monitor, manage and improve the efficiency of application services.

· Perform Root Cause Analysis and identify areas for review and for improvement. Responsible for handling Change Management, and capable to communicate with different work groups within IT and BU/Operations / vendors on issue reported.

Skills/Requirement

· Minimum 5 years Backoffice Application Support Experience on Local/Foreign Exchanges for Equity markets.

· Sound knowledge of Financial Markets products and Order Management Flows.

· Ability to work under pressure and deliver excellent results.

· Preferably to have application knowledge on NovaCAS, Margin and Control-m.

· Proven experience as a Technical Lead or similar role in margin migration projects.

· Strong knowledge of Security house, margin systems, processes, and technologies.

· Preferably have knowledge in supporting Windows, Unix, and Oracle systems.

· Deep Knowledge of Unix scripting, Control M Scheduler, crystal reports, PLSQL and SQL language with common database platforms such as SQL Server and Oracle

· Knowledge and experience with DevOps practice and tools (JIRA, Bitbucket, Confluence, Junit, and Jenkins etc.) is a plus.

• Location: Penjuru
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Job Requirements:

• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum 'O' Level / Nitec in engineering or equivalent.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6- to 9-month Cabin Trainee Technician course (including On the Job Training) with assessment. Only those who pass the assessment will be offered employment for the role.

Database Application Performance Specialist preferably in Banking Domain

POSITION OVERVIEW : Database Technical Expert

POSITION GENERAL DUTIES AND TASKS :

Position Purpose:

• To perform deep technical audit of large-scale eBanking application to identify performance bottleneck areas and propose/implement solutions for top performance of application.

• Technical expert specialized in Database model design and architecture as well as runtime Database queries and procedures execution focused on the Oracle database & Java based web application.

Direct Responsibilities:

• Take a lead role in analyzing the current application design and Database model for performance point of view. • Be the main contributor in auditing the Database queries and procedure/packages that are (potential) source of performance issues of application.

• Propose/suggest improvements techniques/schemas of the Database model and queries.

• Work in a tight collaborative environment with an Offshore vendor (locate in India) to improve Database assets and resources.

• Identify the 20% of the queries that cause 80% of the slowness issues.

• Analyze the possibility of cartesian product in the SQL queries used.

• Pinpoint the queries which involve full table scan.

• High ability to read and analyze AWR reports.

• Interact with teams and communicate findings and areas of improvements.

Technical & Behavioral Competencies:

• Expertise in Oracle 19C, 21 Database Product

• Expertise in SQL Language for performance tuning

• Expertise in writing efficient SQL queries considering Server and Network resources.

• Expertise in the Oracle database runtime configuration and optimization parameters.

• Exposure to Relational database Object Mapping frameworks such as iBatis and Hibernate.

• Hands-On Java experience would be a plus.

• Good communication skills.

• Excellent troubleshooting and analytical skill with Accuracy Specific Qualifications

Specific Qualifications:

• Graduate degree in IT/Computer Science or equivalent

• 10-15 years of total experience with last 5 years as Database application performance specialist, preferably in banking domain.

• IT Design and development exposure is a definite plus.

• Certification in database optimization/tuning areas is preferred.

Must have minimum of 5 years hands-on development experience

Technical Requirements:

· Experience on Fraud Management is a plus

· ETL Development

· Basic Data Modelling

· SAS Viya 3.5 programming using SAS Studio

· CAS Action Sets

· SAS 9 Programming

· SAS Stored Processes

· SAS Job Definitions

· SAS Macros

· SAS Data Integration Studio

· Postman

· SAS Viya APIs

· SAS Viya Scheduling

Nice to have:

· SAS Stored Processes

· SAS Dataflux / SAS Data Quality

· SAS Visual Analytics

· Python

· JMeter

· Data Ingestion and Integration Architecture

· Real Time, Streaming and Batch Data Sources

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Technical Product Manager

Internal Code: A24114

What will you do?

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

What are we looking for?

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your Area of Work

Deutsche Börse Group is far more than a pure marketplace organizer for the trading in shares. It is a trans- action services provider covering the full value chain of trading, clearing, settlement and market data. Our success is based on our highly integrated and automated IT systems. Therefore, Information Technology is the core of Deutsche Börse. With advanced technology, it grants companies and investors access to global capital markets. Information Technology designs, builds and operates the technological infrastructure of Deutsche Börse and 16 other exchanges around the world. More than 1,000 IT employees implement the segments’ strategies through technological applications, thereby ensuring the competitiveness of the entire Group.

The Technical Key Account Management function is the single point of contact for Deutsche Börse customers with regard to technical consulting and support. As a Technical Key Account Manager, you will act as an interface to all customers receiving Deutsche Börse´s technical services. Your activities are enriched by a variety of tasks that are geared towards different Deutsche Börse departments and projects. As an integral part of daily operations, you will work closely together with our multinational teams located in Eschborn, Prague, Chicago and Luxembourg.

Your Responsibilities

• Build and maintain strong interpersonal relationships with our customer base in Asia Pacific as a Technical Key Account Manager
• Provide technical consultation based on detailed knowledge of our customers’ technical and organizational set-up and business needs
• Coordinate changes of customer connectivity to Deutsche Börse’s platforms, including potential improvements to customers’ current technical infrastructure
• Coordinate release changes and support release management with internal and external parties
• Support Deutsche Börse customers by answering queries via phone and email, including call logging, ticket creation and escalation
• Offer additional support to Eurex Trading Operations during Asia time zone for market operations

Your Profile

• Bachelor or Master degree in Economics, Information Technology, natural sciences or engineering
• Strong organizational and communication skills, team skills, team oriented philosophy, willingness to learn permanently and problem solving skills
• Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines
• Sound analytical skills as well as good understanding and anticipation of customers’ technical requirements and needs
• Work pro-actively, independently, goal-oriented and demonstrate initiative
• Written and spoken German language is a business requirement
• The following IT-skills will be considered as an advantage:

- Profound knowledge about Client-Server Architectures

- Good understanding of Network protocols (e.g. TCP/IP; Multicast)

- Strong proficiency in Microsoft Office applications and SAP CRM4/7

- Experience within Exchange’s Trading and Clearing IT

- Exchange-specific HF interfaces and GUI-Solutions

Overview:

Provide sales and administrative support to the institutional and intermediary business development teams.

Key Responsibilities:

• Assist in producing accurate and prompt department reports for internal stakeholders.
• Assist in producing initial draft of client portfolio reports.
• Liaise with internal stakeholders to obtain inputs for RFPs, reports and presentation materials for prospects.
• Prepare and update performance and factsheet pages for fund presentations on a monthly basis, including upcoming and adhoc client meetings.
• Assist in submission of documents for compliance and legal clearance.
• Monitor public tenders.
• Manage collateral and client database, assist in updating and maintaining the CRM database.
• Assist in KYC due diligence screening new and existing client accounts.
• Coordinate and set up internal meetings for the team.
• Coordinate and confirm on travel arrangements and appointments.
• Coordinate and support on logistic for client events and projects.

Knowledge and Skills

• Strong written and oral communication skills in English.
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.
• Must be self reliant, resourceful and proactive, at the same time a team player who is able to operate credibly and leverage the firm’s resources and global infrastructure.
• Highly motivated individual with a commitment to excellence.

Experience and Qualification

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• More than 5 years’ experience as a team assistant, administrative or client servicing support role.

This position is for 12 months contract period.

• Position: Sales Assistant
• Working location: Kallang Place
• Working hours: 830am to 6pm
• Working day: Mon-Fri
• Salary: $3000 - $3500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibility

• Handle customer inquiries.
• Coordinate with the sales team to respond to customer requests and issues promptly.
• Prepares and deliver sales quotes, purchase orders, delivery orders.
• Follow up and track various metrics related to sales and projects.
• Support finance team with information needed for various invoicing matters.
• Assist in liaising with suppliers, follow ups, etc.
• Other ad hoc duties as assigned by management.

Requirement:

• At least 3 years working experience.
• Proficient in Office Productivity Tools such as Microsoft Office

Benefits Summary:

• Up to $3500
• 5 days
• Working Location: Penjuru
• Company transport provided at Jurong East MRT Station

Responsibilities:

• Providing administrative support and coordination for vessel inspections, repairs and docking works
• Work closely with the HSE team to ensure a smooth operations
• To identify and source for technical and operational supplies required for the vessel’s need
• To attend in investigating any failures occurred and reporting all vessel incidents
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

• Location: Penjuru
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Job Requirements:

• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Primary Responsibilities:

· You will provide customer support on Export-B Emerging Markets by ensuring accurate consolidation of orders and aligning with the demand planning team

· You will ensure timely coordination of allocation to the customers, while also providing customer order form updates to the stakeholders

· You will administer and monitor customer orders, backorder status, shipping requests, AL approvals, material extension, vprice maintenance requests, etc., and sorting of allocation based on monthly supply confirmation

Job Qualifications:

· You have diploma or Degree in Business

· You have at least 2 years of experience is sales/marketing operations/support

· You have strong analytical and communication skills - able to analyze raw data and derive useful information for use in reporting and decision making

· You are well versed with computer skills for common desktop applications such as Words, Excel, PowerPoint, etc.

· You must have initiative and be able to hand confidential matters with utmost discretion

· You must interact well with all layers in the organization is essential

· You must be approachable maintain good working relationship with all associates

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Details:

• Source tender/quotation opportunities and manage submission for clients
• Review tender documents/award letters and handle all the post-tender queries/correspondence
• Manage the filing for all the tender/quotation documents
• Maintain tender/quotation and extension of contract in tender tracking system
• Provide updates to clients/customers
• Perform accurate and prompt entry of fax orders, order hotline and other sources into the system
• Handle all inquiries/complaints/feedback from customer/clients
• Ensure compliance to ISO and ISMS procedures and processes

Duties and Responsibilities:

• Source/publish tender or quotation opportunities
• Manage the submission of tender or quotation
• Review/check tender documents & contract terms and conditions prior to submission
• Review/check letter of awards (LOAs) and contracts
• Maintain tender/quotation and contract extension in tender tracking system
• Handle post tender queries and correspondence
• Check purchase orders against tenders and quotations
• Ensure timely filing of all the tender/quotation documents
• Manage item code change
• Respond to all inquiries from customer and clients in a customer service orientated manner
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned
• Ensure strict adherence and compliance to ISO and ISMS procedures
• Any other tasks that may be assigned due to the exigencies of operational requirements

Job Requirements:

• Min diploma
• Experienced in Admin, Customer Service; Order and PO Entry preferred
• Good verbal, communication and interpersonal skills
• Careful and meticulous, attention to details
• Good follow up and time management skill
• Computer literate

JDE Applications Support Engineer

Overview of the client

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a JDE Applications Support Engineer.

Role

This Support Engineer will have to provide technical support and assistance to end-users utilizing JDE. He/ she will be responsible for troubleshooting and resolving technical issues with JDE. Moreover, he/she needs to comprehend JDE modules, functionalities, and configurations.

Job Highlights

- Competitive compensation benefits

- Good career advancement opportunities

- Permanent role| 5 days’ work week

Job Description

Job Responsibilities

· Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.

· Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.

· Conduct regular system maintenance, including patching, updates, and monitoring system health.

· Offer end-user training and create documentation to facilitate efficient use of JDE applications.

· Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.

· Participate in the development and execution of test plans for system changes and enhancements.

· Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.

· Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements

· BSc Computer science or similar

· At least 3 years of working experience in providing applications/system support for JD Edwards

· 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE

· JD Edwards EnterpriseOne Cloud certification will be an added advantage

· You should also have an understanding of business concepts and strong analytical and problem-solving skills

· The role needs someone who knows finance, procurement and engineering modules for JDE

· Adaptable to fast paced work environment

· Able to work under pressure and finish assigned work on time

· Strong oral and written communication skills are essential.

Job related information

- Permanent - 5 days’ work week| Monday-Friday 8am-5:30 pm

- Location: Gul Circle Road| Company’s transports are available @ designated places

Compensation & Benefits

- Monthly Basic Salary will be based on expertise and qualifications

- Healthcare benefits such as Outpatient, Dental, Health Screening etc.

- Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

- Variable Bonuses

- 14 days Annual Leave and 14 days sick leave

- Birthday leave / Festival eve half day leave

- NTUC membership – Applicable for only Permanent confirmed staff

- Company’s transport available @ designated places

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte. Ltd.

(EA License 21C0547)

OCBC Center, 65 Chulia Street, #46-00 @ OCBC Center

Singapore 049513

Website: http://www.venture-cove.com/