Responsibilities:

• Assist in checking of aircraft components and consumables availability
• Update on spares ordered and trigger for collection and delivery to the required locations
• Coordinate and ensure timely collection and delivery and prioritize based on level of criticality
• Generate reports on all orders, collection and delivery status
• Assist a team of planners in Line Maintenance Component Control
• Carry out any other tasks as per assigned by Supervisor or Executive

Requirements:

• GCE “O” Level, ITE or Diploma in Engineering or its equivalent
• Minimum 1-2 years of working experience in store, purchasing or warehouse
• Experience in inventory management
• Preferably familiar with SAP
• Possess good communication skills
• Able to be a good team player

Job Duties:

• Carry out driving duties, including loading and unloading of aircraft parts
• Transport of aircraft parts or staff from one point to another
• Assist in ad-hoc logistic duties, e.g. packing or unpacking of aircraft parts, manning of warehouse, housekeeping, etc.

Job Requirements:

• Valid LTA Class 3/4/5 Driving license with no demerit points
• Candidate with Apron Driving Permit (ADP) will have added advantage
• Computer literate
• Must be comfortable with 12 hourly rotating shift work arrangement to provide 24/7 coverage

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Receive and update car arrival
• Check conditions of cars for suitability for retail
• Verify validity of agent warranties and balance of free servicing
• Ensure all cars on-showroom display meet our set standard (ie. display, cleanliness and technical)
• Plan PDI Schedule based on KPI of 7 days from SOLD to DELIVERY
• Perform tyre and battery checks and ensure checklists are duly filled
• Generate Purchase Order amount accurately and promptly for superior approval
• Aftersales (delivery) services
• Accountable for all loan cars and forms
• Undertake to support the smooth and efficient operation of reconditioning chain processes
• Monitor quality, quantity, cost, and efficiency of stock movement
• Liaise and negotiate with customers and suppliers

• Min GCE 'O' Levels and above
• Computer skills must be proficiency in Excel and Words
• Class 3 License is required as need to shift vehicles
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Service Support Engineer (SLA)

Tasks:

• Delivers engineering services to customers effectively and on time
• Monitors and maintains customers’ system equipment and performance
• Guides customers through use of equipment safely and effectively
• Explains new features and suggests upgrades to customers
• Builds close relationships with customers
• Generates SLA reports and presents findings to management and customers
• Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Commitment to providing exceptional service to customers and support to peers
• Resolve conflicts or complaints from customers
• Ability to respond to emergencies on time

Qualifications:

• Hold a diploma/degree in electrical engineering, or relevant engineering in RF
• Willing to travel frequently in the ASEAN region
• Good work ethics and growth mindset
• Open-mindedness and innovative thinking
• Time management skills

We are looking for an experienced Senior Officer or Supervisor for our Cargo Sales Support & Marketing team. You are responsible for assisting management and account managers to ensure the proper functions of ANA and ANA Cargo in the Asia and Oceania region. You will provide strong support and administrative duties on marketing and services functions in AO region as necessary.

Responsibilities

• Assist management to create regional sales planning (for SE Asia, India and Oceania) and manage sales station activities.
• Provide support to both online and offline sales stations to ensure that our region’s goals and objectives are achieved.
• Monitor, gather, and report competitive activities, latest market development and any cargo related information available in open market to management.
• Prepare various regular and irregular/ad-hoc occurring statistics, sales and operations reports, and/or any other reports as required by management in an accurate and timely manner.
• Update sales rules and ensure they are followed through completely.
• Coordinate all cargo related matters with other ANA cargo sales and GSA (General Sales Agent) offices on a daily and monthly basis.
• Be knowledgeable and utilize all ANA cargo-related software systems. Provide support and guide/instruct GSA as necessary.
• Build and maintain excellent relationship with our partners (ANA team, GSA, forwarders, handle companies, contractors, etc.)
• Be a point of contact between cargo sales offices and other airlines, vendors etc.
• Promote digitalization (web-booking process) to customers.
• Update data/strategies to determine revenue projections.
• Prepare documents for sales target.
• Perform accounting activities in compliance with rules and procedures.
• Coordinate with public relations entities on a monthly basis regarding cargo sales for responsible region (SE Asia, India and Oceania) on promotional publications.
• Maintain and renew contracts for office equipment, office supplies and sales materials.
• Perform any other duties as directed by managers.

Qualifications

• Diploma/Degree in Marketing, Logistics, Supply Chain Management, International Trading, Accounting or Business Administration.
• Minimum 2 years’ experience in the cargo or logistics industry (airlines, forwarders, logistics providers).
• Candidates with basic accounting knowledge will be an advantage.
• Knowledge of aviation, international trading especially cargo operation will also be an advantage.

Skills and competencies:

• Proficient in MS Office applications (Word, Excel, Power Point).
• Strong in numerical and math ability to apply concepts of basic algebra and geometry (calculate discounts, interest, commissions, proportions, percentages, area, circumference and volume).
• Analytical with problem solving skills.
• Meticulous with high degree of accuracy and attention to detail.
• Pleasant personality with good interpersonal skills (teamwork spirit).
• Ability to communicate with diverse groups of people from different cultures in Asia.
• Proactive, self-motivated individual who works well independently.
• Innovative and able to adapt to industry changes.
• Organized and able to prioritize tasks.
• Open to travel in Asia Oceania region including Japan.

Job Description:

• Perform collection and delivery of spares within the required timeframe
• Verify physical part number, serial number and quantity against the picking slip
• Highlight any discrepancy to the store assistant or superior
• Ensure signoff and handover/takeover properly
• Any other duties assigned by supervisor

Skills/ Requirements:

• Able to work 12 hours rotating shift
• BasicFknowledge in MS Excel
• Class 3 driving license/Forklift will be added advantage
• Knowledge in SAP will be advantageous

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management.

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

• Actively engage in daily logistics operations, handling the receipt, documentation, storage, safety and distribution of AOG/Critical aircraft tools.
• Ensure daily operations run smoothly and achieving KPI targets.
• Co-ordinate with other sections and departments to ensure efficient operation within division.
• Liaise with vendors on purchase and repair of aircraft tools.
• Upkeep operations / training records and coordinates for authority / customers audits.
• Comply with airside safety rules and regulations.
• Track expiry dates for tools and equipment.
• Maintain the paperwork for tools management.
• Upkeep of his department’s equipment, tools, and vehicles.
• Run the maintenance and repair program for aircraft tools (troubleshoot or liaise with external vendors).
• Train staff for minor troubleshooting works on aircraft tools/equipment.
• Ensures briefing on technical handling matters and safety issues are conducted for staff.
• Any other duties as assigned by Operation Executive.

Requirements

• Higher NTC or Diploma in any Logistics / Supply Chain related discipline
• Preferably with at least 2 years of relevant working experience
• Knowledge of SAP will be an advantage.
• Excellent analytical, interpersonal, and communication skills
• Proficient in Microsoft Office
• Able to work in a team to achieve results.
• Class 3 driving licence.
• Willing to work overtime and on weekend when required.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Description

• To perform exterior aircraft surface cleaning;
• To operate scissor lift operation to support the cleaning as & when required;
• Any other duties assigned by the superior.

Job Requirements:

• No experience needed
• Able to work at height
• Able to communicate in English
• Comfortable with afternoon shift (1645 - 0230) work arrangement
• Candidate with valid Scissor Lift license, CAG Airfield Driving Permit (ADP) will be added advantage

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education: 

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in Singapore City. You will be part of a diverse and talented support team that provides IT support to a large user base organization.

• Minimum 2 years of experience in a full-time desktop support role.
• Deployment and troubleshooting of Multi-Function Devices (MFDs).
• Experience with mobile device deployment and troubleshooting.
• Strong technical skills with client software such as Windows 10, Office 2016, Outlook/Exchange, VPN, and roaming profiles.
• Experience with packaging and deploying applications via SCCM.
• Ability to assist with system administration tasks, including backups and restores.
• Experience with video conference and VOIP systems is desirable.
• Must have a proactive nature, enthusiastic attitude, and a genuine desire to help people.
• Excellent customer communication skills.
• Ability and willingness to mentor, assist, and guide Service Desk staff.
• Strong time management skills and ability to thrive under pressure.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

1. Develop a product monitoring solution for reporting the product health and statistics.
2. Develop a access management framework for user and product team  (e.g. RBAC, RuBAC, DAC)
3. Good in scripting languages such as PowerShell, Python, or Bash.
4. Capacity to think critically and devise innovative solutions.
5. Good knowledge in cloud computing platforms like Azure, AWS  
6. Able to work with automation tools (Ex. Power Automate) for product improvement activities
7. Support technical team to develop automation workflow for operation efficiency

We are looking for an enthusiastic, talented and ambitious Technical Sales professional to help lead the identifying and closing of growth opportunities for our Oils & Chemicals offerings within existing customers across the Asia Pacific region; as well as maximising upsell during renewals in coordination with account managers across the Asia Pacific region.

The Technical Sales team is a key driver for sales execution and performance across existing accounts. You will be instrumental for the achievement of sales growth targets as well as the effective use of resources to achieve targets.

Main Responsibilities

• Product and sector expertise:
  • Develop a deep understanding of the value of our Oils & Chemicals solutions to our customers and a good understanding of the Oils & Chemicals sector to support new business identification and customer retention.
  • Act as an internal ambassador for the Oils & Chemicals business, supporting communication of product enhancements and market developments across the organisation and working with teams including sales, customer focus, customer solutions, marketing, research and consulting.
• Retention and proactive new business development:
  • Partner with Regional Sales colleagues to broaden and deepen our Oils & Chemicals relationships within existing customer accounts, understand customer workflows and demonstrate how our Oils & Chemicals solutions can address them, identify unmet customer needs, and uncover new buying centres. 
  • Lead all aspects of the customer lifecycle by working with other functions to support onboarding, engagement, retention, and cross selling.
• Territory planning:
  • Develop, regularly maintain, and own a sales plan for your territory. Identify key growth markets, needle moving opportunities, and risks within your existing portfolio to plan your time effectively and develop a sales strategy and tactics.
  • Collaborate with other stakeholders to build and execute on your plan, including Regional Sales, other Product Sales colleagues, Customer Focus, Research, and Consulting. 
• Product development collaboration:
  • Work closely with the Product and Research teams to help shape the Oils & Chemicals product development roadmap based on customer feedback, your experience and knowledge of customer workflows, and relevant competitor intelligence.
  • Support new Oils & Chemicals product and service development launches.
• Own the sales process:
  • take responsibility for the following aspects of the sales process which include prospecting, qualification, and selling the value proposition at all levels
  • collaborate with the regional Sales team by providing product sales support to the following aspects of the sales process which include, proposals pitching and technical & commercial negotiations,
  • ensure all aspects of the sales process must be handled efficiently and fully documented.
• Accurate sales forecasting:
  • Effectively manage the business pipeline to ensure accurate forecasting in Salesforce.

#LI-CN1

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).

• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Are you ready to kickstart your career with a company that values and invests in its talent? Join Bosch as a Technical Sales Engineer under the Graduate Specialist Program (GSP).

The Bosch GSP (short for Graduate Specialist Program), is an exclusive program which develops highly qualified young professionals to assume specialist responsibility, pathing them for corporate success. During this 18-months program you will engage in diverse training opportunities and be enrolled in an established mentoring system with our experienced leaders.

You will be part of the diverse talented team in shaping the Industry 4.0 landscape of Bosch Rexroth ASEAN & Oceania. Together with the team, you drive the digital transformation of a conventional business and deliver high performance solutions to our customers.

Job Description:

• To develop compelling technical sales proposals tailored to meet customers' hydraulic project, product, and service requirements.
• Conduct pre-sales activities, analyze customer's technical needs, and suggest innovative solutions.
• Collaborate with project and service teams during post-sales activities to ensure seamless project execution and commissioning.
• Able to work independently with limited supervision, demonstrating a keen awareness of the dependencies within the organization
• Strike a good balance between technical proficiency and sales acumen,
• Manage existing customer and develop new potential opportunities through building and promoting strong, long-lasting customer relationships by understanding their needs
• Develop new potential opportunities and stay updated on industry trends

• Deliver superior End User Experience while ensuring a managed, secure End User environment 

• Support various LOB users through direct end-user support or through projects that deliver changes to the end-user environment

 • Assist the Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment

 • Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology 

• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

 • Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency 

• Assist with patching and upgrading end user devices 

• Address quality and schedule conflicts 

• Availability for ad-hoc work after hours and on weekends where necessary

 • Ability to work in a high-pressure, fast moving environment 

 • At least 5 years of experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

 • At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms 

• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

• Knowledge of Desktop Services security and access standards and practices 

• Basic understating of networking and server technologies

 • Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications 

Job Responsibilities

• Manage the full cycle in-house recruitment process, including job description creation, job posting/advertising, sourcing, screening, interviewing, arranging for interviews, selection, offer preparation and onboarding.
• Source candidates through various portals, social media, creative recruitment channels, and the internal referral program.
• Participate in employment branding activities with the HR team, conduct jobs fairs, campus recruitment, internships and traineeship programmes.
• Develop offers in line with approved guidelines and negotiate offers with candidates.
• Prepare letter of employment and onboarding checklist for new hires.
• Responsible for web updating, recruitment status reporting(s) and job advertising.
• Accurately track and reports on the recruitment, onboarding and confirmation process based on agreed metrics, using MS Excel and relevant HRIS module.
• Assist Recruitment team in developing a strong network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.
• Assist recruitment team to ensure new hires are well-organized, onboarded and have a meaningful probation experience by collaborating with line managers, IT, finance and HR teams.
• Assist recruitment team in application of airport pass, term pass and airline house clearance.
• Perform other HR and administrative task as per assigned by your superiors.
• The above job duties are scoped in general and is not limited to the above.

Requirements

• Diploma / Degree with a qualification in HR Management or equivalent.
• Minimum 2 years of working experience in a high volume, fast-paced, blue-collared recruitment environment (external and internal recruiters are welcomed).
• Experience in organizing jobs fairs, career fairs, campus fairs and virtual job fairs.
• Experience in generating manpower and recruitment status report(s).
• Familiar with online job posting and advertising channels.
• Experience in using integrated applicant tracking system (ATS) or manual tracking systems.
• Experience in work pass application, e-issuance and renewal of work pass.
• Good knowledge of the Singapore Employment Act and other relevant legislations.
• Able to work in a fast-paced environment with constant changes.
• Excellent team player, good interpersonal and communication skills with problem-solving ability.
• Ability to multi-task and work within tight deadlines.
• Proficient in Excel, Word, and PowerPoint.
• Meticulous and pay attention to details.