Job Description:
• Partner with Bank’s IT and wealth management stakeholders to understand and document business needs, analyze processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges
Qualifications:
• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management
Expectations:
• Ability to work independently and as part of a cross-functional team in a dynamic environment.
• Strong problem-solving skills and a proactive approach to identifying business needs and delivering solutions.
• Detail-oriented with a commitment to delivering high-quality, accurate, and compliant business solutions.
• Flexibility to adapt to changing business priorities and to manage multiple projects simultaneously.
• Willingness to continuously learn and keep abreast of industry changes, regulations, and technology trends in wealth management.

• Central-North location
• 5 days work week
• $7,500 - $13,000 + Variable bonus
• Excellent career progression
• Attractive employee welfare benefit
• Regional projects spanning from Singapore to China, Bhutan, and Cambodia.

Responsibilities:

Reports directly to the Managing Director. You are to serve as Qualified Person and manage a team of engineers to ensure safe structural/ geotechnical design and excellent delivery of service to clients.

• Serve as Qualified Person (QP) and responsible for PE endorsement for projects assigned
• Responsible for the profitability and cost efficiency of your team
• Project coordination/management
• Lead projects and attend meetings
• Supervise and inspect construction works.
• Managing and supervising technical/site staff and administrative functions of the projects.
• Provide guidance and manage engineers in the team to ensure on-time and accurate delivery of service.
• Check critical design calculations and specifications of the project prior to approving all C&S related documents and drawings produced in the projects prior to submission to regulatory authorities.
• Able to be hands-on to carry out detailed analysis and design of civil, structural, and geotechnical works
• Able to be hands-on in preparing design calculation reports and structural drawings for authorities' submissions;
• Able to coordinate with various stakeholders such as clients, consultants, and contractors for projects

Requirements:

• Degree in Civil/Structural/Geotechnical Engineering or its equivalent
• Local design experience in C&S engineering work & conversant with Singapore Building Codes and Practices
• Familiarity with engineering software (e.g. Tedds, StaadPro, Prota, Etab) and submission procedures to regulatory authorities
• Strong report writing skills to prepare and furnish reports
• Registered with Singapore PE Board as Professional Engineer
• Willing to sign as signing QP

We regret that only shortlisted candidate will be notified.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

Overview

Are you insatiably curious, deeply passionate about the realm of digital applications and innovation, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Technology Specialist in Digital Application & Innovation at Microsoft.

Digital Application & Innovation is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including Managed/PaaS services on the Azure Platform, GitHub, and Visual Studio. These technologies empower developers to build, deploy, and manage applications in a cloud-native way.

As a Microsoft Technology Specialist, you will own and win the technical decision of customers. By demonstrating the value of Microsoft’s cloud services, you will help organizations trust Azure for their workloads, tools, and data. As a Technology Specialist in Digital Application & Innovation, you’ll be at the forefront of cloud-native architecture. This means designing systems that fully leverage the unique capabilities of the cloud, such as scalability, automation, and cost efficiency. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies such as Containers, DevOps, Software Development Lifecycle etc.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own technical discussions with customers leveraging processes and tools, demos and programs; using consultative sales methodology and technical expertise to influence customer vision; establish rules of engagement for extended teams. Support the creation of new pipelines in the account team by identifying new opportunities.
• Build technology strategy by mapping the agreed customer business outcomes into an appropriate Azure technology framework, resolving concerns, preventing and removing technical blockers, and translating technology complexity into business impact. Work with the customer, account team, and partners to drive and support the customer’s AI transformation inclusive of AI Applications and data foundation.
• Design the solution using your technical knowledge, architect skills and consulting skills to win a customer’s technical decision and meet the customer’s needs; drive Pilots/Proof of Concepts (PoC) to create momentum for Minimum Viable Product (MVP), infusing AI technologies where appropriate and being technically proficient to do Proof of Concepts (PoC) with hands-on-skills.
• Scale through partner by engaging in partner sell-with scenarios to carry out technical engagement activities, facilitating and managing partner resources and processes for Pilot/Proof of Concepts (PoC)/Minimum Viable Product (MVP).
• Be the Trusted advisor and be proactive to find and understand customers’ pain points and design and offer the technical solution that aligns with the business case.
• Be the Voice of Customer to share insights and best practices, connect with Engineering team and Global Black Belts to remove key blockers and drive product improvements.
• Maintain and grow expertise in developer tools, cloud native architecture and technologies, keeping up to date with market trends and competitive insights.

Qualifications

• 10+ years technical pre-sales or technical consulting experienceOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilites

• On-site Supervision of the following areas: C&S
• Assist the Resident Engineer in carrying out supervision works on site and also assist in supervising & co-ordination with other Resident Technical Officer at site;
• Quality control of all civil, structural and architectural works;
• Keep and maintain daily site record on progress of works, instructions given to Contractors, materials delivered to site, daily activities and weather conditions at site, number and visitors at site and any other significant information;
• Supervise and keep records of day works;
• Attend site/coordination meetings as directed;
• To carry site supervision and inspection of the works including any off-site manufacturing, precast concrete and structural steel fabrication as instructed by the Architect so as to ensure that works are constructed to required quality and accuracy;
• To monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately;
• To provide standing supervision as and when required by Contractors and/or directed by the Architect / SO;
• To maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc;
• To check that Contractor executes preliminaries items;
• To check service routes and Contractor’s setting out and report any deviations to the Architect / SO;
• To verify reports and claims submitted by Contractors;
• To record all variations as instructed or approved by Architect / SO;
• To attend to Contractor’s queries and coordinate works of main Contractor and direct Contractors / Suppliers at site;
• To inspect and take over completed works;
• To undertake any other duties related to the project as and when instructed by the Architect / SO;
• Check drawings and documents and report discrepancies;
• Report on site safety, security and housekeeping;
• Compile BSL Quarterly Report.

Responsibilities during TOP

• Ensure cleaning up of site for inspection through the Main Contractor;
• Verify that all constructed works are in accordance with approved authorities drawings prior to any authorities inspection;
• Ensure compliance with widths of all escape routes, stairs, handrails and doors;
• Ensure compliance to handicapped requirements;
• Assist Consultants to organise formal inspections;
• Ensure that all comments / non-conformance by authority departments are replied too and rectified within two weeks of Written Direction.

Requirements

• Minimum 5 years of site experience in the supervision of residential/mixed development;
• Must be accredited with the IES-ACES Joint Accreditation Committee (JAC);
• Prior experience in precast construction;
• Able to work overtime when required by schedule.

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum 'O' Level / Nitec in engineering or equivalent.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6- to 9-month Cabin Trainee Technician course (including On the Job Training) with assessment. Only those who pass the assessment will be offered employment for the role.

Description:

Hiring for Service Desk Lead who will manage and lead the technical support team.

Responsibilities:

• Manage and lead the technical support team.
• Responsible for overseeing the day-to-day operations of the technical support team,
• Providing guidance and support to team members
• Ensuring that customer inquiries and technical issues are resolved in a timely and efficient manner.
• Set performance goals and KPIs for the team
• Monitor individual and team performance and provide regular feedback
• Improve productivity and customer satisfaction
• Handle Customer Escalations

Requirements:

• 10+ years of related experience
• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.

Position: Admin & Sales Support Executive

Salary: SGD2,500 - SGD3,500

Location: Singapore, UBI

Are you an organized and customer-oriented individual looking to kickstart your career in a corporate office environment? We have an exciting opportunity for you to join our team as an Admin & Sales Support Executive.

Key Responsibilities:

• Assist in preparing simple sales quotations (training will be provided).
• Assist in updating quoted sales opportunities into sales funnel reports using cloud software.
• Assist in order processing and delivery coordination.
• Support the sales and service delivery team in daily operations and act as a liaison between departments for sales order delivery.
• Communicate with suppliers and customers to ensure the prompt completion of every sales order.
• Provide excellent customer service by conducting timely follow-ups via email and/or phone calls after delivery or service completion.
• Offer additional administrative support, including filing, ordering office supplies, and managing office amenities as needed.

Requirements:

• Minimum qualification of Diploma
• At least 1 year of relevant working experience in a corporate office environment (applicants with a background solely in retail will not be considered).
• Proficiency in MS Office applications (Excel, Word, Outlook).
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.
• Positive work attitude, trustworthiness, and a willingness to learn.
• Attentive and adaptable in a fast-paced working environment.
• Immediate availability or a short notice period will be a significant advantage.

How to Apply: If you meet the above requirements and are eager to contribute to a dynamic team, we encourage you to apply! Please send your resume along with a brief cover letter to [email protected]. We look forward to welcoming a dedicated Admin & Sales Support Executive to our clients

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions
• 
  

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

You will join the Global Maps Data Collection Team in supporting warehouse management and data collection projects.

Job description:

• Support Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Manage vendor requests, warehouse inventory, and timely delivery of devices and equipment.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Develop documentation and drive process improvements.

Requirements:

• Experience in warehouse management.
• Possesses operations, project management and inventory management skillsets.
• Ability to follow instructions and protocols.
• Self-driven individual with excellent time and project management skills and sense of urgency.
• Be willing to manage physical hardware/equipment by arranging calibration, mantaining inventory records
• Detail-oriented with excellent organizational skills and the ability to manage large datasets.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities

• Provide L2 helpdesk and onsite support to users on desktop, laptop, mobile and peripherals
• Update software patches periodically
• Provide services for all iMac, Deskside Break Fix support for end user devices and peripherals including delivery processing in accordance with Service Level by location
• Provide and/or oversee, as appropriate all installations and de-installations
• Provide and/or oversee cascades, moves, additions, refurbishments and operational changes for all in-scope equipment software, and related services at designated customer sites
• Coordinate, plan and schedule iMac in support of office changes, staff onboarding/offboarding with all IT functions and/or third-party vendors to minimise operational interruption or disturbance to customers
• Prepare and be on standby for video conference and meeting room A/V
• Assist in any IT-related projects, activities and events

Requirements

• Candidates with work rights in Singapore i.e Singapore Citizen and/or Singapore Permanent Resident due to nature of role
• At least Nitec or Higher Nitec certification
• At least 3 progressive years in a role of similar capacity
• Knowledge and hands-on experience with Microsoft end-user technology
• Knowledge and hands-on experience with iOS end-user technology

Preferred Requirements

• ITIL-certified

What do we do?

At Infosys Compaz(iCompaz), we focus on Digital Transformation for enterprises across industry vertical segments and services. We take clients on a rewarding journey of Digital Transformation, with strengths in AI, Data, User Experience, Cloud, Cybersecurity and Analytics, while also serving clients in their IT management in technology operations, infrastructure and applications. We serve a comprehensive client network spanning multiple industries and are helping clients meet the challenges of the digital economy in financial services, retail, transportation and logistics, telecom, services, and resource sectors, among others.

Why iCompaz?

• iCompaz is a Joint Venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries, and the JV was created exclusively to bring Digital Transformation capabilities and global skills to the ASEAN market. Temasek Holdings is a global investment company headquartered in Singapore. Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India.
• We take pride in our fair employment opportunity. You are welcome at iCompaz regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
• We offer an inclusive and diverse workplace environment to support your career aspirations. We have a strong emphasis on continuous learning to your professional and personal growth. If you are looking for an opportunity where you would be able to make an impact with what you are good at, and at the same time being able to explore any other area that interests or motivates you, WE’VE GOT YOU COVERED!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Summary:

The Hypervisor, Storage, and Backup Lead is responsible for managing, maintaining, and optimizing the project’s virtual infrastructure, storage systems, and data backup solutions. This role ensures high availability, performance, and compliance across virtualized environments and data systems, providing seamless support and solutions for mission-critical systems.

Key Responsibilities:

1. Hypervisor Management

• Design, implement, and maintain virtual infrastructure using hypervisor technologies, including VMware and Oracle Linux Virtualization Manager (OLVM).
• Monitor and optimize virtual machine performance, resource allocation, and utilization to ensure optimal system function.
• Ensure high availability and reliability of the virtual infrastructure through proactive maintenance, monitoring, and incident resolution.
• Manage and resolve incidents and problems within the virtual environment, collaborating with internal teams as necessary.

2. Storage Management

• Oversee the administration of storage systems, such as SAN (Storage Area Network) and NAS (Network-Attached Storage).
• Conduct regular storage health checks and utilization assessments, identifying and implementing optimization opportunities.
• Ensure adequate storage capacity is maintained to meet application and infrastructure demands.
• Address and resolve incidents and issues related to storage systems efficiently to minimize downtime.

3. Backup Management

• Manage and optimize backup solutions, ensuring data protection across the project’s environment.
• Monitor backup schedules to ensure successful completions, addressing any failures promptly.
• Ensure compliance with organizational and regulatory data retention policies and regulations.
• Resolve incidents related to the backup solution and perform necessary recovery actions.

4. Documentation and Reporting

• Maintain comprehensive documentation of virtual environments, storage configurations, and backup procedures.
• Generate regular reports on system performance, capacity planning, and backup status to support decision-making.
• Prepare Root Cause Analysis (RCA) reports for high-severity incidents and collaborate on preventive measures.
• Escalate issues to vendors when necessary to ensure timely incident resolution.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 5+ years of experience in hypervisor management (VMware, OLVM, or similar), storage systems (SAN, NAS), and backup solutions.
• Strong understanding of virtualization principles, resource allocation, and capacity planning.
• Proficient in storage administration, health monitoring, and incident management.
• Experience with backup and recovery systems, including scheduling, monitoring, and troubleshooting.
• Excellent problem-solving skills with the ability to address incidents quickly and effectively.
• Strong communication skills and ability to generate clear, detailed documentation and reports.

Preferred Skills:

• Certifications in VMware, OLVM, or related virtualization and storage solutions.
• Experience with high-availability architectures and disaster recovery planning.
• Familiarity with compliance frameworks related to data retention and recovery

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client, a well-known insurance company, is hiring for a 6-month contract as a Business Support Associate.

Key Responsibilities

• Ensure that all documents are processed within stipulated timelines and according to the operational procedures
• Check all documentation and ensure it meets requirements.
• Data-entry of key information such as client and product information, premium amount into the system
• Approve submission in online platform (internal/external system)
• Review unmatched lodgements/Exceptions
• Cleaning of submission data from the system as and when necessary
• Attend to all inquiries, feedbacks and complaints including highlighting issues and offering solutions to the Reporting Manager;
• Build and maintain good working relationships across all levels of personnel, internally and externally;
• Ensure accurate and timely communication network between Team members & Reporting Manager;
• Prepare, update, upload, archive and send data reports on daily, weekly and monthly frequencies (as and when required)
• Ensure all reports are accurate before disseminating to relevant departments within the timeline
• Prepare and/or participate in User Acceptance Test (UAT) for new system applications (when required)
• Participate in projects (such as system migration) as and when necessary
• Any Ad hoc duties which may include assisting other staff members and answering queries from advisers
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements

• 2-5 years of Life Insurance backroom experience preferred
• Competency in Excel (preferred)
• High accuracy with an eye for detail (preferred)
• Academic: min. Diploma / Bachelor’s degree (preferred)
• Professional Certification(s): Relevant Insurance certificates e.g. M5, M9 (preferred)

Company Reg No.: 201131609D | License No: 24S2411| Reg No: R1435178, Nadiah Marican

Job description

Responsibilities:

• Responsible for order processing via email or phone
• Check data accuracy in orders before releasing them to the Production Department
• Contact customers to obtain missing information or to answer queries
• Liaise with the logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Expedite orders through internal coordination
• Direct important feedback from customers to relevant departments
• Stay up to date with new products and features
• Provide administrative support and handle other ad-hoc tasks as assigned

Requirements:

• GCE ‘O’ level or high school diploma (or equivalent)
• Previous experience in sales administration or a similar role
• Good interpersonal and multitasking skills
• Proficiency with word processing and spreadsheet software, particularly MS Excel
• A team player with high level of dedication
• Ability to work under strict deadlines
• Strong attention to detail and accuracy
• Candidates who are able to commence on short notice will be preferred

We regret to inform that only shortlisted candidates will be notified.

Linda Lum

Senior Recruitment Consultant

MOM Regn No: R1436147

Target Recruitment Pte Ltd

MOM Licence No: 15C7744

Responsibilities:

• Knowledge in supporting Office 365
• Knowledge in support on premises Exchange Hybrid Servers
• Knowledge in supporting Azure AD Connect
• Able to support after office hours if required.
• Strong analytical, problem solving and troubleshooting skills
• Demonstrates good spoken and written communication skills

Requirement:

• Diploma or degree in Computer Engineering/Computer Science or Information Technology or related qualification
• IT certification or related qualification
• Min 3 year relevant experience.
• Strong problem-solving skills.
• Good communication skills.

Key Responsibilities

● Frontline IT Support: Act as the initial point of contact for all IT-related inquiries, handling support requests through phone, email, and ticketing systems.

● Problem Identification and Resolution: Perform troubleshooting for a variety of IT issues, including:

○ Hardware: Laptops, PCs, mobile devices, printers, headsets, desk phones, and conference speakers (e.g., Jabra, Poly).

○ Software/Applications:

■ Security tools (e.g., Zscaler, CrowdStrike)

■ Windows OS (Windows 10/11) and Microsoft 365

■ Finance applications (e.g., SAP client)

■ Printer software (internal and remote setups)

■ Productivity tools (e.g., Thinkcell, S&P CIQ, Quantiwise)

■ Communication and web conferencing products (e.g., Teams, Zoom)

■ VMWare VDI environment

● Service Requests: Handle service requests, including:

○ Triage issues and escalate when necessary

○ Open and manage cases with external vendors, such as Microsoft Engineers

○ Ensure timely follow-up and updates to users, maintaining a response time SLA of 15 minutes

● User Account Management: Address account-related issues (e.g., login issues, password resets, password expiry) and ensure timely resolution.

● Software Maintenance: Maintain, update, and patch software to ensure applications remain functional and up-to-date.

● Documentation: Develop and update user manuals, instructional documents, and guidelines for end-users.

● IT Asset Management: Track, update, and report on IT assets for audit and budget purposes.

Skills and Requirements:

● Strong Communication Skills: Excellent spoken and written proficiency in English, with clear, customer-oriented communication.

● Customer-Focused Attitude: Demonstrates a service-oriented approach, with patience and attentiveness to user needs.

● Technical Proficiency: Solid understanding of computer systems, basic networking, mobile devices, remote support tools, and web conferencing products.

● Experience: Proven experience in a help desk or technical support role, preferably in a finance industry environment.

● Sense of Urgency and Ownership: Proactively takes ownership of incoming requests, striving for first-time resolution and high user satisfaction.

● Adaptability: Willingness to work on a shift rotation and adapt to changing support needs.

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to execute financial reporting, project planning, and budgeting activities across the organisation

Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline,

including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communicatio

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Job Description

1. Programme Design and Implementation

•  Organize and manage activities during student engagement programme (e.g., Reintegration Programme, The Catalyst Programme, After-School Engagement) during term time.
• Organize and manage activities at the school’s after-school engagement centre, ensuring they are meaningful and engaging for students.
• Develop holiday programmes during school breaks to maintain student engagement

2. Student Supervision and Support

• Supervise students during activities, ensuring safety and positive interactions.
• Help manage and guide students towards building positive peer relationships and social-emotional competencies.
• Monitor and track student participation, following up with school personnel on non-participation.

3. Mentoring and Guidance

• Mentor identified students with a focus on goal-setting, academic support, and building social-emotional learning (SEL) competencies.
• Collaborate with teachers-in-charge to equip students with the relevant skills and values.

4. Resource Management and Activity Preparation

• Ensure the provision and preparation of necessary materials for all student engagement activities.
• Engage students in maintaining the designated after-school engagement room, ensuring it is conducive for activities.

5. Monitoring and Reporting

• Provide termly evaluations of the programmes, collecting feedback from students and preparing reports for school.
• Share updates and progress on student participation and programme impact for ongoing monitoring and improvement.
• Ensure adherence to the school’s code of conduct during all activities.

6. Collaboration with School Personnel

• Work closely with school personnel to provide follow-up support for students needing additional help, including connecting students with community resources.
• Assist with other school-wide initiatives that support the holistic development of students through uplift efforts.

7. Review and Improvement

• Conduct a review of the student engagement programme at the end of the academic year, recommending improvements for future implementation.

Work Schedule:

• Salary: up to $3,300 per month
• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Yio Chu Kang
• Working days: Mon to Fri
• Working hours: Mondays to Thursdays: 8:00am to 5:30pm, Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Diploma, Degree, or relevant certification from recognized local or international institutions or certification boards in: Social Work, Psychology, Education, Youth Work, or a related field.
• Has at least 2 years of experience working with youths.

EA License No.: 96C4864

Reg. No.: R24121728

Job Responsibilities:

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Drafts and edits letters, reports, and other documents.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
• Works closely with other administrative staff and supports other colleagues as needed.
• Any ad-hoc duties as assigned.

Requirements:

• At least 2-3 years of administrative experience, preferably in recruitment, HR, or talent acquisition.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task and meticulous to details
• A team player who can work independently
• Min diploma in any field

The role of the Technical Manager cum Trade Compliance Officer is to assist the Head of MRO in planning and supervise MRO engineer. This role also needs to ensure and adherence to safety regulations, industry standards and trade compliance activities is carried out.

Primary Duties:

Reporting to Head of MRO, you will have the following key responsibilities:

• Assist the MRO Head in planning and executing MRO strategies, ensuring all activities align with organizational goals.
• Supervise MRO engineers, providing guidance and support to foster a high-performance culture within the team.
• Coordinate and liaise with customers on any MRO related matters.
• Identify areas for process improvement and implement best practices to enhance operational efficiency and reduce downtime.
• Ensure adherence to safety regulations, industry standards, and organizational policies throughout MRO operations.
• Assist in the development and management of the MRO budget, tracking expenditure and identifying cost-saving opportunities.
• Analyze maintenance metrics and performance indicators to inform decision-making and improve reliability of equipment.
• Liaise with suppliers and service providers to ensure timely availability of parts and services needed for maintenance activities.
• Support the training and development of MRO staff to enhance skills and knowledge in maintenance practices.
• Ensure adherence to all domestic and international trade regulations, including customs laws, export controls, and sanctions.
• Perform regular audits of trade activities and transactions and prepare reports for management and regulatory bodies.
• Oversee the maintenance of accurate and comprehensive records related to trade compliance activities.
• Any ad-hoc task assigned by the higher management.

Key Attributes and Skills:

• Strong leadership and interpersonal skills.
• Excellent analytical and problem-solving Abilities.
• Strong organization skills with the ability to manage multiple priorities.
• Effective communication skills, both written and verbal.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Manage network infrastructure capacity delivery programs.
• Solve technical issues revolving around network port capacity, physical cabling installation, network equipment capacity, project scheduling, and logistics.
• Bring technical experts together to communicate and help develop solutions.
• Manage and nurture relationships between cross-functional teams, including external parties/vendors.
• ​Identify process and communications breakdowns, while developing and driving solutions to remedy the issues.

Minimum qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• 2 years of experience in program management.
• Experience with process improvement in the telecom or data center infrastructure space

Preferred qualifications

• Experience with data center, networking, or telecom operations.
• Experience working in organizational settings (e.g., shared accountability, geographic dispersion, ambiguity, etc.).
• Experience in Network, Electrical, Industrial, Mechanical, or other Engineering related field.
• Experience in co-location and large scale data center operations.
• Excellent investigative, quantitative, presentation, and problem-solving skills.