Company Overview
The concept behind Snap Fitness, the world's fastest-growing fitness franchise, is a simple one: compact, 24/7 gyms with state-of-the-art equipment, minimal staffing and no fuss.
Founded in 2003 in the United States, Snap Fitness has taken on a rapid expansion plan and has currently more than 2,000 clubs worldwide including USA, Canada, Mexico, Australia, New Zealand and now Singapore. We now offer fitness solutions to more than half a million members worldwide.
About the role
We are seeking a highly motivated and organized individual to join our corporate team as a Franchise Support and Development Executive. You will play a crucial role in providing support and guidance to our network of franchisees, ensuring the successful establishment, operation and growth of Snap Fitness franchises. Your responsibilities will include assisting franchisees in various aspects of their business, addressing inquiries, and facilitating communication between franchisees and the corporate team.
Working within a small, yet dynamic team of like-minded individuals, you will be required to be a self-starter, an accomplished problem solver, possessing excellent customer service ethic and communication skills, whilst maintaining high standards of work with a focus on attention to detail, and accept that ownership of the support role to our network, cannot be placed on paper – it is a way of thinking.
What you’ll do
Franchisee Support
- Monitor and engage with franchisees and provide regular updates to corporate headquarters
- Guide and support franchisees through the pre-opening process, providing detailed information about our brand, business model, and franchise requirements while maintaining the brand's standards and expectations
- Collaborate with franchisees during the opening process, ensuring a smooth and successful launch of their facilities
- Conduct training sessions for new franchisees on operational procedures, brand standards, and customer service to ensure consistency across all locations.
- Serve as a liaison between corporate headquarters and franchisees to address inquiries, concerns, and provide ongoing support.
Compliance Oversight
- Work closely with franchisees to ensure that approved plans are properly executed and aligns with the franchise guidelines.
- Conduct regular audits and inspections to ensure that operational and brand standards are communicated, trained, and maintained across the network
- Provide constructive feedback and recommendations to franchisees to enhance the overall brand consistency and member experience
Location Scouting
- Research and analyze potential locations for new franchises, considering demographic trends, competition, and market demand.
- Collaborate with real estate agents, property owners, and developers to identify and negotiate favorable lease agreements for new locations
- Evaluate the feasibility of potential locations based on factors such as technical suitability, foot traffic, accessibility, and local zoning regulations.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience in franchise support, business development, or a similar role within the fitness or hospitality industry is an added advantage
- Excellent communication and interpersonal skills to build positive relationships with franchisees and external stakeholders.
- Strong organisational and planning skills to manage multiple projects simultaneously
- Analytical mindset with the ability to assess potential locations based on various factors.
- Attentive to detail and a strong understanding of brand guidelines and franchise requirements
What’s in it for you
- Competitive remuneration
- 13th month Annual Wage Supplement
- Complimentary Gym Membership
- Health and wellness benefits
- Opportunities for professional development and career advancement
- Join a vibrant and passionate team dedicated to promoting fitness and well-being
- Training and development opportunities to enhance your skills and knowledge.
If you are passionate about the fitness industry, enjoy supporting entrepreneurs in their business ventures, and have a keen eye for maintaining brand consistency, we invite you to apply for this exciting opportunity to join our dedicated team at Snap Fitness and contribute to the growth of our dynamic fitness company.
Only shortlisted candidates will be contacted.
