The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, work experience in the industry certification will be an advantage.

This position requires a minimum of 1+ years of experience in supporting or developing application.

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concepts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Knowledge around software development, cybersecurity, application support is a plus.

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Roles and Responsibilities

Candidates are expected to: -

• Assist in planning critical path schedules and phasing to facilitate ongoing workshop activities
• Prepare and/or verify in-house and MOM test and calibration certificate
• Source for suppliers and assist in preparing quotation(s) (including Professional Engineer services)
• Assist in updating planned equipment maintenance program
• Communicate with clients and external professional engineers to understand requirements and constraints
• Prepare, record and file all relevant technical documents and certificates
• Key in technical requirements for certificates to be issued to clients
• Maintain accurate records of all in-house testing activities
• Perform any other technical-related assignments as assigned

Skills and Qualifications

A successful candidate will possess:-

• A Diploma in Engineering-related fields (e.g. Mechanical, Electrical, Marine Engineering, Maritime and Offshore Technology)
• Dynamic, self-motivated with good interpersonal skills
• Good technical knowledge in the marine industry
• Able to build and maintain good rapport with internal and external stakeholders
• High degree of flexibility and initiative to take on new challenges as the role develops

Working Hours

• Mon to Fri: 8am to 5:15pm
• Alternate Sat: 8am to 12pm (work-from-home arrangement)

Position: Desktop Support

Duration: Permanent

Location: CBD, Singapore

As a Desktop Engineer, your job responsibilities will cover the following:

• Perform End User Support – Client Management
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform user account management (eg. Create password, reset & delete)
• Perform local server administration to facilitate software distribution & patch management service.
• Manage client platform implementation / upgrade project.
• Ensure deliverables meet service level requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
• Submit progress reports.

Ideal candidate should possess the following:

• Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
• L1 & L2 support
• Preferably with 2 or more years related experience in IT Support.
• Experience in WOG Project will be an added advantage.

Responsibilities

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements

• COC Class 1 with sailing experience on product tankers
• Minimum 3 years experience ashore as a Technical Superintendent in tanker companies
• Familiar with Oil Majors vettings and inspections requirements
• Knowledge in PMS, SMS, Flag and Class requirements
• Must be willing to travel abroad on a rotational basis

Clarence Khoh

R1552376

Ready to play ?
We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

Job Responsibilities:

Accountable for overall Informatica Support delivery for GIC project
Manage and Drive all the client meetings independently
Provide regular and proactive status reports to Client on Informatica tickets
Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
Manage and guide junior resources.
Maintain Runbooks /Standard operating guides and manuals

Job Requirements:

Skillset: Informatica Power Center and Designer Tools Server Admin Support Unix/Linux Informatica Upgrade Support (Good to have)

Good Attitude and Communications Team Management Tableau knowledge (Good to Have)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Qualifications:

- Position requires a minimum of 1+ years of experience in supporting or developing application.

- Understand concepts of IT Production environment and deployment process

- Diploma / Degree in related field

Job descriptions:

• Roaming testing with Roaming partners for 3G, 4G, 5G and VoLTE coverage.
• Manage Roaming sim management/distribution
• Roaming reporting to Partners and Stakeholders on a regular basis with Reports to Senior management on a weekly basis.
• TADIG, NRTRDE and IREG support in general areas of work requirements
• Retail plans testing with Roaming and SMS fraud management on a daily basis. (Crucial)
• Manage commercial launches with roaming partners on a region/global basis.
• Assisting the Core Network Department on the daily operational tasks and Technical requirements.

Requirements:

• Basic understanding of GSMA/ IREG roaming procedures
• Fundamental knowledge of 4G and 5G Core Network Equipment and architecture is preferred.
• Familiar with Linux Operating Systems
• Ability to swiftly achieve alignment with multiple internal and external stakeholders
• Team player with a pleasant disposition and ability to take the occassional work demands from multiple touch points.

Responsibilities:

• Perform customers’ orders processing and arrange for shipment
• Providing sales support, pricing support as well as assisting in sales campaigns to maximize sales profitability
• Maintain good customer relationships, including going for customer visit if necessary
• Prepare weekly sales reports and managing monthly orders and sales
• Conduct market trend analysis and competitors analysis for market competitiveness
• Review on competitors’ sales operations, strategies, and proposal for improvement measures
• Responsible for invoice/ billing matters and payment follow-up
• Perform other ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree or Diploma in any related discipline.
• At least 1 - 3 years of sales support or inside sales experience
• Willingness to travel if required.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
As a LinkedIn Talent Solutions Manager, you will be responsible for providing leadership and direction to a team of Talent Solutions Support representatives to ensure their success, while having visibility and collaborative opportunities to all lines of business, both internal to Global Support and our Cross-Functional partners and stakeholders.

You will provide coaching and guidance regarding the quality of client interactions and daily operations while assessing the resources and staff needs for your team. You will also implement strategies and plans for the team while adjusting processes to meet overall company objectives as directed by senior leadership. You will be involved in leading a dynamic team responsible for both proactive and reactive customer interactions, managing team members across multiple geographies, and ensuring the delivery of high-quality support.

There is an opportunity and expectation to be a point of contact for cross-functional partners, and effectively communicate at all levels within different organizations within LinkedIn while reporting directly to the APAC LTS Support Director.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Inspire, motivate and lead a team of managers, and consultants based in India, Singapore and Australia in achieving SLAs and operational targets.
• As part of the APAC LTS Support leadership team, drive collaboration with the teams across the regions to achieve consistency and contribute to making a global impact
• Lead the team in identifying opportunities in the improvement of processes and policies.
• Lead, engage and advise cross-functional teams on implementing improvements and recognizing innovation opportunities to achieve optimal customer satisfaction results
• Play a critical role in contributing to the LTS strategic vision for our Members, Customers and employee's success.
• Develop and report on key metrics and work with LinkedIn senior management to find additional opportunities to leverage the team to deliver more value while continually lowering costs.
• Manage internal and external escalations from customers, business partners and within the team
• Motivate, inspire and enable employees to deliver value and solutions for any business concerns
• Serve as the leading voice of the customer and act as a customer experience advocate in considering decisions that will impact the customer
• Conduct quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed

Basic Qualifications:

• 7+ years of experience in customer support
• 5+ years of people management experience

Preferred Qualifications:

• Experience managing B2B customer relationships.
• Experience with customer communication (email, inbound/outbound phone and chat).
• Experience monitoring, driving and coaching to KPI’s
• Experience leading in a queue environment, consistently delivering to workforce management needs
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).
• Excellent communication, follow-up, interpersonal and customer service skills.
• Ability to use creative solutions to drive initiative locally or through partnering with other locations.
• Ability to make discretionary decisions based on appropriate research with involvement as needed by key stakeholders.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
• Ability to work in a fast-paced environment.

Suggested Skills:

• Complex Problem Solvin
• Executive and Stakeholder Management
• Team and Performance Management
• Global Collaboration

Purchase Requisition

• Creation of Purchase Requisition and liaising with requesters from various departments (charge code, amount, contract fund utilization, delivery location)
• Monitor and follow up on document status
• Preparation of document listing on bi-weekly basis
• For CAPEX and visibility: to check against CAPEX availability and visibility fund in CMS

Goods Received (GR)

• Review completeness of Purchase Order (PO) invoices within Invoice Processing Portal
• Perform 3-way match between Delivery Order (DO), PO and invoices.
• Compilation of supporting documents and providing comments when necessary
• Posting of GR
• Attached all relevant documents (DO, etc) in SAP, and file all document

POSM Management

• Weekly inventory reconciliation and upload to system
• Handle delivery/collection requests from various departments
• Monitor and follow up with POSM movement including liaising with 3rd party Warehouse & Logistic on collections & deliveries.
• Monthly Inventory reconciliation
• Creation of material code for New POSM registration, including the maintenance of master list
• Handle incoming shipments for POSM related PO, including liaising with approved forwarder
• Inform 3rd party Warehouse on incoming shipment with information on the POSM for their GR
• Liaise with Marketing Team and review of POSM for disposal on quarterly basis

Requirements

• Minimum Diploma in Marketing
• Preferably 1 year experience with SAP experience preferred.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

BIM Modeler / Drafter - Technical Drawing / Revit (MEP) & AutoCAD software & M&E Services [3770]

• Salary range: $3000 - $4000
• Work location: Sengkang
• Working Days: 5.5 Days [Alternate Saturday]
• Working Hours: 9am - 6pm // 9am - 1pm

Responsibilities:

• Prepare BIM Model, Shop drawings & detail drawings of building according to requirements.
• Coordinate with Subcontracts/Engineer to ensure that all drawings are submitted on time.
• To liaise with contractors and clients on coordination issues highlighted and resolved.
• To attend meeting with client.

Requirements:

• Knowledge of Revit (MEP) & AutoCAD software & M&E Services
• Able to read & understand technical drawing and translate to concept.
• Preferably with experience in Fire protection system.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Create project plans with relevant team members for Data Correction from several teams

Supervise team members and ensure that deadlines are followed.

Organizing Daily Scrum to coordinate team effort to ensure progress towards sprint goals & organizing Sprint retrospectives.

Establishing an escalation mechanism for impediments & identifying delivery effectiveness improvements.

Work with Product owners to (SM & delivery Team) understand product roadmap and backlog.

Work with the technical lead/Architect (SM & delivery Team) to understand broader concepts.

Set metrics with the team to display their future improvement and their as-is status.

Proactively searching for issues related to software delivery/quality/speed, raising it when required and solving it with the team.

Propose improvements in the development process, documentation, and collaboration to improve quality and effectiveness.

Creating an environment where focus is translated into sprint goals as well as on the scale of Product Goal.

Skills preferred:

Understanding of the principles of IT Data security and data protection

Experience using agile project management tools such as Jira, and Confluence and data management tools like BI Dashboard.

Experience working within the information/records management discipline.

Experience in the financial services industry with a focus on Private Banking/Wealth Management

Experience with data governance, master data management, and quality assurance.

Fast Escalation Handling & Quality Control

Responsibilities

• Provide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support.

• Be the Customer Lead Engr (CLE) for assigned account.

• This position may also involve on-site day to day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design.

• Attend maintenance windows when needed.

• Be able to accept on-call duties outside of normal business hours when required. This includes being on weekend shift when the business requires.

• Provide on-site support to customers where and when required.

• Communicate with Design and Supply Chain on problems / issues found in the field.

• Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training

• Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback.

• Create, review, validate and publish required MOP/ISB/FSB documents.

• Contribute to knowledgebase (KCS)

• Help train newly hired Technical Support Engineers.

• Interface between customer and other technical support teams

• Work with internal stake holders to manage customer issues.

Requirements

• Bachelor’s degree in relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university

• Minimum 3 to 5 years related experience in the field of telecommunications preferably in technical support role.

• Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Layer 1 and Layer 0 technologies, protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc.

• Knowledge and experience in operation of optical transport systems.

• Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management

• Knowledge of OTN and related technology

• Packet and IP networking knowledge and experience including but not limited Layer 2 and Layer 3 switching and routing. Prove knowledge of networking protocols including but not limited to OSPF, MPLS, BGP, ASBR, etc.

• Proven track record in the field of technical support and customer service.

Licence No: 12C6060

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

Roles & Responsibilities

• Installing, maintaining and repairing laundry plumbing systems and fixtures.
• Fitting and repairing various commerical laundry
• Cutting, welding and assembling pipes, tubes, fittings, and fixtures.
• Inspecting and testing plumbing systems for safety, functionality, and code compliance.
• At least 3-5 year(s) of working experience

Requirement

• Master / Bachelor’s degree in computer science, computer engineering, or relevant field
• Several years of proven project experience in the area of SAP BW/4 Hana and hybrid data modeling
• Strong ability to translate business requirements into technical concepts and implement innovative SAP BI solutions from these
• Experience in sales reporting with SAP BI/BW, including understanding sales-relevant key figures, their calculation and translation into high-level reports with various requirement widths, as well as advising internal stakeholders on the technical optimization of the same
• Knowledge of ABAP OO, CDS Views, SQL Script is an advantage
• Knowledge of SAP Analytics Cloud desirable
• Deep technical understanding and knowledge of ABAP, AMDP development

Responsibilities:

• Oversee the daily operations of the Technical Operation Team, including repair work, routine servicing, maintenance tasks, and Testing & Commissioning (T&C) processes.
• Deliver exceptional customer service, managing expectations and building long-term relationships through quality service deliverables.
• Efficiently manage departmental resources to guarantee uninterrupted operations and service excellence.
• Regularly assess and enhance the team's competency levels through continuous training and improvement plans.
• Implement equipment refresh strategies for customers, ensuring their technical infrastructure remains up-to-date and efficient.
• Conduct thorough quality checks on completed work to maintain high standards of service.
• Uphold strict compliance with Health, Safety, Environmental, and Assurance (HSEA) regulations, ensuring a safe working environment.
• Diagnose and repair M&E infrastructures within data centers, demonstrating advanced troubleshooting skills.

Requirements:

• A Diploma or Degree in Mechanical & Electrical Engineering or a related discipline, supplemented by a minimum of 5 years of relevant experience, including at least 2 years in a leadership role.
• Deep understanding of M&E services, with additional certifications such as Fire Safety Manager, Green Mark, or Licensed Electrical Worker (LEW) being highly advantageous.
• Strong interpersonal skills to effectively manage customer relationships and lead a technical team.
• Self-motivated, meticulous approach to work, with a commitment to high-quality service delivery.
• Possession of a Class 3 Driving Licence is preferred, facilitating on-site management and customer engagement.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

(HR) People Support Specialist – (Korean language proficient)

Responsibilities

· Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.

· Ensure employee inquiries are properly researched and handled in the most complete and professional way.

· Connect with employees by phone and email to explore their needs and determine level of support required.

· Use your exceptional analytical skills to research and resolve complex and sensitive issues.

· Take ownership in the employee experience and contribute directly to the company culture for all employees.

· Obsess over the customer experience in every interaction.

· Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.

· Able to read and write in Korean (TOPIK II Level 5) to efficiently communicate with non-English speaking locals based in Korea, pertaining to their internal HR queries. To provide HR support for non-English speaking colleagues in Korea and answer their queries, which will require use of Korean language.

Requirements:

· Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.

· Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources.

· Bachelor’s degree or equivalent and relevant work experience

· Proficiency in spoken Korean (TOPIK II Level 5) to liaise with non-English speaking locals in Korea to answer to their HR queries in Korean language.

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

Job Responsibilities:

• Support running of Senior's programmes/activities at external venues
• Handle calls and email enquiries
• Involve in data entry (Microsoft Office functions, Salesforce etc)
• Assist in the logistic preparation for programmes/activities
• Other general clerical duties such as filing, SMSes publicity etc

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Good interpersonal and communication skills, with a service-oriented attitude
• Meticulous, attention to detail and accuracy
• Familiar with basic Microsoft Word and Microsoft Excel functions
• Passion to serve in social service sector

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

The Department

The IT Department is responsible for supporting and maintaining the Campus IT Infrastructure, AV Infrastructure and Phone system. Providing efficient system support to all users. The department is also responsible for resolving any IT-related faults Quickly and efficiently,

The Position

The IT support individual will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Manager. The individual is responsible for supporting and maintaining IT Infrastructure, AV Infrastructure and Phone system plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the campus

· Repairing and replacing equipment as necessary

· Testing new technology

· Possibly training more staff members

· Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Act as the initial point of contact for all computer and system-related concerns from all users.

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Escalate IT issues to the IT Manager where necessary

· Responsible for managing backups

· Manage AV and Telephone systems

· Setup class AV system, Setup class recording

· Setup AV system for On-campus event

· Creating purchase requisitions for IT hardware/software

· Ensuring all software purchased licensing is recorded and maintained

· Setting up new users and disabling expired accounts in accordance with HR requirements

Other

· Prepare documents, meeting materials, and correspondence.

· Perform basic administrative support duties as required to meet specific operational objectives.

· Perform miscellaneous job-related duties as assigned by the IT Manager

Requirements

At least 2 years of experience in related profession preffered

Degree/Diploma in Computer Studies, Certification like MCSE or CCNA will be advantage.

Working hours

5 days work week (might have shift timigs and MUST work one weekend)

Position: Application Development and Support
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Job Objectives
Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application

Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

• Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.
• Documenting design decisions, components and keep the knowledge base.
• Develop the code and provide hands on engineering expertise to the development teams
• Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.
• Ensures that expected application performance levels are achieved.
• Perform unit and system testing of application code as well as execution of implementation activities.
• Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.
• Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Job Requirements:

• Bachelor's degree in computer science, information technology, or a related field
• SWIFT/AMH, Banking Experience with Technical proficiency
• 6-9 years of relevant experience with key skills in AMH, SWIFT, Unix, Oracle, MQ and JAVA

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432