• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Pls. go to Qualcomm Official website to apply for the req if you are ineterested in. https://careers.qualcomm.com/careers/job/446698357128

ROLES AND RESPONSIBILITIES

DC OPERATIONS.

• Supervising warehouse staff and daily activities.
• Manpower planning based on forecast and demand.
• Managing, evaluating, and reporting on operations productivity.
• Tracking inventory levels, ensuring Inventory accuracy. Conduct timely inventory count and Generate reconciliation reports.
• Constantly work to improve processes and optimize employee workflow.
• Make suggestions for productivity improvements and execute improvement projects independently and with cross functional teams.
• Determine and track important KPI’s to measure the operational performance.
• Aid in warehouse space utilization by designing facility layout to achieve max storage efficiency.
• Coordinate on maintenance of necessary warehouse equipment.
• Maintaining records, reporting relevant information, and preparing any necessary documentation.
• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Ordering supplies and maintain suitable inventory levels for the warehouse consumables.
• Ensuring basic maintenance standards and compliance with Health and Safety regulations.
• Train, guide and evaluate new employees.

FREIGHT OPERATIONS:

• Optimize / Re-engineer a cost-effective Freight Process to improve international and local delivery performance, transportation network and shipment quality.
• Set-up and coordinate all project logistics activities - material collection, shipment, follow-up, export and import clearances and delivery to destination.
• Demonstrate Continuous Improvement and problem-solving ability that allows for effective and timely resolution of process related issues.
• Able to process data and bring visibility into freight trends (costs, volumes, performance, etc.) and drive improvement and / or corrective actions.
• Support Global stakeholders with transportation related requests and work with carrier partners on their execution.
• Support in the investigation of internal/external customer complaints to find the root causes and advise appropriate solution to resolve them.
• Other tasks in the area of transportation or data handling based on business needs.

RECLYCLING ACTIVITIES:

• Experience in handling RFQ to on-board potential scrap vendor
• Knowledge of recycling and calculation of carbon footprint for all products.
• Work with vendors in salvaging scrap and recovery of precious metal.
• Keep close track on the scrap recovery and provide necessary updates to management.
• Coordinate with internal team and vendor to ensure smooth operation support for all type of scrap activity
• Provide the necessary support on onboarding new scrap vendor
• Update internal team on the monthly scrap scheduled and follow up on the estimate volume to vendor
• Support and coordinate ad-hoc scrap collection from internal team (Hardware, IT and other product)
• Experience in doing up flow chart and write up process flow for scrap
• Follow up with Finance team on the payment
• Provide visibility to the management team on the scrap volume and the scrap value collect due date.
• Experience in semiconductor industry

Minimum Qualifications:

• High School Diploma or equivalent.
• 2+ years of Logistics or related work experience.

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Job Description:

• Good receipt process in physical store
• Perform order picking and packing tasks accurately and efficiently
• Assist in loading and unloading of cargoes
• Warehouse house-keeping
• Process inventory for delivery
• Sort, organize and inventory in the proper location
• Package items and label correctly
• Follow safety procedures and guidelines while handling materials and operating equipment
• Utilize forklifts/reach truck for material handling tasks as needed
• Ad-hoc duties as assigned by supervisor

Job Requirements:

• Strong teamwork and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Physically fit to carry up to 25kg of load
• Able to work overtime when required.

Working Location : Penjuru Lane

Working Hours : 5.5 days, 8:30am-5:30pm (Mon-Fri), 8:30am-12:30pm (Sat)

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Responsibilities:

● Responsible for arranging smooth and timely incoming and outgoing shipments

● Responsible for monthly cycle count and stock accuracy

● Responsible for accurate documentation and records on all inventory movement in and out of the internal and external storage facilities for its accuracy. This involves timely updating and reporting of inventory movements in the inventory system in accordance to company's guidelines, processes and policies.

● Work with forwarders, suppliers and vendors to optimize logistics: RFQ, scheduling, bundling, import/export terms

● Ensure smooth warehouse operations such as goods receiving and inspection on quantity and condition, timely dispatch of goods to customers and ensure accurate labelling in accordance to requirements.

● Maintain documents relating to supply chain process in accordance with the company’s quality requirements: for example packing lists, invoices, insurance policies, bills of lading, shipping agreements, delivery notes

● Communicate informed risks within the business to key stakeholders

● Any other ad-hoc duties assigned

Requirements:

● Education – Nitec/Diploma in logistics, warehousing, supply chain management or similar field preferred

● 1+ year of experience in logistics, warehousing, supply chain management or related

● Good computer literacy

● Good interpersonal skills, especially to be able to communicate externally with suppliers and internally with colleagues

● Good time management and organizational skills to meet timescales and deadlines

Responsibilities:

• Manage the logistics team, providing guidance and support to ensure smooth department operations.
• Collaborate with the management team to plan and implement the company's supply chain strategy in alignment with organizational objectives.
• Supervise warehouse operations, including shipping, receiving, and proper documentation.
• Implement effective inventory management and cost control to align with business objectives.
• Ensure proper distribution of operational requirements.
• Lead and oversee the implementation and maintenance of all safety, health and environmental procedures in accordance with company policies and standards.
• Communicate and collaborate effectively with internal and external stakeholders to resolve operational issues.
• Develop and maintain new in-house or ERP systems aimed at enhancing overall company efficiency and productivity.
• Develop and maintain logistics policies and procedures to streamline operations.
• Build and maintain positive relationships with various vendors and suppliers.
• Stay informed about supply chain regulations and legislation, ensuring full compliance.
• Perform other ad-hoc duties/tasks as assigned.

Requirements:

• Minimum Degree in any field.
• At least 2 years of warehousing, delivering goods, and/or logistics experience, preferably in the F&B industry or similar.
• Possess Class 3 or Class 4 driving license will be an added advantage.
• Comfortable handling heavy loads of items.
• Willingness to learn with a good working attitude.
• Ability to work independently with little supervision and be organized.
• Candidates without prior experience will be considered as on-the-job training will be provided.
• Able to commence immediately or within a short notice period will be an added advantage.

Job responsibilities & Duties

• Physical picking & packing for 3PL client’s orders and incoming shipments
• Planning delivery for 3PL orders
• Co-ordination of delivery with Drivers and 3PL
• Processing of orders for 3PL clients
• Processing of e-commerce orders
• Any other duties assigned by superior / management

Job requirements

• Candidate must possess at least O Level certificate
• At least 1 year of working experience in related field
• Prior experience in the pharmaceutical industry will have an added advantage
• Good team player

• Provide assistance in warehouse space utilization by designing facility layouts to achieve maximum storage efficiency
• Maintain accurate records and files of inventory usage
• Select, train, motivate, and evaluate assigned personnel
• Discover new trends and innovations in the fields of warehousing and storage programs.

Responsibilities:

・Manage and develop a team of 3 subordinates in export/import PIC (Sales 50% / Office 50%)

・Prepare quotations and cost management.

・Build relationships with partner companies.

・Negotiate rates with carriers and NVOCCs.

・Deliver performance reports and contribute to strategic planning during monthly meetings.

・Provide weekly progress updates on performance, strategies, and activity outcomes.

・Maintain knowledge and oversee the management of licenses such as ZeroGST, MES, RACA, and others related to export/import.

・Maintain ISO documents related to the department.

Requirements:

Minimum 5 years of experience in Freight Forwarding sales.

Responsibilities:

• Plan and oversee daily production activities to ensure efficient operation
• Develop and implement production schedules to meet customer demand
• Monitor production processes to ensure compliance with quality standards
• Manage inventory levels to optimize production efficiency
• Train and supervise production staff to ensure adherence to safety and quality protocols
• Identify and implement process improvements to increase productivity and reduce costs
• Collaborate with other departments, such as procurement and quality assurance, to ensure smooth production operations
• Develop production plan and schedule to meet customers’ needs.
• Coordinate with relevant stakeholders to optimize inventory control and production.
• Coordinate with relevant stakeholders the workflow of produts to ensure the execution of production plans and schedules.
• Highlight possible issues that might affect production output.
• Response to product non-conformance with the production and quality team to minimize interruption to production schedules.
• Liaises with Customer Service on urgent orders delivery.
• Schedule work shifts according to production needs.
• Monitors Work Orders progress and obtain output information (number of finished products, percentage of defectives etc.)
• Identify opportunities and support implementation for continuous improvement activities.
• Adherence to all standards of quality and hygiene of product in accordance with FSSC22000 Food Safety System requirements.
• Comply with Workplace Safety and Health and Environmental Monitoring Systems.

Requirements:

• Bachelor's degree in food science, food technology, or a related field
• Minimum of one year of experience in food production management
• Strong knowledge of food production processes and equipment
• Excellent leadership and communication skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Proficient in Microsoft Office Suite
• Ability to communicate verbally and in writing effectively.
• Self-motivated.
• Related experience in relevant industry or some chemistry background.
• Demonstrated commitment and understanding of food safety and quality principles.

Join Our Dynamic Team as an HR Executive!

Are you ready to be the heartbeat of our team? We’re seeking a vibrant and proactive HR Executive to join our crew and drive our people-powered mission forward!

Responsibility:

• Manage recruitment, from sourcing to onboarding, aligning hires with company values.
• Oversee HR operations, ensuring accuracy in documentation, payroll, and benefits.
• Cultivate positive employee relations, addressing queries and conflicts empathetically.
• Facilitate employee development through training and talent management strategies.
• Ensure HR policy adherence, stay updated on labor laws, and suggest improvements.
• Collaborate on cross-functional HR projects, leveraging analytics for data-driven decisions.

What We're Looking For:

• A people enthusiast! You love working with and for people.
• 2+ years of HR experience in a dynamic environment (fresh ideas encouraged!).
• A wizard at multitasking; you're the master of juggling priorities.
• A communicator extraordinaire, able to inspire and engage.
• An innovator who thrives in a fast-paced, ever-evolving workplace.

What You’ll Get:

• A vibrant and inclusive workplace where your ideas are valued.
• The opportunity to shape our people strategy and drive positive change.
• A supportive team that’s more like family than colleagues.
• Room to grow and develop professionally in a stimulating environment.

Please submit your updated resume by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume/details to WhatsApp +65 88572766

Whatsapp: https://wa.me/6588572766

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

• Position : Logistics Administrative Executive (Luxury Retail) – Up to $3,600 - Alexandra - All Welcome!
• Location : Alexandra
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,600 + AWS + Performance Bonus + 14 Days AL
• Duration : Perm
• Industry : High End Luxury Watch Retailer

Responsibilities:

• Assiting in all administration and logistics duties such as marketing logistics, inventory and watch boxes
• Ensure that items are prepared for third party collection or delivery
• Coordinating with Logistics forwarders on receiveing of cargo and perform stock count according to movement
• Ensure all inventories are properly monitored and reconciled
• Ensure all shipments are properly checked against shipment invoices and to follow up with HQ if necessary
• Ensure quality control on shipments according to company guidelines and standards
• Any other ad-hoc duties as assigned

Requirements:

• Minimum Diploma qualifications in Logistics related field
• Prior experience in related logistics field
• Must be physically fit to carry items

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Responsibilities:

● Responsible for arranging smooth and timely incoming and outgoing shipments

● Responsible for monthly cycle count and stock accuracy

● Responsible for accurate documentation and records on all inventory movement in and out of the internal and external storage facilities for its accuracy. This involves timely updating and reporting of inventory movements in the inventory system in accordance to company's guidelines, processes and policies.

● Work with forwarders, suppliers and vendors to optimize logistics: RFQ, scheduling, bundling, import/export terms

● Ensure smooth warehouse operations such as goods receiving and inspection on quantity and condition, timely dispatch of goods to customers and ensure accurate labelling in accordance to requirements.

● Maintain documents relating to supply chain process in accordance with the company’s quality requirements: for example packing lists, invoices, insurance policies, bills of lading, shipping agreements, delivery notes

● Communicate informed risks within the business to key stakeholders

● Any other ad-hoc duties assigned

Requirements:

● Education – Nitec/Diploma in logistics, warehousing, supply chain management or similar field preferred

● 1+ year of experience in logistics, warehousing, supply chain management or related

● Good computer literacy

● Good interpersonal skills, especially to be able to communicate externally with suppliers and internally with colleagues

● Good time management and organizational skills to meet timescales and deadlines

Principle Responsibilities: -

1. Manage the order taking procedure and support logistics coordination, communicating with suppliers, warehouse, forwarders and the importers (clients) for all export matters.
2. Responsible for completing and ensuring compliance with the full set of regulatory documentation process for international shipments.
3. Arrange packaging and documentation in alignment with specific country requirements.
4. Monitor and update shipment status to the importers (clients).
5. Perform data entry and maintain accurate documentation and records in ERP system in accordance with company policies and procedures.
6. Process all trade related purchases/invoices/payment documentation.
7. Coordinate and participate in annual stock-take activities.
8. Any other adhoc duties as assigned.

Requirements:-

1. Diploma in Logistics or related fields.
2. At least 3 years of relevant experience in trading or shipping industry.
3. Possess good knowledge of full set of export shipping documentation, such as letter of credit.
4. Capability to manage large amount of data, by means of Excel and ERP.
5. Possess strong communication and time management skills.
6. Knowledge or keen interest in musical instruments and/or audio products is an advantage

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

Critical Work Functions and Key Tasks

· Manage day-to-day activities in the Program Management Office for Warehousing and related Logistics projects.

· Analyze business supply chain and/or warehouse requirements to formulate project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.

· Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

· Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility / manpower / system readiness.

· Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.

· Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, sign-offs and ensure closure.

· Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.

· Organize PMO teams to support training needs and related to project management standards and project monitoring

· Support program/project audits

Requirements / Qualifications:

· Degree holder with 7-10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience in Logistics/Supply Chain. Other disciplines with experiences in logistics operations management preferable in 3rd party logistics, distribution or manufacturing environment will be considered.

· Minimum 2 years warehousing experience with knowledge of at least one warehouse management system (WMS)

· Working knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

· Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

· Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.

· Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

· Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

· Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

· Proficient in Microsoft Office Excel, MS SharePoint and Tableau will be an advantage.

Competencies:

· Ability to manage multiple project activities at the one time and excellent prioritization skills.

· Excellent professional written and verbal communication skills, plus effective interpersonal skills.

· Analytical and strong in mathematics

· Driven, result-oriented and independent

· Good communication skills, both written and spoken

· Self motivated

· Attention to details

Job Description

1. Coordinate with suppliers, customers, kitchen team and transporters to ensure timely delivery of goods and materials.

2. Plan and schedule deliveries, considering factors such as transportation modes, routes and cost effectiveness.

3. Monitor inventory levels and collaborate with procurement teams to maintain optimal stock level.

4.Perform regular quality checks on finished products (cakes) to ensure adherence to quality standards.

5. Assist in fulfilling orders by picking and packing accessories and gift cards accurately and efficiently.

Accountabilities

1. Ensure fast (1 hour) customer ticket turnaround time.

2. Keep complaints below 2%

3. Ensure all orders for our standard and designer bakes are loaded onto delivery vehicles timely.

4. Other administrative and adhoc duties.

Responsibilities:

● Responsible for arranging smooth and timely incoming and outgoing shipments

● Responsible for monthly cycle count and stock accuracy

● Responsible for accurate documentation and records on all inventory movement in and out of the internal and external storage facilities for its accuracy. This involves timely updating and reporting of inventory movements in the inventory system in accordance to company's guidelines, processes and policies.

● Work with forwarders, suppliers and vendors to optimize logistics: RFQ, scheduling, bundling, import/export terms

● Ensure smooth warehouse operations such as goods receiving and inspection on quantity and condition, timely dispatch of goods to customers and ensure accurate labelling in accordance to requirements.

● Maintain documents relating to supply chain process in accordance with the company’s quality requirements: for example packing lists, invoices, insurance policies, bills of lading, shipping agreements, delivery notes

● Communicate informed risks within the business to key stakeholders

● Any other ad-hoc duties assigned

Requirements:

● Education – Nitec/Diploma in logistics, warehousing, supply chain management or similar field preferred

● 1+ year of experience in logistics, warehousing, supply chain management or related

● Good computer literacy

● Good interpersonal skills, especially to be able to communicate externally with suppliers and internally with colleagues

● Good time management and organizational skills to meet timescales and deadlines

Responsibilities:

• E-commerce goods are put on shelves, picking and packaging;
• Keep work place clean and tidy;
• Other duties when assigned by the warehouse supervisor.

Requirement:

• Warehouse experiences will be a plus;
• Able to start work immediately will be a plus;
• Forklift license will be a plus;
• 5.5 day work week.
• Willing to work overtime. Overtime pay is included in salary range.

General Description (Job Scope)

• To take charge of the warehouse daily activities.
• To lead the program to achieve company and program’s objectives To be responsible for the operating cost and ensure profitability of the program.
• To lead and motivate staff to achieve suppliers and customers objectives.
• Identify and schedule training for the warehouse administration staff.
• To enforce compliance to the warehouse procedures and safety.
• Ensure Quality Policy and Objectives are understood, implemented and complied by the staff.

Specific Accountabilties

• Recruitment of staff.
• Take discipline action on staff when required.
• Approve staff leave, medical leave and taxi claim.
• Approve requistion on items for packaging for warehouse usage.

Skills Required

• Computer literacy.
• Good human and management skills.
• Knowledge in presentation software.
• Good analytical and management skills.

Experience & Qualification

• At least 3 years related experience in managerial capacity.

Summary:
As the Area Logistics Manager, you will manage dry equipment assets, flow and related operations in the region. You should have the ability to work and handle pressure in a dynamic and fast paced environment with strong analytical and communication skills.

Main Responsibilities:

• Manage overall dry equipment inventory in Asia region under the broad direction of Head Office Logistics department.
• Plan, optimize and direct dry equipment flow to support deficit areas (incl. surplus and transshipment hubs) to support export demand.
• Manage all idle container asset in the region (including damaged, sale/off-hire candidates) to reduce operating cost.
• Liaise with Procurement team on SLA (terms & conditions) for storage space
• Work with agencies and Lines cargo flow / ship managers to maximize empty loading, i.e. space requisition, track loading and corrective actions for any deviation.
• Any other equipment task assigned by supervisors

Minimum Requirements:

• Degree Holder in relevant disciplines
• Minimum 4 years’ experience in shipping and equipment operations are preferred and be able to manage a small team
• Proficient in MS Excel and other related applications

**This role is open for local employment only

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.

**Kindly note that only short-listed applicants will be contacted.
** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for; (ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Job Descriptions

This role is client-facing and focuses on developing a positive business relationship. The key responsibilities of this role include:

• Mapping out client accounts, identifying their business units, and coordinating with regional/global teams to ensure alignment.
• Running Quarterly Business Reviews (QBRs) and ensuring they are well-prepared.
• Ensuring that every office serves the client, understands the Standard Operating Procedures (SOPs), and follows them accordingly.
• Monitoring, analysing, and distributing reports and being responsible and accountable for them.
• Conducting performance management for the reporting team.
• Regularly analyse the market and stay up-to-date with industry trends to maintain knowledge.
• Driving collaboration efforts internally by promoting and sharing best practices in the following areas:

- Client Reviews
- Strategic Business Plan
- Value add Programs
- Process Improvements
- Tender Management
- Technology Solutions

• Leading and reviewing impact and coverage analyses to identify service and opportunity gaps.
• Directing account monitoring activities by the team to ensure timely payment and collection.
• Creating and implementing business development plans with short-term and long-term objectives to be achieved by the region.

Skills and Qualifications

• Strong leadership and networking skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of logistics and supply chain management.
• Experience with strategic planning and execution.
• Ability to analyse data and market trends.
• Proficiency in performance management and team development.
• Familiarity with financial reporting and budgeting.
• Adept at problem-solving and decision-making.

Education and Experience

• Bachelor’s degree in Business, Logistics, or related field.
• Minimum of 5-7 years experience in a senior management role within the logistics industry.

Job Requirements

Communication:

• Building and maintaining daily and long-term relationships with vendors is a crucial aspect of the role that directly impacts account growth and retention strategies.
• Coordinating support services globally, demonstrating your ability to manage diverse teams and deliver results on a global scale.
• Conducting regular internal and external business reviews with team members in all regions and with Executive Sponsors.
• Working with internal company resources to achieve business goals, maintain client satisfaction, and ensure that the company's speciality services support client needs while achieving acceptable margins.
• Provide strategic direction, support, and coaching to team members and evaluate their performance while overseeing and resolving employee relations issues.
• Managing a highly skilled team of employees.
• Engaging in all strategic RFQ opportunities.
• Ensuring timely and thorough administration of ISO Compliant corrective processes from defect awareness to corrective action implementation and completion.
• The role will involve 50% client-facing activities.

Financial:

• Ensures that processes and performance are consistent, allowing the company to scale and grow effectively
• Manages costs and revenue to ensure that the assigned account(s) achieve their Earnings before Interest, Depreciation, Taxes and Amortization (EBIDTA) targets
• Ensures global compliance with the collections process to invoice customers correctly and collect payments on time
• Maintains accounts receivable (AR) below a specific percentage per the company's goals.

Skills and Qualifications

• Proven ability to build and maintain professional relationships.
• Strong leadership skills with experience managing global teams.
• Excellent communication and interpersonal skills.
• Strategic thinker with a focus on operational efficiency.
• Financial acumen with experience managing budgets and revenue.
• Ability to engage in client-facing activities and business development.

Education and Experience

• Bachelor’s degree in Business, Logistics, or related field.
• Significant experience in a senior operations role within the logistics industry.