• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements
• Able to work long hours, on shifts including night shifts and must be able to work on weekends and public holidays

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements
• Able to work long hours, on shifts including night shifts and must be able to work on weekends and public holidays

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements
• Able to work long hours, on shifts including night shifts and must be able to work on weekends and public holidays

JOB DESCRIPTION

Department: Logistics Supports

Report to: Senior Executive

Functional Relationships with:

Carriers, suppliers, warehouses, customs brokers, drayage providers, and other parties involved in shipping and delivery

POSITION PROFILE:

Based in: Singapore

Job Site: Yishun

This position is essential to the supply chain process, ensuring that shipments of finished goods arrive at customers on time to achieve high levels of customer satisfaction. The Logistics Executive will oversee daily logistics operations, collaborate with transportation providers, manage documentation, and verify logistics invoices. They will also be responsible for reviewing and enhancing processes for operational excellence. Additionally, the candidate will plan and execute forwarder bidding activities to manage overall logistics costs and support organizational cost reduction initiatives.

Key Duties & Responsibilities:

• Coordinate shipments with transportation providers, freight forwarders, and third-party logistics partners to ensure quality and timely delivery.
• Communicate effectively with internal and external stakeholders to secure timely deliveries and meet operational KPIs.
• Provide regular status updates on domestic and international shipments to support both internal teams and external customers.
• Collaborate with finance, business partners, freight forwarders, and 3PLs for accurate shipment arrangements, documentation, cargo release, and final deliveries.
• Work closely with freight and ocean forwarders to schedule shipments, track statuses, and ensure timely delivery.
• Collect, analyze, and report logistics data; collaborate with stakeholders to improve metrics/KPIs for efficient logistics management.
• Conduct monthly analyses of shipping data and report findings to management for informed decision-making.
• Perform trend analysis to identify corrective actions needed; drive implementation of improvements based on findings.
• Participate in initiatives aimed at enhancing daily operations within the logistics framework.
• Manage the freight bidding process by preparing RFQs, analyzing bids from carriers/providers, negotiating rates, and selecting cost-effective transportation solutions.
• Lead logistics project activities through Business Process Reengineering (BPR) initiatives to achieve organizational goals in collaboration with SP1094 on logistics projects.
• Facilitate collaborative logistics activities by coordinating meetings among Asian factories to encourage information sharing, process improvement, and innovation.
• Drive a culture of continuous improvement in logistics practices across factory locations in Asia while fostering creativity.
• Ensure accuracy of product HS Codes and tariff descriptions by utilizing Japan's HS codes as a reference point; collaborate with Sales and Regional management for necessary updates or changes.
• Monitor compliance with regulatory requirements related to shipping practices.

Ability / Competency Required:

• Strong Communication Skills: Ability to effectively communicate with internal teams and external partners.
• Degree/Diploma in Logistics, Supply Chain Management, or equivalent.
• Prefer 2-3 years of logistics experience in Logistics or supply chain, preferably in manufacturing sector.
• Analytical Thinking: Capability to analyze data related to logistics operations for informed decision-making.
• Problem-Solving Skills: Aptitude for identifying issues quickly and developing effective solutions.
• Attention to Detail: Strong focus on accuracy in documentation and processes.
• Time Management: Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment.
• Negotiation Skills: Experience in negotiating rates with carriers and service providers.
• Collaboration: Ability to work well within a team as well as independently when required.
• Proficiency in Microsoft Office Suite: Knowledge of Excel, PowerPoint, and Word is required.
• Knowledge of DX/BPR/RPA Systems: Familiarity with these systems is advantageous.
• Understanding of Regulatory Requirements: Knowledge of customs regulations, shipping laws, and compliance standards relevant to logistics operations.
• Adaptability: Flexibility to adjust strategies based on changing business needs or market conditions.

Job Purpose:

Warehouse Operations administrative activities for Logistics. Responsible for all warehouse transactions using MS Office and SAP System, for receiving, locating, storage and retrieval of product for the Service Operations warehouse. Working closely with transport, warehouse, cross department, and management team. Ability to multi-task and perform under pressure. High level of accuracy and commitment is required.

Job Description:

• Assist in maintaining of all HACCP related records
• Daily 3PL warehouse stocks withdrawal (Storbest, Mandai Link, Tian Sheng and Flow)
• Printing of pickling list, data entry and posting.
• Communicating and coordinating with internal departments on logistics and stock inventory related matters etc.
• Conversion and printing of invoices and proper filing.
• Receiving goods on local purchase and external warehouse transfer.
• Responsible for all stationery requirements for the logistics department.
• Carry out warehouse administrative tasks and follow operational directive.
• Warehouse related administration documentation.g and repository management.
• Scanning and repository management.
• Ensure all incoming goods to be received in the SAP System and in accordance with procurement instruction or information, and according to the company policies.
• Maintaining inventory records, reporting relevant information, and preparing any necessary documentation.
• Maintain a safe, clean, and tidy office environment.
• Perform any other ad-hoc duties as and when assigned by superior.

Requirement :

• Proficient in MS Office
• Hands on SAP experience will be an advantage
• At least 1 year in administration work in warehouse, supply chain in manufacturing, and distribution industry
• Effective communication with fellow team members
• Able to commit 5.5 day work week

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000
and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry

Job Description

As the Warehouse and Logistics Manager you will oversee all aspects of warehouse operations, logistics, inventory control, transportation, and customer service. This hands-on role involves managing daily operations, including order picking, releasing stock to production areas, and ensuring timely deliveries. You will take full responsibility for the accurate inventory management of raw materials and finished products to meet production and business needs.

1. Warehouse Operations:

· Manage the receipt, storage, and dispatch of goods in an organized and efficient manner.

· Optimize warehouse layout to make the best use of space and streamline operations.

· Maintain equipment and ensure the workspace is clean, organized, and safe.

2. Inventory Management (Raw Materials & Finished Products):

· Oversee the inventory management of raw materials to ensure uninterrupted production.

· Manage stock levels of finished products to meet customer demand and prevent stockouts.

· Perform regular stocktakes and reconcile any discrepancies between physical stock and system records.

· Collaborate with procurement and production teams to forecast demand and maintain optimal stock levels.

· Monitor product shelf life and implement effective stock rotation strategies to minimize waste.

· Manage the return and disposal of obsolete or expired stock.

· Maintain accurate inventory records for both raw materials and finished goods to ensure traceability.

3. Logistics and Transportation (Including Daily Picking):

· Manage daily picking and order fulfilment to ensure timely and accurate dispatch of orders.

· Plan and coordinate shipping routes, including import/export documentation and customs clearance.

· Coordinate and prioritize urgent orders to meet delivery schedules.

· Monitor cold chain management to maintain product integrity during transportation.

· Track deliveries and resolve transportation or delivery issues with in-house drivers and logistics partners.

· As required, negotiate with freight carriers and logistics providers to manage costs effectively. (including export sales)

· Monitor and report on delivery performance to ensure adherence to customer expectations.

4. Customer Service & Collaboration:

· Communicate directly with customers regarding delivery timelines, product availability, and issues.

· Resolve customer complaints related to logistics or delivery and implement corrective actions.

5. Compliance and Safety:

· Ensure all operations comply with health, safety, and regulatory standards (e.g., ISO, SFA, MUIS).

· Develop and follow Standard Operating Procedures (SOPs) for warehouse safety and operational efficiency.

· Conduct regular safety inspections and risk assessments, taking prompt corrective actions where needed.

· Maintain up-to-date knowledge of food handling and safety protocols.

Work Hours:

Monday to Friday, and 2 x Saturdays.

Responsibilities

• Generate reports for sales analysis, inventory monitoring, and logistics operation planning
• Monitor daily warehouse volume for packing and quanity of materials
• Monitor and manage daily packing operations delivery completions and provide immediate response to issues that might arise
• Provide information updates to stores and warehouse
• Assist in ensuring overall fufillment operations are completed

Requirements
• Strong customer service mindset
• Team player
• Attention to detail
• Able to work in a fast-paced environment
• Basic Microsoft skills (Excel, Word, Outlook)
• Possess strong interpersonal and communication skills
• Problem solving skills and positive attitude

Working Arrangements

• 9am to 6pm

• Additional Bonus if able to work on weekend

Job Scope:

• Oversees the shipping and delivery of material and warehouse personnel
• Perform inventory receiving and releasing.
• To ensure that all inventory transactions are completed within the timeline and maintain stock accuracy.
• Coordinate with processing department for the raw material receiving and finished goods delivery schedules.
• Maintain an organized, sanitary and safety work environment.
• Assist to submit all purchase invoices and other supporting documents to relate departments.
• Able to work in cold air-conditioned environment (below 24 degree Celsius)
• Able to operate Forklift (Posses a valid/ certified Forklift licence) will be an added advantage.
• Able to work handle heavy stuffs.
• Perform other ad-hoc duties as required by management from time to time.

We regret to inform that only shortlisted candidates will be notified.

• Ensure correct stock levels are available from distribution area.
• Review consistently products delivered to ensure KPIs are met and take up any shortcomings with suppliers
• Provide assistance in warehouse space utilization by designing facility layouts to achieve maximum storage efficiency
• Develop delivery & pick up schedules, carry out collection or delivery of goods when required
• Assure completion of requisitions where deemed necessary
• Completion of monthly inventory check
• Ensuring that services meet customer specifications
• Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met
• Maintain accurate records and files of inventory usage
• 6 days week, 8am to 5pm

- execution plan for key project accounts.

· Understand fully the internal sales systems and procedures.

· Maintain a collaborative and effective working relationship with customers, internal partners and stakeholders, and supply chain.

· Anticipate and solve problems, plan for workload changes

· Prepares regular expediting reports and maintains overall control of project timeline.

· Participate team meetings

· Plan and execute meetings with customers and any other face-to-face meeting as required

· Develop and maintain relationship with external customers and suppliers.

· Expedite with suppliers and ensure on-time delivery of project targets.

· Monitor progress and manage risks...

- Active participation in the logistic planning process

- Tally product items & quantity with supplier invoice while receiving.

- Ensure proper stock management control and timely delivery of goods.

- Plan, organize, and coordinate the deployment of drivers for delivery schedule.

- Assist in implementing cleanliness, health, and safety measures at the work area

-Responsible for managing stock which includes receiving, storing, issuing and distributing supplies

- Check that quantity and quality of items ordered are received and stored in proper conditions

- Perform proper record-keeping and control of stock movement

- To use forklift to load and off load materials

- To conduct daily checks on forklift and ensure it is safe for use

- Ensure warehouse housekeeping and workplace safety

- Forklift operations and maintenance

- Manage the overall process of loading and unloading of goods

- Perform container stuffing and unstuffing

- Maintain proper storage of goods and production related items

- Any other ad-hods duties as and when assigned by Management

Logistics / Operations manager responsibilities

• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Responsible for all aspects of vehicle and heavy equipment rentals
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies
• Manage relationships with key operations vendors
• Track vendor pricing, rebates, and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses
• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations

.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Processing orders for all e-commerce platforms eg. Lazada, Shopee, Shopify, Tiktok
• Transcribe and segregate orders and in charge of updating spreadsheet for allocation of parcels
• Perform cycle count and physical inventory check
• Reply to all emails & chat enquries within stipulated timing, on all platforms
• Perform loading and unloading of goods. Receive and inspect incoming goods
• Maintain & Perform housekeeping and maintenance of tools and equipment
• Assist on inventory updates weekly, update Excel spreadsheet
• Perform Picking & Packing based on customer order, if required
• Point of contact for Forwarder to confirm on stocks receiving dates
• Creation of invoice for GST draft
• Ensure timest GST and invoice payments
• Other store duties as and when assigned Requirements

Key Responsibilities:

Coordinate and monitor shipments to ensure timely delivery.

Prepare documentation for customs clearance and delivery orders.

Track shipments, update sales teams on any delays, and manage delivery requirements.

Liaise with external warehouses and coordinate repacking or space allocation as needed.

Maintain accurate logistics reports

Assist with operational tasks and ad-hoc duties as required.

For Logistics Executive (Experienced Candidates):

Minimum 2 years of logistics or operations experience.

Ability to manage import/export processes and handle operational challenges independently.

Requirements:

Diploma/Degree in Logistics, Supply Chain, or a related field.

Strong organizational and communication skills.

Proficiency in Microsoft Office (Excel, Word).

Ability to work under pressure and meet deadlines.

Key Responsibilities:

Coordinate and monitor shipments to ensure timely delivery.

Prepare documentation for customs clearance and delivery orders.

Track shipments, update sales teams on any delays, and manage delivery requirements.

Liaise with external warehouses and coordinate repacking or space allocation as needed.

Maintain accurate logistics reports

Assist with operational tasks and ad-hoc duties as required.

For Junior Logistics Executive (Fresh Graduates):

On-the-job training provided.

A strong interest in logistics and operations.

Willingness to learn and grow within the company.

Requirements:

Diploma/Degree in Logistics, Supply Chain, or a related field.

Strong organizational and communication skills.

Proficiency in Microsoft Office (Excel, Word).

Ability to work under pressure and meet deadlines.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Oversees the whole operation of USG workshop in Sembawang and Paya Lebar

· Supervise the Vehicle and MHE maintenance & repair functions to ensure conformance with US Navy, US Air Force repair.

· Monitor and coordinate with Work Control to ensure work orders are opened and closed upon completion of maintenance using US Navy Maximo, Contractor Maximo and US Air Force Online maintenance program Defense Property Accountability System (DPAS).

· Ensure parts received for vehicles are input/documented in the inventory management system (Contractor Maximo).

· Initiate purchase requisition for consumable items, maintenance materials and required parts.

· Perform clerical work including coordinating functions for maintenance of equipment and tools for the vehicle Maintenance. shop. Gather, input, retrieve and maintain maintenance information in both computer and manual systems.

· Collect data required for daily, weekly, monthly and quarterly reports required by the Management.

· Ensure adherence to monthly vehicle Preventive Maintenance Schedule (PMS) to include Company vehicles.

· Monitor work load status and control workflow through the maintenance shops. Operate computer terminal and enter data required to update equipment schedules, delayed parts and historical records in Maximo programs. Coordinate and supervise the planning and maintenance of all USG vehicles, Company vehicles and MHE equipment.

· For US Air Force, ensure repairs for Time Compliance Technical Orders (TCTOs) are scheduled, tracked, accomplished and recorded IAW AFI 21-101. Perform administrative function. Monitor monthly variations-in quality (VIQ) QMR Inspection report of US Air Force (PACAF) and all contractor spec items for submission to the management.

· Assist with technical research and identification of part number of material required by maintenance personnel using Technical Orders, Federal Supply catalogue; cross references to National Stock number then submit requirement for purchase requisitioning through the US Air Force, US Navy and/or Contractor Supply Systems. Follow through with minor maintenance work order for all HAZMAT collection and waste turn-in IAW AFMAN 24-307 and local directives.

· Determine to what degree and by whom, repairs are made, and vehicles/equipment are inspected to ensure all work specified have been completed.

· Determine the most efficient and economical means of returning vehicle to service.

· Carefully consider the repairs or replacement of individual assemblies and components to make effective use of resources while adhering to any safety and serviceability standard and to avoid “overly maintaining” the vehicles.

· Ensure technicians comply with all safety procedures and technical requirements.

· Ensure vehicles requiring acceptance into fleet are properly inspected and documented.

· Ensure vehicles required to be rotated out (sold) are placed in DRMO and all documentation are completed.

· Prepare Monthly Vehicle PMS schedule and reports

· Participate in weekly managerial meetings, make recommendations for changes and improvement to transportation policy and procedures.

BASIC JOB QUALIFICATIONS:

· Skill in maintenance and repair

· Previous Supervisor / Manager experience

· Valid Singapore Driver License

· Minimum 5 years of Clean Driving Record

POSITION SPECIFICATIONS: SPECIAL CERTIFICATIONS OR TRAINING

Basic knowledge of all applicable OSH and GOS programs, rules and regulations related to occupational safety

EDUCATION:

1. High school, diploma/degree or equivalent in Mechanical Engineering or Automotive

EXPERIENCE:

· The Transportation Supervisor shall have a minimum of 3 years’ experience in managing a transportation fleet of a size and scope similar to Singapore. Must be experience in charge of fleet operations. The incumbent must be well versed in the Operational, Maintenance, and Administration areas/functions of an industrial/commercial transportation fleet.

Qualification : 'N' Level, ITE, and above

Experience : Min 2 years of experience in general Logistics operation

Good communication skills to provide good customer service support .

Able to support admistrative works to ensure all proper record of documents.

Handle E-commerce incoming goods .

Working hour : Mon to Fri ( 9am to 6pm )

Salary and remimuration in accordance to experience and job function.

Role and Responsibilities

· Manage and monitor Operations’ KPIs, including P&L planning.

· Manage one logistics program / account and lead the programs to achieve company and program’s objectives.

· Oversees, directs, plans and supervises the entire function and all related functionalities.

· Strong knowledge in Operations Management and Process Improvement.

· Resolve all service level issues in a timely manager and maintain strong customer relationship.

· Create solutions and value-added services to meet customer's current logistics requirements.

· Manage and direct a team to achieve turnaround standards for response to enquiries, order processing and billing.

· Vendor management, including review and assessment of vendor’s qualification, contract negotiation, appraisal of vendor’s performance, budget management and reporting.

· Develop and provide periodic standardized reports on KPIs.

· Investigate root causes of operations incidents and service failures as well as propose recommendations to Management for improvements.

· Constantly review and explore avenues to raise productivity and accuracy.

· Ensure Company Policy is strictly adhered to by all staffs.

· Enforce compliance to the warehouse procedures and safety.

· Ensure Quality Policy and Objectives are understood, implemented and complied by the staff.

· Development and growth of the customer accounts through value added service offerings and sustained cost improvement initiatives.

· Provide timely report of the program performance to higher management.

Requirements

· Minimum 5 years of experience in warehouse and logistics environment or relevant experience preferred. Preferred Diploma/Degree in Logistics or equivalent.

· A hands-on person who is resourceful, organized and meticulous with an eye for details.

· Proactive team player with integrity and enthusiasm.

· Strong analytical skills to review both financial and operational data.

· Possess strong drive to strive for success

· Ability to manage a tough team

· Able to prioritize and multitask.

· Good written and communication skills.

Other skills and/or experience considered advantageous

· Handling frozen food or perishable products experience.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

1.⁠ ⁠Logistics Planning and Coordination

- Develop and implement logistics plans to ensure efficient transportation and distribution of goods.

- Coordinate with suppliers, manufacturers, and customers to ensure seamless supply chain operations.

- Plan and schedule shipments to optimize delivery times and reduce costs.

2.⁠ ⁠Inventory Management

- Monitor inventory levels and manage stock to prevent shortages or excess.

- Maintain accurate inventory records and forecast demand to ensure timely replenishment.

- Implement inventory control procedures to minimize waste and losses.

3.⁠ ⁠Transportation Management

- Select and manage transportation providers to ensure reliable and cost-effective delivery services.

- Negotiate transportation rates and contracts with carriers.

- Track and monitor shipments to ensure timely delivery and address any issues that arise during transit.

4.⁠ ⁠Process Improvement

- Analyze logistics processes and identify areas for improvement to enhance efficiency and reduce costs.

- Implement best practices and innovative solutions to optimize logistics operations.

- Conduct regular reviews and audits of logistics performance and implement corrective actions as needed.

5.⁠ ⁠Stakeholder Communication

- Liaise with internal and external stakeholders, including suppliers, carriers, and customers, to ensure smooth logistics operations.

- Provide regular updates on shipment status and address any concerns or issues promptly.

- Collaborate with cross-functional teams to align logistics strategies with overall business objectives.

6.⁠ ⁠Compliance and Documentation

- Ensure compliance with relevant regulations and standards related to transportation and logistics.

- Maintain accurate and up-to-date documentation for all logistics activities.

- Prepare and present reports on logistics performance and KPIs to management.

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

• Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

TreeDots is a platform that helps to redistribute unsold inventories in the F&B market from suppliers to businesses like restaurants, cafe etc. Through this platform, we aim to improve efficiency and productivity of F&B users to achieve more with less resources and preventing any unnecessary wastage.

As a Driver, you will play a key role in day-to-day operations. In doing so, you will ensure the operational fluency and customer satisfaction, which in turn allows for the company’s efficiency.

Responsibilities:

• Collection and delivery of products from and to business partners i.e. buyers, suppliers, partners etc.
• Maintenance of vehicle i.e. washing of freezer box, cleaning of inner compartment of vehicle body
• Loading and unloading of products
• Delivery of frozen meat, seafood and other food products
• Driving a 10ft - 14ft high box truck
• Cash collections from customers who have to pay Cash on Delivery
• Invoice settlement
• Verification of cash collected with the Finance Team

Requirements:

• Able to read English
• Must have Class 3 Drivers License
• Prior Food Delivery experience preferred
• Ability to remain calm in stressful driving situations
• Knowledge of Singapore roads and neighborhoods is an added advantage

Working Hours:

• 8AM - 8PM
• Off days are alternate weekday and weekend
• 6 days work.

Other info:

• 5.5k Basic Salary
• Rental of vehicle, petrol and cash card will be at your own expense
• You can rent vehicle from us

Job Summary:

The Logistics Manager will be responsible for overseeing and managing the entire supply chain process within the company. This includes coordinating the storage, transportation, and distribution of products to ensure timely and efficient delivery to our outlets, partners, and customers. The role requires close collaboration with suppliers, warehouse staff, and other departments to ensure smooth operations, cost-efficiency, and adherence to quality standards.

Key Responsibilities:

Supply Chain Management: Plan, implement, and monitor the overall supply chain strategy to maximize efficiency and productivity.

Inventory Control: Manage and optimize inventory levels, ensuring accurate forecasting to meet the demands of the business while minimizing excess stock.

Warehousing: Oversee the warehousing operations, ensuring proper storage conditions, inventory accuracy, and efficient retrieval of goods.

Transportation Management: Coordinate and manage the transportation of goods, ensuring timely and cost-effective delivery to various outlets and customers.

Supplier Management: Build and maintain strong relationships with suppliers and vendors, negotiating contracts, and ensuring the quality and timely delivery of products.

Process Improvement: Continuously evaluate and improve logistics processes to enhance efficiency, reduce costs, and increase customer satisfaction.

Compliance: Ensure all logistics activities comply with relevant laws, regulations, and company policies, including food safety standards.

Team Leadership: Lead, train, and develop the logistics team, fostering a culture of continuous improvement and high performance.

Cost Management: Monitor and control the logistics budget, seeking opportunities for cost savings without compromising quality.

Reporting: Prepare and present regular reports on logistics performance, including key metrics, issues, and improvement plans.

Education:

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

PG Diploma in Logistics, Supply Chain Management, or a related field is preferred.

Experience:

At least 5-7 years of experience in logistics, supply chain management, or a related field, preferably within the F&B industry.

Proven experience in managing a logistics team and overseeing warehouse and transportation operations.

Skills:

Strong understanding of logistics, inventory management, and supply chain optimization. Excellent organizational and planning skills, with attention to detail. Strong leadership abilities with experience in team management. Proficient in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint). Good negotiation and vendor management skills. Ability to work under pressure and meet tight deadlines. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills.

Knowledge:

Familiarity with local and international logistics regulations and food safety standards. Knowledge of best practices in supply chain and logistics management.

Attributes:

Self-motivated, proactive, and results-oriented. Ability to adapt to a fast-paced and dynamic environment. Strong analytical mindset with a focus on continuous improvement.