Roles & Responsibilities

Job description

· Handles customer enquiries (Export/ Import/ Transhipment / Customer Service)

· Coordinate with agents for rates/ bookings/ shipment arrangement.

· Handle SEA/AIR shipment and ensure all documents

· Create and issue invoice to customers

· Arrange deliveries and follow up with vendors and customers to ensure final destination of shipments

· Perform declaration of permit

Job Type: Permanent

Salary: $2,500.00 - $2,800.00 per month

Benefits:

• Additional leave

• Cell phone reimbursement

• Flexible schedule

Schedule:

• Day shift

• Night shift

• Weekend availability

Supplemental pay types:

• 13th month salary

• Yearly bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Work Location: One location

Local or PR may apply.

No quota.

Summary of role requirements:

• Looking for candidates available to work:
• Monday: Afternoon, Evening
• Tuesday: Afternoon, Evening
• Wednesday: Afternoon, Evening
• Thursday: Afternoon, Evening
• Friday: Afternoon, Evening
• Saturday: Afternoon, Evening
• Sunday: Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 01 October 2024
• Expected salary: $2,500 per month

• GCE 'O' Level or GCE 'N' Level (Preferred)

Supplemental pay types:

• 13th month salary

• Yearly bonus

Responsibilities:

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Requirements:

• Bachelor’s degree in Logistics / Supply Chain Solutions or equivalent
• At least 3 years of relevant experience
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project and AutoCAD
• Comfortable with data analytical and customer facing role

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

About the role:

The incumbent will be part of a solution team within the Contract Logistics Department in leading continuous improvement projects for Warehouse, Labelling and Assembly, providing seamless and customer-focused data analytics and solutions to improve customer service and operation efficiency.

What you will be doing:

Leading the Solution Team for a Luxury Goods account at 11 Pioneer Turn with below responsibilities:

Project

o   Driving continuous improvement initiatives with impacts on company or customer profitability

o   Identification of areas of improvements with key stakeholders

o   Design, proposal, and implementation of solution across different departments: Warehouse, Value Added Services, Customer Service, Quality, Sustainability

o   Alignment on project priorities and communication on progress to stakeholder

o   Coaching a team of 3 Logistics Analysts + interns to deliver project roadmap and to grow team members

o   Allocation of projects and tasks to team members based on priorities, availabilities, and competencies

Finance

o   Organizing semi-annual budget exercise revising last year spending and forecasting next year spendings

o   Ensuring monthly Billing accuracy

o   Improvement of P&L analytics and financial controlling

o   Supporting a team of 2 on daily financial operations

Ad hoc

o   Data extraction request from customer or Operations

o   Spot analysis request from customer or Operations

The successful candidate

·       4 to 6 years’ experience in Logistics / Supply Chain Industry or Project Management

·       Degree in Logistics / Industrial Engineering or comparable field of study

·       Strong data crunching, analytical and problem-solving abilities

·       Knowledge in lean, six sigma, 5S, WMS

·       Proficiency in Microsoft Office, Excel, Access, SQL

·       Excellent interpersonal and communication skills

·       Mandarin / French is a plus

About the job

You will support the Goods Flow Manager in ensuring smooth and efficient goods flow operations in the store. This includes managing stock accuracy and availability, overseeing receiving and replenishment processes, and leading the team responsible for these operations.

Your assignment

• You will lead the team and work closely with other departments to ensure the highest level of customer service standards are executed
• You shall review the operation process and provide feedback and solutions to secure a more profitable and smooth operations
• You will ensure efficient daily goods flow operations in the role’s area of responsibility in accordance to Global Service Protocol.
• You will ensure the goods flow team complies with IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and work place environment.
• You will develop and lead the goods flow team to secure competence in the workplace and succession planning.

• Reporting and updating of daily KPI for ASEAN
• Managing and resolving customers complaints
• Collating and updating of various logistics information (Warehouse productivity, stock ageing, costs etc)
• Verifying invoice cost on warehouse, inbound/outbound cost
• Verifying ad-hoc cost for shipment invoices (DHL/Fedex)
• Updating and summarising incoming shipment report, inbound movement report and outbound shipment report
• Requesting for quotations from freight forwarders for both import and export shipment
• Cycle Counting using SAP to check physical stock using warehouse counts
• Coordinating monthly billings and subsequently hosting monthly department meeting
• Communication and coordination with leading logistics service providers and warehouse employees
• Other ad-hoc tasks may assigned

Job Purpose:

Contribute to the success of the organization business by ensuring that the latest relevant software system is employed, maintained and continuously improved.

Job Responsibilities:

• Provide operational helpdesk support to users
• Support, determine and resolve application problems (1st level software system helpdesk support), reported by users via helpdesk system
• Formulate and execute system test plan
• Participate in software system development and deployment
• Prepare instructional manual relevant to the establishment and functioning of entire software system
• Perform any other relevant tasks as assigned.

Job Requirements:

Experience

• 2 - 3 years of experience in application development, maintenance and operation support as analyst, preferably in Manufacturing / Logistics / Supply Chain Management business
• Diploma/ Degree in Computer Science/ Computer Engineering/ Information Technology and its related professionals are welcome to apply.

Critical Knowledge

• Programming Languages – Java Script, J2EE, JSP, Servlets, PHP, SQL
• Experience in working with frameworks (eg. Spring, Struts, Hibernate, Velocity or similar frameworks)
• Good understanding of web technologies and web based application development
• Familiar with SDLC
• Familiar with Windows and Linux platform
• Exposure to Database – Microsoft SQL, MySQL, Oracle DB
• Knowledge or Exposure to the following domain/technologies would be an advantage:

a) Web Services (SOAP/JSON)

b) B2B integration of systems

c) Familiar with Enterprise Resource Planning (ERP) foundation

d) Knowledge of Logistics and/or Manufacturing operations.

Skills & Abilities

• Resourceful and confident
• Ability to harness team support
• Good communicator, written and verbal
• Good analytical and interpersonal skills with positive working attitude
• Strong troubleshooting and debugging skills
• Ability to work with regional counterparts in the Asia Pacific region
• Motivated and able to manage stress in a fast-paced environment

About the role

A solution orientated Procurement Executive who can formulate and drive a consistent approach towards all sourcing, negotiation, purchasing and tendering activities, to ensure value for money is maximized and cost savings generated. She/he will always ensure that all purchasing activities support and strengthen the strategic objectives of the overall organization.  

What you will be doing

• Co-ordinate, facilitate and manage Procurement processes - Sourcing, RFQ, Negotiation, Vendor Management etc 

• Drive for cost reduction initiatives, promote sustainable sourcing and continuous business processes improvement 

• Gather data, market analysis and information of commodities to support plans and decisions (Bench Marking Exercise) 

• Engage with Operations teams to deliver added value products and services 

• Attend to Operations’ feedback and assist in resolving problems with suppliers 

• Support backend offices such as HR, IT, QHSE, Facility etc. in sourcing and negotiation activities 

• Work closely with Legal in contract negotiation with suppliers 

• Support Procurement team in day-to-day Procurement task and provide administrative support 

The successful candidate

• Degree/Diploma in Business or Supply Chain fields 

• Ideally 5 years working experiences. Experienced in purchasing and logistics is an advantage 

• Proficient in Microsoft office 

• Smart time management of workload, resourceful and able to perform and accomplish the tasks assigned under tight schedule 

• Innovative/creativity, high integrity, and takes initiative/challenge 

• Strong interpersonal/communication skills and effective problem-solving skills 

• Team player in a fast pace and dynamic environment 

• Basic understanding of purchasing workflow & process 

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

About the role

Reporting to Vice President, Air, this internship role will have the opportunity to work with the different entities on exciting projects as well as to analyse various reports to provide information to our Regional Air Freight team for strategic business decisions. This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

• Prepare monthly reports relating to air freight activities
• Detect irregular data from the reports and analyse the root cause
• Perform ad-hoc analysis as per requested by stakeholders
• Follow up with entities on the issues and/or comments of working reports
• Be involved in Middle Office Air Dashboard Enhancement Project
• Work with OMC on various projects on data management
• Maintain the BSA contract library
• Support RFQ activity to carriers for 2025 capacity

The successful applicant

Essential

• Polytechnic or university undergraduate or graduate in Business Management, Data Analytics, Data Science or related fields
• Meticulous, analytical, and can work independently
• Good interpersonal and communication skills
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Good command of written and spoken English
• Knowledge in PowerBI and/or Tableau

Desirable

• Keen to learn, fast learner
• Systematic, organized and able to multi-task
• Able to work under pressure in a dynamic, fast-paced environment to meet tight deadlines
• Team player with positive attitude

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.

About the role

When looking for a solution for a problem, knowing the law is only half of the equation.

Reporting to the Regional Ethics & Compliance Director in our Asia-Pacific office, this role aims to impart you with a practical experience to deal with the practice of compliance.

This role will support the implementation of the CEVA Compliance program across Asia-Pacific and ensure CEVA's compliance with E&C regulations, principles, and standards in Asia-Pacific.

This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

Principal Responsibilities

• Assisting in the implementation of CEVA Compliance Program in APAC
• Brainstorming, sourcing, and implementing solutions to improve compliance processes such as Trade Compliance, Regulatory Compliance and Governance
• Driving Asia-Pacific’s Ethics & Compliance innovation
• Assisting in the preparation of Standard Operating Procedures
• Raising the visibility of the Ethics & Compliance department and educating our internal clients

The successful candidate

Essential

• Undergraduate Degree in the relevant area, including Law or Compliance
• General knowledge in Ethics & Compliance ie. Anti-Bribery and Anti-Corruption internal laws, Trade Compliance, Data Privacy and Competition Laws in Asia-Pacific
• Proactive, collaborative, meticulous and eager to learn
• Reliable, respectful, and responsive
• High standard of ethics and ability to handle sensitive and confidential information
• A curious mind that frequently questions: How can we do this better?

Desirable

• Technologically savvy
• Process driven

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

Job description

This role is essential in ensuring the smooth and efficient movement of goods through our supply chain.
The ideal candidate will have experience in freight management, sales and warehouse support, sourcing, supplier coordination, training, and handling of ad-hoc tasks.

Freight
1. To seek freight forwarder quotation for sea and air shipment.
2. To arrange and liaise with freight forwarder and vendors for timely pick-up of shipments.
3. To determine the volume of shipment to optimize the cost of shipping with freight forwarders.
4. Follow up with supplier and third-party supplier shipment, expedite schedule, and delay shipment.
5. Track shipment journey and communicate to respective departments on Estimated Date of Arrival of shipments.
6. Update and disseminate Notice of Arrival (NOA) of shipment with the respective retail business units.
7. Maintain an accurate and up-to-date shipments tracker.
8. Preempt and arrange custom tax payments with the finance department.
9. Work with insurers on product assessment and claims.
10. Generate weekly and monthly freight shipment reports.

Sales and Warehouse Support
1. Notify sales and warehouse team of shipment arrival date.
2. Attend to enquiries from sales team on regards to lead time and product queries.
3. Liaise with sales team on export sales and prepare the necessary paperwork.
4. Collaborate with the warehouse team on the shipment arrival and arrange trucking out of container.
5. Notify and preempt the sales and warehouse team if there are any shipment delays.

Sourcing
1. Conduct competitive price checks and ensure the respective retail business units are getting a competitively priced shipment rate.
2. Align supply chain Key Performance Indicators (KPI) with freight percentage and purchase budgets that for the year.
Supplier
1. Arrange shipment pick-up with suppliers (local and overseas).
2. Manage Letter of Credit (LC) payment terms with suppliers and the finance department to ensure timely shipments
3. Issue purchase order relating to the freight invoices.
4. Prepare purchase orders and update the latest schedule in order schedule.
5. Prepare weekly and monthly payments (non-trade) weekly for approval.

Training
1. Develop training materials and work processes for the Supply Chain Management and Warehouse team.
2. Initiate and lead new projects to enhance business units.
Ad-hoc
1. Participate in stock-take and other related warehouse disposal exercise.
2. Manage System operations.
3. Any other work assigned by the immediate supervisor.

Requirements
1. Candidate must possess at least a diploma/degree in any field.
2. At least 1 Year of working experience in the related field will be an advantage.
3. Good knowledge on incoterms, taxation, import/export documents, trade compliance and inventory
system
4. Knowledgeable in import and export procedures for Air & Sea freight
5. Skilled in data analysis, task management, and generating ideas
6. Proficient in MS office – Excel/PowerPoint/Word
7. Detail-oriented and good time management
8. Team player with good communication and interpersonal skills

9. Work independently and adhere to short and tight deadlines

If you are ready to take on a challenging and rewarding role in logistics coordination, apply now and join our team in driving efficiency and excellence in our supply chain operations.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Job Descriptions

• Environment: Warehouse (air-con)
• Salary: Basic Up To $2800
• Location: Greenwich Drive / Changi South (to be discussed during interview)
• Working hours: 5 days Monday-Friday ( must be willing to work OT if needed)

Monthly Shift Rotation (with shift allowance)

• AM shift: 8.30am-5.30pm / 10.30am-7.30pm
• Afternoon shift: 1pm-10pm (only when needed)
• Night shift: 8.30pm-5.30am / 10.30pm-7.30am

Job Scope

• Manage and process incoming shipments and associated documentation.
• Ensure timely completion and updating of all documentation.
• Coordinate outgoing and return shipments, supporting order fulfillment.
• Assist with inventory counts and material replenishment.
• Generate and input sales orders.
• Address customer inquiries promptly.
• Perform general administrative tasks
• Other ad-hoc duties as assigned by the supervisor.

Requirements

• Well versed in Microsoft Office (Excel, Words, etc)
• Hands on experience with SAGE is an added advantage.

Reach out

Please submit your updated resume by using the APPLY NOW button

By submitting your personal data and resume, you consent to our use and sharing of this information with prospective employers for evaluating and processing your job application.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to CSearch Pte Ltd’s PDPA and e2i’s PDPA.”

CSearch Pte Ltd | 24C2261
Cheryl Lee Jin Ling | R22103993

About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree in Engineering / Logistics / Supply Chain Management
• Project management and change management
• Strong in data crunching, analytical, conceptual and problem-solving abilities
• Knowledge in lean, six sigma, 5S, WMS
• Proficiency in Microsoft Office, Excel, Access, SQL
• Excellent interpersonal and communication skills

Responsibilities:

• Coordinating collections and deliveries for a cross-dock operations.
• Keeping warehouse inventory, preparing reports and communicating on these.
• Arranging air freight, sea freight, cross-border trucking and customs clearance.
• Assist in preparation of response to commercial tender.
• Participate in the solutioning and transport design for over-dimensional & heavy weight cargo.
• Participating in client service review meetings.
• Any ad-hoc matters assigned by superior

Requirements:

• Diploma in International Logistics & Trade / Diploma in Civil Engineering / Diploma in Business.
• Proficient in Microsoft Office.
• Any work in a related field will be an advantage.
• Strong Interest in International freight forwarding, logistics and transport engineering.

Responsibilities:

• Coordinating collections and deliveries for a cross-dock operations.
• Keeping warehouse inventory, preparing reports and communicating on these.
• Arranging air freight, sea freight, cross-border trucking and customs clearance.
• Assist in preparation of response to commercial tender.
• Participate in the solutioning and transport design for over-dimensional & heavy weight cargo.
• Participating in client service review meetings.
• Any ad-hoc matters assigned by superior.

Requirements:

• Diploma in International Logistics & Trade / Diploma in Civil Engineering / Diploma in Business.
• Proficient in Microsoft Office.
• Any work in a related field will be an advantage.
• Strong Interest in International freight forwarding, logistics and transport engineering.

General Purpose

Monitor and control warehouse inventory by overseeing, directing and coordinating the movement of supplies, products and merchandise into and out of the warehouse to both internal and external parties.

Main Job Duties and Responsibilities

• coordinate incoming and outgoing inventory deliveries
• assign delivery/pickup stations
• oversee and assist with the loading and unloading of deliveries
• allocate and organize storage locations according to requirements
• assist with establishing procedures and documentation requirement for inventory management
• sort inventory according to established procedures
• mark inventory with identifying information
• update and maintain storage database
• track and manage inventory by completing monthly inventory stock take
• maintain inventory records and databases
• identify potential inventory shortages and communicate with relevant department
• coordinate the purchase of new inventory
• provide regular inventory reports to management
• pick and prepare orders to be shipped
• ensure proper packaging and labelling of shipments
• ensure shipping counts match the order documents
• process and provide necessary paperwork for shipments
• coordinate delivery sequence according to orders and balancing weight for appropriate delivery vehicle
• process and coordinate customer returns
• receive and verify accuracy of incoming inventory
• resolve any discrepancies between paperwork and inventory received
• inspect and ensure quality of incoming inventory
• process returns
• ensure accuracy of shipping and receiving documents
• enter all information into the system for deliveries and shipments
• maintain all records/logs relative to shipping and receiving
• adhere to all safety standards and operating procedures
• ensure strict adherence to all housekeeping and warehouse standards

Education and Experience

• Diploma in Warehousing/ Logistics Management
• inventory control experience
• proficiency in relevant computer applications including MS Word and Excel

Key Skills and Competencies

• numeracy skills
• data entry skills
• teamwork
• organizing and planning skills
• attention to detail and accuracy
• communication skills
• problem-solving skills

Brief Summary

• Basic $3000 depends on experience
• 8am to 5pm (Mon to Thu), 8am to 4.30pm (Fri)
• Working Location @ Tuas
• Company transport provided : Tuas West, CCK, Boon Lay, Lakeside, Jurong East, Outram MRT

Responsibilities:

• Liaise with planner
• SAP system checking inventory stock status (batches, quantity & release status)
• SAP system preparation (generate Delivery Order pick the correct batch and Qty) plus fill up E-log
• Shipment pick and pack coordinate with warehouse
• Shipment booking with freight forwarder
• Shipment labelling and IATA preparation
• Template registration (Coldstream) 8 ) Cargo collection (take photos)
• Filling with AWB

Requirements

• At least 2 years' relevant experience
• Knowledge of SAP and will need to attend IATA/IMDG course.

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

EA Reg. No: R1988238

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience 
• Serve as the main point of contact for customer queries / problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineeering design drawings and align within project scope
• Work with planners and PM's and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report on supplier and forwarder performance to agreed SLO's, risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and / or damanges and provide root cause analysis
• Support RFI / RFQ processes and benchmarking
• Manage regional and local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes

JOB DESCRIPTION:

To work with the logistics team on the following:-

Warehouse Organization;

Stock Control;

Order Fulfillment;

Ad-Hoc Support.

REQUIREMENT:

• Positive Attitude: Possess a strong work ethic and a sense of responsibility.
• Independence: Ability to work independently in a fast-paced environment with minimal supervision.
• Problem-Solving Skills: Initiative to proactively solve issues as they arise.

This position offers an opportunity to contribute to a dynamic team environment while playing a crucial role in maintaining efficient logistics operations.

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• at least 2 years relevant experience

• Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.
• Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
• Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.