About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

Location: Upper Paya Lebar

Company Overview:
Yes Natural Trading is dedicated to operational excellence and delivering exceptional customer service. We are seeking an experienced Warehouse & Logistics Executive to manage and optimize daily warehousing activities, including online sales and everyday deliveries of food items, edible stock and household items.

Key Responsibilities:

• Develop and implement warehouse procedures for efficient handling of everyday deliveries and online sales of food, edible stock, and household items.
• Oversee all warehouse operations, including receiving, storing, picking, packing, and dispatching goods, with a focus on managing food and edible stock inventory, household items, and monitoring expiration dates and shelf life.
• Manage inbound shipment and outbound deliveries, coordinating with delivery team to schedule timely pickups and deliveries, and ensure shipping documentation (commercial invoices, packing lists) aligns with physical shipments.
• Maintain inventory accuracy through regular cycle counts, promptly addressing any discrepancies and ensuring proper storage conditions for perishable, non-perishable, and household goods.
• Collaborate with cross-functional teams to improve workflow efficiency, supporting the timely fulfilment of customer orders, including high volumes from online sales.
• Ensure optimal warehouse layout, space management, and the effective use of equipment for maximum productivity and safety.
• Monitor and manage logistics operations, optimizing transportation to meet delivery schedules while minimizing costs.
• Lead safety protocols, particularly for handling food and household items, ensuring compliance with food safety standards and Workplace Safety and Health (WSH) regulations.
• Regularly review and enhance warehouse procedures, driving continuous improvements in operational performance and customer satisfaction.
• Manage warehouse equipment performance and oversee maintenance to ensure safe and efficient operation.
• Lead and coordinate regular stock and inventory checks throughout the year.

Qualifications:

• Diploma or Degree in Supply Chain Management or Logistics.
• Experience managing logistics for online sales and collaborating with various departments.
• Minimum 3 years of experience in warehouse/logistics management, including developing operational procedures for online sales, daily deliveries, preferably handling food, edible stock, and household items.
• Strong expertise in managing food and edible stock inventory, with a focus on shelf life and proper storage conditions.
• Proficiency in Microsoft Office and Google Suite; experience with inventory management tools is a plus.
• Excellent organizational, communication, and time management skills.
• Strong problem-solving skills, with the ability to work well under pressure.

Benefits:

• Competitive salary with a benefits package.
• Medical, Dental, TCM medical benefits
• Opportunity o grow with a fast-expanding, environmentally conscious company.
• Supportive and positive work culture.

Work Schedule:

• Full time position in a 5 day work week. Location at Upper Paya Lebar (Little Road)

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Hiring EMTs / Nurses / Paramedics

Immediate Vacancy

Location: Islandwide

Working Days:

Monday to Friday -

8am to 6pm / 11.30am to 9.30pm

Two weekend duties per month.

Incentives and bonus

Salary: $2,200 - $2,500

Job Description: Provide care and assistance to patients .

Maintain equipments in the ambulance.

Requirements:

Valid Emt / Paramedic / Nurse Liscense

Valid BCLS / ACLS cert

Singaporeans only

Able to start immediately.

Call 65034010

Hiring Ambulance Drivers - Immediate Hire

Location: Toa Payoh

Working Days:

Monday to Friday-

8am to 6pm or 11.30am to 9.30pm

Two weekend duties in a month.

Salary: $2,000 - $2,200

Requirements:

Singaporeans and PRs only.

Able to drive Toyota Hi-ace Hi-roof or Nissan Urvan Hi-roof

Able to start immediately.

Kindly call us at 65034010.

Benefits:

• Competitive salary up to $3,200 + variable bonus + AWS
• 5-day work week (Monday to Friday) with regular hours for work-life balance
• Opportunities for on-the-job training (OJT) and professional growth
• Gain experience working with international shipments and customs documentation
• Collaborative and supportive team environment

Job Description:

We are seeking a detail-oriented Sea Freight Executive to manage and coordinate sea import shipments. This role includes handling customs permits, organizing documentation, and ensuring that all shipment processes align with company procedures. Strong communication and customer service skills are essential to work effectively with clients, agents, and service providers.

Roles & Responsibilities:

• Coordinate Sea Import and Export shipments by opening files, maintaining documents, and updating shipment statuses using Sysfreight software
• Advise clients on shipment arrival details and arrange deliveries
• Process invoices accurately, ensuring correct currencies and verification of shipment weight and volume
• Handle customs declaration for Import and Export permits
• Verify Bill of Lading, invoices, and all shipment-related documents
• Arrange transportation for pick-up or delivery as needed
• Maintain communication with clients, overseas offices, and agents professionally through various channels
• Ensure work aligns with company SOP and escalate irregularities as needed
• Build strong relationships with clients, carriers, and service providers for seamless operations
• Suggest improvements in processes for cost control and customer service enhancements
• Handle ad-hoc duties as assigned

Requirements:

• Minimum 1 year of relevant experience in sea freight coordination
• Strong attention to detail and organizational skills
• Proficiency in Sysfreight software is an advantage
• Able to work independently and communicate professionally
• Ability to multitask and prioritize tasks in a fast-paced environment

Additional Information:

• Salary: Up to $3,200 basic + variable bonus + AWS
• Working Location: Cargo Agents Building, 115 Airport Cargo Road, Singapore 819466 (Main Office)
• Working Days: Monday to Friday, 9am - 6pm

JOB DESCRIPTION

• Maintaining the purchasing policy and ensuring that all purchases adhere to it.
• Liaison with other departments, particularly Project, Finance, QA/QC departments.
• Source and negotiate with the Vendor to meet targeted cost savings of the projects.
• Prepares Commercial Bid Evaluation and issue Purchase Order.
• Support the Project Management Team (PMT) on all logistics issues.
• Liaison with Client's Logistics department, understand the requirement, to ensure smooth accomplishment of projects.
• Create a plan or time-table for the movement of material to meet project schedule.
• Liaison with Vendors on the shipping information and tracking the progress of delivery.
• To check the submission of shipping document from the Vendor and get Client's clearance prior the shipment.
• Obtain more quotations when necessary for major shipment.
• Provide quotations to PMT for issuance of Logistics Requisition Form (LRF).
• Responsible for the issuance of shipping document (Packing List, Delivery Order, Commercial Invoice, Custom Certificate and Certificate of Origin).
• Coordinate with the warehouse on all crating and packing of materials.
• Arrange the transportation of purchased materials, conduct receiving activities, including storage of goods.
• To keep records of all goods movement.
• Matching of Invoices (Forwarders/Courier).
• To keep records of stock level if there is any.
• To work closely with the storeman.

JOB REQUIREMENT

• Diploma in logistics / supply chain or relevant field
• Able to work as team

Benefits:

• Competitive salary of up to $2,300 basic plus variable bonus, overtime, and annual wage supplement (AWS).
• Shuttle bus service provided for convenient commuting.
• Opportunity for long-term employment in a stable work environment.
• Overtime pay available for extra hours worked.
• Work in a dynamic, fast-paced warehouse setting.

Job Description:

As a Warehouse Assistant, you will be responsible for receiving, storing, and organizing incoming stock, as well as picking and packing orders for shipment. You will ensure that the warehouse operates efficiently by maintaining inventory records, inspecting goods for defects, and adhering to safety guidelines.

Roles & Responsibilities:

• Receive, store, and organize incoming stock in the warehouse.
• Pick and pack orders for timely shipment to customers.
• Load and unload delivery vehicles efficiently.
• Maintain detailed records of inventory to ensure accuracy.
• Inspect goods for any defects or damages before storage.
• Maintain a clean and safe work environment at all times.
• Assist with inventory audits as required.
• Operate warehouse equipment such as forklifts and pallet jacks safely and efficiently.
• Communicate effectively with other warehouse staff and supervisors.
• Follow health and safety guidelines to ensure a safe workplace.

Requirements:

• Minimum of 1 year experience in a warehouse setting.
• Must hold a valid forklift license.
• Basic computer skills for reviewing order statuses and inputting cargo information.
• Good communication skills and understanding level.
• Ability to support overtime and maintain good attendance.
• No health concerns and able to perform work with accuracy and follow instructions.
• Willingness to learn and adapt in a fast-paced environment.
• Long-term commitment preferred.

Additional Information:

• Salary: Up to $2,300 + variable bonus + overtime + AWS.
• Working Days/Hours: Monday to Friday, 8:45 am to 5:45 pm, with 1 Saturday per month from 8:45 am to 12:45 pm.
• Location: Tuas View Cres
• Safety Gear: Staff are required to purchase their own safety boots (the company will not sponsor).
• Shuttle Bus: Pickup at Boon Lay MRT station at 8:10 am or 8:20 am; drop-off at Boon Lay MRT station or Tuas MRT station.

Benefits:

• Competitive salary of up to $2,300 basic plus variable bonus, overtime, and annual wage supplement (AWS).
• Shuttle bus service provided for convenient commuting.
• Opportunity for long-term employment in a stable work environment.
• Overtime pay available for extra hours worked.
• Work in a dynamic, fast-paced warehouse setting.

Job Description:

As a Warehouse Assistant, you will be responsible for receiving, storing, and organizing incoming stock, as well as picking and packing orders for shipment. You will ensure that the warehouse operates efficiently by maintaining inventory records, inspecting goods for defects, and adhering to safety guidelines.

Roles & Responsibilities:

• Receive, store, and organize incoming stock in the warehouse.
• Pick and pack orders for timely shipment to customers.
• Load and unload delivery vehicles efficiently.
• Maintain detailed records of inventory to ensure accuracy.
• Inspect goods for any defects or damages before storage.
• Maintain a clean and safe work environment at all times.
• Assist with inventory audits as required.
• Operate warehouse equipment such as forklifts and pallet jacks safely and efficiently.
• Communicate effectively with other warehouse staff and supervisors.
• Follow health and safety guidelines to ensure a safe workplace.

Requirements:

• Minimum of 1 year experience in a warehouse setting.
• Must hold a valid forklift license.
• Basic computer skills for reviewing order statuses and inputting cargo information.
• Good communication skills and understanding level.
• Ability to support overtime and maintain good attendance.
• No health concerns and able to perform work with accuracy and follow instructions.
• Willingness to learn and adapt in a fast-paced environment.
• Long-term commitment preferred.

Additional Information:

• Salary: Up to $2,300 + variable bonus + overtime + AWS.
• Working Days/Hours: Monday to Friday, 8:45 am to 5:45 pm, with 1 Saturday per month from 8:45 am to 12:45 pm.
• Location: Tuas View Cres
• Safety Gear: Staff are required to purchase their own safety boots (the company will not sponsor).
• Shuttle Bus: Pickup at Boon Lay MRT station at 8:10 am or 8:20 am; drop-off at Boon Lay MRT station or Tuas MRT station.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Those are some of the essential roles a logistics project manager plays. These strategies and their ability to navigate complex processes are part of a successful career in supply chain management.

Benefits:

• Competitive salary of up to $2,800 basic.
• Balanced 5.5-day work week, with flexible working hours.
• Stable and reliable employment at a well-established company.
• Opportunity to gain valuable driving and logistics experience, working with a manual lorry.
• Working location at Airline Road

Job Description:

We are looking for a reliable and experienced Class 3 or Class 4 Delivery Driver to join our team. In this role, you will be responsible for ensuring the safe and timely transportation of goods, handling loading and unloading, and maintaining excellent customer service during deliveries. The ideal candidate should have a valid driving license, strong attention to detail, and the ability to handle heavy loads.

Roles & Responsibilities:

• Safely transport goods to and from designated locations in a timely manner.
• Assist with loading and unloading goods, ensuring careful handling to avoid damage.
• Provide excellent customer service by maintaining professionalism and addressing any delivery-related queries.
• Conduct regular vehicle checks (e.g., fluid levels, tire pressure) and report any mechanical issues.
• Complete delivery paperwork, including delivery receipts, ensuring accurate records.
• Plan delivery routes to optimize efficiency and reduce time on the road.
• Follow all traffic laws, safety regulations, and company policies to ensure safety.

Requirements:

• Valid Class 3 or Class 4 driving license.
• Proven experience as a Class 3 or Class 4 delivery driver.
• Physically capable of handling heavy loads up to 20kg.
• Good understanding of traffic laws and safety standards.
• Ability to work independently and manage time efficiently.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Company Overview:
Yes Natural Trading is dedicated to operational excellence and delivering exceptional customer service. We are seeking an experienced Warehouse & Logistics Executive to manage and optimize daily warehousing activities, including online sales and everyday deliveries of food items, edible stock and household items.

Key Responsibilities:

• Develop and implement warehouse procedures for efficient handling of everyday deliveries and online sales of food, edible stock, and household items.
• Oversee all warehouse operations, including receiving, storing, picking, packing, and dispatching goods, with a focus on managing food and edible stock inventory, household items, and monitoring expiration dates and shelf life.
• Manage inbound shipment and outbound deliveries, coordinating with delivery team to schedule timely pickups and deliveries, and ensure shipping documentation (commercial invoices, packing lists) aligns with physical shipments.
• Maintain inventory accuracy through regular cycle counts, promptly addressing any discrepancies and ensuring proper storage conditions for perishable, non-perishable, and household goods.
• Collaborate with cross-functional teams to improve workflow efficiency, supporting the timely fulfilment of customer orders, including high volumes from online sales.
• Ensure optimal warehouse layout, space management, and the effective use of equipment for maximum productivity and safety.
• Monitor and manage logistics operations, optimizing transportation to meet delivery schedules while minimizing costs.
• Lead safety protocols, particularly for handling food and household items, ensuring compliance with food safety standards and Workplace Safety and Health (WSH) regulations.
• Regularly review and enhance warehouse procedures, driving continuous improvements in operational performance and customer satisfaction.
• Manage warehouse equipment performance and oversee maintenance to ensure safe and efficient operation.
• Lead and coordinate regular stock and inventory checks throughout the year.

Qualifications:

• Diploma or Degree in Supply Chain Management or Logistics.
• Experience managing logistics for online sales and collaborating with various departments.
• Minimum 3 years of experience in warehouse/logistics management, including developing operational procedures for online sales, daily deliveries, preferably handling food, edible stock, and household items.
• Strong expertise in managing food and edible stock inventory, with a focus on shelf life and proper storage conditions.
• Proficiency in Microsoft Office and Google Suite; experience with inventory management tools is a plus.
• Excellent organizational, communication, and time management skills.
• Strong problem-solving skills, with the ability to work well under pressure.

Benefits:

• Competitive salary with a benefits package.
• Medical, Dental, TCM medical benefits
• Opportunity to grow with a fast-expanding, environmentally conscious company.
• Supportive and positive work culture.

Work Schedule:

• Full time position in a 5 day work week. Location at Upper Paya Lebar (Little Road)

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Roles & Responsibilities

Job Responsibilities:

1 Responsible for delivering the company's warehouse goods to the establishment site;

2. Responsible for the loading and unloading of goods and the collection of goods;

3. Responsible for the signing and handover of bills;

4. According to the standard delivery procedures, safe, timely, standardized and efficient, and do a good job in delivering and picking up personnel;

5. Responsible for the cleaning of the car.

Job requirements:

1. Between 25-45 years old, high school education or above;

2. C4 or above, more than 3 years of driving experience, known traffic conditions;

3. Integrity, honesty and stability, punctual and dedicated;

4. Good health, no bad health, no record of safety accidents;

5. Love your own work, work hard, and obey the arrangement of leaders.

6. Working at Night Job, 6:00 pm – 3:00 am.

7. Able to work 6 Days per week.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] & [email protected]

• Perform warehouse planning and layout plans
• Update data in MS Excel
• Able to report operational maintenance, improvement or repair needs to superior
• Allocate drivers and attendants to project lorries
• Report any warehouse incidents to superior
• Comply to HSE and ISO standards
• Perform any other ad-hoc projects or duties as assigned

Roles & Responsibilities

Job Responsibilities:

1 Responsible for delivering the company's warehouse goods to the establishment site;

2. Responsible for the loading and unloading of goods and the collection of goods;

3. Responsible for the signing and handover of bills;

4. According to the standard delivery procedures, safe, timely, standardized and efficient, and do a good job in delivering and picking up personnel;

5. Responsible for the cleaning of the car.

Job requirements:

1. Between 25-45 years old, high school education or above;

2. C4 or above, more than 3 years of driving experience, known traffic conditions;

3. Integrity, honesty and stability, punctual and dedicated;

4. Good health, no bad health, no record of safety accidents;

5. Love your own work, work hard, and obey the arrangement of leaders.

6. Working at Night Job, 6:00 pm – 3:00 am.

7. Able to work 6 Days per week.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] & [email protected]

Responsibilities:

- To be responsible for all routine clerical duties such as attending telephone calls, typing, filing, general data entry and other administrative paperwork

- Updating the database regularly

- Ad-hoc duties as assigned by superior/ management

Requirements:

- Minimum Higher Nitec or Diploma in any field or equivalent

- Proficient in Microsoft Office (words /excel /powerpoint)

- On-the-job training will be provided

- Strong willingness to learn

- Able to work independently & multi-task

- Able to commence work immediately or within a short notice

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc