About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

The Senior Business Development Associate is responsible for new business acquisition, and onboarding of merchants.

He/She will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. During the onboarding period, the incumbent will also be expected to resolve all issues that may arise from client’s unfamiliarity of our services.

Responsibilities

• New Business Acquisition
• Schedule meetings with potential prospects to understand service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance to sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Lead Generation and Qualification
• Creatively seek and reach out to key decision makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Account Management
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Stakeholder Management
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team

Requirements

• 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experienced in sales negotiation, analysing pricing strategies and solutioning
• Experience with end-to-end sales pipeline management and closing large, strategic deals
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels
• Proactive, curious and entrepreneurial
• Proficiency in Microsoft Office suite

We are looking for a highly organized and detail-oriented Logistics & Sales Admin Executive to join our team. The ideal candidate will possess strong problem-solving and communication skills, essential for efficiently managing logistics and supply chain operations. Proficiency in technology and a solid understanding of industry regulations will be key in ensuring timely, cost-effective, and compliant logistics processes.

TALENT PROFILE

· Strong problem-solving, planning, and analytical abilities.

· Knowledge of regulatory compliance standards and best practices in logistics and supply chain management is an advantage.

· Proficiency in Microsoft Office; experience with logistics and inventory management systems or enterprise-wide platforms such as SAP or MS Dynamics 365 is highly desirable.

· A minimum of 2-5 years of experience in logistics administration, supply chain management, or a related field with MNCs or SMEs in Singapore

· Possess a Diploma or Bachelor’s Degree in logistics, supply chain management, business administration, or equivalent from recognized institutions

ROLES & RESPONSIBILITIES

· Coordinate and liaise with principals, suppliers, customers, and logistics providers to ensure smooth operations.

· Prepare, process, and handle Tradenet permit declarations for the import and export of shipments.

· Oversee and track orders to ensure timely deliveries and monitor inventory levels as directed by management.

· Compile and manage customers’ storage or usage licenses for Dangerous Goods (DG) cargo in accordance with NEA’s requirements.

· Activate Purchase Orders (POs) based on customer requirements, ensuring alignment with inventory levels at the warehouse.

· Monitor customer forecasts and usage, submitting periodic consumption reports to selected customers

. Perform additional duties and responsibilities as assigned by the company.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Scope:

1）Handle daily external / internal enquiries on Genset, Spare Part & After Sales issues

- Liaise with supplier, prepare purchase orders

- Liaise with customer, prepare quotations, order confirmations, and shipping documents

- Liaise with forwarder for shipment arrangement

- Handles whole procurement and Sales process till order completion

- Experience with export documents, L/C, custom clearance is a plus

2）Analyzing and forecasting the usage of Spare Parts

3）Monitor payments, book-keeping of sales data and report

4）Process Monthly closing and periodic report

5) Occassion Travel

Assist supervision in data entry and general office work

Requirements

(Education/ Work experience/ Skills/ Abilities)

Requirement:

- Candidate must possess at least Diploma in any field.

- Order processing and shipping knowledge required

- Proficient in MS Excel, Word and PowerPoint

- Proficient in Chinese and English

- 1-3 years working experience in related field is preferred

- Self-motivated and good team spirit

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidates must possess at least a diploma related to supply chain, logistics, or management.
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

This role is responsible for organizing the operations standards and approach to drive and achieve cost to serve targets, compliance standards. The incumbent will also support commercial solutioning requirements including integration of various services to formulate a customer response. Oftentimes the customer solutioning is triggered by a formal customer request. It is responsible for ensuring strict compliance to process standards to ensure service texture consistency across Asia. Role will deliver continuous improvement on processes to meet business and efficiency requirements, ensuring process stability and capability. The incumbent will work with operating regions to deliver compliance to operational KPI's that meet industry and customer requirements.

Process Engineering & Performance Management
- Manage, reengineer and enhance operations processes for all LOBs, ensuring standardization as appropriate, stability and capability versus market demands. Design, re-Engineer and deploy OTC process and seamlessly links the FLO to the GBS across all functions.
- Ensure strict compliance to process standards to ensure service texture consistency. This includes the development of an operational organization which will support our standard process.
- Continuously enhance processes to meet business and efficiency requirements. This includes performing ad-hoc reviews and audits of standard operating procedures to streamline and automate operations.
- Deployment of relevant operational KPI’s that ensures high level of service delivery. Work with regional and key account owners to define Service level commitments that is clearly linked to our cost to serve. Any exceptions will need commercial and operational leadership approvals to ensure relevant are costs or approved.

Operations Excellence & Management
- Develop and maintain systems to establish standards and measurements relating to activities and products to instill a performance-based measurement culture.
- Develop quality data sources and conduct statistical quality control.
- Deal with non-compliance cases timely and reduce the impact to business.
- Vendor management and build strong relationships with the vendors. Conduct routine audits on quality of vendors’ services provided, ensure alignment with SLA.
- Negotiate for better rates with vendors for APLL group (purchasing power).
- Develop a process to develop internal capability in managing operations.
- Coordinate the Continuous Improvement activities to provide broader business benefits and a centralized focus whilst establishing a common reporting methodology.
- Organize the appointed region’s operations standards and approach to drive and achieve cost to serve targets, compliance standards.
- With Regional Leadership, measure use of resources and ensure high level of productivity to lower cost.
- Drive unit metrics mindset and measure outputs consistently to power cost improvement. Develop and prepare regular statistical reports and monitoring tools on project operation performance – performance reports, productivity reports, costing reports etc.
- Determine operational metrics by studying business models; gathering information; evaluating output requirements and formats.
- Review and interpret operational data to identify operational issues and provide solutions which optimize service levels, efficiency, and overall process flows.
- With Regional teams, support the development on organizational design the meets efficiency and commercial growth objectives.

Solutions Engineering and Commercial Support
- Support the logistics and solutions engineering requirements of commercial pursuit which includes the integration of physical, information and document solutions relevant to complex pursuits.
- Work with other stakeholders on new business & innovation activities to support new service development to enable an aligned approach.

Leadership
- Lead and develop team members to drive and manage transformational change.
- Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
- Ability to inspire teams to accomplish objectives.
- Drive thought leadership in scope with intention of improving our product to compete and cost to serve.
- Engage Commercial, Regional Leadership teams, Functional Leads, and external stakeholders to effectively to carry out above responsibilities.
- Lead in the implementation of Greater Asia’s initiatives to achieve regional goals.

Financial
- Support achievement of CM, OI relevant to scope
- Review annual budget and present to Senior Leadership team.
- Meet or exceed budget for the department.
- Monitor weekly operation movement and performance based upon agreed KPIs.

Qualifications

-Degree or equivalent in Business, Logistics, or related field

-Minimum 8-10 years of experience working in multinational corporations; preferably in transportation, freight, supply chain or logistics industry.
-Experience in implementing LEAN and six sigma methodologies.
-At least 5 years of team management experience managing a large team of more than 10; preferably in global transportation.

Responsibilities

• Equipment Installation, Maintenance and Troubleshooting
• Understand and identify mechanical system components e.g. motors, VFDs, conveyor belts and structural fittings
• Assist in installation and replacement of parts when required
• Source for spare parts if required for quick turnaround
• Perform troubleshooting, repair and servicing of equipment when required
• Conduct routine maintenance checks to ensure overall health of machine and system
• Coordinate and work with vendor(s) to rectify major component system failures
• Investigate and identify the root cause of failures and provide solutions to mitigate future occurrences

Requirements:

• Physically Fit
• Have experiences in machines/electrical servicing and repair is preferable

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for Operations Executive (Senior) to be handling warehouse operation duties.

JOB DIMENSION (SCOPE)

• Supervising warehouse operations, including deployment of operators and equipment, inventory management and reporting function.
• Manage daily operations and ad hoc requests and requirements from customers.
• Month end stock take and reconciliation of inventory.
• Lead, develop and supervise a team of workers to support the activities of the company.
• Ensure strict adherence to workplace safety and health requirements.
• Look for and work on continuous improvement of productivity.

REQUIREMENT

• Min. Diploma and above in Logistics Management or equivalent.
• Experience in managing warehouse / logistics operations such as inventory management, material reconciliation, etc.
• Strong in managing teams and excellent manpower deployment & optimisation skills.
• Excellent supervisory and interpersonal skills are a must.
• IT savviness is expected with good working knowledge in MS Excel.
• Problem solving and analytical skills are necessary.

We are looking for an organized shipping coordinator to be responsible for contacting couriers to provide them with shipping information. The shipping coordinator is also responsible for negotiating courier fees on behalf of clients and tracking shipments.

To be successful as a shipping coordinator, you must have excellent attention to detail. A great shipping coordinator can successfully multitask on a daily basis.

Job Description :

○ Create of job orders and process customers order

○ Coordinate air/sea freight shipment and Transport arrangement

○ Assist our clients and resolve any issues that may occur

○ Handle & prepare Import and Export documentation

○ Process and apply permit declaration

○ Prepare Billing documents for customer

○ General operations duties that may also involve in warehousing

○ Check and negotiate rates with carriers, transporter, etc. and provide quote to customer

○ Undertake any other assignments, which the management may request from time to time

Job requirement :

- Min Diploma in Logistics or any other relevant field.

- 2 - 3 years of experience, preferable in Shipping, Fowarding or Logistic industries

- Customer service oriented and able to work independently

- Proven knowledge of import and export procedures; experience in Tradnet permit application would be advantage

- Willing to work long hours if needed and able to work under pressure in a fast moving environment

- Good communication and interpersonal skill both written and spoken English

- Proficient in PC applications particularly in Microsoft excel and words

Responsibilities
1. To deliver and collect parcels
2. Complete an allocated number of parcels deliveries/pickups daily.
3. Loading and unloading of goods.
4. Assist in other ad-hoc operational duties when required.

Requirements
1. Physically fit
2. Possess a class 3 licence (P Plates are welcome)
3. Comfortable driving a 10 footer truck

Benefits
1. CPF included
2. Truck Allowance (Able to bring truck home)
3. Medical, Specialist and Dental Insurance
4. Annual Leave
5. Monthly performance-based incentives
6. Progression opportunities available

About the role

The incumbent will be part of a larger team within the Solution and Automation department in providing robotics and automation solutions to support the achievement of operation and business objectives to drive long term sustainable business growth.

What you will be doing

Robotics & Automation Solutions:

• Support the development of new customers, either with existing client contracts or by supporting the sales team for RFQ, site visits and presentation.
• Initiate and lead projects, from scoping to implementation phase with a focus on Robotics & Automation.

·       Assess Robotics & Automation opportunities across the business and provide cost-benefit analysis for investments required

• Level 1 support for implemented robotics and automation systems by providing expertise and initial troubleshooting of systems for operation team.
• Perform technologies watch and scout technologies that have high potential to solve operation problem statements that are not readily off-the-shelves
• Set up and support Project Management good practices and methodologies across the department
• Liaise with cross functions for project collaborations and to create internal and external communication contents.
• Proactively support the team members in their day-to-day work by providing expertise and insight.

Supporting Intracompany & Outreach Initiatives

• Assist local and regional entities in scoping, development and potential implementation of robotics and automation initiatives.
• Liaise with local institutions of higher learning to foster relationships, joint-collaboration and improve visibility of the company with regards to robotics and automation.
• Assist B’Lab in providing tours to customers, educational institutions, and other visitors

The successful candidate

• Degree in Computer Science / Engineering / Supply Chain or related field is mandatory.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments
• Requires strong analytical, conceptual, and problem-solving abilities
• Ability in drafting proposal & businesses cases using ROI or similar metrics
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Experience / knowledge of supply chain, transportation or logistics domains is highly desirable
• Experience / knowledge of Robotics and Automation, IoT solutions are desirable
• Passion for technology / tech - savvy

Job Description – Head of Logistics

Job Summary

Reporting to the Commercial Director, the Head of Logistics is responsible for the effective management of our end-to-end Logistics chain. This role spans day-to-day issue resolution, the planning, booking, and tracking of inbound shipments across multiple worldwide freight lanes, techno-regulatory compliance, and customs clearance, through warehouse management and local transportation.

Job Scope - The Head of Logistics is responsible for:

Overview

· The effective management of all matters pertaining to Logistics.

· Logistics budgeting and tracking against budget.

· Day to day immediate and effective issue resolution related to Logistics.

· Regular, rigorous review of the end-to-end logistics chain to maximize value creation.

· Building relationships with freight partners worldwide to deliver the best possible value from our supply chain.

· Compliance against SFA regulations relating to importation of food and drink.

· Special growth projects relating to Logistics.

Freight

· Effective shipment planning across circa 20 worldwide freight lanes, both sea and air freight to minimize cost whilst maximizing availability.

· Working carefully with the buying team and freight forwarders to plan and communicate weekly freight schedules.

· All communication with relevant freight forwarders.

· Daily shipment tracking and reporting to the Buying team and Commercial Director.

· Working with freight partners to effectively clear cargo from port.

· Producing and analyzing management information to facilitate good business decisions related to Logistics.

Warehousing and local transportation

· The day-to-day relationship management with all 3rd party logistics partners.

· Performance management of all 3rd party partners against contracted KPIs.

· Regular review of 3rdparty partner KPIs.

· Management of stock takes in the warehouse to an agreed timeline.

· Peak planning with the warehouse.

Techno-Regulatory Compliance and Food Safety

· Management of techno-regulatory compliance, import permits, and customs declarations across all freight lanes to minimize delays and costs.

· Management of SFA inspection booking and associated follow-up.

· Staying completely up to date with relevant techno-regulatory requirements, and informing the Commercial Director and Buying team when alterations will have any impact.

· Managing our Food Safety program as it relates to Logistics, particularly temperature compliance throughout the chain. Regular review and improvement of these standards.

Job Prerequisites

· Embraces the Little Farms’ Culture and Values

· Attitude of continuous improvement

· Fluent in English

· Detail oriented

· Passionate about helping us build a great business

· Proficient with Microsoft Office (i.e. Excel, Word, Outlook)

Roles & Responsibilities

Job description

· Handles customer enquiries (Export/ Import/ Transhipment / Customer Service)

· Coordinate with agents for rates/ bookings/ shipment arrangement.

· Handle SEA/AIR shipment and ensure all documents

· Create and issue invoice to customers

· Arrange deliveries and follow up with vendors and customers to ensure final destination of shipments

· Perform declaration of permit

Job Type: Permanent

Salary: $2,500.00 - $2,800.00 per month

Benefits:

• Additional leave

• Cell phone reimbursement

• Flexible schedule

Schedule:

• Day shift

• Night shift

• Weekend availability

Supplemental pay types:

• 13th month salary

• Yearly bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Work Location: One location

Local or PR may apply.

No quota.

Summary of role requirements:

• Looking for candidates available to work:
• Monday: Afternoon, Evening
• Tuesday: Afternoon, Evening
• Wednesday: Afternoon, Evening
• Thursday: Afternoon, Evening
• Friday: Afternoon, Evening
• Saturday: Afternoon, Evening
• Sunday: Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 01 October 2024
• Expected salary: $2,500 per month

• GCE 'O' Level or GCE 'N' Level (Preferred)

Supplemental pay types:

• 13th month salary

• Yearly bonus

Job Purpose

This position is responsible to deliver service excellence as committed to customers through development of new process/products/services/systems, on boarding new customers, implementing new systems, leading roll-out of quality initiatives, monitoring regional KPIs, Coordinating RFP with PNL owner.

Responsibilities

- Facilitate to establish documentation and measurement of business process, service development in accordance with customers' requirements.
- Audit KPIs and regional analysis: Conduct various regional analysis to monitor regional operational performance, including KPIs, Profit & Loss by customer, customer report cards.
New Service & Business Implementation
- Lead implementation of new customers, establish process and measurements with operations to ensure fulfilling customer needs.
- Lead the services and new product developments in accordance with customers’ requirements and the regional business planning.
New Information System Development
- Facilitate development and implementation of new technology, system enhancement, automation initiatives to strike for services and productivity improvements.
- Develop problem solving and continuous improvement tools and train country operations on these tools.
- Identify and adopt information technology and automation projects to improve work processes, environment and efficiency.
- Send network alerts to both internal and external stakeholders on any events that impacts to the supply chain integrity of our customers.
- Plan and conduct regular audits on country operations to ensure process & training compliance and standardization.
- Drive key improvement initiatives including; process redesign, EHS, Six Sigma, shop productivity, Quality and inventory cycle reductions.
- Review new Logistics Procedures or any amendments to ensure that workforce and process can support the new/additional requirements.

Others
- Support SQ Manager for various projects, coach new team members and maintain performance under pressure and proactively act on it.

Qualifications

Degree holder or equivalent qualification

- Minimum 6-10 years working experience in international Logistics.
- Good PC skills, e.g. Windows/Microsoft Office Suite/Access/Visio/Internet. And Experienced in Logistics related system, e.g. LSS+, ACSR, TMS, WMS etc.
- Extensive experience in international transportation, intimate knowledge of order management, freight forwarding, warehousing and land transportation services.
- Ability to adopt & adapt new system and technologies.
- At least 2 years of experience in facilitating workshops and trainings, as the sole or lead facilitator/trainer
- Certified Six Sigma Green/Black Belt will be an added advantage.
- Great Facilitation & Coaching skills, communication with various departments.
- Good problem solving and analytical skills.
- Passion in driving and achieving service excellence.
- Situational Leadership skills.
- With good project management mindset and ability to excel in a fluid and cross-functional team environment.
- Fluent English and Mandarin in speaking, writing and presentation.
- Preferably with extensive experience to serve key accounts, cost/financial knowledge.

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

About the role:

The incumbent will be part of a solution team within the Contract Logistics Department in leading continuous improvement projects for Warehouse, Labelling and Assembly, providing seamless and customer-focused data analytics and solutions to improve customer service and operation efficiency.

What you will be doing:

Leading the Solution Team for a Luxury Goods account at 11 Pioneer Turn with below responsibilities:

Project

o   Driving continuous improvement initiatives with impacts on company or customer profitability

o   Identification of areas of improvements with key stakeholders

o   Design, proposal, and implementation of solution across different departments: Warehouse, Value Added Services, Customer Service, Quality, Sustainability

o   Alignment on project priorities and communication on progress to stakeholder

o   Coaching a team of 3 Logistics Analysts + interns to deliver project roadmap and to grow team members

o   Allocation of projects and tasks to team members based on priorities, availabilities, and competencies

Finance

o   Organizing semi-annual budget exercise revising last year spending and forecasting next year spendings

o   Ensuring monthly Billing accuracy

o   Improvement of P&L analytics and financial controlling

o   Supporting a team of 2 on daily financial operations

Ad hoc

o   Data extraction request from customer or Operations

o   Spot analysis request from customer or Operations

The successful candidate

·       4 to 6 years’ experience in Logistics / Supply Chain Industry or Project Management

·       Degree in Logistics / Industrial Engineering or comparable field of study

·       Strong data crunching, analytical and problem-solving abilities

·       Knowledge in lean, six sigma, 5S, WMS

·       Proficiency in Microsoft Office, Excel, Access, SQL

·       Excellent interpersonal and communication skills

·       Mandarin / French is a plus

About the job

You will support the Goods Flow Manager in ensuring smooth and efficient goods flow operations in the store. This includes managing stock accuracy and availability, overseeing receiving and replenishment processes, and leading the team responsible for these operations.

Your assignment

• You will lead the team and work closely with other departments to ensure the highest level of customer service standards are executed
• You shall review the operation process and provide feedback and solutions to secure a more profitable and smooth operations
• You will ensure efficient daily goods flow operations in the role’s area of responsibility in accordance to Global Service Protocol.
• You will ensure the goods flow team complies with IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and work place environment.
• You will develop and lead the goods flow team to secure competence in the workplace and succession planning.

• Reporting and updating of daily KPI for ASEAN
• Managing and resolving customers complaints
• Collating and updating of various logistics information (Warehouse productivity, stock ageing, costs etc)
• Verifying invoice cost on warehouse, inbound/outbound cost
• Verifying ad-hoc cost for shipment invoices (DHL/Fedex)
• Updating and summarising incoming shipment report, inbound movement report and outbound shipment report
• Requesting for quotations from freight forwarders for both import and export shipment
• Cycle Counting using SAP to check physical stock using warehouse counts
• Coordinating monthly billings and subsequently hosting monthly department meeting
• Communication and coordination with leading logistics service providers and warehouse employees
• Other ad-hoc tasks may assigned

About the role

A solution orientated Procurement Executive who can formulate and drive a consistent approach towards all sourcing, negotiation, purchasing and tendering activities, to ensure value for money is maximized and cost savings generated. She/he will always ensure that all purchasing activities support and strengthen the strategic objectives of the overall organization.  

What you will be doing

• Co-ordinate, facilitate and manage Procurement processes - Sourcing, RFQ, Negotiation, Vendor Management etc 

• Drive for cost reduction initiatives, promote sustainable sourcing and continuous business processes improvement 

• Gather data, market analysis and information of commodities to support plans and decisions (Bench Marking Exercise) 

• Engage with Operations teams to deliver added value products and services 

• Attend to Operations’ feedback and assist in resolving problems with suppliers 

• Support backend offices such as HR, IT, QHSE, Facility etc. in sourcing and negotiation activities 

• Work closely with Legal in contract negotiation with suppliers 

• Support Procurement team in day-to-day Procurement task and provide administrative support 

The successful candidate

• Degree/Diploma in Business or Supply Chain fields 

• Ideally 5 years working experiences. Experienced in purchasing and logistics is an advantage 

• Proficient in Microsoft office 

• Smart time management of workload, resourceful and able to perform and accomplish the tasks assigned under tight schedule 

• Innovative/creativity, high integrity, and takes initiative/challenge 

• Strong interpersonal/communication skills and effective problem-solving skills 

• Team player in a fast pace and dynamic environment 

• Basic understanding of purchasing workflow & process 

We are a leading freight forwarding company specializing in providing comprehensive logistics solutions. With a strong focus on customer satisfaction and long-term partnerships, we offer a dynamic and rewarding work environment for individuals passionate about sales and logistics.

Sales Manager (Freight Forwarding)

Key Responsibilities:

• Expertise in Freight Rates: Familiar with shipping company freight rates, with a preference for US/European lines.
• Customer Relationship: Management: Build rapport and establish long-term relationships with customers.
• Follow-up on Proposals: Actively follow up on quotations and proposals for sea freight services.
• Business Development: Identify and develop new business opportunities with potential customers.
• Customer Management: Manage existing customers by increasing trade volume and ensuring customer satisfaction.
• Cold Calling & Visits: Conduct cold calls and visits to potential customers, providing competitive quotations and proposals.
• Sales Coordination: Liaise and coordinate all sales-related inquiries promptly and appropriately.
• Tariff & Quotation Management: Maintain and organize customer tariffs and quotations efficiently.

Requirements:

· Educational Background: Minimum Diploma or Degree in Logistics and Supply Chain or a related field.

· Experience: At least 10 years of relevant working experience in the air/sea freight industry.

· Skill Set: Ability to multitask, stay motivated, and maintain a positive attitude.

· Efficiency: Commitment to working efficiently and accurately.

· Attention to Detail: Strong attention to detail and problem-solving skills.

· Independence: Ability to work independently and take ownership of assigned duties.

· Language Proficiency: Proficiency in English/Chinese (Malay/Vietnamese preferred).

Work Location:

· Singapore (Frequent travel within Asia required)

If you are looking to develop your career in a challenging but rewarding work environment, we encourage you to apply. Please email your latest C.V., including your date of availability, current, and expected salary, to: [email protected]

We regret that only shortlisted candidates will be notified.

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

About the role

Reporting to Vice President, Air, this internship role will have the opportunity to work with the different entities on exciting projects as well as to analyse various reports to provide information to our Regional Air Freight team for strategic business decisions. This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

• Prepare monthly reports relating to air freight activities
• Detect irregular data from the reports and analyse the root cause
• Perform ad-hoc analysis as per requested by stakeholders
• Follow up with entities on the issues and/or comments of working reports
• Be involved in Middle Office Air Dashboard Enhancement Project
• Work with OMC on various projects on data management
• Maintain the BSA contract library
• Support RFQ activity to carriers for 2025 capacity

The successful applicant

Essential

• Polytechnic or university undergraduate or graduate in Business Management, Data Analytics, Data Science or related fields
• Meticulous, analytical, and can work independently
• Good interpersonal and communication skills
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Good command of written and spoken English
• Knowledge in PowerBI and/or Tableau

Desirable

• Keen to learn, fast learner
• Systematic, organized and able to multi-task
• Able to work under pressure in a dynamic, fast-paced environment to meet tight deadlines
• Team player with positive attitude

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.

About the role

When looking for a solution for a problem, knowing the law is only half of the equation.

Reporting to the Regional Ethics & Compliance Director in our Asia-Pacific office, this role aims to impart you with a practical experience to deal with the practice of compliance.

This role will support the implementation of the CEVA Compliance program across Asia-Pacific and ensure CEVA's compliance with E&C regulations, principles, and standards in Asia-Pacific.

This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

Principal Responsibilities

• Assisting in the implementation of CEVA Compliance Program in APAC
• Brainstorming, sourcing, and implementing solutions to improve compliance processes such as Trade Compliance, Regulatory Compliance and Governance
• Driving Asia-Pacific’s Ethics & Compliance innovation
• Assisting in the preparation of Standard Operating Procedures
• Raising the visibility of the Ethics & Compliance department and educating our internal clients

The successful candidate

Essential

• Undergraduate Degree in the relevant area, including Law or Compliance
• General knowledge in Ethics & Compliance ie. Anti-Bribery and Anti-Corruption internal laws, Trade Compliance, Data Privacy and Competition Laws in Asia-Pacific
• Proactive, collaborative, meticulous and eager to learn
• Reliable, respectful, and responsive
• High standard of ethics and ability to handle sensitive and confidential information
• A curious mind that frequently questions: How can we do this better?

Desirable

• Technologically savvy
• Process driven