Job Responsibility
• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations.
• Develop expertise in the Firm's Anti Money Laundering/ Customer Identification due diligence policies and process.
• Engage clients and internal business teams to obtain relevant onboarding information and documentation.
• Ensuring all communications are of the highest professional standard to maintain client service excellence.
• Timely and effective escalation of potential relationship issues and devising possible resolutions.
• Take responsibility for delivering against committed timelines.
• Participate in regular meetings with the business team to maintain clarity around workflow, understand changes to AML/KYC regulations and develop required reporting metrics.
• Perform any other tasks assigned by superior/head of department.
Qualifications
• Diploma or bachelor's degree in law, finance, business management or a related field.
• Minimum l years of relevant experience in client onboarding.
• Good understanding of local regulatory requirements on AML/KYC for client onboarding process.
• Excellent at building rapport with different client types through effective communication and interpersonal skills.
• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required to communicate with internal stakeholders
• Result focused, detailed-oriented, diligent, and collaborative.
• A team player that collaborates well with other departments.
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint, etc.
