Company Overview:
IFS Capital Limited (IFS) is a regional provider of commercial financing services such as Accounts Receivable Purchase (Domestic and/or Export), property financing, term loans, working capital loans and government-assisted schemes to business enterprises. The Group also manages a diversified business portfolio from Asset Management to Insurance and FinTech. IFS was incorporated in Singapore in 1987 and has been listed on the Mainboard of the Singapore Exchange (SGX) since July 1993.
Role Overview:
As a Customer Excellence Specialist, you will play a pivotal role within our Customer Management Team, contributing to the enhancement of our customer-centric strategies. You will be at the forefront of ensuring a seamless and efficient customer experience, focusing on Customer Limit Requests, Credit Insurance, FCI and Operational Receivables Management. Your expertise will be crucial in shaping and optimizing our approach to customer assessment, risk management, and relationship building. If you are a strategic thinker with a passion for optimizing customer management processes and have a keen eye for risk management, we invite you to apply for this dynamic role!
Responsibilities:
- Assess and review credit limits for customers/factors, or apply limits from trade credit insurer/import factors, in a timely manner.
- Issue notification letters and update records in the system.
- Perform debt verification and overdue management to control risk and support funding.
- Cultivate and deepen relationships with customers for lead generation strategies.
- Handle periodic reporting and all matters related to credit insurance, such as payments for limit application fees and premiums.
- Streamline processes and be involved in system enhancements.
Requirements:
- Bachelor’s degree in Finance, Business, Accountancy or a relevant discipline.
- Proven experience in credit assessment and credit control management.
- Strong organizational and analytical skills, with a strong focus on risk-control.
- Excellent communication, interpersonal and cross-functional collaboration abilities.
- Meticulous, self-motivated, resourceful and adaptable.
- Experience and knowledge in Trade Credit Insurance and FCI’s GRIF rules are advantageous.
If you meet the above requirements, you are invited to submit your resume by
clicking the "Apply Now" button below. We regret that only shortlisted candidates will be notified.
