ING Wholesale Banking in Singapore
We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.
Job Profile Summary
To provide full secretarial and administrative support to the Head of Transaction Services APAC (Head) including the Transaction Services teams.
Job Responsibilities:
- Support the Head with respect to his calendar and meeting schedules, and his email Inbox.
- Take care of travel arrangements for the Head and teams.
- Prepare and submit expense claims for the Head and his direct reports.
- Prepare documents and presentation materials for the Head and teams.
- Field calls and answer queries from external and internal parties.
- Arrange & coordinate internal/external meetings where required, and related logistics.
- Assist in arranging and executing internal/external events, including managing & coordinating with internal and external service providers; logistics, organization; costing, sourcing etc.
- Perform secretariate role for formal meetings, such as preparation of agenda items, coordination of invitations and minutes.
- Arrange and monitor department stationery orders and supplies.
- Maintain the Hospitality Register for Gifts & Entertainment.
- Co-ordinate business continuity planning activities.
- Support the teams on onboarding of new joiners and off-boarding of leavers.
- Maintain a strong working knowledge of the organization’s policies and relevant codes of conduct, such as travel and entertainment policies, and leave policies, with the ability to support the Head as the first line gatekeeper on claim/approval requests.
- Any other secretarial / administrative tasks as assigned by the Head.
What we're looking for:
- Minimum 5 years of relevant experience in secretarial & administrative support in a financial services industry.
- Experience in supporting both a senior business head and multiple teams.
- Is flexible with ability to multitask across different tasks and thrive well in a dynamic environment.
- High level of self-motivation and ability to navigate and perform tasks with minimal guidance.
- Willingness to learn and is open to take on new challenges.
- Strong team player with a keen interest to help others and who collaborates across the organization.
- Strong communications skills and comfortable in dealing with internal and external clients and stakeholders.
- Organised and detail-oriented.
- Proficiency in the use of Microsoft Office including PowerPoint and Microsoft Teams.
