At Citi, we get to connect millionsof people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.
Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.
Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
Job Purpose:
This is an exciting opportunity to kick start your career at Citi! We are looking for enthusiastic and energetic team players, with a strong work ethic, who will join Markets Operations. This is an Intermediate Analyst role within the APAC middle office team, part of the Markets Operations organisation. This is a great opportunity to join a high performing, high profile and energized team providing daily support to our global Traders and Clients.
You will play an important part in helping to support the lifecycle of a trade by working closely with Business partners, Client’s, and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues.
You will develop a broad and detailed understanding of the Organization’s landscape, culture, processes,
and Technology. You will have the opportunity to recommend creative suggestions on how to improve processes to minimize losses from failed internal processes, inadequate controls, and emerging risk better serve our Clients
Job Purpose:
The Syndicate Middle Office team is a part of Markets Operations, and supports the debt capital markets syndicate desk in the issuance of new bonds and other debt products. The role is an intermediate analyst level role, responsible for providing trade capture and trade lifecycle support, supporting the trading desk and coordinating with other banks in the execution of transactions, as well as continuously seeking to improve process efficiency. On a daily basis you will be interacting with Front Office (both Sales and Trading, and Banking colleagues), Settlements, Finance, KYC/Onboarding and Technology, so collaboration and communication skills are vital. In addition, the team sits within a wider fixed income middle office team, covering Credit Trading, Financing and Securitization, offering opportunities to support other parts of the Markets business.
Responsibilities:
- Provide analytical and administrative support to Front Office Sales and Trading specifically related to the debt capital markets (DCM) syndicate business.
- Manage position records and risk limits in coordination with both Citi trading desk, as well as coordinating with counterparties across the syndicate.
- Assist with both trade capture and trade processing for both businesses, as well as managing Front to Back reconciliations, identifying any operational risk, and assisting with any trade confirmation and settlement queries.
- Assist with the onboarding and set up of new issuer clients, and manage the close out and revenue distributions following the successful execution of a deal.
- May require occasional after business hours support for late night deal pricing.
- Utilize data analysis tools and methodologies to make recommendations to senior management to support process improvement.
- Design and analyze complex reports to support/control activities and make recommendations based on identified trends and facts.
- Interpret data and recommend the launch of new products/ services or upgraded platforms that support pre-settlement processes and transaction capture functions.
- Provide informal guidance and/or on-the-job-training to new team members.
Risk Management:
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Accountable for integrity of process, operations, and end results. Implements a successful risk/control environment related to collateral and/or margin processes.
People & Inclusion Agenda:
- Promoting a culture of continuous improvement and cultivating a robust service and control environment
- Championing diversity and inclusion to create a working environment which allows our People to thrive and excel.
Organisational Transformation:
- Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
- Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization
- Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow, and other innovative re-engineering technique.
Qualifications and Skills:
- 2-5 years of relevant experience, preferably with experience working in a financial services role where you have had to be analytical, process oriented and delivered change.
- Experience participating in delivery of change programs in some capacity and demonstrating business analysis and requirement writing skills.
- Excellent verbal, written and presentation skills, with the ability to interact with stakeholders of different levels of seniority and from different reas of firm.
- Motivation and intellectual curiosity to learn about the full ‘front-to-back’ process and related teams’ over time to be more effective, rather than just thinking ‘inside the box’ of your direct function.
- Requires analytical skills to filter, prioritize and validate potentially complex material from multiple sources.
- Ability to build relationships.
- Energetic, flexible, collaborative, and proactive.
- Strong risk management and control mindset.
Education:
- Bachelor’s degree/University degree or equivalent experience preferred
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
