- Manage and address complaints or feedback, taking appropriate remedial actions.
- Collaborate closely with all relevant stakeholders, including Contractors, Project Managers, Consultants, Residents, and Authorities, to proactively mitigate complaints related to construction activities.
- Coordinate and liaise with these parties regarding project details and progress.
- Plan and implement public relations programs, including talks and outreach, to communicate project developments.
- Develop and execute public relations strategies specific to the project.
- Provide regular updates and reports to management on public relations activities at the site.
- Maintain and update all relevant records and documentation.