Job Description
- Manage and monitor daily operations to ensure that all processes run smoothly and efficiently.
- Supervise and coordinate the activities of staff, including scheduling, training, and performance evaluations.
- Identify areas for improvement in operational processes and implement solutions to enhance productivity and efficiency.
- Ensure that products or services meet quality standards and company policies.
- Oversee inventory levels, order supplies as needed, and manage stock to prevent shortages or excesses.
- Ensure that all operations comply with company policies, industry regulations, and safety standards.
- Maintain accurate records and prepare reports on operational performance, including key metrics and areas for improvement.
- Handle customer inquiries and complaints, ensuring high levels of customer satisfaction and addressing any service issues that arise.
- Work closely with other departments, such as HR, finance, and logistics, to ensure smooth coordination and support for operational activities.
Job Requirement
- Minimum a Diploma in any field.
- 1-2 years of experience in managing operations.
- Excellent communication and interpersonal skills.
