NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
We are looking for an Analyst to join the NEXT Change Management Team. This role presents the perfect opportunity for you to join the high-tech sector with no technical background, and expose yourself to diverse challenges in multiple clients, industries and technologies.
What we seek to accomplish together:
- Identify, engage and manage stakeholders impacted by a change initiative: Identify key stakeholder groups impacted, understand their key concerns, engage them and manage expectations to facilitate adoption
- Assess impacts: Understand current pain points and validate how these are solved through system, process or organisational changes
- Propose change solutions: Ideate and plan the necessary change interventions within a comprehensive end-to-end change management and engagement plan to guide users through the change journey, from understanding and buy-in to adoption
- Create communications collaterals: Design and develop attractive and convincing collaterals from EDMs, briefing decks to social media posts
- Execute and monitor changes: Implement the change management interventions, monitor the effects and take corrective actions
- Participate in pre-sales activities: Qualify opportunities, prepare proposals & cost estimates and present to clients
- Support NCS change initiatives: Lead organisational and cultural change initiatives internally impacting our 10,000 colleagues
- Innovate: Improve on existing methodologies and tools, provide creative new ideas, challenge existing norms and share new insights and valuable experiences with the rest of the team
A little about you:
- You should have a Bachelors degree in Business, Communications or Psychology. PowerPoint should hold no secrets for you, and you can create impressive presentations with it. Bonus points if you have experience in video or graphic design software.
- skilled in situation analysis, problem solving, communications and design. You might be a good fit if you can:
- Parachute into new industries and analyse challenges from multiple perspectives
- Ask good questions and connect the dots quickly
- Convert tech-speak into simple language via clear and creative communications
- Create attractive communications materials (EDM, PowerPoint slides, etc.)
- Be equally skilled at engaging both senior leaders and ground staff in a variety of settings
