IT Integration Manager
Location: Singapore
Reporting to: Head of Integration NA SAPMENA IT - Integration Team
About the Role
We are seeking an experienced Integration Manager to play a critical role in our strategic SAP S4 Harmonization Project. This project will consolidate and harmonize our SAP instances into globally defined business processes. You will be responsible for managing the integration of all applications into and from the SAP S4 platform, utilizing L’Oréal's Hybrid Integration Platform. This platform supports diverse integration patterns, including events, APIs, ESB, and file-based integrations.
Responsibilities
- Project Management:Ensure on-time, on-budget, and on-quality delivery of integrations.
Manage project finances, resources, and timelines effectively.
Identify and mitigate potential risks throughout the project lifecycle.
Adapt to evolving project scopes, timelines, and requirements.
Lead and motivate the integration team to achieve project goals.
Proactively identify and resolve project-related issues.
- Technical Expertise:Possess a deep understanding of API development, management, and security best practices.
Be knowledgeable about integration patterns, middleware, and integration platforms.
Have experience with business applications management, including selection, deployment, maintenance, and optimization.
Understand enterprise IT architecture principles, including systems integration and scalable architecture design.
- Integration Lifecycle Management:Lead all phases of integration projects, from initial assessment and design through build, testing, deployment, and hypercare.
Formalize and analyze the existing integration landscape ("as-is" state).
Collaborate with application teams to define and validate the target integration landscape ("to-be" state).
Design and document integration solutions in line with L’Oréal's integration standards.
Oversee the development, testing, and deployment of integrations.
Provide support during system integration testing and hypercare periods.
Ensure seamless handover of integrations to the application support team.
- Communication and Stakeholder Management:Facilitate clear and consistent communication among project team members, stakeholders, and internal clients.
Effectively convey technical information to both technical and non-technical audiences.
Collaborate closely with enterprise architecture, application remediation, and development teams.
Provide regular project updates to program governance bodies and stakeholders.
- Other Key Responsibilities:Define and manage the integration project budget.
Manage contractual processes related to integration activities (if applicable).
Participate actively in project meetings and governance committees.
Proactively track, manage, and escalate risks and open issues.
Qualifications
- A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- 10+ years of overall experience in IT, including:5+ years of hands-on experience designing and implementing integration solutions.
5+ years of experience managing offshore partners.
A proven track record of driving complex integration programs from planning to deployment.
- Experience integrating with SAP S4 is a strong advantage.
- Experience with API management platforms and tools.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong leadership, problem-solving, and decision-making abilities.
- Proven experience in managing project budgets and resources.
Desirable Certifications
- PMP or equivalent
- TOGAF
- ITIL
