This role reports to Chef Concierge.
Job Description
* To supervise and train the Bell team, ensuring fair task delegation and adherence to grooming standards.
* To deploy porters based on operational needs, managing entrance activities like traffic control and taxi bookings.
* To maintain and oversee the cleanliness and organization of the lobby, driveway, and baggage room, including audits and inventory checks.
* To handle guest inquiries related to local tours and directions in the absence of the Concierge.
* To ensure the functionality of concierge equipment and perform additional front office duties as assigned by the Supervisor or Manager.
* To carry out any other duties and responsibilities as and when assigned by Management.
Requirements:
* Prior experience as Porter will be a plus.
* Well-groomed and immaculate appearance.
* Possess good interpersonal skills and pleasant disposition.
* Knowledge on Opera PMS System preferred.
