Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.
Responsibilities:
- Implement and maintain ServiceNow features, while developing and managing third-party integrations with the platform.
- Create and sustain API and flat file integrations between ServiceNow and various third-party applications.
- Enhance ServiceNow functionalities according to customer needs.
- Support and manage version upgrades for the ServiceNow platform.
- Develop advanced user experience features, such as Service Portal and mobile enhancements.
- Collaborate with stakeholders to gather requirements, provide demonstrations, assist with user acceptance testing, and deliver user training.
- Recommend and implement automation solutions to optimize existing ServiceNow modules.
- Develop new features and customize existing ones in ServiceNow based on customer requirements.
- Create and maintain documentation for both new and existing integrations.
- Assist with production rollout and release processes.
Requirements:
- Experienced in the development and implementation of ServiceNow ITSM modules, with additional knowledge in SPM and IRM being advantageous.
- Skilled in creating and managing Business Rules, Script Includes, UI Actions, Script Actions, Scheduled Jobs, email scripts, and workflow run scripts.
- Proficient in designing flows using Flow Designer and Integration Hub.
- Competent in ServiceNow client and server-side JavaScript, as well as ServiceNow APIs.
- Capable of customizing ServiceNow using UI Pages, UI Macros, and CMS with CSS, HTML, and Jelly.
- Hands-on experience with integrations involving Enterprise suite applications.
- Adept at building Catalogs, variable sets, Catalog Client scripts, UI Policies, UI Actions, and ACLs.
- Proficient in programming with JavaScript, XML, HTML, AJAX, Angular, and Jelly scripting.
- Experienced in integrating ServiceNow with external systems and applications using REST/SOAP APIs.
- Skilled in developing Scripted Rest APIs and managing third-party integrations.
- Ability to troubleshoot and resolve integration issues for seamless data flow and system interoperability.
- Strong debugging skills alongside coding proficiency.
- Experienced in extending the ServiceNow schema for custom applications.
- Knowledgeable in creating data sources, ETL processes, import sets, and transform maps.
- Proficient in using ATF to develop and execute test cases.
- Experienced in managing ServiceNow version upgrades.
- Familiar with MID server, Import and Export Sets.
- Good understanding of adding multiple pages and widgets to the ServiceNow portal.
Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, partnership status, sexual orientation, or gender identity.
We see the diversity of our team as a strategic advantage, and we work actively to maintain it.
By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/
