Senior IT Systems Analyst

About our client

Our client is the leader in the automotive industry with regional operations.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Senior IT Systems Analyst

Overview:

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Group’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Job Responsibilities:

• Management and support of daily End Users IT requests/issues on business application and Workflow systems;
• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors;
• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System);
• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory;
• Ensure applications conform to stakeholder requirements, reviewing and updating of software design architecture, technical documents, maintaining and enhancing existing application systems;
• Work closely with business functions on business application projects, assist and participate in the design and development of new/upgraded of these systems, liaising with vendors to support established specifications and requirements;
• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams;
• Perform periodical adult and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance and Compliance requirements;
• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies;
• Perform impact analysis arising from business change requests;
• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems;
• Testing and debugging systems to ensure that they meet functional and performance requirements;
• Providing training and support to end-users and IT staff on the use and maintenance of systems;
• Ensuring that systems comply with relevant laws, regulations, and standards;
• Providing technical guidance and mentoring to junior systems analysts;
• Perform any other duties as directed by Section Head and Management.

Job Requirements:

• Bachelor or higher qualification in Technology / Information Management / Computer Science;
• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC);
• Good programming skills in ASP.NET., NET Core, C#, PHP, Javascipt, HTML5;
• Previous project experience with Microsoft end-user technology and related applications (e.g., Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps);
• Experience in the implementation and support of business application systems utilising technologies in the areas of Microsoft solutions;
• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL;
• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely;
• Knowledge and experience on Automotive Industry business process and application systems preferred;
• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage;
• Excellent analytical and problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player;
• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions;
• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders;
• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards;
• Attention to Detail: Strong attention to details is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E