Responsibilities:
- Manage day to day operations of the terminal to ensure quality services and outputs
- Undertake terminal operations and integrate processes horizontally over multiple shifts with proactive stance in service delivery solutioning
- Drive all-aspect service excellence by means of elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters
- Act as the Site Main Controller during emergencies in the absence of Terminal Manager
- Function as part of the Management Team in a dynamic fashion in driving progress and success for the organisation
- Lead and investigate incidents, near miss observations, and spearhead all corrective actions
- Drive understanding and enhancement of the activities in the organisation by means of data analytics and objectives assessments
- Establish effective communication between customers and internal parties particularly in delivery needs and requirements
- Ensure site and operations preparedness prior and during customer audits
- Lead terminal new projects in safe operations and commissioning of new facilities
- Plan and coordinate plant shutdown maintenance and commissioning back system
- Support Innovation and POC in Vopak
- Contribute to the development of annual and longer-term business plans, forecast performance against business key performance indicators, develop business case for new projects and estimate financial and resources required to deliver performance targets
- Manage department resources on supporting terminal operations or company on ad hoc projects and activities
- Drive energy and cost saving effort in line with organization sustainability goals
- Lead Operations manpower deployment, resource planning and shift scheduling,
- Manage the Operations annual budget plan and quarterly latest estimates reporting, and drive cost-consciousness results in all matters of operations
- Support in Commercial Inquiry from the Commercial team on the feasibility of a new product or project
- Monitor and review operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards
- Take action to improve performance and to resolve non-compliance in accordance with SHE policies, procedures and ensure company’s standards are met
- Ensure operations employees are trained on SHE and regulatory training to perform their roles effectively
- Drive for continuous safety performance for operations employees and contractors
- Ensure that terminal operations meet SHE standards and Proactive SHE Culture, Vopak fundamentals and standards are adhered to by the Operations teams.
- Lead team discipline in VF and compliance
- Employ innovative and critical-thinking in optimising processes, procedures and implement initiatives that create value in creating enhanced effectiveness and efficiency in the organisation
- Create and implement continuous improvement and self-directing organisation that aligns with the values of the Company
- Act as the Process Owner of all SWP and SWI
- Act as the Process Owner of Stock Management & Accuracy
- Ensure the Process Safety Risk Management
- Manage LOPC and/or Product Contamination / Quality Incidents and mitigation plans
- Ensure operations procedures are available, regularly reviewed, updated and executed
- Train on people development and training recommendations to ensure Operations personnel’s competencies
- Ensure operations employees are competent to perform the assigned tasks
- Drive organisational development by focusing on people development, organisational discipline and systemising processes and procedures
- Promote employee engagement opportunities and continually elevate positive organisational team dynamics within and across functions
- Proactively handle employee relations concerns in the Operations department
- Ensure in depth and ongoing personal performance review and development planning with all team members
- Mentor and counsel team members
- Ensure proper on the job training time and materials for joiners
- Provide industry, business, product training relevant for the job
- Ensure appropriate daily team staffing and back-up system
- Manages, motivates and develops staff in the terminal operations teams
Requirements:
- At least a Diploma and/or degree equivalent with terminal Operations experience
- 6-9 years of experience in similar role and industry
- Excellent planning and tactical conceptualisation abilities in operational problem-solving
- Strong data analysis acumen and ability to transform findings into opportunities for improvement
- Good knowledge of operations, safety and product knowledge
- Knowledge of safety, health and environment practices
- Demonstrated leadership and people management skills
- Ability to manage conflict effectively and amicably, arriving at a balanced outcome
- Demonstrated depth and breadth of general managerial experience
- Positive stakeholder management capabilities with strong communications skills
- Individuals with dynamism and the desire to work in an intense and demanding environment
