· Attend meetings with building managers or owners as required
· Attend monthly meetings including Health & Safety committee meetings
· Build relationships with stakeholders
· Conduct performance reviews and regularly communicate performance expectations with the team
· Coordinate the cleaning operations in the company's portfolio
· Develop good team work among the team in line with core values
· Develop ongoing client relationships
· Direct and monitor the cleaning operations in the company's portfolio
· Establish and implement work quality that meets the evolving needs of clients
· Instruct and manage operations executives and site supervisors on cleaning operations
· Make regular visits to cleaning sites to monitor standards of cleanliness
· Manage budget and expenses according to budget guidelines set
· Monitor working time and overtime of staff
· Oversee the servicing and maintenance of cleaning equipment
· Plan and implement cleaning timetable, manpower and equipment utilisation
· Prepare operational reports including all accidents or incidents for management review
· Promote good reputation of the company
· Provide assistance as required for recruitment of both direct reports and team members
· Provide training to new staff
· Raise requests for purchases when necessary
