What this job involves
Be optimistic
You need to be on site all the time. It’s the best way to oversee daily operations and give our client great services
Life Science GMP Supervisor
The GMP Supervisor is responsible for GMP services – Cleaning, Pest Control, and Laundry. He/She will be ensuring all inhouse staff and external vendors are GMP/SIC Policy inducted, keeping training records for all the GMP scope in the IFM program. He will ensure all execution of works are aligned to the agreed quality and service level in the Quality Agreement. They will be the Single Point Of Contact (SPOC) for QA related accountabilities, ensuring the account is compliant and audit ready, with responsibilities including Quality Management System, deviation management of quality events and follow through of CAPAs closure in QMS, development of operating standards, scheduling and tracking of account wide programmes and ensuring accurate reporting, data management and governance.
Job Responsibilities and Duties:
- Planning and scheduling of preventive and corrective maintenance activities for GMP Manufacturing facility space.
- Coordinates with service providers for Cleaning, Pest Control, Laundry services supported by service vendors.
- Performs routine site inspections to ensure all office space and infrastructure in good condition.
- To ensure timely renewal of maintenance and/or service contracts with vendors.
- To ensure works carried out by contractors/service providers has been completed satisfactorily and follow up on any deficiencies, if any.
- Assists request/complains by employees on facilities need
- Works closely with clients and suppliers onsite to identify their facility-related enquiries and requirements.
- Maintains a safe and risk-free GMP space environment by following procedures, rules and regulations.
- Responsible for handling incoming and outgoing calls including distribution of any messages.
- Receive, inform and guide visitors including co-ordination with client employees.
- Provide assistance in general administrative activities and any other duties
- Participate as a team member in responses to emergency situations for facilities matters
- Directing first-line complaints in regards to soft services to Facilities Management team
- Ensure compliance with all governmental regulations on behalf of the client.
- Prepare monthly management report.
- Ensure effective completion of all incident reports.
- Ensure compliance with Jones Lang LaSalle minimum audit standards.
- Manage end user expectations and requirement.
- Obtain regular updates from supervisors (of soft services vendors) through weekly/daily briefings to have an overview of the operations of the site.
- Provide assistance to users as and when required.
Skills and Qualifications:
- Experience in Soft Services deliveries in GMP Manufacturing facilities for Cleaning, Pest Control, Laundry services.
- Familiar with Quality Management System, deviation management of quality events and follow through of CAPAs closure in QMS, development of operating standards.
- Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Handles Pressure.
