Total 174 stakeholder management manager job vacancies in Accounting / Auditing category in serangoon north ave 5 singapore

Roles & Responsibilities

• Undertake audit projects that meet department and other appropriate standards (e.g., ISACA, IIA).
• Conduct risk assessments and audit on IT governance and compliance within required timeline.
• Establish risk-based audit programs and determine scope of review in conjunction with the Senior Manager
• of Internal Audit.
• Work collaboratively with other team members to ensure audit work and other projects undertaken
• throughout the Organisation provides appropriate assurance.
• Influence and facilitate changes to improve the controls environment to mitigate risks to an acceptable level.
• Work with the team to maintain and develop relationships with key stakeholders to help ensure the audit
• work carried out adequately addresses the key risks in the Organisation.
• Ensure management actions plans for control issues identified are followed-up in a timely manner.
• Provide advisory in IT security and system control during pre- and post-implementation.
• Participate in ad-hoc projects

Working Experience

• Minimum 3 or more years of IT/ cybersecurity audit experience in cyber assessment, network and infrastructure security, threat detection, incident response, vulnerability management, security governance, risk, and compliance.
• Experienced in auditing of cloud-based platforms (AWS, Microsoft Azure, Google Cloud), services, and applications.

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Job Descriptions:

Client Satisfaction and Retention:

• Maintain high levels of client satisfaction by understanding and meeting their specific needs and expectations.
• Develop and nurture long-term relationships with key accounts, ensuring client retention and loyalty.

Operational Efficiency:

• Oversee and streamline operational processes to enhance efficiency, reduce costs, and improve service delivery.
• Implement best practices and continuous improvement initiatives to achieve operational excellence.

Service Quality and Compliance:

• Ensure that all services are delivered in accordance with client agreements, industry standards, and regulatory requirements.
• Monitor and maintain high standards of quality and compliance across all operational activities.

Proactive Problem Solving:

• Identify potential operational issues before they impact service delivery and implement proactive solutions.
• Resolve any client concerns or escalations promptly and effectively to maintain client trust and satisfaction.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, customer service, and logistics, to ensure cohesive and efficient operations.
• Facilitate communication and collaboration between the client and internal teams to align on goals and objectives.

Project Management:

• Lead and manage projects related to key accounts, ensuring successful execution and alignment with client expectations.
• Coordinate resources, timelines, and deliverables to achieve project goals.

Requirements:

• Min 3-5 years of related experience.
• Bachelor's Degree or equivalent in Business Administration, Logistics, Supply Chain Management, or related field.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries

The Role

The Campaigns Manager will support campaign initiatives in line with our client’s requirement whilst still maintaining Supermom’s identity. In this role, you will work with a team to help to raise awareness of our clients, their brands, drive sales, help customer acquisition and retention through marketing initiatives and strategies that we will strategically deploy through Supermom as a platform. 

You will be responsible for coordinating and executing the following initiatives: 

Roles and responsibilities: 

-        Strategise , create and execute multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and direct marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc

-        Forecast budget/CPL and timelines for campaigns

-        Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them

-        Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget

-        Drive more sophistication in source attribution and performance measurement through learnings and analysis 

-        Understand our target audiences' behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell

-        Continually find ways to optimise campaigns and maximise margins

-        Build long-term strategies for user acquisition while managing short-term fulfilment

-        Responsible for timely billing of clients

-        Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities. 

-        Work cross-functionally with various departments within the supermom brand.

Expectations:

• Minimum 6 years' experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years' experience in people management
• Proven experience in managing successful B2C demand generation programmes 
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot, GA4 and Meta Marketing.
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Primary Objective:

Assist the Head of Internal Audit in discharging its responsibilities by performing independent review to ensure :-

•    Soundness and adequacy of governance, risk management and internal control system
•    Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
•    Coordinate and supervise audit assignments to ensure timely completion and efficient execution.  
•    Provides consultative role in review of proposal papers for development of new and variation to the existing Islamic banking products & services as well as new and enhancement of framework, policies and guidelines to ensure the necessary control features are incorporated.

Key Responsibilities:

•  Coordinate annual risk assessment exercise of all the operating units under the purview of this section for establishment of annual audit plan.
•  Plan and supervise the execution of risk-based audits as per annual audit plan established.
• Review audit scopes and audit programs for execution by audit team to ensure audit objectives are met with adequate coverage.
• Review draft audit findings and works performed by audit team to ensure issues raised are appropriate and valid for audit discussion.
• Attend audit exit discussion with the respective Head of BG/FG & BA/FA to discuss audit issues as well as recommendations to improve system of internal control
• Review and finalize audit reports for sign off by Head of Internal Audit and Functional Group Head, RHB Bank Singapore
• To provides value-added service through recommending the key controls required in review of proposals for new and variation to existing Islamic products and services, new and enhancement to existing policies and guidelines.
•  Train, coach, motivate and provide guidance to the staff in the section.
• Assist Head of Internal Audit in supervising and ensuring smooth operations of IAD

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

Your Career

The Named Account Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. Oh, and did we say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.

Our solutions are best–in–breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services

Role

We’re looking for a Junior Account Manager (Key Account) with adequate experience in managing social campaigns. Your role will focus on the Singaporean market and involves working on performance campaigns and digital (social) media planning. The ideal candidate would be skilled in collaborating cross-functionally with various stakeholders, both internally and externally. They are also go-getters, with a willingness to learn and lead. Experience or familiarity with video production and campaigns would be a significant plus.

As a Junior Account Manager (Key Account), you’ll be mentored by the Account Director and provided with comprehensive training on Social Media Buying as well as extensive exposure to the entire video production cycle.

Key Responsibilities

Social Media Buying & Operations

• Adequate understanding of digital media landscape, ad managers and platforms, channels & formats
• Plan, implement and manage social media buying for mid-sized campaigns independently with some supervision from Account Lead
• Manage and ensure project delivery against timeline and budget.
• Assist in managing project financial health, including budgets and scopes.
• Work closely with internal and external stakeholders, ensuring smooth product delivery in accordance with client requirements

Client Servicing and Management

• Understand and interpret performance data to deliver timely and accurate reporting & updates to client.
• Assist in management of client expectations and resolve simple operational project delivery issues
• Grasp and balance independence against when escalation is required, ahead of time as risk mitigation

Strategy and Growth

• Understand overarching client priorities, supporting media productions team to formulate subsequent campaigns
• Abreast of latest industry trends and developments vis-à-vis consumption behaviour towards video content and news & media as an industry

Job Requirements

Experience & Technical Competencies

• Ideally 1 year of client servicing experience, preferably in a media or digital agency, or 1+ year video editing experience
• Adequate experience in managing social campaigns (Facebook/Instagram/YouTube/TikTok)
• Education qualifications are not essential, but degrees in Accounting, Video Production, and Sociology are appreciated

Skills

• Outstanding communication skills
• Outstanding relationship management and presentation skills

Personal Attributes

• Comfortable with operating under tight deadlines and managing operational uncertainty associated with video projects
• Meticulous and with an eye for detail
• Bold, firm and confident in constantly re-evaluating workflows and processes
• Adept at navigating human relationships to arrive at desired outcomes.

About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
• Develop and implement strategic plans to foster account growth within the existing client.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Conduct regular business reviews with clients to assess their operations, identify areas for improvement and provide solutions using our platform.
• Work with customer teams to ensure strong product adoption.

Requirements

• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving targets.
• Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Proactive and self-motivated with a passion for delivering exceptional customer service.
• Ability to work independently, as well as collaboratively in a team environment.

About Globibo

Globibo is a comprehensive Conference Technology Company as well as an International Language & Training Service Provider. We are the largest Integrated Event Technology Provider in Southeast Asia and the benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your impact

You will play a huge role in assisting the development of Globibo’s presence in the region by working with our existing international clients. Collaborate with the largest brands and organizations in the world to provide world-class translation, interpretation & training projects. Leverage our in-house platforms and network of international partners to customize and deliver solutions.

Account Servicing (50%)

• Respond to enquiries, provide quotations/proposals
• Follow up on converting and extending quotations
• Keeping contact health for VIPs in green (+5 contacts monthly)
• Regularly reach out to all contacts in Account to keep mindshare
• Effectively increase revenue from existing clients
• Establish long-term support contracts
• Leverage existing contacts to identify new Leads in the account
• Company Introduction to New Leads

50% Project & Product Management

• Determine & document project scope with Customers
• Manage Customer Interaction and Change Management
• Follow up on Customer / Student Feedback
• Identify and contract required partners for service delivery
• Manage projects/events at the location
• Develop, Customize and/or Improve marketing material for platforms and services
• Identify Partner for strategic/scalable growth
• Follow up with the product development team on product improvements

Your Potential Profile

You are a self-motivated individual work enjoys working independently. You are passionate about language learning or event technology services

1. Bachelor's Degree or above in Event/ Business Management, or a related field
2. 3-5 years of experience in corporate sales (B2B) or project management
3. Great communication skills, Fluent English required (written and speaking) to communicate with global clients
4. Ability to identify and address the specific needs of each customer
5. Highly motivated & Independent Individual with an eye for detail & analytical skills
6. Prior experience in communicating with senior managers
7. Result- orientation; high focus on driving (business) results and KPIs

Your Benefits

• Group Incentive Scheme
• Solid Induction Programme with a personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• FlexiTime working options
• FlexiPlace working options
• Exposure to the leadership development program

Your Career Path

In this role, you would have the opportunity to:

• Reach out & develop relationships with industry partners, and stakeholders; bring about Globibo’s brand image & presence in the industry
• Play a pivotal role in leading business development & sales for a relatively new market
• Penetrate new organizations, convince & develop relationships with entirely new contacts & potential clients
• Work on varying & dynamic opportunities/projects
• Experience the entire end-to-end sales and project cycle from idea conception to implementation
• Collaborate with our technical subject-matter experts across services, work in tandem with other operational teams/members

Please note that your personal data/ assessment results will be kept strictly confidential and treated as per the Personal Data Protection Act (PDPC) / General Data Protection Regulation (GDPR) for candidates who are based in the European Union.

In the meantime, please find some basic information about our world-class Career Development Program:

• Globibo Career Path: http://www.slideshare.net/globibo/globibo-career-path
• Globibo Career Development: http://www.slideshare.net/globibo/career-at-globibo-overview
• More Career information under: https://www.globibo.com/career.php

Industry: Hotel & Real Estate
Location: Central (On-Site)

Roles & Responsibilities:

• Develop and execute the Group’s Annual Internal Audit Plan.
• Review audit reports, assess emerging risks, and evaluate internal controls.
• Prepare audit reports, advise management on risks and issues.
• Provide recommendations for risk mitigation and operational improvements.
• Ensure compliance with company policies, regulations, and legislation.

Qualifications:

• Degree in Accounting or related field.
• 5+ years of internal audit experience, preferably in real estate or hospitality.
• Strong knowledge of internal controls, corporate governance, and regulatory compliance.
• Bilingual in English and Mandarin, with the ability to travel to China.
• Willingness to travel internationally on short notice.

Compensation:

• Salary based on experience.
• Medical and accident insurance, leave benefits, AWS, and performance bonuses.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Overview

Gusto Collective Singapore is seeking an experienced, highly-motivated, and passionate Account Manager (Events) who thrives in a fast-paced and collaborative environment. You will look forward to opportunities to work on and be part of exciting brand experiences and developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

In your day to day, you will be in-charge of

• Project Management: Day-to-day client servicing, leading teams and overseeing the end-to-end management of events, including conceptualisation, planning, budgeting, logistics, and execution;
• Client Relations: Cultivate strong relationships with clients, understanding their event objectives, and providing strategic recommendations that ensure content and results are on-brand. Serve as the primary point of contact, ensuring consistent communication and exceeding client satisfaction;
• Vendor and Supplier Management: Identify, evaluate, and negotiate contracts with vendors and suppliers. Coordinate and oversee their services to guarantee seamless execution and exceptional quality standards;
• On-Site Event Management: Lead teams in on-site management of events and oversee coordination with vendors, event setup, and logistical details. Address any unforeseen challenges and ensure a smooth execution of the event;
• Budget Tracking: Develop and manage project budgets, track and monitor project expenditures, maintain accurate records of expenses, review invoices, and conduct financial planning/analysis;
• Quality Assurance: Maintain the highest level of quality in event deliverables, including production, audio-visual, catering, décor, and overall guest experience. Drive and conduct post-event evaluations with internal teams and clients, and implement improvements for future projects;
• Risk Management: Identify potential risks and proactively develop contingency plans. Ensure compliance with legal, safety, and regulatory requirements throughout the event planning process;
• Industry Knowledge: Drive sales activities through research of event proposals, including keeping up to date with evolving content, design trends, and technologies, etc., and promoting innovation and continuous improvement;
• New Business: Proactively identify and pursue new business opportunities. Conduct market research, lead in presentations, and prepare proposals to acquire new clients. Build a strong network of industry contacts to generate leads and foster business growth.

To succeed in this role, you will have

• Bachelor’s degree in a relevant field (Marketing/Project Management/Business Administration/Communications, or its equivalent) from an accredited college or university;
• At least 5 years of relevant agency experience in events management;
• Proactive and strategic approach to problem-solving, with the ability to make sound decisions under pressure. Adaptability and flexibility in managing unforeseen challenges;
• Strong leadership skills, with a proven track record of leading teams to deliver exceptional results. Ability to motivate, inspire, and mentor team members in a fast-paced and dynamic environment;
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment;
• Understanding of clients’ requirements with ability to execute effectively and efficiently;
• In-depth understanding of the events industry, current trends, and emerging technologies. Familiarity with event management software and tools is a plus;
• Self-motivated and resourceful, with high levels of initiative;
• Excellent written and communication skills;
• Resilience, determination, enthusiasm, and flexibility to cope with weeknights and weekend work, and ability to perform under pressure;
• Strong organisational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Attention to detail is critical;
• Proficiency in Microsoft Office, including Microsoft Word, Excel, Powerpoint, Outlook, and Google Docs.

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets;
• An exciting and dynamic client portfolio of international and reputable brands;
• Being involved in a wide range of brand experiences and events;
• A highly-supportive and collaborative work environment;
• A motivating, fun, and integrated work culture.

Overall Role Purpose:

Reporting to the Area Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

• Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.
• Manage portfolio of existing customers and potential customers via 'face to face' sales visits.
• Produce necessary information for management to evaluate performance vs. key performance indicators.
• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant DHL Express departments.
• Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.
• Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of-Wallet and new customer.
• Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.
• Weekly Pipeline movement reports to Sales Management.
• Adhere to regional/country standard profit margins and discount guidelines.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Continually develop knowledge of DHL Express' products & services and general commercial awareness in order to provide the best possible solutions to the customers.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.
• Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Job Requirements:

• Preferably with Degree in Business or equivalent
• Minimum of 3 years of sales experience
• Strong communicator (in written & spoken English) with excellent numeric and presentation skills
• Strong individual who can work independently and within a team to deliver results
• Able to maintain effective performance under pressure

Your Tasks

· Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Be the first line contact point for all customer related interaction (eg escalation management).

· Contribute to the regional bidding or RFQ process when requested.

· Conduct of business reviews.

· Managing a virtual team.

What You Bring

· Preferably 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry.

· Familiarity with the International Express/ Air Transportation industry will be an added advantage.

· Strong teamwork / collaboration skills.

· Excellent communication, presentation, networking and interpersonal skills.

· Prior experience in account management of large enterprise customers.

· Good track record of working with other functional teams.

· Degree in Business or related discipline preferred.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Manager acts as the main liaison between the agency and the client. A manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery. 
 
Expectations of an Account Manager 

• Be the main point of contact to the client day-to-day 

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends  

• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief 

• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations 

• Presents production estimates for client approval 

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates 

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement 

• Attends shoots and edits to ensure client approval and satisfaction  

• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes 

• Works with studio, producers and project management teams to deliver on time, and on budget 

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe    

Expectations as a member of our community 

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets 

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other 

What You'll Do:

Develop detailed project plans, timelines, and budgets that wow our clients
Drive sales by pitching innovative event concepts to potential clients, showcasing how we can elevate their brand through unforgettable experiences
Set clear project goals that align with what our clients and the organization want to achieve
Be the main point of contact for clients, keeping them in the loop and ensuring they are happy with our work
Rally our cross-functional crew, assign tasks, and keep communication flowing to ensure each event runs smoothly
Manage the day-to-day execution of events, troubleshooting any hiccups that come along the way
Handle event budgets, track expenses, and find creatives ways to save costs without compromising quality
Implement processes to ensure every aspect of our events is top-notch and meets client expectations
Create and share regular updates with management about event progress, successes, and what's next
Look for ways to improve our event planning processes and share best practices with the team
Help grow our junior team members and build a vibrant event management culture Stay on the cutting edge by exploring new trends in event management and engagement
After events, create detailed reports on what went well, areas for improvement, and lessons learned
Build long-term relationships with clients and pitch ideas for future projects

What We're Looking For:

Experience in event and project management, especially with clients
Sales experience with a knack for pitching event ideas and securing projects Super organized and able to juggle multiple events simultaneously
Strong communicator with awesome people skills
Team player who can lead and inspire others
Experience managing event budgets
Problem-solver with a knack for analysis

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. The Account Manager acts as the main liaison between the agency and the client. A manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery. 

Expectations of an Account Manager 

• Be the main point of contact to the client day-to-day 

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends  

• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief 

• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations 

• Presents production estimates for client approval 

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates 

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement 

• Attends shoots and edits to ensure client approval and satisfaction  

• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes 

• Works with studio, producers and project management teams to deliver on time, and on budget 

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe  

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth
• Assist Management Team in other strategic research and related projects
• Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness
• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

• Deciding the Pricing strategy and managing the market operating prices in the market
  Planning & execution of Product Lifecycle, Demand & Supply with help of PM
  Interaction with WW BU on Product and Content.
  
  
  Key responsibilities include:
• Building, managing, and executing a global account plan that includes stakeholder relationships, opportunities to pursue, target revenues, competitor analysis, and strategies to address potential threats and weaknesses.
• Owning the account relationship at multiple levels within the account’s hierarchy, serving as the primary point of contact for One Lenovo.
• Driving business development and multi-million-dollar revenues within the assigned account scope, maximizing Lenovo’s share of the account’s IT spend.
• Managing the entire opportunity lifecycle, from identifying business opportunities to promoting and selling concepts, solutions, products, and services, and influencing clients to award additional business based on past performance.
• Conducting research and competitive analysis, delivering client presentations, preparing estimates and proposals, and leading negotiations.
• Collaborating with delivery and services organizations to address any issues that may affect the client experience.
• Working closely with retail solutions teams, product units, presales, and services architects/engineers to develop and build customized solutions, and providing feedback when portfolio gaps are identified.
• Leveraging the ecosystem and partnering strongly with ISVs, OEMs, and the Channel organization.
• Taking full P&L responsibility for their account and managing business reporting to Lenovo management.
• Serving as the Escalation Point of Contact for Customer senior executives and within One Lenovo.

Job Requirements

A successful Global Account Manager at Lenovo will:

• Have strong listening and comprehension skills paired with excellent verbal and written communication abilities.
• Possess robust interpersonal skills with a proven ability to build relationships with middle and senior management, including CXO-level executives.
• Be results-driven and performance-oriented, with the ability to manage a profitable business.
• Have several years of experience selling to large enterprises or multinational accounts globally.
• Be skilled in managing and completing negotiations successfully.
• Have experience in developing and executing global customer account plans.
• Be capable of navigating ambiguity within a complex matrix organization.
• Have a solid understanding of the industry-specific business issues and drivers of their accounts.

SUMMARY:

The Assistant Account Manager, Client Engagement will play a crucial role in driving revenue growth and expanding our client base within the events and exhibitions industry.

Responsible for managing client relationships and ensuring the successful delivery of events. Working closely with clients to understand their needs and translate them into unforgettable experiences. This role requires a dynamic individual with strong project management skills, a keen eye for detail, and the ability to foster long-term relationships with clients.

ROLE & RESPONSIBILITIES:

• Identifying and pursuing new business opportunities aligned to Pico’s broad service capabilities in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development. Includes working with the relevant team and producers to pull together the required Specialist Services to develop the proposal.
• Competent in leading client’s strategies and to identify client’s needs and to create strategies to meet those needs.
• Grow the business both locally and regionally through a strategic account management approach and look to continuously improve the planning and execution of activities planned by our clients.
• Key responsibility is to establish and maintain relationships with identified clients, both new and existing. Hosting of regular POV meetings with the client to share insights and extend the value creation will be expected of you.
• Forge relationships with new clients and strengthen those with existing clients through the implementation of communication plans, thus creating strong visibility to the strategic support that is provided.

REQUIREMENTS:

• Min Diploma with at least 1-2 years of relevant working experience.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as events, multi-media, online, interactive, direct marketing and social media, etc.
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:
The Key Account Manager is responsible for managing relationships with business clients, handling tender process, and helping clients to achieve success with the company’s products or services. You will be focusing on building long-term relationships, driving customer satisfaction, and fostering business growth by maintaining and expanding current accounts.

Key Responsibilities:

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with business clients.
• Act as the main point of contact between the company and its B2B clients.
• Understand the client’s needs, business objectives, and industry trends to provide relevant solutions.
• Provide excellent after-sales service, ensuring client satisfaction and retention.

Account Growth & Development:

• Identify growth opportunities within existing accounts to upsell and cross-sell products or services.
• Conduct regular reviews of client accounts to evaluate performance and present new opportunities.
• Proactively seek ways to add value to the client’s business and foster account expansion.

Sales & Revenue Generation:

• Achieve sales targets through account retention and growth.
• Collaborate with sales and marketing teams to develop strategies for acquiring new business within existing accounts.
• Prepare and deliver presentations, proposals, and product demos tailored to client needs.

Negotiation, tender & Contract Management:

• Negotiate contracts, pricing, tender process and service agreements to benefit both the company and the client.
• Manage the renewal process of contracts and ensure timely closure of deals.

Problem Resolution & Support:

• Serve as an advocate for the client, addressing any concerns or challenges they may face.
• Work closely with internal teams (e.g., customer support, product development) to resolve issues and improve service delivery.

Data & Reporting:

• Monitor client account performance and provide regular reports on sales, revenue, and client satisfaction metrics.
• Utilize CRM software to track and manage client interactions and sales pipelines.

Market & Industry Knowledge:

• Stay informed about industry trends, competitive landscape, and product updates to effectively address client needs.
• Provide feedback to internal teams based on client interactions to influence product development and service improvements.

Skills & Qualifications:

• 4+ years of experience in account management, sales, or client services in a B2B environment.
• Experience handling tender process
• Experience in collaboration solutions, IoT, or related fields would be highly advantageous
• Ability to understand and communicate complex technical concepts
• Strong ability to negotiate contracts and service agreements.
• Ability to analyze client data and market trends to make informed recommendations.
• Effective problem-solving skills, able to think strategically and manage multiple accounts simultaneously.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status

What you get to do in this role:   

• This position reports to: Senior Manager, Revenue Recognition
• Serve as a revenue recognition and finance subject matter expert and partner with Sales, Deal Desk, Legal and Sales Operations during the contract negotiation process by analyzing the impact of contract terms, communicating the revenue impact, and offering alternative structures
• Collaborate with Finance business partners on revenue metrics, forecasts, and projections
• Manage and align contract negotiations and contract terms to key financial performance metrics
• Assess revenue recognition for contracts in the process of being negotiated in accordance with ASC 606
• Exercise judgment within defined policies and authoritative guidance to determine appropriate action related to revenue-related transactions and documenting considerations and conclusions
• Educate stakeholders through creation and delivery of training for revenue recognition rules, key finance performance metrics, policies, and practices
• Challenge and assist in process improvements and implementation to further streamline Finance processes and shorten financial close cycle to ensure scalability
• Monitor relevant US GAAP and SEC developments and international developments to ensure finance policies and procedures are compliant
• Provide operational support for projects within a matrix organization