COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves over 500 vulnerable children and youth yearly. In line with our vision to provide a continuum of care for those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the Job

We are looking for a dynamic and forward looking professional who has a track record of building employee capability and engagement, full spectrum of HR admin management and improving processes.

Leading a team of 3, you would need build capability in your team and inspire others to improve the way we do things. A strong administrator yourself, you should have experience with improvement projects using approaches such as business process re-engineering, lean management or leveraging on IT to increase efficiency and effectiveness. A strong communicator, you will need to be a team player and work well with multiple parties such as operational heads as well as our HQ colleagues. You will also need to be good at change management and yet patient when change is not able to happen fast. Emotionally balanced, you are able to be firm but yet supportive when needed

Managing your team, your key responsibilities will include general admin to ensure excellent functioning of the CYG corporate support and the meeting of children's homes licensing and funding requirements, employee engagement and organisational development, full suite of HR administration covering recruitment/retention, maintenance of employee records, supporting DHQ HR in payroll accuracy, talent management and staff development.

Details of key responsibilities are as follows:

1. Lead HR and admin team in a way where processes, admin and HR practices are effective, efficient and of high standards
2. Conduct regular reviews of SOPs and Admin processes to realise efficiency gains and improve effectiveness
3. Ensure that statutory, government and funding requirements of CYG and children's homes are met for admin and HR.
4. Be a thought partner to the management team on HR and admin matters.
5. Oversee a full spectrum of HR admin including:
   • Support in manpower planning.
   • Recruitment and retention of talent to meet operational needs.
   • Employee relations including staff grievances and displinary issues.
   • Support DHQ in compensation and benefits matters including ensuring accuracy for payroll and benchmarking.
   • Capability development plan and execution.
   • Plan and facilitate appraisal processes
   • HR admin work such as records, reports and training administration.
6. Manage employee engagement and organisational development to enable a positive and conducive culture.
7. Ensure support for management meetings and timely preparation of statistics, reports and surveys.
8. Undertake assignments and projects as and when required.

• Degree in Human Resources Managemant, Business Studies/ Administration/ Management or equivalent.
• Candidate must possess at least 5 - 10 years of similar working experience in a mid to large-size organization with a fast-paced environment.
• Strong leadership skills.
• Track record in process improvements, employee engagement and/or organisational development preferred.
• Good experience in HR management.
• Good interpersonal, analytical, and problem-solving skills
• Able to handle pressure and handle multiple tasks.
• Strong communication and coordination skills.
• Meticulous, resourceful, independent and able to work in a fast-paced environment.
• IHRP Certification Preferred

Woking Hours

9am to 6pm (Monday to Friday)

Working Location

Children and Youth Group - Gracehaven Children's Home

3 Lorong Napiri Singapire 547528

Job Description

· Handle daily operations and procurement duties

· Arrange delivery schedule, follow up on delivery, check and tally quantity received against PO orders and DO.

· Attend incoming call and transfer the call to the respective person

· Meet and greet customer and visitor when required

· Responsible for cash sales of tiles

· Responsible for filing of documents

· Other ad-hoc duties assigned by management

Requirements

· GCE ‘O’ Level

· Computer literate

· Able to communicate with Chinese speaking clients

Job Description

· Handle daily operations and procurement duties

· Arrange delivery schedule, follow up on delivery, check and tally quantity received against PO orders and DO.

· Attend incoming call and transfer the call to the respective person

· Meet and greet customer and visitor when required

· Responsible for cash sales of tiles

· Responsible for filing of documents

· Other ad-hoc duties assigned by management

Requirements

· GCE ‘O’ Level

· Computer literate

· Able to communicate with Chinese speaking clients

Responsibilities:

Reporting & assisting the Project Manager for the responsibilities as listed below :-

Responsibility for working with project team members and maintaining complete and accurate record for multiple jobs

Performing clerical suppport functions for project (varies based upon the need) Responsibility for assisting project manager in following up with subcontractor and material supplier compliance issues

Assist project manager to understand the specific needs

Assist in tracking submittals and RFT's, meeting minutes, ensure proper documents and others needs as required

Requirements:

Possess knowledge of interior fit-out and project management

Minimum 2 years experience

Able to read blueprints, interior fit-out drawings and floor plans

Competent in software skills such as Ms Office and AutoCAD

Work location : Tai Seng

Job Type: Permanent- Full Time

-5 days work week ( Monday to Friday 8.30am to 6.00pm)

-0-20% performance related pay (PRP) per month

-2% medical pay per month

-14 days annual leave + 14 days medical

Job Responsibillities.

• Support day-to-day administrative and coordination work to the department.

• In charge of filing, data entry and administrative duties

• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.

• Maintain and update employees' records for new hires, terminations, leave records, training records, etc

• Provide support to ensure effective information flow and communication among various internal and external stakeholders.

• Outreach to vendors for business procurement related matters

• Assist with payroll and collection.

• Any other ad-hoc tasks as assigned

22C1322 Maxhunt Resource Pte Ltd

R23115755 Nicole Choy

The Admin and Sales Assistant does administrative duties to help the department. He/She prepares sales-related documents during the sales process, gathers materials and sets up information kits. The Admin and Sales Assistant keeps a record of sales that have met targets, and renews sales contracts. He/She also makes sales enhancement plans with the sales team’s help. He/She prepares monthly sales reports and submits them to the department. This helps them track the progress of sales activities.

He/She keeps up to date on market trends. He/She keeps in touch with clients to understand their needs, and provides details on packages and products. He/She has to follow the quality assurance expectations and standards set by the product. He/She also needs to answer the clients’ enquiries promptly via phone and emails.

• Candidate must possess at least ITE/Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Professional Degree
• Required language(s): English
• Min 1 year related work experience required. Fresh grad welcome to apply.
• Required Skill(s): Excel, Words, Outlook, PSOFT/UBS/SAGE, Photoshop

~ Communicate and relate effectively at the workplace
~ Contribute to customer service over various platforms
~ Develop personal effectiveness at operations level
~ Do essential online functions
~ Give a positive and professional image
~ Handle guest/customer concerns and feedback
~ Issue sales proposal
~ Provide sales services
~ Use computer applications at basic level
~ Use upselling and suggestive selling techniques
~ Work in a team

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We have an exciting opportunity for an exceptional individual to join our management team in a multifaceted administrative role that extends beyond traditional corporate functions. As a key member of our team, you will actively contribute to Terra's business expansion throughout the Asia Pacific region.

Job Responsibilities

• Execute basic administrative tasks to ensure the smooth functioning of daily operations, including ensuring office lightings, aircon and switches are turned on/off based on office hours.
• Efficiently organise and oversee professional and personal scheduling as personal assistant for the Managing Director, encompassing meeting agendas, mail, email correspondence, phone calls, and occasional errands.
• Collaborate with clients and internal stakeholders in meetings to facilitate seamless communication and coordination.
• Manage and maintain office systems, including answering of phone calls, emails, data management and data entry tasks.
• Consolidate global sales reports and aggregate data to derive key performance indicators (KPIs).
• Contribute to the development of reward programs based on performance metrics.
• Uphold the highest standards of professionalism and confidentiality in handling all materials.
• Engage with both internal and external executives on various projects and tasks.

Job Requirements:

• Possess 2-3 years of relevant work experience in a similar capacity.
• Exhibit excellent presentation and organisational skills.
• Demonstrate strong communication and interpersonal abilities, with an approachable and friendly demeanour
• Proven capacity to work effectively under pressure and adapt to evolving circumstances.
• Detail-oriented and highly organised with a keen eye for accuracy.
• Previous corporate administrative-related experience would be advantageous.
• Display the ability to thrive both within a team and independently.
• Project a mature and confident disposition, with exceptional interpersonal and communication skills.
• Exhibit excellent written and oral communication abilities.

Quality Traits We Are Looking For

• Driven by ambition and a genuine passion for contributing to the company's global growth.
• Dynamic and adaptable, capable of meeting the ever-changing demands of corporate administrative tasks.
• Strong, clear communicator with exceptional writing and speaking skills.
• Creative thinker with acute attention to detail.
• Proactive team player who thrives in a collaborative and highly motivated environment.

If you are seeking an opportunity to make a significant impact and play a vital role in driving robust global business growth, we invite you to share your CV and salary expectations with us.

This position will start off as about 10 months contract.

Location:
Seng Kang Secondary School

Responsibilities:

Reception

1. Greet persons entering organization,assisting walk-in stakeholders, including parents and students, with their enquiries and requests.

2. Handle telephone calls, screen, and direct calls, take and relay messages, provide information to callers.

3. Monitor visitor access and maintain security awareness.

4. Receive, sort and record mail, and deliveries.

5. Ensure knowledge of staff movements in and out of organization

Admin

1. Monitor and assist to maintain office equipment and assist to control and stock take of office inventory update Finance officer to ensure when stock is low.

2. Issue lockers and keys to staff. Keep proper records of keys and lockers issued.

3. Assist to schedule appointments when required.

4. Prepare correspondence and documents eg Filing and typing, prepare certificates for school events, arrange for collection of testimonials etc by graduated students etc etc.

5. Keep proper record in soft copy the title of letters issued out by school and ensure that a copy of the letters is filed.

6. Assist in sorting out of uniforms donated items.

7. Shredding of information.

8. Assist in checking the completeness of FAS documents submitted by the parents.

Others

1. Assist in attending to sick students and updating parents, teachers and with presence of mind to alert AM/AE/SL/HODs if he/she deems the condition is serious. Officer may be sent for first aid training.

2. Any other duties as assigned by Administration Manager (AM), Administrative Executive(AE) and School Leaders(SL).

Working Hour:
Mondays to Thursday, 7:30am to 4:00pm

Friday, 7.30am to 1.00pm

Salary:
$1800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Full and Part Time Position available

1. Monitor and support company’s operation, outlets and delivery functions.

2. Assist company’s operation and internal control procedures.

3. Advice on the operation and management of the outlets with required analysis and proposal on the operation’s efficiency

4. Assist the Operations Manager to perform duties to execute marketing, and operational plans with goods’ sales promotion packages.

5. Attend to customer queries whenever necessary via email or text

6. Able to handle guest feedback/complaints concerning food quality and service

7. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelinethrough systematic filing

8. Communicate internally important feedback from customers

9. Preparing delivery note & arrange drivers for delivery.

10. Manage and oversee e-commerce platform

11. Provide feedback to management with regards to the supplier management and product quality issues.

12. Responsible and monitor delivery functions by coordinating with the relevant parties

13. Assist in executing and processing daily sales report

14. Compile weekly sales reports and information to management, obtain sales target and KPIs given by the management

15. Handle other ad hoc duties, as and when required.

Office located at Kovan

Job Description and Responsibilities:

Admin:

• Attend to customers’ enquiries on our services and requirements through various channels such as phone calls, emails and text messages
• Address any complaints or issues faced by customers and resolve them in an effective and timely manner
• Establish good rapport and support to customers
• Work closely with the Operations Team
• Data Entries
• Support daily admin and operations when necessary
• Front desk and administration duties as and when required
• Ad hoc administrative duties assigned

Requirements

Able to start work immediately

Positive working attitude

Able to wok independently and take up new challenges

Proficient in English and Mandarin or other dialects

Working hours: 0900 - 1800 (Mondays-Fridays)

Account/Admin

Full/Part time

Work Hours: Monday & Saturday (10am to 6pm

Roles and Responsibilities:

1,Manage and oversee all company accounts efficiently.

2,Handle CPF (Central Provident Fund) matters and ensure compliance.

3,Manage payroll processes accurately and in a timely manner.

4,Oversee and manage all aspects related to bank account operations.

5,Prepare financial documents and ensure readiness for accounting purposes.

6,Address and handle all government-related issues, ensuring compliance and timely submissions.

7,Handle staff salary disbursements accurately and in adherence to policies.

8,Manage staff leave records and prepare necessary documents for Profit and Loss statements.

9,Compile and organize end-of-year documents for submission to accounting, ensuring compliance with necessary regulations.

Job Title

Sr Executive / Deputy Manager

Department

Finance

II. JOB PURPOSE

The role holder is responsible for assisting Secretarial and accounting matters

III. KEY RESPONSIBILITIES

Will coordinate with external Company Secretary (advisors) to

maintain the company statutory registers and records

arrange for shareholder and director meetings

lodge and file in time all necessary documents required by law

incorporate new legal entities

provide administrative support in preparation of meetings

provide comprehensive legal and administrative support to the board

assist in the implementation of corporate strategies by ensuring that the board’s decisions are properly carried out and communicated

ensure that the company meets all its legal obligations

stay updated on relevant developments and changes in statutory and regulatory obligations

Assist Accounting/Finance department for accounting and banking/treasury related activities.

Assist other sr. finance team members to manage day to day finance/legal operation

communicate adequately with all stake holders.

Duties of a Singapore Company Secretary

Minimum Qualifications

Degree in Law/CS/ACA/MBA

Experience in Financial planning and reporting.

Experience in working on accounting software along with excellent working knowledge in MS Office.

Analytical approach.

Experience

1-5 years of p experience.

Work days

5.5 days a week – ONSITE

Job Responsibilities

1. Handling general admin paperworks & matters.

2. Preparing monthly reports.

3. Perform other duties as assigned.

Job Requirements

Experience required: Min 2 years working experience

Educational qualifications: "O" level or equivalent

Other Requirements:

Working days per week: 5.5 days

Working Hours:

Mon-Fri : 0830hrs-1730hrs

Sat : 0830hrs-1230hrs

Hype Media Pte. Ltd., a prominent large format printing company, is actively seeking a Part-time Administrative Assistant to manage payroll, handle government permit submissions, oversee petty cash management, and facilitate the issuance of Delivery Orders (DO) and Purchase Orders (PO). This presents an excellent opportunity for individuals who may not have prior administrative experience, as comprehensive on-the-job training will be provided. The successful candidate will play a pivotal role in ensuring the seamless operational and financial aspects of our office.

Responsibilities:

1. Payroll Management:Execute and oversee employee payroll, ensuring precision and timeliness.
   Maintain accurate records of employee working hours, overtime, and leave.
   
2. Government Permit Submissions:Prepare and submit various government permits as required.
   Stay abreast of regulatory requirements and ensure strict compliance.
   
3. Petty Cash Handling:Efficiently manage and reconcile petty cash transactions.
   Maintain meticulous records and receipts for petty cash expenses.
   
4. Delivery Orders (DO) and Purchase Orders (PO):Issue and process Delivery Orders for completed projects.
   Generate and manage Purchase Orders for necessary supplies and services.
   
5. General Administrative Tasks:Undertake general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.
   
6. General Administrative Tasks:Perform general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.

Requirements:

• No prior administrative experience is necessary; comprehensive on-the-job training will be provided.
• Basic computer skills and a willingness to learn are essential.
• Exceptional attention to detail and accuracy in financial record-keeping.
• Ability to handle confidential information with utmost discretion.
• Excellent organizational and multitasking skills.

Work Hours:

• Monday to Friday
• 2:30 pm to 7:00 pm

How to Apply:Interested candidates are encouraged to submit their resume and cover letter to [email protected]. Please include "Administrative Assistant Application" in the subject line.

We eagerly anticipate welcoming a proactive and detail-oriented individual to our esteemed team at Hype Media Pte. Ltd.!

Job scope:

• To handle administrative and recruitment matters.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Handling of Administrative matters and HR matters.

Payroll

Work Permit application/renewal

Document preparation, data entry and filing

Update and maintain employees' database (in Excel and infotech)

Arrange for trainings and appointments

Renewal of license

Other Ad-hoc jobs assigned

Requirements

Min 1 yr experience

Proficient in Microsoft Office software (Compulsory: Words and Excel)

Effective communication skills, in both English and Mandarin

Efficiency and accuracy

Cooperative team member

Willing to learn

Job Responsibilities

1. Handling general admin paperworks & matters.

2. Preparing monthly reports.

3. Perform other duties as assigned.

Job Requirements

Min 1 year working experience

N level or equivelent

Other Requirements:

Working days per week: 5.5

Working Hours:

Mon-Fri : 0830hrs-1730hrs

Sat : 0830hrs-1230hrs

RESPONSIBILITIES

• Provide data or report in a timely manner
• Perform inbound and outbound data entry
• Ensure documents, data and records are properly updated and kept for ease of retrieval
• Handle administration task on site
• Other ad-hoc duties as assigned

REQUIREMENTS

• Good PC and MS office skills
• Accurate and attentive to details
• Willingness to work in warehouse environment

Work location : Tai Seng

Job Type: Permanent- Full Time

• 5 days work week ( Monday to Friday 8.30am to 6.00pm)
• 0-20% performance related pay (PRP) per month
• 2% medical pay per month
• 14 days annual leave + 14 days medical

• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.

• Maintain and update employees' records for new hires, terminations, leave records, training records, etc

• Provide support to ensure effective information flow and communication among various internal and external stakeholders.

• Outreach to vendors for business procurement related matters

• Assist with payroll and collection.

• Any other ad-hoc tasks as assigned

Requirements:

• IT savvy and good in Microsoft Office

• Able to work independently in a fast-paced environment

• Able to communicate effectively with various departments

22C1322 Maxhunt Resource Pte Ltd

R23115755 Nicole Choy

Overview:

As the PMO Analyst in MSO’s Project Management Office (PMO) you will help support transformation in our delivery and operations.

Role and Responsibilities:

1. Collate and support review on annual work plans.

2. Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.

3. Maintain Project Status Registry for MSO projects and provide the necessary reporting to management including escalation.

4. Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.

5. Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.

6. Support continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.

7. Foster a collaborative and results-oriented culture within MSO, promoting professional growth and maintaining high standards of project management excellence.

Requirements / Qualifications

1. At least 3-5 years of relevant PMO experience

2. Demonstrated experience in supporting PMs in managing and delivering systems in complex information exchange environments (in the health care industry would be an advantage)

3. Demonstrated consistent program management skills, including ability to apply analytical and problem-solving skills, to effectively manage project status.

4. Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

5. Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the project.

6. Ability to think strategically and report effectively.

7. Active listening skills with good written and verbal communication skills

Job Description

• 3-Day Work Week: Thurs, Fri & Sun
• Chauffeur the director and his family around
• Send children to-and-fro from school and enrichment classes
• Run errands as requested by the director and his family
• Ensure safety and comfort of passengers
• Ensure cleanliness, hygiene and maintenance of vehicle at all times
• Abide by all traffic rules and regulations as stated in the Road Traffic Act

Job Requirements

• A valid Class 3 driving license
• At least 2-3 years of driving experience
• Clean driving record
• Proficient at using GPS/ Familiar with Singapore roads
• Able to work flexible hours, including working on weekends/public holidays
• Reporting Location: Serangoon

A home grown company dealing with elevator modernization and maintenance, is looking for a administrative executive with the following:-

1. Able to handle company administrative and basic accounting works.

2. Prepare and communicate with clients for routine claims and billings

3. Arrange of routine monthly servicing schedule with clients.

4. Prepare and sending of quotation to clients on adhoc basis.

5. Support workers in arranging transport to jobsites on adhoc basis.

6. Support management in handling workers MOM related matters and prepare workers for skills training with MOM approved vendors.

7. Work Place near to Tai Seng MRT. 5.5 work week.

8. Advantage if you are experienced in the elevator industry.

• Basic Salary: $2400 & above (depends on experience)
• Location: Near Tai Seng MRT (3 bus stops away)
• 5 days work (8am – 5pm)
• Min. Diploma & above
• Knowledge : Outlook, Excel, Word & Pdf
• Proficient in Chinese & English (Writing & Speaking)
• Scheduling technician's daily work
• Answer phone calls & reply emails
• Liaise with government : BCA, MOM & etc.
• Other general administrative duties
• Min 2 year experience

Job description

Permanent Part-Time Studio Admin

My Art Studio (www.myartstudio.sg) offers an array of creative of art programmes for children 3-12 years old, with a strong emphasis on having a holistic approach to creativity. Our art programmes are run in primary schools, childcare centres and in the studio. We also provide art jamming sessions for adults and events, as well as team-bonding through art for corporate partners.

We are looking for an independent, self-driven and resourceful individuals with warm personalities to join us as Part Time Studio Admin to assist in the administration work. You must be comfortable doing sales, speaking with customers and liaise with teachers.

**Only applicants who do not require work pass sponsorship can apply.**

Job Description

· Able to promptly and professionally attend to all walk-in potential customers and their incoming phone/email enquiries. Communicate effective and ensure closure for new prospective customers after they come for a trial lesson

· Establishing excellent rapport with parents, children and teachers

· Assist in overall support for operations, coordination and general office administration through a variety of tasks related to organization and communication

· Assist support in off-site art programs and events.

· Assist in the day-to-day administration of the Studio (roster, scheduling, payments, etc.)

· Assist in student enrolments (enquiries, registration, assessments, etc.)

· Assist in scheduling art classes to ensure optimal use of resources (classrooms, materials, etc.)

· Assist in regular and workshop facilitation and prepare the studio before and after workshops

· Assist teacher(s) with workshops when required

· Ensure the safety and appropriate behavior of students while in the studio

· Assist in the preparation of monthly report and update to Stakeholders

· Promptly update and maintain student system to ensure accuracy

· Maintain inventory list and manage/pack online orders

· Record keeping and basic accounting duties

· Maintain routine facilities management for Studio

· Any other duties as assigned by Studio Manager

Requirements

• Able to converse fluently in English and Mandarin
• Cheerful and sociable. Enjoy working around and communicate with young people.
• Excellent interpersonal and communication skills
• Meticulous, fast learner and can work with minimal supervision
• Team player who can function well both independently and collaboratively
• Independent, meticulous and able to produce quality work.
• Proficient in Microsoft Office especially in Excel and Word
• Prior experience in enrichment center with administration (Preferred)
• Have knowledge in Art (Preferred but not necessary)
• Higher Secondary/Pre-U/'A' Level, Diploma, Advanced/Higher/Graduate Diploma

Flexible working arrangement:

· Permanent part-time role

· Min 12 months commitment

· Min 2-3 working days in a week

· Able to work weekends and weekdays

· Between Tue to Fri: 10.30am to 7.30pm/8.30pm

· Between Sat and Sun: 9am to 5pm/6pm

· Location is in Serangoon Garden

Interested candidates please send your CV with below information:

· Personal details

· Educational qualifications

· Prior work experience, if any

· Date able to start

We regret only shortlisted candidates will be contacted.

Job Types: Part-time, Permanent, Fresh graduate, Freelance

Part-time hours: 10-20 per week

Salary: From $8.50 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Overtime pay

Experience:

• Administrative: 1 year (Preferred)

Shift availability:

• Evening Shift (Preferred)
• Day Shift (Preferred)

Client Administration

· Acts as a link between Victor Buck Services, the clients and the providers

· Communicates pro-actively towards the clients on production status and events

· Makes sure clients’ stock of stationary is sufficient and up to date when relevant

· Ensure jobs are closed for invoicing in a timely and accurately manner end of the month

· Ensures cover for colleagues when absent

· Keeps abreast of Victor Buck’ services and products

· Ensures that KPIs are followed on a daily basis

Procedures

· Writes and updates procedures regarding Client Services, Operations, Invoicing, Vendors, IT and other

work related matters

· Respects procedures & policies at all times

Reporting

· Performs reporting for several purposes (invoicing, KPI etc.)

· Ensures job docket’s accurate and timely information

· Raises tickets in relation to production matters and monitors progress

Production Related

· Ensure that all the correct print files are well received in SFTP

· Process the jobs and generate checklists

· Files and checklists to be send to Production timely within specific cutoff times

· Daily lodgment to tally with daily job confirmations

· Ensure sufficient stationery for processing the jobs through inventory and stamp management

· Retrieve the lodgment confirmation from Production for verifying all jobs are lodged

· Obtaining stationery quotations from vendors

· Arranging for couriers for deliveries and lodgments

· Required to do mail merge for processing ad hoc jobs

· Weekly review checklist with production supervisor

Invoicing

· Validating checklists against the jobs processed in ERP

· Preparation of monthly excels for month end invoicing

· Entering information/ data (such as print and barcodes) to be invoiced to clients

· Checking invoicing file for accuracies and highlight errors if any

· Generating Invoices to be send to clients

· Tabulating the invoices sent by vendors

· Reconciliations of payments at month end

· Creation of sales orders in ERP on a daily basis and compile for monthly invoicing

Miscellaneous

· Assist in office and pantry orders

· Place business cards order

· Handling return mail or rejected (uncontactable / undeliverable) shipments

Competencies required

· Client centric at all times

· Fluent in spoken and written English and Chinese/Malay, a 3rd language being an asset

· Attention to details

· Time management and organization skills

· Listening skills

· High level communication and interpersonal skills between clients, staff and management

· Team player with ability to work with minimal supervision

· Knowledge of Excel and Word are required