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Customer Service Officer (Bank Loans) (JT)

Singapore / A-it Software Services Pte Ltd

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner. 2. Review customer existing home loan package and advice accordingly on the various option available 3. To protect home loan portfolio by managing customer expectation on loan re...

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Customer service Officer (bank) (JT)

Singapore / A-it Software Services Pte Ltd

Key Accountabilities & Responsibilities 1.Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information. 2.Perform proper follow up to ensure resolution within SLA. 3.Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues. 4. Provid...

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Customer Service Officer (bank) (JT)

Singapore / A-it Software Services Pte Ltd

Working hours (Have to work weekend as it is on rotating shift) 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays and public holidays. 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries 3. Communicating w...

Full-time

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Customer Service Officer (JT) (Bank Branch)

Singapore / A-it Software Services Pte Ltd

· Attend to walk-in customers · Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals) · Assist in customers’ enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction · Prospect and introduce customers to the Bank’s products and services ·...

Full-time

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Customer service officer (Bank) (JT) (Wealth Management)

Singapore / A-it Software Services Pte Ltd

1. Job Purpose To deliver outstanding and professional service to Bank’s Wealth segment customers who visit Bank’s Centres (MBFC, Ngee Ann City, Siglap) for their banking needs. To ensure a seamless and differentiated customer journey for our Wealth customers with the intent to deepen customer relationship and business sustainability. 2. Key Acco...

Full-time

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Call Center Customer Service Officer (JT) (Bank)

Singapore / A-it Software Services Pte Ltd

Customer Service Specialist 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries. 3. Communicating with customers through various channels. 4. Acknowledging and resolving customer requests. 5. Customer outreach to encourage the use...

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Service Support Officer (Bank) - Ref: MY

Singapore / A-it Software Services Pte Ltd

Work Location: East Responsibilities • Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes • Monitor service levels performance against critical measures set in service contract • Review monthly invoices billed by vendor • Oversee Change Controls and Special Requests to manage changes in the outsourc...

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Customer Service officer (Bank) (JT) (Loan Dept)

Singapore / A-it Software Services Pte Ltd

Job Description 1. To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required. 2. To review customer's home loan package , offer options for their considerations. 3. To respond and follow up customer's que...

Full-time

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Service Support Officer (Bank) - Ref: MY

Singapore / A-it Software Services Pte Ltd

Responsibilities • Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes • Monitor service levels performance against critical measures set in service contract • Review monthly invoices billed by vendor • Oversee Change Controls and Special Requests to manage changes in the outsourced environment with t...

Full-time

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Total 9 accounts officer job vacancies in Customer Service Category in Singapore