Total 910 admin job vacancies in Customer Service category in Singapore

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

The Opportunity:

1. Permanent Role | North/West
2. Working hours: 44 hours
4. Basic up to $3000 + AWS + VB

Our client brings together innovative expertise, they manufacture machines, plants, and solutions for various industries. They are looking for an after sales support to join their team. You will be assisting with the admin tasks and following up with customers.

The Job:

• Assisting with sending out quotations/invoices to customers
• Managing existing customers and handling enquiries
• Following up with customers and supporting sales team
• Handling enquiries through phone calls/emails

The Talent:

• Minimum Nitec with 1 year of admin/customer service experience (any industries)
• Open to diploma graduates without experience
• Good communcation skills
• Keen to learn

Next Steps:

• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description

a. To assist in reception counter duties including attending to various requests from all walk-in and call-in external and internal customers including queries from parents on financial assistance.

b. To receive goods procured by the school and maintain a daily record of all mail and deliveries received.

c. To assist Relief Team in monitoring staff attendance and daily attendance of contract staff.

d. To assist in printing services for all staff including printing / photocopy worksheets, circulars, notes, and other materials required by the school staff for school / students’ use.

e. General administrative and front desk duties assigned by the Administration Managers.

Requirements

• Able to communicate and write in English

• Meticulous, able to work independently and have an eye for detail

• Familiar with IT word processing and spreadsheet applications such as MS Word and Excel.

• Adept at handling office equipment eg laminating and binding machines, photocopier.

• A team player with a pleasant disposition and interpersonal skills

Some of the things you’ll be doing:

Reception

• Receptionist duties such as receiving and attending to visitors / guests in a welcoming and professional manner
• Handling incoming calls, attending to enquiries and transferring as appropriate.
• Scheduling meetings and appointments, managing the office agenda, meeting rooms.
• Coordinating of incoming and outgoing mail and packages.

General admin

• Provide full office administrative and secretarial support including, events coordination, liaising with IT support and vendors.
• General administration and maintenance such as office storage, Logistics preparation for staff workstations, access cards, laptops, stationaries, booking of meeting rooms, local and overseas courier arrangement and other office fixed assets.
• Administrative requests made by the team, record the request on log sheet and to carry out the work request.
• To ensure vendors invoices are processed and sent to Finance on a timely manner. This includes consolidating the supporting documents and submitting them together with the invoice.
• Generate end of month report such as Biostar to ensure Door Access list are up to date with the recent logs. To ensure the system is up and running for onboarding/offboarding purposes.
• Generate monthly Google form to extract the manpower list and to ensure no lapses with MOM regulations.
• Overseeing all office supplies and arrange for servicing/maintenance.
• To keep track of pantry & stationary supplies and ensuring that order has been placed on a timely manner.
• Ensuring cleanliness and tidiness of the office and to maintain housekeeping standard according to company’s regulations.
• Any other duties as assigned.

Business Units Related

• Mail Processing which includes collection, sorting, scanning and file to the relevant folders
• Scanning of work documents for departments.

What technical skills, experience, and qualifications do you need?

• 3-5 years of experience as front desk receptionist, admin or similar role preferred
• Able to work independently with minimal supervision
• Ability to be resourceful, pro-active & responsible
• Projects professional attitude and image
• Excellent organizational skills

Job Description

Reception

 Attend to phone calls and walk in enquires.

 Attend to unwell students

 Provide administrative support to stakeholders.

 Maintain the tidiness and cleanliness of the Reception Area at all

times.

General Administration

 Manage the loan and returns of college attires and blazers and

maintain the loan records.

 Manage the borrowing and returning of keys.

 Assist to count, sort, pack and distribute college materials.

 Maintain the forms in the reception trays to ensure forms are current.

 Replenishment of staff stationeries (markers, dusters etc)

 Support school events and any duties assigned by school

Requirements

 Good communication and inter-personal skills

 Good customer service skills

 Proficient in MS Office

The Opportunity:

1. Permanent Role | North/West
2. Working hours: 44 hours
4. Basic up to $3000 + AWS + VB

Our client brings together innovative expertise, they manufacture machines, plants, and solutions for various industries. They are looking for an after sales support to join their team. You will be assisting with the admin tasks and following up with customers.

The Job:

• Assisting with sending out quotations/invoices to customers
• Managing existing customers and handling enquiries
• Following up with customers and supporting sales team
• Handling enquiries through phone calls/emails

The Talent:

• Minimum Nitec with 1 year of admin/customer service experience (any industries)
• Open to diploma graduates without experience
• Good communcation skills
• Keen to learn

Next Steps:

• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Job Title :Receptionist Cum Admin Assistant, 5 Days @Kovan Mrt

Location:Kovan Mrt

Contract Period:From 01 October 2024 to 31 December 2024. (Extendable 1 Jan 2025 to 31 Dec 2025)

Mondays to Thursdays:9.00am to 6.00pm *,inclusive of 0.5hr lunch break.

Fridays:9.00am to 5:30pm*,inclusive of 0.5hr lunch break.

Scope responsibilities:

Reception

• Attend to phone calls and walk in enquires.
• Attend to unwell students.
• Provide administrative support to stakeholders.
• Maintain the tidiness and cleanliness of the Reception Area at all times.

General Administration

• Manage the loan and returns of college attires and blazers and maintain the loan records.
• Manage the borrowing and returning of keys.
• Assist to count, sort, pack and distribute college materials.
• Maintain the forms in the reception trays to ensure forms are current.
• Replenishment of staff stationeries (markers, dusters etc).
• Support school events and any duties assigned by school.

EA PERSONNEL: R1879113

EA LICENCE: 21C0430

Job Summary:

The Receptionist cum Admin Assistant is responsible for managing front desk activities and providing administrative support to ensure efficient office operations. Duties include greeting visitors, answering phone calls and emails, scheduling appointments, maintaining office supplies, and assisting with administrative tasks as needed. The ideal candidate is organized, professional, and proficient in office software and communication skill.

Job Descriptions :

Reception

• Attend to phone calls and walk in enquires.
• Attend to unwell students
•  Provide administrative support to stakeholders.
•  Maintain the tidiness and cleanliness of the Reception Area at all times.

General Administration

•  Manage the loan and returns of college attires and blazers and maintain the loan records.
•  Manage the borrowing and returning of keys.
•  Assist to count, sort, pack and distribute college materials.
•  Maintain the forms in the reception trays to ensure forms are current.
•  Replenishment of staff stationeries (markers, dusters etc)
•  Support school events and any duties assigned by school.

Job Requirement :

•  Minimum GCE “N” level
•  Shall preferably has 2 years of relevant work experience.
•  Good communication and inter-personal skills
•  Good customer service skills
•  Proficient in MS Office

EA Personnel Name: Lyana Gwee
EA Personnel No: R22110922
EA License No: 95C5411

Customer Service and Administration Executive

• S$2,000 - S$2,800 + AWS + Bonus (Depend on Company Performance)
• 5 days Mon – Fri
• 9am – 6pm
• Nearest Mrt: Taiseng

Responsibilities

• Address and respond to customer inquiries regarding products and orders through email, phone, and in-person interactions.
• Assist with customer service appointments and address product-related questions.
• Organize and manage inventory to ensure timely order fulfilment.
• Perform daily administrative tasks related to operations and logistics.

Requirements

• Degree or diploma, or equivalent qualifications.
• Basic proficiency in Microsoft Office applications.
• Experience with managing e-commerce platforms is a plus, but training will be provided if necessary.
• Unloads and pack ordered items (5 – 10kg)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Summary

• To be overall responsible for the smooth management of dormitory

Job Description

• Direct the customer to articulate the suspected fault through carefully designed questions
• Identify the issue encountered by the customer and revert to the person in charge (IT)
• Arrange appointment with the client for follow up
• Monitor and follow up on all outstanding via email/phone
• Follow-up and update customer status and information
• Create and update records and databases with personnel, financial and other data
• Processing of financial documents, reports, statements and maintaining records.
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Managing all the administrative duties.
• Keep stock of office supplies and place orders when necessary
• Daily operation sales collection reconciliation and report.
• Daily Attendance Submission.
• Coordinating with external vendors, clients, staff and overseas suppliers on billing, delivery matters and reports.
• Perform any other ad-hoc duties as assigned.

Requirements

• Minimum GCE ‘O’ Level
• At least 1 year experience is preferred but not essential.
• Good command of spoken/written English and Basic computer MS Word/Excel
• Able to commit minimum 4 months
• Able to start immediate/short-notice

Who We Are

Dr OM & Associates is a clinic founded by Dr Oberdan Marianetti, a qualified psychologist and clinical sexologist, a certified Wim Hof Method instructor, and an Oxygen Advantage instructor. He integrates his knowledge, skills and experiences in a variety of business activities that include:

· Leading a full-time clinical practice as a psychotherapist

· Directing a range of wellness retreats

· Coaching Wim Hof Method techniques

· Coaching Oxygen Advantage techniques

· And several additional projects that he is passionate about

All his business activities and projects are designed, led and executed based on the core principles that define his professional identity foundation, which can be summarised as follows:

PURPOSE

To alleviate unnecessary suffering for all.

VISION

To create a world where mental and physical health co-exist as complementing therapies and priorities.

MISSION

To help people reconnect to their innate power.

VALUES

Care, Love and Respect

Job Brief

Are you looking for a new challenge and an opportunity to showcase your skills and advance your career?

If you are empathic, ambitious, a skilled problem-solver and have excellent organization and time management skills, able to manage complexity and remain focused, we have the perfect job for you!

We are looking for a responsible Receptionist to provide personalized support in a well-organized and timely manner to support the clinic in all its daily activities.

It is important that a Receptionist has great interpersonal skills, is well-presented and professional.

What You’ll Do

RECEPTION

Meet & greet clients who visit the clinic

Meet & greet suppliers and other service delivery people

Office upkeep

ADMIN

Manage clients’ queries via email or phone

Coordinate clients flow for face-to-face or online sessions

Liaise with vendors for office supplies

Manage Director’s travel arrangements

Manage documents and files

Manage office inventory

Process company correspondence

PROJECTS

Carry out specific projects or tasks as instructed by the Director

Conduct or prepare any research that the Director may require

Coordinate project strategies, timelines and resources

Create documents, presentations or spreadsheets as required by Director

Any other duties as may reasonably be required by the Director

What You’ll Bring With You

ATTITUDES

Assists others who are in need of help

Enjoys having a set schedule

Enjoys helping and contributing to the happiness of other people

Finishes important tasks right away

Focuses on tackling new challenges

Happy to think about abstract concepts

Open to trying new things

Pays attention to detail

Spends time preparing

QUALIFICATIONS AND EXPERIENCE

Bachelor’s degree preferred

Previous client services experience preferred

Previous receptionist experience of 3+ years would be considered an advantage

Previous office manager experience of 3+ years would be considered an advantage

Preferred Skills

ANALYTICAL

Ability to research and gather data

Ability to process complexity and derive synthesis

Ability to resolve problems creatively and effectively

COMMUNICATION

Ability to listen fully and execute accordingly

Ability to skilfully give and receive feedback

Ability to openly and honestly speak to express own views and thoughts

Communicating in a concise and precise manner

Excellent verbal and written proficiency in the English language

CLIENT SERVICES

Ability to skilfully assert their thoughts and persuade

Ability to interact with all clients

Ability to deal with sensitive information with discretion and maintain confidentiality

INFORMATION TECHNOLOGY

Basic understanding of social media

Proficient use of Microsoft Excel, Word and PowerPoint

ORGANISATIONAL

Able to coordinate, organise and plan multiple tasks and projects

Efficient in the use of all resources

Exceptional time management

Experienced in prioritising multiple concurrent tasks

Additional Notes

· Contract: 1-year full-time, with option to convert to permanent

· Salary Range: $2,500 - 3,000 per month, depending on experience

· Working hours: Monday to Friday, from 9:30am to 6:30pm, with 1 hour lunch and 2x 15 minutes breaks

· Location: Office-based in Singapore, Chinatown

· Paid annual leave after first 3 months: 14 days pro-rated, plus public holidays

· Probation period: 3 months

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Customer Service Officer/Admin
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is passed to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgement.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

APPLY NOW!!!

• Min N Level
• Min. 1 year of working experience in related field
• Training provided to an inexperienced candidate
• Familiar with Microsoft Office
• Possess Chemical Knowledge is a plus

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description:

We are seeking a reliable and efficient Administrative Assistant to join our team at our Toa Payoh studio. This part-time position involves working 4 days a week from our studio, for 5 hours each day, with the flexibility to work additional hours from home if required. The role includes a variety of administrative tasks to support the smooth operation of our studio and company.

Start Date: Flexible

Salary: $1400/month

Working Hours: 140 hours/month

Location: Toa Payoh

Key Responsibilities:

Open or close the studio as needed

Manage the studio desk and handle daily administrative duties

Assist in creating and maintaining schedules

Perform filing and data entry tasks for membership records

Handle requests and feedback from members

Support sales activities and other company requirements

Provide general administrative support as needed

Assist in organizing and managing workshops

Requirements:

Strong organizational and time management skills

Attention to detail and accuracy in data entry

Good communication and customer service skills

Ability to work independently and as part of a team

Basic proficiency in Microsoft Office (Word, Excel) and other office software

Our client requires one officer to work at their Changi Animal and Plant Quarantine Site, Gate C7, Airport Cargo Road, Changi Airfreight Centre, S918104.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly on

his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Our client requires one officer to work at their Animal Quarantine Centre, 2 Jalan Lekar S698919.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly

on his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.).

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Our client requires one officer to work at their Animal Lodge 59 Sungei Tengah Rd S699014.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care, judgement, reliance and intelligence to satisfactory carried out his/her duties assigned.

b) Be familiar with good content knowledge and able to think quickly on his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to customer service, admin. and/or clerical exposure including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Our client requires one officer to work at their Animal and Plant Health Ctr. at 6 Perahu Rd, S718827

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly on

his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Our client requires one officer to work at their Tuas Checkpoint Site,

501 Jalan Ahmad Ibrahim (Blk A4) S639937.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care,

judgement, reliance and intelligence to satisfactory carried out his/her

duties assigned.

b) Be familiar with good content knowledge and able to think quickly on

his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to

customer service, admin. and/or clerical exposure

including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Responsibilities

· Provide Front desk reception duties for the office which include handling all phone calls and managing internal & external customers timely and professionally.

· Receive and greet all visitors professionally and warmly.

· Prepare and serve drinks/beverages to management and visitors.

· Collect and distribute all incoming mail and courier items.

· Schedule appointments and meetings and communicate with respective management on the meeting schedule.

· To ensure tidiness and cleanliness of meeting rooms, pantries, and pantry appliances at all times.

· Provide administrative support to Management and other staff and manage inventory of office supplies.

· Perform clerical work as directed including typing and filing projects, faxing correspondence, maintaining copies of files, updating phone lists and procedure manuals, etc.

· Respond promptly to the call bells of the Directors/GM.

· Any other ad-hoc duties as assigned

Requirements

· GCE 'O' Levels and above.

· PC literate and good knowledge of Microsoft office software

· Pleasant personality and willing to go the extra mile

· Positive work attitude and willingness to provide support

· Well-organized, independent, meticulous, and able to multitask.

· Candidates should preferably have 3-4 years of relevant experience

Job Summary:

Monitors Infra and security, maintains the systems and solves system issues.

Responsibilities
System Monitoring

• 24x7x365 monitoring of security and infrastructure alarms

Incident Management

· Process the incident tickets and provide quality update communication/notifications to the customers.

· Manage the Incident Bridge

Documentation & Processing

• Ensures timely and accurate input of access information into the system
• Processes inbound requests from internal stakeholders and IBX sites
• Dispatches service requests, trouble and alarm tickets

Technical Expertise

• Builds familiarity with BMS systems, and basic data center infrastructure
• Has working knowledge of service management framework and the tools
• Has working knowledge of security and operations best practices

Systems Support & Maintenance

• Processes inbound alerts from essential systems and network elements
• Provides timely response to all related alarms
• Processes site maintenance and outage notifications

Problem Solving

• Ability to identify and resolve, or report, a detected problem
• Escalates trouble cases and emergencies as needed to lead and/or management personnel

Training

• Receives guidance and support from others

Project Management

• Follows instructions on departmental projects

Quality Assurance

• Assists with basic QA and escalates trouble cases to lead and/or management as needed

Qualifications

• Degree in any computer related field
• 3-4 years of relevant work experience
• Customer service oriented
• Able to commit to shift work

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Work Location: Caldecott

Working Hours: Mon to Fri Office Hours

Monthly Salary: up to $2,200 per month

Contract Duration: 1 Year Contract, Starting in end June

Job Scope:

• Conduct phone and face-to-face interviews with family referees
• Conduct phone calls with Respondents to confirm their hearing attendances
• Prepare letters to be sent out on a timely basis
• Monitor and keep records of the courier delivery statuses of letters, and perform necessary follow-ups to ensure that all mails are accounted for and tallied
• Upload documents and case notes into the system to ensure effective documentation of cases
• Check through cases in system to extract relevant information from the cases, and prepare listings for these cases where required
• Perform data entry of relevant records into the system and in Microsoft Excel
• Carry out other general administrative duties such as printing, photocopying, scanning and shredding of documents
• Assist with front desk operations and backend work to support the implementation of gambling social safeguards
• Manage walk-in clients with enquiries, complaints and/or requests for assistance and dispense advice where possible
• Man the administrative line and email for general enquiries
• Assist with the opening and sorting of incoming mails
• Schedule interviews and appointments for members of public to meet the officers
• Assist with the counter administrative matters for hearings

Requirements:

• Ability to maintain confidentiality and handle sensitive information with discretion.
• Attention to detail and high accuracy in data entry.
• Knowledge of Microsoft Office suite. (Advanced proficiency in Microsoft Excel and Access will be assessed favourably.)
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision.

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.