Total 4,434 admin executive job vacancies in Customer Service category in Singapore

Alkem, a leading publisher and one of the largest independent educational books, training kits and educational materials distributor in the region is now looking for an Customer Service Executive

We are looking for a dynamic and self motivated adult to fulfill the following responsibilities:

• General Administration and documentation work
• Assist in the preparation for quotations and sales order entry
• Customer Service and enquiries

For the above, you should have:

• Min Diploma/Degree
• Proficient in Microsoft Office (Words, Excel etc)
• Able to operate the PC and reasonable typing speed
• Presentable, Outgoing & Positive Attitude
• Well versed in written and spoken English Language
• Sociable with strong interpersonal and communication
• Experience with AS400/BookMaster is an advantage
• No experience needed
• Contract Position (1 year with the option to extend)

Transportation provided from Jurong East MRT

Job Summary:

- Salary: Basic $2,601 - $3,300

- Standby allowance: $80

- Eligible for June bonus (2 months) + December bonus (1 month)

- Flexi dollars: $700 / year

- Annual leave: 14 days

- Mon to Fri: 8.30am - 5.30pm, alternate Sat: 8.30am - 12.30pm

- Working location: Senoko Rd, Singapore 758123

- (Company bus at 8am from Admiralty MRT - the bus stop opposite Exit C
or public bus 981 from bus stop opposite Sembawang station B58219)

Job Responsibilities:

- Overall in charge of the CSO and CSA team (frontline team).

- Champion the front line image of the Company to customers.

- Ensure accountability and integrity operational readiness of frontline team.

- Promote and enhance frontline team’s image and capability.

- Develop the team to achieve excellent service level, productivity and efficiency.

- Ensure compliance to company policies, financial, process and industrial standards.

- Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.

- Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.

- Deal openly and promptly with any problems and effectively identify and manage risk as appropriate.

- Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.

- Provide the point of escalation for team for any operational issues.

- Prepare reports & present recommendations to external stakeholders and management.

Requirements:

- Min Diploma level.

- Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability.

- Computer savvy (MS Office, CRM system).

- Prior experience of at least 1-2 years in leading a team of customer service and general administration team (same service of commercial vehicles) or similar trade (automotive/logistics/industrial).

- Possess strong leadership skills.

- MS Office Skills.

- Familiar with CRM system advantageous.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

Job Summary:

- Basic up to $2250

- Transport Allowance $600 if have own car (if using GBL van then $200)

- Support Allowance for 6 months $700 (to allow new hire to transition into the role)

- Commission of existing staff between 1k-4k

- Gross of existing staff about 5k-8k

- Eligible for December bonus (1 month)

- Flexi dollars: $800/ year

- Annual leave : 14 days

- Mon to Fri: 8.30am - 5.30pm

- Benoi Rd, Singapore 629887 (company bus at 8am from Joo Koon MRT (beside NTUC Hub)
or public bus 257 from Joo Koon Interchange B24009

Job Responsibilities:

- Coordinate with customers to prepare and offer service contracts.

- Prepare repair quotations for customer confirmation.

- Create work order and MR for controller to arrange jobs.

- Consolidate work order for closing once repair job is completed.

- Ensure customers pay on time.

Requirements:

- Possess Class 3 Driving License.

- NITEC in Electrical & Electronic Engineering / Mechanical Engineering.

- MS Word/Excel proficiency.

- Good interpersonal skills.

- Willing to travel often to customers' site for contract and repair confirmation.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

At Holiday Inn® we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as a Guest Services Executive in Holiday Inn Singapore Atrium. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we are looking for someone who can :

• Registers and rooms all arrivals according to established procedures
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• Attends to guest’s complaints, inquiries and requests, referes problems to supervisor/Duty Manager if he/she is unable to assist
• Maintains cashier float and ensures accurate daily report of all money received
• Performs the audit balances and prepares all works for audit in an orderly fashion
• Upsell established upsell packages to guests to improve the Hotel’s RevPAR and Total Revenue
• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly manner al all times

Requirements:

• Diploma in Hotel Administration, Hotel Management or equivalent, ideally with at least 1 year experience in front office / guest services
• Able to work independently in a dynamic environment
• Demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• This role requires handling and speaking to Japanese speaking guests. Knowledge of Japanese language is essential.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

Responsibilities:

• Engage with IT suppliers for the upkeep and monitoring of software licences and hardware maintenance.
• Work closely with vendors to negotiate and procure office technology equipment and software as needed.
• Oversee IT security measures, including the installation and management of antivirus software across all desktops, laptops, and other IT devices, as well as conducting weekly data backups for servers.
• Set up Local Area Networks (LAN) and assign IP addresses as required.
• Offer Helpdesk support to all users, ensuring their IT issues are resolved promptly.
• Prepare and configure new PCs and laptops, including tasks such as creating email accounts and setting up mailboxes.
• Facilitate the installation of CCTV systems within office premises and for end-users.
• Possess a robust understanding of the latest operating systems and network protocols.
• Undertake various other IT-related tasks, such as updating the company website.
• Maintain an up-to-date inventory of software and hardware, ensuring proper documentation is kept.
• Carry out any additional duties that may arise on an ad-hoc basis.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 days workweek (Saturday half day), compensated with performance bonous

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met.
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect.
• Manage of IT operational risk and issues, system performance and availability.
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span.
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders.
• Maintain the operation certification standards and involve all IT audits and assessments.
• Involve project management (including new initiatives) to ensure all timeline is meet.
• Liaise with vendors for IT-related matters.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 3 years’ experience in IT operations, service delivery and management or service desk management
• Strong verbal and written communication skills.
• Good communication, writing and presentation skills
• Strong understanding of system and network operations standards and knowledge, with ITIL certification will be advantageous
• Able to support after office hours (Include Sat, Sun & PH) for incident or downtime for maintenance.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24204

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Salary: up to $3.8k

Job Duration: 6 mths

Working Days & Hours: Monday to Friday 8.00am to 5.00pm

Location: Aljunied

Job Description:

• Managing diaries, organising and coordinating meetings, events and school wide calendars
• Accurately recording minutes from meetings including Senior Leadership Team,
• Monthly Management, and meetings which involved the Principal
• Liaising and compiling of document deck with corporate HQ in Malaysia
• Assisting and organising the recruitment process with all stakeholders
• Liaising with internal and external vendors on School’s F&B needs required during meetings and school’s events including staff bulletin and birthday celebrants names
• Organising, filing, coordinating of documents and meetings to ensure efficiency
• Administration of document control, licences and website updates, as directed
• Analysing and manipulating statistical data as and when required
• Providing support to other administrative functions including, but not limited to, admissions, learner services and accreditation
• Distributing memos, emails and weekly bulletins
• Coordinating and organising HQ guests and management in Malaysia on meetings and food
• Using a variety of software packages, such as Google tools and MS Office to produce correspondence and documents, and maintain presentations, records, spreadsheets and databases
• Involvement in whole school events and activities as required

Job Requirements: Min Diploma in Business Management

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Summary:

Salary package: Basic $2,600 - $3,500 + Performance Bonus
Working hours: Mon - Fri: 9AM - 6PM
Working location : Tai Seng

Job Responsibilities:

Import Shipments

· Coordinate with brand principals/suppliers, service providers to manage shipping arrangements (import)

· To check the best quotation before to decide the shipping mode for all import shipments

· To remind merchandisers if the freight cost is exceeded from landed cost calculation before arrange the shipment.

· Follow up with brand principal on invoice & packing list

· Prepare payment if TT before shipment (ensure to deduct all Credit Notes if it is any)

· Issue SS upon confirmation of the shipment ETD with brand principal

· Liaise with freight forwarder review and negotiate freight rates & sailing schedule(ocean, air & courier)

· Compute landed cost for each shipment

· Monitor shipment once freight forwarder confirm the schedule

· Update the delivery schedule to Bus

· input shipment data into EPB

· Upon arrival of goods, monitor IQC status and inform Merchandiser to post the IQC. So that goods will be distributed to BUs. (assist merchandiser to monitor the IQC status)

· Inform merchandiser the shortage, damaged goods, discrepancies in quantities when do SS report for each job (Shipping Assistant job scope)

· Compile, review and confirm accuracy of payments and billings of external service then prepare payment for service providers

· Compile and submit monthly GST Giro payments to the Finance Department

· Analysis of monthly freight activities

· Generate monthly insurance reports and manage insurance claims

· Manage registrations of new service providers

· Renew/update license

· Monitor stock levels at external warehouses and update warehouse in charge/BUs (assist warehouse)

Export shipments

· Coordinate with Salesmen, Warehouse for the packing detail

· Record customer payment details to update account dept

· Coordinate with customer and forwarder regards to shipping arrangement

· Arrange shipment by courier/customer appointed forwarder

· Prepare export shipping documents

· Monitor warranty request and ensure replacements are sent out (NEW)

· Malaysia shipment to our own shop (usually take 2-3 hours to complete)

· Provide contracts-related advice to traders

· Review, draft and negotiate commercial contracts and relevant documents (including trading, hedging and shipping contracts)

· Ensure the organisation’s contract documents are accurate and well maintained in a systematic database

· Monitor, manage and provide summary reports on the status and performance of commercial contracts

· Liaise with internal and external parties to keep track of and manage contracts-related disputes and disagreements

· Assist in ad hoc projects as assigned

Requirements:

· Bachelor degree or equivalent (Business Administration, Maritime Studies or legal-related majors are preferred)

· At least 2 years’ work experience in oil trading industry and in similar role

· ⁠Meticulous, diligent and professional

· ⁠Good drafting and verbal communication skills

· ⁠Proficient in Microsoft office applications, including Words and Excel

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Responsibilities:

• Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
• Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers
• Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery
• Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
• Takeover the duties of customer service/base oil executive during their absence

Job specification:

• Minimum Diploma (General)
• Minimum 2 years of experience in transport logistics industry
• Candidate with Singapore experience will be an advantage
• Positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Proficient in MS Office
• Good administration and organizing skills

Job Summary:

Salary package: Basic $2,600 - $3,000 + Performance Bonus
Working hours: Mon - Fri: 9AM - 6PM
Working location : Tai Seng

Job Responsibilities:

Import Shipments

· Coordinate with brand principals/suppliers, service providers to manage shipping arrangements (import)

· To check the best quotation before to decide the shipping mode for all import shipments

· To remind merchandisers if the freight cost is exceeded from landed cost calculation before arrange the shipment.

· Follow up with brand principal on invoice & packing list

· Prepare payment if TT before shipment (ensure to deduct all Credit Notes if it is any)

· Issue SS upon confirmation of the shipment ETD with brand principal

· Liaise with freight forwarder review and negotiate freight rates & sailing schedule(ocean, air & courier)

· Compute landed cost for each shipment

· Monitor shipment once freight forwarder confirm the schedule

· Update the delivery schedule to Bus

· input shipment data into EPB

· Upon arrival of goods, monitor IQC status and inform Merchandiser to post the IQC. So that goods will be distributed to BUs. (assist merchandiser to monitor the IQC status)

· Inform merchandiser the shortage, damaged goods, discrepancies in quantities when do SS report for each job (Shipping Assistant job scope)

· Compile, review and confirm accuracy of payments and billings of external service then prepare payment for service providers

· Compile and submit monthly GST Giro payments to the Finance Department

· Analysis of monthly freight activities

· Generate monthly insurance reports and manage insurance claims

· Manage registrations of new service providers

· Renew/update license

· Monitor stock levels at external warehouses and update warehouse in charge/BUs (assist warehouse)

Export shipments

· Coordinate with Salesmen, Warehouse for the packing detail

· Record customer payment details to update account dept

· Coordinate with customer and forwarder regards to shipping arrangement

· Arrange shipment by courier/customer appointed forwarder

· Prepare export shipping documents

· Monitor warranty request and ensure replacements are sent out (NEW)

· Malaysia shipment to our own shop (usually take 2-3 hours to complete)

· Provide contracts-related advice to traders

· Review, draft and negotiate commercial contracts and relevant documents (including trading, hedging and shipping contracts)

· Ensure the organisation’s contract documents are accurate and well maintained in a systematic database

· Monitor, manage and provide summary reports on the status and performance of commercial contracts

· Liaise with internal and external parties to keep track of and manage contracts-related disputes and disagreements

· Assist in ad hoc projects as assigned

Requirements:

· Bachelor degree or equivalent (Business Administration, Maritime Studies or legal-related majors are preferred)

· At least 2 years’ work experience in oil trading industry and in similar role

· ⁠Meticulous, diligent and professional

· ⁠Good drafting and verbal communication skills

· ⁠Proficient in Microsoft office applications, including Words and Excel

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• 1 to 2 years’ administrative or operational experience preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibility:

• Managing day to day front and back end retail operations
• General administrative duties
• Customer Relationship Management
• Good in problems solving
• Provide administrative support to the sales team

Requirement:

• Enthusiastic & pro-active, willing to take initiative and weave his/her way through complex organization structures.
• Ability to manage high volumes of data in an accurate and efficient manner, maintaining strict attention to detail.
• Ability to work in a fast pace environment
• Excellent interpersonal skills in managing networks with colleagues and stakeholders.
• Computer proficiency and good with MS excel and words
• Able to work late hours

✔ Working location: Changi South

✔ 5 days week 8am - 5.30pm

✔ Salary: up to $2,600 basic

Job Duties:

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Requirement:

• Minimum GCE ‘N’ /’O’ Levels or ITE Certificate
• At least 1 year experience in Customer Service
• Experience in shipping / logistics
• Proficient in Microsoft Office

EA Personnel Registration Number: R1433735

EA License no: 19C9611

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base; Project Office nearby Lavender MRT
• Working days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm
• Salary: $3000 to $3500

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Possessing CompTIA, A+, MCTS is at an advantage

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors and other IT Peripherals.
• Troubleshoot and resolve network connectivity issues, Microsoft Office, HR and Accounts Software applications, Adobe etc
• Communicate with IT vendors for the maintenance and software license expiration
• Liaise and negotiate with vendors on purchasing of office technical equipment, software required
• Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers.
• Create LAN Network and assign IP address when necessary
• Provide Helpdesk support for all users
• Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc.
• Assist in setting up of CCTVs images in office premises and end users
• Good technical knowledge of the latest operating systems & network protocols.
• Performing any other IT related duties (e.g. updating of company website)
• Maintaining Software & Hardware Inventory and Proper Documentation
• Other ad-hoc duties as assigned.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Process sales inquiries, quotation and execute sales order entries
• Provide support to customers on orders, feedback & complaints
• Work closely with Planning/Internal team to ensure customer's delivery requirements are provided and followed through
• Work with production team for customer's ad hoc special requirements and any issues related to shipment
• Maintain field inventory
• Maintains Customers' profile/price file
• Work closely with internal team to review on new material/Purchasing specification requirements
• Follow-up on status of material rejects and returns
• Follow-up on advance payments and overdue invoices
• Communicate and maintain excellent relationship with customers
• Prepare daily/weekly reports and any basic ad hoc reports
• Perform any other reasonable duties as required by Management from time to time

Requirements:

• Diploma or above
• Relevant experiences an added advantage
• Bilingual with proficiency in Chinese-language ( to liaise with Chinese-speaking customers)
• Knowledge of Oracle is an advantage
• Knowledge of Microsoft Office
• Work accuracy is essential
• Customer orientated with good communication and interpersonal skills
• Able to work under pressure to meet tight deadlines
• Analytical and systematic person who like technical challenges, enjoy team work and able to work independently

Interested applicants, please state your last drawn salary/ expected salary & available date in the resume.

Student Service Associate

Salary: $2400 to $2800 + Allowance + AWS

Working hours: 44 hrs/week [4 weekdays + 1 weekend on roster basis]

• Weekdays: 10am-7pm / 11am-8pm / 12pm-9pm
• Weekends: Sat/Sunday 8.30am-5.30pm; or up to 9pm depends

Location: 12 learning centres located Islandwide
Bedok, Bishan, Chinatown Point, Chua Chu Kang, Henderson, Jurong Point, Parkway Parade, Sengkang, Serangoon, Tampines, Woodlands, Yishun, Toa Payoh

Job Descriptions:

• Is responsible for the reception of their Learning Centre.
• Answers all incoming telephone calls and enquiries and refers to the Centre Manager where necessary. Also handles all correspondence.
• Assists the Centre Manager in all matters at the Centre, including preparation of time-tables, monthly reports to Senior Management, etc.
• Maintains the Centre’s common areas, eg. lobby, work area, printing room, storeroom and pantry in a neat, clean and orderly manner.
• Supervises the work of the Centre’s cleaning staff.
• Collects Assessment Fees and Term Fees and issues receipts.
• Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
• Ensures the security of the Learning Centre under the guidance of the Centre Manager.
• Submits term fees collection report to the Centre Manager.
• Prepares the Centre’s Enrolment Audit submission.
• Virtual assistant – provide administrative support to clients while working remotely.

Job Requirements:

• With proven administrative and virtual assistant experiences preferred
• Comfortable to work flexible hours (including weekday nights and weekends according to roster basis)
• Proficient in Microsoft Excel

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

- Martha Road and Tampines

- Community Services

- 5.5 days, Mon-Fri: 9am-6pm; Sat: 9am-1pm

- Salary: $2800 - $3200

Job Descriptions:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:
• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

• Programme Planning and Implementation

Develop and implement outreach plan to seniors.

Develop and implement annual calendar plan of social and health activities for seniors.

Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.

Conduct needs assessment survey if necessary.

Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.

Establish and motivate seniors to be active, healthy, interdependent and purposeful.

Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.

Network with other agencies to establish additional avenues of help for the welfare of the seniors.

• Alert Alarm System

Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.

Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

• Volunteer Development

Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.

Recruit, interview and screen potential volunteers.

Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.

Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.

Supervise and support volunteers.

Establish a system of recognition for the volunteers.

Review and evaluate the volunteer programme to ensure relevance and to meet future needs.

Serve as the key communication link between the centre and its volunteers.

• Finance and Accounts

Manage the monthly petty cash utilization of the centre.

Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Requirements:

• Diploma in social service or related discipline, with a social service background.
• Relevant experiences

This position leads and directs the entire Customer Service and Quality Support department. She/he is responsible for ensuring quality requirements are met and as well as creating customer satisfaction and meeting customer’s expectations.

You will be tasked with:

Quality

• To ensures that the QMS processes are established, implemented, and maintained.
• To involve review and planning of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.
• Report to “top management” on the QMS performance and where improvements are needed.
• Conduct safety, quality and environmental system compliance audits
• To ensures that the QMS processes are established, implemented, and maintained.
• Review and verify inspection records, identifying and documenting any quality non-conformances, including root cause analysis, corrective actions and preventive measures.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform products and in-process acceptance activities based on approved specification and documentation as defined in respective process SOP.
• To review maintain and update company’s ISO documentation, and ensure compliance with the requirement of ISO Standard.
• To plan and perform a yearly internal and external audit.

Customer Service Support

• Develop and implement customer support policies and procedures that support employees to proactively handle and resolve customers’ issues promptly and effectively.
• Establish and harmonise all customer care processes with corporate initiatives including reporting and resolution processes.
• Establish, track and monitor customer satisfaction standards and other performance metrics.
• Manage coverage of telephone, email and remote-diagnostic service support to customers to provide technical support in a timely and effective manner for all our products.
• Liaise with customer and suppliers on products/ systems/ services delivered to meet the quality requirements.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform any other duties as assigned and required.

We regret to inform only shortlisted candidates will be notified.

Salary will commensurate with education and experience.

Alliance Française de Singapour is a local non-profit educational and cultural organization, affiliated with the international network of Alliances Françaises. With a mixed team of Singaporeans and French, and more than 4,000 members of all ages, the Alliance Française de Singapour fulfills its mission of teaching the French language and promoting French and Francophone cultures by offering various activities in its language center, gallery, theater and library.

We are looking for a professional and customer service oriented Receptionist cum Admin Assistant to join our team.

Responsibilities

Provide Front desk reception service for the office which includes handling all incoming calls and managing internal & external customers timely and professionally.

Receive and greet all visitors professionally and in a courteous manner.

Maintain a tidy and presentable reception area with necessary stationery and materials (e.g., pens, forms, brochures).

Address admin-related queries in-person and/or via phone/email in a timely, accurate and professional manner.

Receive, sort, and distribute mail/deliveries in a timely manner.

Provide, in-person and via phone/email, basic and accurate information relating to Alliance Française de Singapour’s general & cultural activities.

Maintain office security by following safety procedures.

Ensure that all the main doors (general areas) are duly locked securely after office hours.

Manage translation services, including quoting service fees, collecting payment and issuing receipts.

Advise clients on the different types of membership, account creation, collecting payment and issuing membership cards.

Assist with calling clients for surveys, including post registration call-back exercises.

Provide administrative support to the team and support ad hoc tasks as required.

Other tasks and duties assigned by management.

Qualifications & Experience

Minimum 1-2 years of work experience in office management and receptionist roles

Able to work independently without much supervision

Strong organizational and multi-tasking skills

Pro-active and attention to detail

Singaporean / PR

Salary: $ 3000 - $ 3200 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio

Key Objectives:
To performs accounting services and providing administrative support. Assist with the maintenance and updates of finance policies and processes.

Requirement:

• At least Diploma in Accounting / Finance or related fields
• Minimum 2 years of relevant experience in Accounting
• Able to maintain full set of account
• Proficient in accounting and tax preparation software

Responsibilities:

• Assist in formulating and implementing internal control procedure.
• Assist in the review and recommend new or improvements to finance work processes.
• Daily monitoring of inward transactions.
• Work closely with external counterparts for completion of monthly closing.
• Ensure accurate & timely submission of claims and prompt disbursements.
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval.
• Provide reliable details for cashflow projections.
• Maintain Fixed Assets Register along with regular asset count.
• Proper documentation of workflow and policies.
• Review AP ageing with long outstanding balances and follow-up closely for closure.
• Liaison with audit partners.
• Perform ad-hoc duties as assigned by superior.
• Ensures compliance with local government requirements
• Perform other related duties as necessary or assigned

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 1 year convertible
Salary: $2k
Monday to Friday Office Hours
Location: Buona Vista

Job Description:

Competently support various regulatory and registration work required for AFCC.
• Process, post and retrieve required data to and from the database system.
• Perform cross-training to other Specialists when required.
• Gain direction from Team Leader/Supervisor on work assignments.
• Conduct all assigned work to meet the compliance with organization’s safety and
quality requirements.
• Communicate operation issues to Team Leader.

Requirements:

- Min Dip in Engineering/Science related courses

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)