Total 2,008 administrative assistant job vacancies in Customer Service category in Singapore

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

Brief Summary:

• Basic $3800 - $4200 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Brief Summary:

• Basic $3800 - $4200 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Assist the drivers in the daily delivery operations.
• Loading/unloading of goods for delivery.
• Help in warehouse duties such as packing and labelling of goods.

Requirements:

• GCE N Level and above
• At least 2 years of experience as a Delivery/Warehouse Assistant.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Your Role

We are looking for an IT Assistant to offer comprehensive support for software, hardware and networking on desktops, laptops and servers.

What Will You Do

• To offer comprehensive support for software, hardware, and networking on desktops and laptops and servers.
• To perform installation and upkeep of servers, PCs, associated software, networks, and IT devices.
• To address issues through phone support and on-site assistance.
• To troubleshoot networking and PC-related problems.
• To handle any ad hoc tasks as assigned.

What Do We Want

• At least NITEC or higher in any discipline.
• At least 1 year of experience in related field.
• Able to work independently.
• Good interpersonal and communication skills.

Assistant Coach (Special Education) - Support Community Mobility Programmes [3770]

Salary Range: $1500 - $2000
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Descriptions:

• Assist and support Coaches in community mobility programmes.
• Assist and support Coaches in ensuring classroom orderliness in areas of physical structure and setting up of work stations during class.
• Assist clients in areas of self-care, grooming and toileting, whenever the need arises.
• Assist and support Coaches in collecting direct data on behaviour and progress
• monitoring of clients.
• Support Coaches in classroom management
• Any other tasks as assigned

Job Requirement:

• Minimum GCE ‘N’ levels / NITEC Certification
• Experience in dealing with youths and adults with autism will be an advantage
• Training Provided

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation according to milestones
• Assist in care management and cross-referrals to specialists through dedicated protocols
• Maintain a record of mother-child dyads/parents recruited in the program in timely basis
• Work with other departments to assist with arrangement of appointments
• Work closely with research assistant in data collection and survey
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Promotion / Health Sciences / Social Work / Any Science related field
• Competent in MS Office
• Good communication and interpersonal skills
• Candidate with experience in healthcare industry is at advantage

Interested candidate, kindly send a copy of your resume to: [email protected]

Lynn Ho [R23114223]

Recruit Express Pte Ltd

EA Licence No: 99C4599

This advertisement is for Receptionist cum Admin Assistant.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Dec 2024.

Options to extend the contract : 01 Jan 2025 to 31 Dec 2025.

Working Hours:

• Mondays to Thursdays: 7:15am to 4:15pm, inclusive of 0.5 hr lunch break
• Fridays: 7:15am to 3:45pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

Reception:

• Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents
• Handle daily varied demands and queries from parents/students/ vendors/saff etc
• Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
• Handle/support situation when students’ vomit, soiled their clothes
• Assist student in times of need, eg lost & found items, change of uniform, locating teacher/classroom/parent
• Assist in receiving of goods and incoming mails
• Maintain tidiness of the Reception area at all times

General Admin

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
• Attend to students leaving school early
• Assist in the dissemination of information: school circulars, parents’ messages
• Manage stock of spare uniform
• Keep stock of first aid items
• Maintain the forms in the reception trays to ensure forms are current and replenished timely
• Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc
• Support any othergeneral admin duties as and when required. 
• Any other duties assigned by School Leaders/HODs/AM/OM.

Qualifications, Skills and Experience:

• Minimum GCE “N” level
• Preferably has 2 years of relevant work experience, with an added advantage if the experience is within a school environment.
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Good customer service skills
• Mature individual with a pleasant disposition, is polite, patient, caring and positive
• Proficient in MS Office

1. Entry level - $2,000
2. Experienced - $2,050 - $2,300
3. Shift Pattern: 7.30am to 5pm / 1pm to 10.30pm / 10.30pm to 8am (+1)
4. Under roster. Overtime payable if scheduled to work on Off/Rest/ PH

Responsibilities

• Provide timely response from customers/users and dispatch calls to the Assistant Lift Specialists.
• Assist Lift Specialists with building specification, location and related information in despatch system
• Monitor and close out all calls based on set-status reports from the field.
• Collect and summarize reports.

Requirements

• Min Secondary level.
• Good phone and communication skills.
• Able to work on rotating shifts.
• Able to commit working on weekends and Public Holiday.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Responsible for outdoor and indoor repair work of all cleaning products
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Required to work within the Company workshop where there is no outdoor repair
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in any Electrical & Electronic or Mechatronics Engineering or relevant qualification
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful
• Possess Class 3 driving license

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Mondays to Thursdays: 7:15am to 4:15pm, inclusive of 0.5 hr lunch break
• Fridays: 7:15am to 3:45pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted publicholidays

Scope:

Reception

1. Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting
2. Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)
3. Maintain customer related information when required, eg phone log.
4. Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents
5. Handle daily varied demands and queries from parents/students/ vendors/saff etc
6. Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
7. Handle/support situation when students’ vomit, soiled their clothes
8. Assist student in times of need, eg lost & found items, change of uniform, locating teacher/classroom/parent
9. Assist in receiving of goods and incoming mails
10. Maintain tidiness of the Reception area at all times

General Admin

1. Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
2. Attend to students leaving school early
3. Assist in the dissemination of information: school circulars, parents’ messages
4. Manage stock of spare uniform
5. Keep stock of first aid items
6. Maintain the forms in the reception trays to ensure forms are current and replenished timely
7. Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc
8. Support any othergeneral admin duties as and when required.
9. Any other duties assigned by School Leaders/HODs/AM/OM.

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Customer Service Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Mon – Fri, 8:30 am – 5:30 pm)
• Salary Package: Basic + OT
• Duration: Permanent Role

Key Responsibilities

• Receive Request for quote (RFQ) from customer.
• Prepare quotes for products based on customers' requirements.
• Prepare and generate invoices accurately and in a timely manner.
• Attend to customers' enquiries and complaints.
• Liaise with the production planner on delivery schedules.
• Work closely with sales, finance, and purchasing departments to ensure seamless communication and coordination in the invoicing, quoting and production planning process.
• Ad hoc task as assigned by superior.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient with Microsoft Office.
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Description:

• Check Policy Contracts to prepare for mailing to policyholders
• Process billings, collections and payments of policy premiums
• Data Entry / Amendments for insurance applications
• Daily retrieval & sorting of documents at mailroom
• Ensure department KPIs are achieved for policy delivery and processing

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• Attractive compensation package
• Japanese MNC
• East
• Minimum 1 years of relevant experience
• Experience in machine installation and machine related troubleshooting

Our client, a leading manufacturer of precision processing equipment and tooling, is looking for suitable talents to fill the position of Assistant Service Engineer.

RESPONSIBILITIES:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

REQUIREMENTS:

• Nitec/Higher Nitec/Diploma in Mechanical, Electronic, or any other engineering disciplines
• Minimum 1 year relevant working experience
• Proficient in MS office

OTHER INFORMATION:

• Location: East
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044):

Email – [email protected]

or call your Friendly Consultant, Florence, at 6590 9906 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering)
• Possess Class 3 driving license will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

You will be an integral part of the team to provide nursing care to acute patients at the Nursing Home or Day Care Centre.

• Support and provide assistance to the Nursing staff in providing the residents with basic hygiene and personal care on a daily basis
• Assist in Bathing and Changing of Diaper
• Participates and facilitate in both on and off-site activities with the residents
• Support therapists/ psychologist with interventions for residents
• Maintains cleanliness and tidiness of resident’s environment
• Responsible for data collection of residents’ progress

Job Requirements:

• Singaporeans Only
• WSQ Certificate in Healthcare (Nursing Care), HMI or equivalent qualification
• Preferably with one year of relevant experience in Home Care / nursing home / community hospital / Hospital setting
• Able to work Morning or Afternoon Shift
• Monday to Friday

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Jobscope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Other Ad-hoc duties

Job Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Able to commit on 3 months contract to perm employment basis
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital setting
• Office hours/ shift hours available
• Able to commence work immediately / short notice

All qualified applicants, please send in your resume to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

We regret to inform that only suitable candidates will be shortlisted for an interview.

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Assist the English and Chinese teachers to provide various experiences and activities for children including songs, games and story telling
• Assist in the execution of routine care activities e.g. feeding/meal time, diapering/toileting, bathing/washing, sleeping/napping
• Assist in cleaning/disinfecting of resources/toys
• Assist in documenting observation of children or activities while carrying out activities with children
• Assist in any ad-hoc duties assigned
• Building good rapport with parents and students
• Provide safe and secure environment for children to feel comfortable
• Have a passion for educating young children

• Successful candidates will enjoy an excellent remuneration package
• Preferably with early childhood related certificate (e.g. Fundamental Certificate in Early Childhood Care and Education)
• Relevant work experience as an assistant teacher in preschool environment is a must

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Working Location: Jurong West Day Care Centre

Benefits:

• Lunch provided
• Annual Wage Supplement (AWS)
• Annual Salary Increment
• Performance + Variable Bonus

Job purpose

The Therapy Aide supports and assists Physiotherapist and Occupational Therapist in carrying out the required therapy for the clients.

Duties and responsibilities

• Assist the Therapists in carrying out therapy service to clients from any programme.
• Provide individual and group therapy uneder the supervision of the therapists.
• Participate in therapy related activities for the clients.
• Provide documentation support to the department and therapists.
• Conduct activities prescribed Physiotherapist and Occupational Therapist.
• Report clients’ rehabilitation progress to Physiotherapist and Occupational Therapist.
• Documentation of all activities conducted.
• Update monthly activity attendance.
• Display weekly activity schedule.
• Perform vital sign checks before conducting any activities.
• Assist in toileting when necessary.
• Maintain proper record and housekeeping of rehabilitation equipment and safety standards of the activity areas as well as the fittings & equipment.
• Other additional operational duties as assigned by Centre Manager.

Qualifications & Skills Required

• Diploma/ HMI certificate in a related field
• WSQ qualification in Therapy
• At least 1 year of relevant experioence working in an elderly setting is an advantage

You will play an integral part in achieving branch’s goals by providing excellent customer service to our customers while attending to their banking needs.

Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. Through our structured training program and mentorship, you will be fully equipped with the skills and knowledge to provide innovative and optimal solutions to customers’ query.

Responsibilities :

• Provide excellent customer service to our customers while attending to their banking needs;
• Perform day-to-day over-the-counter transactions, which includes cash handling/ management, account opening and closure, balancing of cash and cheques and remittance handling;
• Conduct CDD/ KYC checks during onboarding and transaction handling;
• Migrate and guide customers to use the self-service banking channels;
• Perform general administrative duties and support the daily operations of the branch;
• Assist customers in their enquiries and handling of feedback.

Requirements:

• Diploma / Degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking operations preferred;
• Excellent interpersonal communication skills and customer service skills;
• Meticulous, logical and attentive to details;
• Self-motivated and driven to attain personal & branch goals;
• Must be prepared to work branch hours as well as Sundays;

Job Description

• Responsible for new or existing customers,addressing their inquiries via calls or email.
• Listen attentively to customer feedbacks for improvements and ensure customers' satisfactions.
• Have a good understanding of company services and able to provide accurate information to customers.
• Responsible for updating and maintaining customer databases or records,ensuring all information are up to date.
• Collaborating with other departments to ensure a seamless customer experience.
• Liaise with regulatory authorities on cargo documentation clearance.
• Assisting in permit declaration.

Job Requirements/Skills

• GCE 'O' Levels,Diploma or Graduates are welcome to apply.
• 1 year and above work experiences in customer service/Logistics is an advantage.
• Strong communication and interpersonal skills.
• Able to multi tasks and prioritise tasks effectively.
• Proficient in relevant computer skills and customer service softwares such as Cargo ERP and Portnet.
• Meticulous and able to work independently.
• Initiative and willing to learn.
• 5.5 days work week with transportation and lunch provided.