Total 18,101 customer service job vacancies in Customer Service category in Singapore

JOB DESCRIPTIONS

• Greet guests with a smile, receive orders, process payments
• Prepare and package food and drink products
• Clean kitchen area, counter and food preparation area
• Clean dining room, restroom and exterior ground
• Unload and stock inventory item as needed
• Clear tableware and table after the customers leave
• Customer-oriented with pleasant personality
• Any other tasks assigned

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided
• Team player in a fast-paced environment and able to work in harmony
• Responsible and maintain positive attitude with a high level of energy at all times
• Self-driven and possess good learning attitude
• Independent and able to multi task
• With Food Hygiene Certificate or related preferred
• Willing to work at multiple locations, as rostered
• Able to work shifts, weekends and Public Holidays

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Min Polytechnic Diploma, GCE A/O, Higher NITEC, NITEC qualification
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices.
• Passionate in picking up knowledge of Professional/Commercial Foodservice Equipment
• Meticulous and able to handle large volume of work with high accuracy.
• Independent worker who is reliable to deliver without supervision.

Salary: Basic $3,000 - $3,800 +60 handphone allowance + VB

Time: Monday - Friday (8.30am - 5.30pm) & alternate Saturday (8.30am - 12.30pm)

Location: Raeburn Park

Responsibilities:

• Able to handle key customer account or manage accident claims operation team.
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Requirements:

• 1 to 2 years relevant experience.
• Possess Class 3 driving license.
• MS Office proficiency.
• Ability to be a team player, motivate and work well under pressure.
• Responsible and positive with ‘can-do’ attitude.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Location: Orchard
Duration: 6 Months
Salary: $2.7k
Working Hours: 9:00am - 6pm (Any 5 days from Mondays - Sundays)

Job Description:
•To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements:
- Min A Lvl/Diploma
- Min prior work experience
- Experience working in clinic is advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• Prior healthcare/ customer service experience
• Basic knowledge of Microsoft Office

Interested Candidates please send your resume to - [email protected]

Attn: Patient Service Associate (Central, Office Hours/ Up to $3000) #HKA

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

JOB RESPONSIBILITIES:

• Outlet cleaning and set-up to get ready for operations.
• Offer prompt, friendly and efficient service to all guests. Ensure tables, flooring, station cleanliness before and during operations.
• Drinks/Food ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guest.
• In-charge one of outlet station and lead a sub team for operation, arrange staff break time, handle minor issue before handover to superiors.
• Orientation & buddy system for new join staff.
• Assist in side tasks such as staging and furniture movement for normal Ops & events, poster update etc.
• Outlet closing and cleaning.
• Update guests with current and upcoming promotions.
• Attending to guests’ needs promptly.

JOB REQUIREMENTS:

• Must have basic Food Hygiene Certificate.
• Service-oriented and team player.
• Pro-active, friendly and warm personality.
• Able to work in a fast-paced environment.
• Working hour: Friday & Saturday (11am – 2pm) and 2 full day (11am – 8pm) in weekday.

• Report to the CEO as part of the Broking Team and provide insurance broking advice and placement for clients
• Liaise with clients to understand insurance needs and advise them accordingly
• Obtain relevant underwriting information from client for submission to underwriters
• Review rates, terms and conditions of quoted insurances and advise clients accordingly
• Monitor client accounts and ensure outstanding payments are collected
• Renew clients' expiring policies when applicable
• Undertake relevant training and examinations as necessary to carry out job duties

Requirements:

• Minimum Diploma and possess PGI, BCP, ComGI certificates and/or other related insurance ceritficates
• Team Player
• Motivated and good in communication
• Ability to meet deadlines

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Service Support Engineer (SLA)

Tasks:

• Delivers engineering services to customers effectively and on time
• Monitors and maintains customers’ system equipment and performance
• Guides customers through use of equipment safely and effectively
• Explains new features and suggests upgrades to customers
• Builds close relationships with customers
• Generates SLA reports and presents findings to management and customers
• Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Commitment to providing exceptional service to customers and support to peers
• Resolve conflicts or complaints from customers
• Ability to respond to emergencies on time

Qualifications:

• Hold a diploma/degree in electrical engineering, or relevant engineering in RF
• Willing to travel frequently in the ASEAN region
• Good work ethics and growth mindset
• Open-mindedness and innovative thinking
• Time management skills

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• 5.5 days’ work week (Alternate Sat)
• Work Life Balance
• Variable Bonus x2
• Attendance Bonus
• Salary Increment
• 14 days AL
• Medical Benefits
• Good career growth development
• Company Transport Direct from Boon Lay MRT Stations to Tuas Office
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

Responsibilities :

· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.

· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.

· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.

· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.

· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.

· Maintain a positive and professional attitude while working with customers and other team members.

· Perform other related duties and responsibilities as assigned by supervisor.

Job requirements:

To qualify, successful individuals should possess:

· Minimum GCE ‘N’ Level qualifications via experience

· Applicants with at least 2 years of relevant CS work experience

· Has a passion for customer service

· Able to work as a team

· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details

· Proficient in Microsoft Excel

· Proficient in both spoken and written English

· Cheerful, respectful, receptive, positive, eager to learn

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060

Brief description of the Restaurant

We are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do.

Job Descriptions

• Work as a member of the Kith team to perform duties including order taking, serving, clearing of finished plates/dishes/cups/glasses, general cleaning and handle cashiering duties
• Up-sell menu items and daily specials
• Proactively offer information and alternatives to help customers and take the initiative to ensure that all menu offerings are in stock, check on customers’ order and provide recommendations for food/beverage menu
• Responsible for keeping café area/side station clean, neat, well stocked and organised
• Familiar with performing opening/closing shift duties without supervision
• Familiar with POS system and ensuring orders are entered accurately
• Maintain positive customer service
• Undertake other assignments and/or ad hoc duties as and when required
• Report to the Outlet Manager/Assistant Outlet Manager

Benefits

• Signing bonus of SGD 500
• starting leave days: 8 days
• Incentive payout for hitting sales target
• Birthday vouchers to employees' on their birthday month
• Long service award

Working hours

• 44hrs / week

POSITION GOALS

The primary objective of this position is to provide high quality customer service to internal and external stakeholders and Customer Relations with the day-to-day operations of the division.

RESPONSIBILITIES

Responsibilities will include, however not be limited to:

• Be the first point of contact to greet clients and understand, answer and address client needs with a solution-oriented approach.
• Ensure the foyer is visually maintained to reflect a welcoming and professional environment.
• Provide a high level of customer service when hosting international and VIP guests; and provide translation services for international guests as required.
• Effectively communicate with internal and external stakeholders.
• Receive, distribute and manage mail bank and deliveries.
• Maintain office equipment, meeting rooms and staff snacks and refreshments.
• Manage various internal processes such as vehicles and travel.
• Assist and host internal and Customer Relation activities, events and coordinate logistics for meetings, including room setup and catering.
• Draft and format reports and other documents and maintain Customer Relation CRM with high degree of attention to detail.
• Provide exceptional administrative support to the Customer Relations Team and other ad hoc office assistance as required.

SKILLS AND EXPERIENCE

• Strong bilingual (English and Chinese speaking) communication skills both written and verbal are essential
• Competent working with Microsoft Office suite, including Word, Outlook and Excel.
• Possess a positive attitude and be willing to work as part of a team.
• High degree of attention to detail.
• Must have a service-oriented mindset and be capable of making every guest feel valued.

CRITICAL SUCCESS FACTORS

• Epitomise the Ladon values in all interactions with internal and external clients.
• Be the company ambassador in all interactions.
• Providing a high level of customer service to all stakeholders.
• Providing high level proactive response to office matters.
• Displays initiative in regard to maintaining a functional office environment.

Brief description of the Restaurant

• Ikkagoyo is a new opening Japanese traditional style of fine-dining. The restaurant will officially open around Feb-March 2023.
• The concept of this restaurant is to deliver ""KANDO (impression)"" to everyone with ingredients delivered from carefully selected producers all over Japan, Japanese traditional cooking techniques, and the spirit of OMOTENASHI (hospitality).

Job Descriptions

• Shift Management
• Beverage inventory and order management
• Cleaning
• Service Offerings
• Increase the service quality

Job Requirements

• 3 years of similar experiences

Working hours

• 5.5days a week
• Shift system 10:00am～22:00pm 3 hours break (14:30～17:30)

Company Introduction

Want to Cultivate the Future?

Join Singrow Pte Ltd, where passion and innovation in agri-tech converge. Unleash your creativity and disrupt the food supply chain with premium produce and sustainable farming practices. The possibilities are endless!

Be a Food Revolutionist!

Singrow is the hub of enthusiastic, self-motivated individuals who are revolutionizing the agricultural landscape. Embrace cutting-edge technologies, AI-driven solutions, and year-round farming for fresh, pesticide-free produce. Let's make a difference together!

Where Passion Meets Purpose.

Singrow offers an exciting playground for agri-tech enthusiasts. Lead the charge in bringing fresh, locally produced fruits and vegetables to every doorstep. Ignite your passion, craft strategies, and watch your ideas bloom!

Innovate and Grow Together!

Singrow cultivates a dynamic atmosphere where creativity thrives. Embrace the power of vertical farming, data analytics, and IoT to make a positive impact. Join our team of visionaries and watch your career soar.

Ready to Harvest Your Potential?

At Singrow, enthusiasm and ambition drive us to new heights. Embrace the challenges of agri-tech innovation and craft a future of sustainable farming. Take your skills to the next level and reap the rewards of being part of something extraordinary.

What you'll do:

· Cultivate and nurture strong relationships with customers to ensure their success and satisfaction with our products and services.

· Develop a comprehensive understanding of our products and services, staying updated on industry trends and best practices.

· Devise and execute strategies to drive customer success and retention, ensuring that customers achieve their desired outcomes.

· Identify and understand customers' needs and goals, offering guidance and support to help them reach their objectives.

· Proactively identify opportunities to expand business with existing clients, fostering growth and maximizing customer value.

· Monitor customer usage and adoption of our products, identifying areas for increased engagement and usage.

· Take ownership of customer accounts, overseeing the onboarding process, providing ongoing support, and managing renewals and upsells.

· Collaborate closely with cross-functional teams, such as marketing and product development, to deliver a seamless customer experience.

· Provide prompt and effective resolution to customer issues and inquiries, escalating matters when necessary to ensure timely resolution.

What you'll need:

• A minimum Diploma / Higher Nitec in business, marketing, or a related field would be advantageous. However, candidates from other academic backgrounds with a strong and positive mindset are also encouraged to apply for this opportunity.

• Experience in Agriculture or related fields will be beneficial.

• Strong self-initiative in problem-solving and ability to think strategically.

• Strong sense of responsibility, meticulous and self-motivated

• Excellent communication skills, both written and verbal

• Strong interpersonal skills and ability to build and maintain relationships with customers.

• Ability to work independently and as part of a team in a fast-paced environment.

Job Description:

• To carry out schedule maintenance and attend breakdown service call for installed BMS/Security/ELV Systems
• To carry out A&A work
• To provide technical and engineering support
• To co-ordinate with relevant parties to ensure the work is carried out smoothly
• As-hoc duties as assigned

Job Requirements:

• ITE/Diploma/Degree in Mechanical or Electrical or any other engineering fields
• Preferably with experience in one or more of the following fields:
• BMS
• PLC System
• Security/CCTV/FAS and ELV System
• Candidates without experience will also be considered

Description:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline with 3 years of relevant experience.
• Proficient in SAP
• Experienced in SC shipping experience

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Established since 1987, FotoHub is a group of companies with businesses in commercial printing, digital archiving, and a chain of 6 retail outlets that provide one-stop professional services in Digital Imaging & Printing. FotoHub provides a range of services from traditional photo printing & processing, large format printing, mass digitisation of images & records to online printing & digital asset management solutions.

Responsibilities:

· Lead, guide, and inspire a team of dedicated employees in providing unparalleled customer service, maintaining store aesthetics, and executing product promotions.

· To ensure monthly sales target is met

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Customer service oriented.

· You shall support the daily operations of our concept store which specialises in Foto related products, ideas, and services such as photo printing, digital imaging & conversion, self-help kiosks, gifts & souvenirs and e-commerce business

· Must be able to operate ‘Noritus GreenLab” printing machine.

· Possess good knowledge in digital imaging and PhotoShop editing software.

· Able to handle camera and lightings with good skill in taking ID photography

· Perform product merchandising, cashiering function & general housekeeping

Requirements

· Min. GCE 'N' / 'O' Levels or equivalent

· Min. 3 years of experience in related field

· 6 days including weekends and public holidays and able to work OT

· Able to work under stress and is customer’ centric

· Must be computer literate

· Location : Serangoon Central, Tampines Central

· Basic + Overtime + Allowances + Incentives

· Training provided

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

We are looking for passionate individuals to join our Rockin’ Family! ☕

We Offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations (https://www.rockymaster.com.sg/outlet-locator)

Job Description

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

Responsibilities:

• Handle customers’ queries (via telephone/email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first-level troubleshooting about the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customers in change management campaigns
• Suggest improvements arising from feedback or interaction with the customers
• Submit daily reports promptly

Requirements:

• Diploma and above
• Relevant experience in payroll processing and/or customer service is an advantage
• Meticulous
• Good interpersonal and communication skills
• Result oriented

Only Shortlisted candidates will be notified.

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

We are currently assisting our client, part of a global technology, defence and engineering group, look for a Service Delivery Manager (Transmission Network System).

Responsibilities

• Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. Ensure that the team is properly trained and equipped to deliver the service to customers
• Building and maintaining strong relationships with customers. This involves understanding their needs and expectations and ensuring that the system is meeting those needs
• Ensuring that the service delivery meets the quality standards set by the Authority. This involves monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary
• Managing the service delivery budgets, including resource allocation, cost management, and revenue forecasting
• Managing service delivery contracts with customers. This includes negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Identifying and managing risks associated with service delivery. This involves developing risk management plans and implementing mitigation strategies to minimize the impact of risks on service delivery
• Ensuring that the communication system is properly maintained on a regular basis. This includes conducting routine checks, inspections, and preventive maintenance to ensure that the system is operating at peak performance
• Diagnosing and repairing faults in the communication system. This includes troubleshooting, testing, and repairing any equipment or software malfunctions that may occur
• Managing spare parts and equipment required for the communication system. This involves maintaining an inventory of spare parts, ensuring that the required parts are available when needed, and ordering new parts as required
• Monitoring the performance of the communication system. This includes conducting regular tests and measurements to ensure that the system is operating within specified parameters and identifying and resolving any issues that may arise
• Ensuring that the communication system meets all safety regulations and standards. This includes ensuring that all equipment and installations are in compliance with safety codes, regulations, and standards

Requirements

• Experience with transmission network technology (optical/packet transport circuits)
• Experience managing external vendors, commercial negotiations
• Good financial and people leadership skills