Job Responsibilities

1. Accomplish Day to Day Operations

• Perform VIP Guest Meet and Greet for Arrival, In-stay and farewell process according to the set standard.
• Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Assist with day-to-day operations eg. Run the Pre-Arrival emails and reply.
• Be familiar with the set-up and functionality of all equipment in the suites
• Coordinate with the Butler Supervisors for the schedule and side duties of the butlers
• Liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations
• Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies
• Respond to guest requests and answer queries; able to do a quick research if answer is not readily available
• Adapt to changes and adhere to ensure adherence to organizational operating procedures and service standards.
• Lead the sub-section in the department such as Private Bar, Glassware, Housekeeping, etc.
• Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
• Assist to monitor butler pantry supplies and equipment inventory.
• Assist to monitor maintenance of butler suites, facilities and equipment by updating the Suite Adoption: check defects, raise FCS, deep cleaning; check equipment.
• Able to identify what is needed for operation and share feedback to the Supervisors or Manager
• Mentor new Butler candidates, coach on the Butler process, standards, concerns
• Able to take responsibly as Tower in charge in absence of Supervisors
• Able to allocate manning as per Guest requests/ preferences

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
• Recommend new ideas to enhance guest experience and revenue generation.
• Update services and identify potential challenges based on Guest experience

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond emergency situations
• Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
• Handle luggage/baggage lifting or other related requests such as moving the items or storing.
• Long period of standing, walking; seating or taking stairs may be required.
• Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items.
• Able to perform under high stress level and able to deal with challenging Guests

4. Participate Employee Engagement

• Train the new Butler as a Mentor and ensure that proper mentoring is given throughout their probation period
• Practice well-mannered and groomed as per company standard at all times
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development.

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Assist the Butler Supervisor with administrative duties as required
• Contribute ideas to and cooperate in the execution of strategic plan initiatives in support of the company vision, mission, value and guiding principles
• Actively involve to sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level.
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage.

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• Experience in exposing material both written & clear verbal communication: present their project tasks updated to Butler leadership team.
• General knowledge is recommended: F&B; local activities; world culture

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

1. Performance Incentive:Earn an additional $80 monthly based on performance (Terms and Conditions Apply).
   
2. Profit Sharing:Share in the profits through our Profit Sharing Incentive.
   
3. Variable Performance Bonus:Qualify for a Variable Performance Bonus.
   
4. Staff Meals:Enjoy two complimentary staff meals.
   
5. Consistent Schedule:Work a reasonable 5 days per week with a fixed schedule.
   
6. Overtime Compensation:Clock in 44 hours weekly with overtime pay for any extra hours.
   
7. Annual Leave:Take advantage of 14 days of Annual Leave.
   

Job Responsibilities:

1. Operational Management:Assist in the day-to-day operations of your assigned outlet.
   
2. Issue Resolution:Professionally resolve any arising issues.
   
3. Hygiene Compliance:Strict adherence to F&B hygiene policies and procedures.
   

Requirements:

1. Flexible Availability:Able to work split shifts, weekends, and public holidays (5.5 days / 44 hours per week).
   
2. Proactive and Responsible:Exhibit a proactive, responsible, and positive work attitude, serving as a role model for others.
   

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Benefits:

1. Earn an additional $80 monthly through a performance incentive (Terms and Conditions Apply).
2. Participate in profit-sharing with our Profit Sharing Incentive.
3. Qualify for a Variable Performance Bonus.
4. Receive 2 complimentary Staff Meals.
5. Maintain a fixed 5-day workweek with reasonable hours.
6. Clock in 44 hours weekly with overtime pay for exceeding the set hours.
7. Enjoy 14 days of Annual Leave.

Job Responsibilities:

1. Oversee day-to-day operations of your assigned outlet.
2. Professionally address and resolve any arising issues.
3. Adhere strictly to F&B hygiene policies and procedures.

Requirements:

1. Ability to work split shifts, weekends, and public holidays (5.5 days / 44 hours per week).
2. Proactive, responsible, positive, and a positive role model.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Summary :
- Basic up to $5000+Commission
- Company with good career prospect

Job Scope:

Retail Supervisor
- Guiding a team of dedicated staff to achieve the company’s daily and monthly objectives
- Serve customers with great passion and good attitude in order to provide excellent services to customers
- Able to confront and settle daily operational errors and discrepancies independently
- Able to provide basic staff counselling and motivation when neccessary
- Able to arrange staff effectively to complete daily operation routine
- Ability to take responsibility when Superior is away

Retail Manager
- Organizing all store operations and allocating responsibilities to personnel
- Supervising and guiding staff towards maximum performance
- Preparing and controlling the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays

Requirements:

- Candidates with related Retail Store Management experience are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Descriptions:

• Prepare test data and results
• Execute test scripts
• Document and evidence the test results and screenshots into JIRA
• Track the issue till resolution and retesting
• Participate in daily UAT status update meetings
• Support the signoff of the respective test scenarios and test scripts by explaining what was performed to business stakeholders
• Automation of the standard test cases using test tools

Period:

• 3 months

Salary:

• up to $3000

Location:

• Rafflesplace/Tampines

Working Hours:

• Mon to Fri, 9am to 6pm

Requirements:

• Minimum Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Business Studies/Administration/Management, Banking or equivalent.
• Candidates without experience may apply but in relevant study

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Summary:

Oversee the running of the Senior Care Centre (SCC) and its services which include Day Care, Day Rehabilitation, Centre Based Nursing and Active Aging Programmes

Job Description:

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Requirement

• Min Degree in any field of study from a recognised institution
• Min 4-6 years of work experience holding supervisory / managerial position from a healthcare / eldercare institution
• Prior 2-3 years of working experience in leading a team in the healthcare industry

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Working Hours

Monday - Friday: Office hours

Any 8.5hrs in between from 730am - 6pm

Job Summary:

Oversee the running of the Senior Care Centre (SCC) and its services which include Day Care, Day Rehabilitation, Centre Based Nursing and Active Aging Programmes

Job Description:

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Requirement

• Min Degree in any discipline
• Prior experience in leading a team in healthcare industry
• Min 5 years of experience in managerial position

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: Centre Supervisor

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Boutique student care centre provides premium after-school care and award winning Math programme in Singapore, Canada, U.S.A and many other countries for children aged 4 to 12 years old.

We are looking for a Student Care Supervisor (Part-Time) for our branch at Tiong Bahru. Potential candidates would be expecting a 5.5 days work week (12.30pm to 7pm) and Saturday teaching duties (morning or afternoon)

Responsibilities

- Plan monthly theme for our enrichment activities and select suitable lesson plans from our online library resources
- Supervise and guide students on homework, spelling and 听写
- Buying lunch and fetching of students from nearby schools
- Supervision of children during outdoor playtime
- Provide administrative support to Centre Director such as restocking of food supplies for pantry, ordering from HQ for the proprietary Math tuition books, new student welcome kits and stationeries, etc
- Arrange replacement classes with parents for our Math tuition classes, sorting the tuition material to get ready for other tutors to teach the lessons.
- Arrange Qxpress with HQ and keep track of invoices, receipts, expenses for book keeping purposes.
- Generate billing invoices for the Director's approval on a monthly basis.
- Hold the company's office mobile phone and attend to parents' queries especially on new sales enquires and renewal packages during official working hours.
- To teach Math tuition in the capacity of a tuition teacher and relief other part-time tutors when the need arises
- Maintain group whatsapp communication channels with our current pool of tutors and parents
- Basic cleaning duties of the centre on a daily basis
- Occasional ad hoc task assigned by the Centre Director

Requirements
Diploma Holders or above are welcome to apply. Candidates must have a good knowledge of P1 to P6 Primary Math Syllabus prior to application. Similar work experience as a student care teacher will be an advantage.

Kindly note that the working hours are subject to changes during the school holidays. Time off will be given if extra work hours are required.

JOB ACCOUNTABILITIES

· Overseeing daily customer service operations, ensuring smooth and efficient processes.

· Training and providing support to less experienced team members.

· Enforce the Standard Operating Procedure (SOP) and implement process improvement system.

· Ensure efficient communication and escalation of cases across teams/departments/functional unit.

· Communicate regularly between Sales, Customers & factories to ensure timely preparation of sales quotations, processing of orders, invoicing and releasing of shipments.

· Review contracts, purchase orders, LCs, Terms and Conditions received from customer.

· Handle full LC negotiation process, activities include resolving discrepancy promptly to obtain payment from bank.

· Identify and respond to customers’ enquiries and provide recommendations to resolve problems including complaints.

· Manage back-orders and/or impact of supply interruptions on customer, providing timely updates and communications to customers by working together with internal and external stakeholders.

· Coordinate shipping efforts between various factories, logistics and third-party suppliers

· Ensure proper documentation and all order management processes are in accordance with corporate policies on revenue recognition, costing, and various import and export regulatory.

· Perform month closing activities, including AP/AR process and inventory stock take.

· Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.

· Preparing and presenting monthly, quarterly, and annual reports of operations.

· Ensure orders comply with local and international Export Control regulations.

· Perform any other duties assigned by superior.

· Provide support at sales-related marketing events.

EDUCATION AND EXPERIENCE

· Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma in Logistics, Supply Chain Management or equivalent.

· Minimum 3 years' working experience in similar role.

· Highly proficient in Microsoft Office.

· Experience in handling and drafting letter of credit.

· Strong knowledge of customer service, trade incoterms and customs procedures.

· Strong leadership and adaptable to changes in a highly dynamic work environment.

· Strong communication skills and negotiation skills.

· Language proficiency in both English and Mandarin to communicate with key stakeholders.

· Prior experience using Microsoft Dynamics NAV/ JDE system is a plus.

· ERP implementation experience is a plus.

· Singaporean is preferred.

KEY COMPETENCIES

Skills, attitudes, and behaviours necessary to be competent in the role include:

• Pleasant character with a positive working attitude.

· Ability to work under pressure in a fast changing and demanding environment.

• Ability to work on own initiative and with limited support and day-to-day supervision.

• Must be able to communicate with Mandarin speaking associates.

• Excellent communication skills, confident and able to multi-task.

• Preferably able to commence work immediately.

OTHERS:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to our headquarter for review and consideration for the purpose of this job application.

Morgan Advanced Materials is anEEO/AA/M/W/D/V Employer

What are the advantages of working for us?

· Attractive Salary Package

· Medical Benefits, AWS

· 5-days work week

· Job Security

· Career / Development Opportunities

· Work-life balance

https://www.youtube.com/watch?v=uiJ1h9cVgNc

Nayana Kpop Cafe is looking for people to join our team!

Location:

1. Floravista (Ang Mo Kio)

2. Poiz (Potong Pasir)

Jobscope:

1. Serving customers

2. Preparing drinks

3. Clearing tables

4. Cleaning hall

5. PR with customers

Minimun criteria:

1. Speak basic english

2. Positive and vibrant attitude

Student Care Teacher

Location: Jurong Point / ONE Holland
Centre operation : 10am to 7pm (School day) | 8.30am to 7pm (School Holiday)
Working timing: 35 hours per week (school day) | hourly basis base on package
Salary : $2200 - $2800

Purpose of the Job:

• Provide children with care, stimulating environment to learn, supervision and guidance during the after school hours and school holidays.
• Plan, coordinate and execute programmes during Term and School Holidays.
• Help children grow in all aspect of life - emotional, social, physical, intellectual and spiritual.
• Ensure the safety, security and well-being of students at all times.

Job Description:

1. Manage a group of about 20 students (7 – 12 years)
2. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)
3. Supervise and guide the student with their school work as well as life skills (play, hygiene and meal time)
4. Plan and conduct child appropriate social and recreational activities and holiday programs
5. Ensure the safety, security and well-being of students
6. Address classroom disciplinary issues using positive disciplinary technique
7. Prepare/organise and execute/conduct creative learning activities and outings as required
8. Support the holistic development of students in alignment with organisation’s goals
9. Fetch students from a nearby school to the Centre
10. Handle administrative classroom management tasks
11. Maintain regular communication with student’s parents
12. Foster good working relationship with students, parents and team members

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

URGENT

Location : Lock Road

Position : Admin/Finance Support

Contract period : 6months (renewable till 31 Mar 26)

Responsibilities (not limiting to the below list):-

1. General office administration and support
   • Maintain inventory movement for publications and merchandise materials
   • Manage yearly publications consignment sales
   • Dissemination of marketing materials as required
   • Provide logistical support, for events or activities
   • Handle incoming and outgoing mails and courier
   • Maintain office stationery and pantry requirement
   • Maintain contact database and update library records
   • Maintains and update website, manage social media platforms
   • Responsible for crafting EDM or marketing materials (content management)
2. Finance support
   • Verification of procurement and payment requests
   • Perform Goods receipt note (GRN)
   • Prepare revenue and expenditure statements
   • Prepare Manage receivables from funding source

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills. Salary from $5000 - $6000 per month depending on qualification and relevant working experience.
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment.
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.

Financial Analyst, Customer Solutions - Singapore, APAC Ads Finance

Target Level: 4 - 5

Our Mission

The APAC GCS Finance team partners with sales and cross-functional leadership to provide analytical input and recommendations on key business decisions. We are responsible for core operations such as forecasting and budgeting, and act as a key advisor to the leadership team on topics such as business performance, risks and opportunities, market acceleration plans and resource allocation.

The Role:

- From ensuring flawlessly smooth operations to enabling rich insights on business performance and shaping the development of regional priorities, the Finance organization is an important advisor to the business and a guardian of long-term value creation. In this role, you will work with senior sales leaders Customer - ----Solutions, act as a trusted advisor and a guardian and own end-to-end finance partnering on regional business priorities.

With strong analytical skills and presentation skills, you will distill crisp insights on complex, ambiguous topics, helping the APAC GCS senior management team make better business decisions. You will operate with a high degree of independence and collaborate closely with the GCS finance leadership and central finance teams based in the US to drive an effective business partnership. You will engage closely with and influence a wide range of stakeholders in Google’s global, regional and local teams, as well as senior management, across Finance, Sales, and Strategy and Operations.

Responsibilities:

• Provide management with clear insights and recommendations into drivers of revenue, market trends, risks, and opportunities leading to revenue enhancing sales & product actions.
• Engage in deep dive analyses to understand business performance, and provide concise summaries and recommendations to management.
• Support critical financial planning processes such as revenue forecasting, sales target setting, revenue calls preparation, and sales performance evaluations.
• Work with cross-functional teams to develop business cases / strategic plans backed by relevant analyses and insights

Minimum qualifications:

• BA/BS degree in a quantitative field of study preferred with a strong academic record.
• 3 years experience in strategy consulting, corporate finance or similar commercial analytical role
• Sound business judgement and problem solving, and analytical skills
• Fluency in English

Preferred qualifications:

• Excellent communication skills: ability to craft and deliver clear, coherent and concise messages to senior business leaders
• Leadership skills and ability to collaborate effectively with dispersed cross-functional teams
• Strategic thinking and an aptitude for problem solving,
• Advanced proficiency in spreadsheets/ modeling. Familiarity with, and/or enthusiasm for SQL and working with large volumes of complex data

Skill/Experience/Education

Mandatory

Financial performance metrics Ability to create, track and manage KPIs and other financial performance metrics.

Financial research and analysis

The ability to systematically gather and analyze data from a variety of internal and external sources (e.g. external valuations,10Ks, benchmarking, commodity movements) and draw conclusions, generate alternative solutions and evaluate outcomes.

This includes the ability to add value to business planning and strategies.

Financial technical aptitude Experience with SQL Ability to quickly learn and/or use a financial system/technology (e.g., SQL, or relevant systems), understand and clearly explain familiar finance related technologies, solve or analyze technical issues or provide useful technical insights when needed.

Responsibilities:

• Serve and attend to customers.

• To ensure that the tables set up are set according to the standard.

• Maintains cleanliness at working station and service pantry for smooth operation.

• Keep general appearance and maintenance of restaurant.

• Follow correct sequence of service outlined in the Standard Operating Manual.

• Clean and remove dishes from the table after service is completed.

• Maintains excellent grooming standard at all times.

• Other duties as assigned by superior.

Requirements:

• Excellent communication and interpersonal skills.

• Service-oriented and able to work in a fast-paced environment.

• Excellent team player.

• Cheerful personality.

• Willing to work on weekends/public holidays.

Location: Orchard Road

Location: City Square Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3200 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Supervisor/Assistant CS Manager
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30am – 5.30pm, Saturday 8.30pm – 12pm)
• Salary Package: Up to $3,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain customer service standards and protocols.
• Manage and assist a team of Customer Service Executives in handling customer inquiries and complaints.
• Identify opportunities to improve customer service levels.
• Assist in the development and implementation of new systems, procedures, or working practices to improve customer service efficiency.
• Train and mentor new and existing team members.
• Handle escalated customer complaints and issues.
• Prepare and analyze reports on customer service performance and metrics.
• Participate in customer service improvement and customer satisfaction meetings.
• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support orders confirmation and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Minimum of 2 years of experience in Customer Service-related environment
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Mon to Fri office hours

Ang Mo Kio

Job Description:

• As a Call Centre Supervisor, you will be responsible for delivering exceptional customer service and support through various communication channels, including phone calls, emails, and live chat.
• Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and providing accurate information in a timely and professional manner.
• This role requires strong communication skills, empathy, and the ability to handle challenging situations effectively.

Job Requirement:

• Diploma or equivalent
• Previous experience in customer service or call center roles is a plus

Interested candidates please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Role: Customer Admin Officer

Duration: 12 months contract - renewable based on demand

Location: Pasir Panjang, Singapore

· Update of Payment Status of credit card, PayNow payments into the system.

· Study financial details in supporting documents

· Verify financial details against supporting documents

· Amend incorrect financial details and update passed status

· Verify financial grading and process GSR details for approval

· Educate applicants on achieving the desired grading

· Advise applicant on submission of GSR online

· Report and liaise with GeBIZ Service Centre on system encountered problem for prompt resolution.

· Contact, email and follow up with applicant on submission of supporting document and payment

· Track all GSR applications, timely till closure as per SLA

· Collate daily, weekly and monthly statistics for reporting to Ministry of Finance.

Job Summary:

Oversee the running of the Senior Care Centre (SCC) and its services which include Day Care, Day Rehabilitation, Centre Based Nursing and Active Aging Programmes.

Job Description

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes.
• Carry out other responsibilities and duties as assigned from time to time.

Job Requirements

• Recognized degree in a healthcare discipline, eg. nursing or allied health.
• A minimum of 5 years’ experience in clinical area such as acute or community hospital,
• Preferably at least 2 yrs in leadership position.
• Good knowledge of the health care environment and service processes is important.
• Experience in community care provision is an added advantage.
• Integrity, highly motivated, a team leader and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Location

• Blk 222C, Bedok North Drive, #01-66, Singapore 463222