Total 4,440 human resource executive job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Aftersales Support Executive

Working location : on board of vessels (West side)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Conduct Service Reminder to customer through SMS and call to ensure consistent service intake.
• Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations
• Handle customer’s concern, attend to customer enquiries.
• Ensure customer database is updated in timely manner and protected at all times through constant monitoring
• Continuously strive to develop and maintain good rapport with customer and strive towards achieving high customer satisfaction
• Coordinate, conduct invitation and record customer’s appointment
• Other duties as assigned by Management.

Requirements:

• At least a Diploma holder
• Min 1 year of experience in Customer Service
• Good person & interpersonal skills

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

ADDITIONAL INFORMATION

• Japanese Wellness MNC conducive lifestyle retail environment and supportive management
• Company uniform provided with Full dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All Allowance is entitled during 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• Willing to work the working hours below:
• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only

RESPONSIBILITIES

• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service reception, retail experience with wellness, health retail or service and fast-moving consumer goods industry
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

If you like what you see, kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

The Services required are set out as follows:

1) School Operations Assistant

Reporting to the OM, the candidate will assist him in:

- general cleaning, monitoring cleaning logistics and supervising other cleaners;

- marshalling traffic within the school;

- providing logistics support for school activities and functions;

- any other administration / operation duties assigned.

The personnel shall sign an Undertaking to safeguard official information.

The Personnel shall minimally have the following qualifications, skills and experience:

1) School Operations Assistant

- Minimum two (2) years’ experience in general cleaning, canteen and operations field; or equivalent;

- Physically fit and mobile;

- Relevant work experience in canteen and operation with a school is advantageous;

- Supervisory skills to manage cleaners;

- Experience in marshalling traffic in school is advantageous.

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description

• Able to handle key customer account or manage accident claims operation team
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.
• Be the main person to manage all assigned customer feedback/ complaints in relation to vehicle conditions and repairs.
• Manages through subordinate managers and professionals in larger groups of moderate complexity.
• Give input into developing budget.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Performs ad hoc duties as assigned by Supervisors.
• Develops and maintains outside vendor and service provider relationships.

Requirements

• Min O Level
• 1 to 2 years relevant work experience (car rental)
• MS Office proficiency
• Team player, motivated and able to work well under pressure.
• Must be contactable by means of hand phone at any time including weekend and public holidays.
• Ability to handle key customer account

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:12EHR5G9

• Facilitating and/ or supporting discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.
• Supporting the development of key strategic plans in line with future models of care for services for the facility while focusing on new paradigms in a post-COVID-19 environment.
• Collecting, organising and analysing data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.
• Providing secretariat support to assigned Committees led by Senior Management, and its supporting Workgroups.
• Engaging a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.
• Supporting the DCEO, COO and Directors in whole-of-campus space management and planning, including vacated spaces in and around the organisation, with the view to achieve resource optimisation

Requirements:

• Min Bachelor’s degree in any discipline
• Min. 3 years of relevant experience
• Secretariat experience in supporting committees led by C-suite members and Senior Clinical Leadership will be an advantage
• Ability to liaise with various level of stakeholders
• Team-player and independent
• Good project management skills, detail oriented
• Excellent written skills, especially in paper and minute writing, as well as oral communications and presentation skills
• Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics
• Ability to multi-task and work under tight deadlines
• Proficient in Microsoft Office
• Experience in policy writing and /or clinical service planning will be an advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description

· In Charge of Import/Export Documentation & Processes

· Shipping documentation (Import/ LC/ documentation/ Bill of Lading )

· Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.

· Handling customer enquires or complaints

· Send all necessary information and documentation to clients / agents / sea companies / forwarders / warehouse accurately and on a timely basis

· Liaise and maintain good relations with agents and shipping companies.

· Knowledge in LCL Cargo Consolidation.

· Other ad-hoc duties if required

Requirements

· Minimum GCE N or O level

· Responsible, positive attitude, be able to work independently and as a team player

· Preferably with Logistics/ Shipping / Freight Forwarding Experience

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: Customer Service Executive (Shipment)
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3100 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Strong in operations and customer service-related industry.
• Handling day-to-day operations independently.
• Data creation and entries.
• Daily interactions with customers and vendors on shipment status.
• Arrange Import/Export documentation & provide daily customer support.
• Interact with cross-functional departments to ensure compliance, and facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, and draft responses to Customs inquiries.
• Other duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Experience in inventory management with strong administrative skills is a plus
• Knowledge of SAP order processing is an added point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

Student Enrolments

• Ensure a smooth enrolment process for students.
• Familiarize with the academy's programs and offerings.
• Be proactive in reaching out to potential clients and transitioning them into the clientele portfolio.

Knowledge of Service and Product Releases

• Stay updated on the academy's service and product features.
• Communicate new releases to potential and existing clients to showcase the academy's offerings.

Customer Feedback Communication

• Act as a liaison between customers and internal/external stakeholders.
• Gather and relay customer feedback to contribute to the improvement of processes.

Positive and Professional Customer Interaction

• Maintain a positive and empathetic attitude in all customer interactions.
• Handle complaints professionally and efficiently across various platforms.

Inventory Management and Invoicing

• Assist in inventory management processes.
• Handle invoicing matters accurately and efficiently.

Events Management

• Facilitate communication with gymnasts, parents, vendors, and external companies.
• Ensure smooth coordination of events.

Facility Maintenance

• Keep the counter, coach resting area, and studios clean and organized.
• Liaise with the building management team for maintenance and repair matters.

Initiative and Workflow/CRM Improvements

• Take the initiative to propose improvements to existing workflows and CRM systems.
• Work collaboratively with the team to implement enhancements.

Ad-Hoc Duties

• Be flexible to handle any additional tasks assigned.

Period:

• Permanent

Location:

• Bukit Merah

Working Hours:

• Monday to Friday: 11am – 8pm

Salary:

• Up to $3,500

Requirements:

• Minimum Diploma with at least 3 years of relevant experience
• Educational background in Sports Management would be an advantage (Diploma/Degree).
• Job requires strong communication skills with solution-based approach and the ability to manage time effectively.
• Proactive approach to problem-solving.
• Maintaining a positive and professional demeanor in all interactions is crucial for providing excellent customer service.
• Additionally, being adaptable and willing to take on various responsibilities will contribute to the overall success of the role
• Motivation to work with people from culturally diverse backgrounds.
• Our core values include approaching life with excitement and sense of adventure, continuous learning, and open mind.
• PC literacy required (Word, Excel, Power Point etc.)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Industry: Aerospace
Location: Loyang
Working Hours: Mon- Thurs 740am – 0535pm, Fri 740am- 255pm
Basic Up to $4500 + AWS + Bonuses

Job Responsibilities

• Handle all administrative tasks relating to customers' repair orders (create, maintain, quotation, invoicing).
• Regularly update customers on repair orders status and expected delivery dates.
• Co-ordinate all customers' enquiries with cross-functional teams and provide quality and timely responses.
• Prepare repair/overhaul quotations and liaise with customers till acceptance.
• Close and Invoice customers' repair orders promptly.
• Perform repair order costing and profitability analysis.
• Perform back up services (coverage) for other Commercial
• Customer Service Executives (CCSE) during their absence.
• Active contribution to Continuous Improvement Project
• Perform any other duties as assigned.

Job Requirement

• Diploma or Degree holder
• 3-4 years' customer service experiences in a fast pace environment.
• IT Proficient (Microsoft Excel)
• Team player with ability to work independently to meet deadlines.
• Good communication skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [email protected]

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

Job Description:

• Call or send reminder to patients to remind them for appointment.
• Answer incoming queries from patients or patient's' family.
• Handling daily clinic scheduling and liaise with Allied Healthcare Professionals to resolve conflicted schedule.
• Manage and maintain the department's record and filing system.
• Any ad-hoc duties as per assigned.

Requirement:

• Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours),
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from Managing Director or Manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Customer service executive @ HQ (Backend) – Training Provided | Macpherson

Working hours:

5 Days - Mondays to Fridays 10am - 7pm - Basic $2000

6 Days - Mondays to Fridays 10am - 7pm | Sat 9am-6pm – Basic $2200

Working Location: Office/HQ – Macpherson

Job Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. share and explain on leather expertise services and descriptions, product features, pricing and after-sales services. Be a knowledge leader on leather care and maintenance)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing of services
• Cross-sell or upsell services and products
• Ensure shop is neatly maintained and pleasant
• - Manage customer enquiries, process orders, take pics of customer items, stock inventory and follow up on delivery dates
• Coordinate with the Retail Sales Representatives and Customer Service team and backend to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Sales Manager
• Stay up-to-date with new products/services
• To provide excellent customer service and meet sales quotas for our business.
• To identify client needs, present and answer questions about our products and services and recommend solutions.
• To ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
• Meet and achieve sales quotas as a team
• Job scope as explained - including packing and preparing of bags, make paper stuffing, polish hardware, leather conditioning as needed.

Job Requirements:

• With min. 1-2 year experience in retail customer service
• Candidate who experience with retail sales process
• Knowledge of inventory stocking procedures

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About TWG Tea

TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.

TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.

The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.

TWGTea.com

Responsibilities:

• Be an advocate for MyTWG membership programme and assisting the team on all CRM-related enhancements and global roll-outs of MyTWG membership programme
• Working closely with vendors and supporting local and overseas teams on Customer Relations Management and sharing best practices
• Professionally handling and responding to member and customer enquiries including, but not limited to, telephone calls, emails, web enquiries, social media and review platforms, marketplace
• Keep up-to-date with the latest information that impacts the delivery of service to the members and customers and provide accurate information promptly to customers, such as on FAQs and etc
• Coordinate with the respective teams to follow through and resolve product, service or membership issues and expedite correction or adjustment if necessary
• Analysing data and compiling reports for Corporate Communications team and management
• Perform ad-hoc tasks such as hosting Members’ events, liaising with relevant vendors and other administrative tasks

Requirements:

• Bachelor degree with minimum 1 - 2 years of marketing / CRM experience
• Strong presentation and communication skills with strong command of both English and Chinese (to liaise with overseas team).
• Proficient in MS Office applications and experience in data analytics and project management preferred
• Interest and appreciation of tea and luxury retail a plus
• Extremely meticulous, adaptable, creative thinker who is able to work independently in a young, dynamic and fast-paced environment
• Results-driven and able to work under pressure
• Willingness to go the extra mile to develop customer loyalty and overall experience
• Able to to work exclusively on Fridays, Saturdays, and Sundays.

Only shortlisted candidates will be notified.

Please upload a detailed RESUME, indicating reasons for Leaving, Last Drawn Salary, Expected Salary and date of availability in MS Word format.

Channel Management Executive / Senior Executive | Lifestyle Consumer Products| Class 3 | Own Car | Pioneer

• Working Days: Mon – Fri

• Working Hours: 8 am – 5 pm

• Basic Salary: $2200-$2500 + Com (Transport allowance $1150, Handphone allowance $70)

• Pioneer

Responsibilities:

• Achieve or exceed sales target given
• Responsible for accounts receivable
• Meet assigned expectations for profitability
• Prepare forecast, budget plan and P&L report
• Develop strong relationship with existing/new customers and continuously strives to exceed customer expectations
• Understand and identify customer needs through in-depth account planning and profiling on customers’ requirements
• Manage and support all marketing activities

Requirements:

• Diploma/Degree in Sales, Marketing, Business, or related discipline
• Experience in the consumer electronics industry preferred
• Driving license and own a car required

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Perform gate-keeping role by assessing the eligibility of the applicants for various national level schemes based on the established framework.
• Liaise with various stakeholders on matters relating to the grant applications, where possible.
• Collaborate with relevant stakeholders to drive continuous improvement initiatives, strengthen grant governance and enhance operational efficiency.
• Perform processing duties such as the issuance of letters to update applicants on their grant applications.
• Handle administrative duties, when required.

Job Requirements:

• Degree in any discipline.
• Relevant experience in back office or grant management operations is preferred.
• High level of integrity, passion and patience to serve the seniors
• Strong interpersonal and communication skills.
• Meticulous, organised, resourceful, and able to work efficiently in a fast paced environment.
• Able to work independently and as a team player, with motivation to learn and progress as a team

Summary :

• Basic up to $3500+Bonus
• 5 days, 830am-6pm
• Entry Level are welcome to apply, training will be provided
• Company with great career growth

Job Scope :

• Manage projects from initiation to completion, ensuring they meet specifications, timelines, and budget constraints.
• Assess current business processes/systems for areas of improvement.
• Identify opportunities to enhance operational efficiency through technology.
• Establish pre-UAT test environments and verify their readiness.
• Develop UAT test plans and scripts to validate system functionality.
• Work with stakeholders to migrate programs to the UAT phase.

Job Requirement:

• Candidates with Information Technology, Computer Technology or equivalent study background are welcome to apply
• Candidates with experience in business analysis, IT consulting, project management will have added advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

• Handling customer orders and quotations, shipment documents for Sales and Marketing Division
• Handle the inventory status, prepare the stock and sales report
• Coordinating logistics, scheduling orders
• Follow up sales orders and tender
• Answer phone calls and inquiries
• Support team to maintain the relationship with clients
• Ad hoc duties as assigned.

Requirement:

• Diploma or NITEC or Diploma in any discipline
• At least 1 year of relevant experience
• Excellent communication skills
• Good team player

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1872398

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