Total 7,628 it support executive job vacancies in Customer Service category in Singapore

• Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool.
• Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN.
• User Account Management (Add, Delete and Change) and follow Change Management processes.
• Setup User Accounts, Messaging preparation of access cards and End-user devices.
• Escalate to Level 2 engineer if the issue not resolved.
• Remotely assist users with support needs.
• Manage and monitor internal assets to ensure accurate inventory records.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Administration of the Community Service Graduation Requirement
  • Manage the Community Service common mailbox, ensuring prompt responses to emails.
  • Attend to student queries (via emails and walk-ins) regarding the Community Service graduation requirement.
  • Assist students in finding suitable Community Service opportunities.
  • Follow-up with students and external partners for updates on Community Service hours and performance appraisals.
  • Update and maintain student records in a timely manner.
  • Monitor and follow-up with final-year students who have pending Community Service requirements, ensuring records are processed in time for graduation.
  • Liaise with local and overseas Non-Profits/Community Organisations, Social Service Agencies or Social Enterprises to source for suitable volunteering opportunities for the students.
  • Maintain and regularly update a database of all available volunteering opportunities.
• Project Management and Reporting Support
  • Provide administrative support for project management of local and overseas projects, including safety assessments, risk management and financial procedures.
  • Coordinate the disbursement and tracking of donor funds, ensuring compliance with funding guidelines and preparing funding reports.
  • Ensure the timely submissions of pre-departure documents for overseas projects.
• Outreach and Marketing
  • Assist in designing, crafting and dissemination of volunteer recruitment EDMs to students.
  • Set-up a story bank containing quotes, reflections, stories and information on past and present Community Service Projects.
  • Enhance the visibility and publicity of community service initiatives by collaborating with internal and external stakeholders to showcase the achievements and projects of students.
  • Assist in designing and producing marketing collaterals.
  • Provide support in planning and executing events such as symposiums, award ceremonies and community service fairs.
• Other Administrative Duties
  • Conduct surveys to identify students' interests and passions in specific social causes.
  • Coordinate platforms or avenues for students to pitch their ideas for Community Service Projects.
  • Any other roles and responsibilities as assigned by the Reporting Officer.

• Minimum Diploma with 3 years of relevant work experience in the social service/non-profit sector.
• Good understanding of the social service landscape/non-profit sector and having prior experience in stakeholder management.
• Excellent written and verbal communication skills.
• Meticulous with strong organisational, analytical, problem-solving and time management skills.
• A keen sense of ownership and accountability and acts with a sense of urgency to meet tight deadlines.
• Adaptable, detail-oriented, resourceful, able to work independently and cross-functionally within the organisation.
• Good team player and able to interact effectively with internal and external stakeholders.
• Familiarity with basic design software e.g. Canva/ Adobe Photoshop would be an added advantage.
• Proficient in MS Office applications.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,400 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

About HPS

HPS is a multinational company and a leading provider of payment solutions

dedicated to financial institutions. Thanks to its global platform used by more than

350 issuers, acquirers and national switches, we process all types of cards (credit,

debit, prepaid, loyalty, company, fuel ...) via all types of channels (ATM, Internet and

mobile POS). We are present in more than 85 countries on 5 continents and count

among our clients some of the 100 largest financial institutions around the world.

HPS is a socially responsible company committed to employment equity for women,

visible minorities and persons with disabilities. Don't wait any longer and join us

now !

PowerCARD is used by more than 450 institutions in over 90 countries. HPS has been

listed on the Casablanca Stock Exchange since 2006 and has offices in the main

business centres of the world (Africa, Europe, Asia and the Middle East).

Responsibilities:

The responsibilities of the Support Engineer are as follows:

Contribute to the handling and resolution of incidents.

• Contribute to the support of the RUN N2/N3 team and to the resolution of

the actions to be implemented depending on the incident reported.

• Contribute to the analysis of incidents by the IT RUN team, and recommend

the actions to be implemented depending on the incident reported.

• Contribute to the implementation of developments to resolve the incident.

• Contributing to the unit tests and writing the documentation relating to the

changes made before going into production.

• Contribute to the respect of commitments/SLA's

• Contribute to the respect of commitments in terms of deadlines and quality

of provided work

• Contribute to compliance with standards specific to the activity

• Contribute to the improvement of the indicators of the team in order to

part of its activityity and the company’s brand

• Contribute to the respect of the development standards chosen by HPS as

part of its activity

• Contribute to the definition of the development guidelines for specific

Helping to support the RUN team.

Helping to support the RUN team.

• Assist the RUN teams in production

• Contribute to the validation of deliverables/procedures for the

RUN/PROJECT team during deployment.

• Assist the RUN team with requests for training/technical consultation.

• Provide training for the RUN teams

• Contribute to network improvements and carry out the regression tests

Ensure on-call duty according to the schedule and respond to intervention

needs outside working hours.

• Help to draw up on-call schedules

• Respond and deal with incidents outside working hours

Key Requirements:

• Bachelor’s Degree in computer Science or equivalent studies/ experiences

• Minimum of 3 years of professional experience in Payment domain

• Good skills in development and coding (PL/SQL, C,C++,Java, HTML,

Phyton, Oracle Data Base….)

• Hands-on experience in incident management

• Proven results-oriented person with focus on delivery

• Excellent communication and inter-personal skills to manage functional

and technical stakeholders across multiple business units

• Ability to work under high pressure and provide clarity in confusion

situations

• Location Singapore

• Desktop support such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support in end-user environment.

Requirements:

• Diploma in Computer Science or equivalent
• At least 2 years of experience in troubleshooting Windows 7 & above

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

The Company:

Fortune 500 Global IT Services Leader. We utilize the power of Technology to provide mission critical IT Services that generate business impact. We are an Employer of Choice with strong values and strive to foster a culture of inclusion, belonging, and corporate citizenship in Singapore.

The Role :

Colocation room control

• Conduct regular patrols of the colocation room according to a predefined schedule.
• Maintain a record of the condition of critical areas and respond appropriately or report any irregularities to the appropriate individual.

Guided Access

• Guide visitors without Personal ID cards, ensuring they receive appropriate assistance and directions.

Monitoring System Management (Managed Services)

• Responds promptly to alarms reported by the customer device monitoring system, ensuring appropriate actions are taken to address and resolve the issue.

Data Centre entry/exit for customer

• Manage entry applications by receiving and reviewing pre-entry applications from our internal staff or customers to ensure that all proper access procedures are being followed.

Shipping Management

• Receive, check, and register shipping applications, store and tag parcels for future reference, and hand parcels to the delivery company.
• Check delivery slips, arrange pick-up dates and times, and keep delivery slips for future reference.

Receiving Management

• Receive and check receiving applications, register schedules as necessary, receive parcels from shipping companies, store them in storage, tag for future reference, and hand them to customers.

Common Facility Management

• Manage and arrange usage schedules efficiently to ensure smooth operations and optimal utilization of resources.

Rental Item Management

• Verify the presence of all rental items such as tools and monitors nightly, ensuring completeness, and inspecting their condition for cleaning or repair if needed.
• Oversee and manage rack shelf plates, understanding their usage and requesting additional plates from appropriate parties when necessary.

Carry-in / out

• Manage the process of receiving, checking, and scheduling carry-in/out applications as needed. Also, make sure to book filled-in and used applications properly.

Remote Hands

• Provide basic remote hand services by receiving request calls or emails from customers and notifications from portals. Ensure prerequisite conditions are met before performing requested operations, reporting completion to customers, and maintaining operation logs for future billing.
• Manage run books by ensuring they are properly stored every night, ensuring easy access and organization for operational efficiency.

Sending notifications to customer

• Regularly perform maintenance activities by sending customers email notifications to keep them informed about scheduled maintenance. In the event of emergency maintenance, promptly notify customers about incidents and escalate them to management for swift resolution when necessary.

Customer Support (Service Desk)

• Handle incoming phone calls by addressing customers' general inquiries promptly via phone or email, escalating to the Supervisor when required for resolution.

Quality Management

• Keep track and generate reports on a shift, daily, or monthly basis.

Tape Handling

• Perform loading and unloading of backup tapes according to customer's runbook and schedule, ensuring adherence to established procedures.

Requirements

• ITE
• Minimum 1 year of experience in Data Center environment or IT background
• Able to communicate clearly in English
• Able to follow the operation manual
• Team Player
• Shiftwork (8.00AM - 8.00PM / 8.00PM - 8.00AM)
• Good customer care and communication skills.
• Able to use PC and office applications

Benefits

• Shift Allowance
• Performance Bonus

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• To process gifts in all payment methods, and to clarify any missing, incomplete or vague information with donors to credit funds accurately.
• E-file official gift receipts and respond to any queries in order to be held accountable for gifts in secured manner.
• Search for statuses, information, trigger, track and mail out appreciation letters to donors, as well as draft a templated appreciation letters to ensure timely deliveries of these letters.
• Provide events logistical support; such as booking of event venues, prepare name tents, mock cheques and carpark lots.
• Processing of invoices and paperwork.
• Sourcing, Ordering, Purchasing, and Receiving of merchandise, gifts, and collaterals, as well as monitor and replenish stocks.
• Upkeep and maintain records of profiles and contacts.

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8am - 2pm (Part-Time)
• Contract-based

Job Description – Operations Support Staff (MOE Primary School)

The Company

Lambda Computing Solutions (S) Pte Ltd. is a Singapore-based IT Consulting, Managed Services, and Technology Recruitment Company. Lambda Computing Solutions provides information technology consulting and business process outsourcing services and offers software solutions and products in cutting-edge technologies. Our passion is to dedicate our global technology and innovation know-how, industry expertise, and worldwide resources to working together with clients to make their business stronger. Our team has extensive experience across industries & is focused on Information Technology. Our Focused Areas Include Software product development primarily on full-stack development that consists of Java SE, Java EE, HTML5, CSS, JSF, Spring Web, Spring MVC, Spring Boot, Microservices, JavaScript, Node .js, Angular, React, AWS Cloud, Oracle, MySQL, MongoDB and CI/CD tools such as Jenkins, Maven, Git, Github, Bamboo. IT consulting services to solve the customer’s problem by leveraging the expertise of our IT talent team. Lambda Computing is a leading organization with expertise in Java, Oracle, UX Design, AI, IoT, BlockChain, and AWS Cloud-based technologies. We are a rapidly growing, highly competitive organization with strong technical and financial resources and looking for passionate and driven professionals to join us for various positions in Singapore.

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE School (Primary). If you are selected,

You will work closely with the Operations Manager & Admin Manager in an MOE school (nearest MRT – Mayflower, 501 Ang Mo Kio Street 13) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

a) To assist the Ops Manager in the following:

· Opening and closing of classrooms and learningresource rooms.

· Carry out checks of teaching and learning facilities including toilets.

· Carry out checks and reporting of equipment/fixturesunserviceability.

· Accompany MOE term contractors eg Pest control, Electrician, plumbers for mosquitoes breeding inspections and maintenance/repair works.

· Feedback on quality of work performed by contract cleaners and maintenance personnel.

· Assist in logistics support for school events and functions.

· Perform traffic warden duty.

Job Requirements:

1. Able to understand simple English.

2. Strong and healthy.

3. No experience is required as OJT will be provided.

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23S1986

EA Personnel No.: R23118941 (Gandhi Ponmathi)

Summary:

Contract Period: From 1st Jan 2025 to 31st Dec 2025.

Working hours:

· Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5hr lunch break

· Fridays: 7:00am to 3:30pm, inclusive of 0.5hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon-Fri, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "Helpdesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Main Core Responsibilities

To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

- Work closely with team members to ensure timely execution of ongoing projects.

- Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

- Standby for emergencies and critical support requests after regular work hours.

- Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

- Provide technical support across the company.

- Perform any other duties as assigned.

Intermediate Work (Middle Management Duties)

- Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.

- Assist in IT inventory management and monitoring data backups.

- Assist in IT administrations including paperwork & documentations.

– Manage relationships with relevant external vendors.

Requirements

- Strong capability in basic PC & network troubleshooting.

- minimum 3 years’ experience of experience with operational management knowledge in the F&B or similar field.

- Senior Executive position available based on experience and qualification

- Diploma or Degree in an IT-related field

- Good problem-solving skills, demonstrating resourcefulness in finding solutions.

- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.

- Service excellence attitude for technical support matters.

- Individual who takes initiatives and can work with minimal supervision.

- Have a service excellence attitude for technical support matters.

• Position : Material Planning/Customer Service Executive (Japanese Speaking) - Up to $6,000 - Tai Seng
• Location : Tai Seng
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.30PM
• Salary (commensurate with experience) : Up to $6,000 + AWS + Bonus + Mobile & Transport Claims + Annual Increment + Medical & Dental Benefits + Annual Health Screening + 14 Days AL
• Duration : Perm
• Industry : Semiconductor

Responsibilities:

• Oversee and coordinate the transfer of projects from Japan HQ to the ASEAN region
• Conduct demand planning based on customer’s requirements and forecasts
• Maintain and manage inventory levels optimally
• Collaborate closely with Sales and Customer Service departments for delivery coordination
• Provide accurate and timely reporting of actual and forecasted numbers to suppliers and Japan HQ
• Develop a good understanding of Customer Products and Supply Chain
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma in Business Management, Supply Chain or equivalent
• Minimum 3 Years of experience in customer service, purchasing or material planning in the electronics or semiconductor industry
• Proficient in Microsoft Office
• Proficiency in Japanese is mandatory for effective coordination of project transfers from Japan HQ

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Location: Paya Lebar (PLQ)
Working Hours: Monday - Friday; 8.30am - 5.30pm (Office Hour - Minimum OT Support when required)

• Coordinate, diagnose and troubleshoot incoming employees’ calls
• Provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access
• Provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
• Provide case status updates to management and end-users
• Support and maintains effective relationships with users
• Acquisition, configuration, management, break/fix, applications installation & configuration, upgrades of company approved desktop and laptop devices
• Manage and ensure IT assets (hardware, software) accuracy
• Mobile device and cell phone telecommunications management – Provisioning, assigning, managing, cell phone contracts, and phone numbers. Provisioning for mobile device approved by the organization

Qualification & Requirements

• Diploma in Computer Science/Information Technology or its equivalent
• At least an internship experience
• Strong communication, social awareness and good interpersonal skills
• A meticulous, organized, result oriented and resourceful team player
• A highly motivated individual who works independently with little supervision

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://go.persolkelly.com/job/apply/8056

We regret to inform you that only shortlisted candidates will be notified.

Siow Ee Sheng | REG No : R23118145

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working location: Near to Buangkok Mrt
Working hours: 10.30pm - 8.30am | 4 days work week (follow schedule)
Salary: $1900 - $2160

Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• O Level and above
• Able to do rotating shifts
• Proficient in MS Word, Excel, etc

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Summary:

We are seeking a dedicated and customer-focused Customer Service Executive to join our team. This role involves providing exceptional support to Singaporean parents and students participating in our competitions. The ideal candidate will be a proactive problem-solver with excellent communication skills, committed to ensuring a positive experience for all stakeholders.

Key Responsibilities:

• Customer Support: Provide timely and effective support to parents and students regarding competition inquiries, registration issues, and general information. Address and resolve concerns and complaints with professionalism and empathy.
• Communication: Serve as the primary point of contact for all customer service-related interactions. Communicate clearly and effectively via email, phone, and other channels to provide accurate information and assistance.
• Registration Assistance: Assist with the registration process for competitions, including guiding parents and students through registration procedures and troubleshooting any issues that arise.
• Information Management: Maintain and update customer records and information accurately. Ensure that all relevant details are recorded and handled confidentially.
• Event Support: Coordinate and support various competition-related events and activities. Provide on-site assistance during events as needed, including handling queries and providing information to attendees.
• Feedback Collection: Gather and analyze feedback from parents and students to identify areas for improvement in our services and processes. Report findings and suggest enhancements to management.
• Problem Resolution: Handle complex or escalated issues with a proactive approach, working to resolve problems efficiently and effectively while maintaining a positive customer experience.
• Team Collaboration: Work closely with other team members to ensure a cohesive approach to customer service. Share insights and collaborate on improving overall customer service strategies.

Qualifications:

• Experience: Previous experience in a customer service role is highly desirable, preferably in an educational or competitive environment.
• Skills:Excellent verbal and written communication skills.
  Strong problem-solving abilities and attention to detail.
  Ability to work independently and as part of a team.
  Proficient in Microsoft Office Suite and customer service software.
  Multilingual abilities are a plus.
• Attributes:Professional and courteous demeanor.
  Empathetic and patient approach to customer interactions.
  Strong organizational skills and ability to manage multiple tasks effectively.
  

Working Conditions:

• Standard office hours (9am to 630pm), with occasional evenings or weekends as required for events.

ROLES AND RESPONSIBILITIES:

• Build relationships with our clients. Support client enquiries by giving information in a friendly and efficient way. Taking responsibility in finding solutions for our clients, whilst keeping up to date with our services and policies.
• Generate new sales through cross/up selling & referrals
• Responsible for all administration and coordination of activities within departments as well as to ensure the smooth procedure required in the front-line operations in our service.
• Plan social media marketing timelines and write digital marketing material
• Utilize photography, videography, and video and photo editing tools to create marketing material for various social media and website
• Overseeing the design and graphics of marketing materials
• Support marketing executives in organizing various projects
• Conduct regular social media competitor analysis and identify opportunities and areas for improvement

QUALIFICATION AND CRITERIA:

• Min GCE ‘A’ Level with 1 to 2 years of customer service experience, preferably in B2B service.
• A strong desire to learn and grow.
• Excellent communication and interpersonal skills.
• Self-motivation and a positive attitude.
• Willingness to embrace challenges and think creatively.
• Passionate about delivering first-class service with the spirit of excellence.
• Have a Growth Mindset; We are growing fast. The team and processes will evolve over the next few months. The goal is to continuously learn and improve from our work and each other.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Jakarta Dubai and Philippines.
We are seeking a mature and responsible individual capable of managing both our studio branch and our esteemed customers. The goal is to enhance member engagement, satisfaction, renewal rates, and cultivate advocates for our brand.

Job descriptions:

Customer Care Team - Welcome and On-board New Members

- Welcome new members, provide support in starting their wellness journey
- Engage and build rapport with members to gather early feedback

- Follow through the new member onboarding process and completeness of membership profile

Customer Care Team - Engage Existing Members
- Personalised Check-in message at 1/3/6 months
- Review members attendance & frequency
- Check in with members who stop coming regularly
- Track and prepare Birthday Cards

You will also be tasked with overseeing the operational control of your branch, collaborating closely with the Head of Operations on a daily basis to enhance efficiency and effectiveness.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Previous experience in customer service or a related field is preferred
• Able to handle cleaning duties such as mats sanitising, studio upkeep, toilet hygiene and wrapping up the studio by end shift
• Admin background is a must

Available working hours:

• Full time from Mon - Fri 7am to 3pm
• Able to commit weekends/PH 8.30am - 5.30pm
• Part time from 4-10pm on weekdays, weekends/PH 8.30am - 5.30pm
• Locations available Kovan, Katong, Bukit Timah and Thomson

Training will be provided.

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Scientific Support Specialist to be part of their team for ongoing transformation projects. They are located at Buona Vista – Walking distance from the MRT station.

Job Requirement:

• Simplify and humanize the science behind P&G products, creating compelling stories that resonate with a non-scientific audience.
• Collaborate with R&D and Brand teams to align science narratives with brand stories.
• Develop strategies for credentialing and partnerships to enhance story credibility.
• Convert science stories into shareable assets (e.g., slides, brochures, videos, digital content) for various audiences, including customers, media, and influencers.
• Work with Creative and Design agencies to produce these assets.
• Design and execute lab experiments to showcase product benefits creatively.
• Maintain lab cleanliness and manage inventory of demo materials.
• Document experiment results for tracking purposes.

Requirements/Qualifications:

• Diploma/Degree in Science or Chemistry preferred.
• 1-2 years of experience in teaching or setting up science experiments.
• Intermediate skills in Microsoft Office, with experience in graphic design, photo, and video editing software being an advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte Ltd

EA License No: 19C9682

Reg No: R24122162

LAI CHAI LI

Our client is an established company specialising in Biomedical and Manufacturing. They are expanding and growing at a fast pace and now looking to hire a Customer Service and Logistics Executive to support the growth. They are located in the West – easily accessible.

Duties of Customer Service and Logistics Executive:

• Track and report daily order flows for Channel Partners, Inter-companies, and end users.
• Consolidate and create outbound deliveries and transportation units in SAP (ECC and EWM).
• Handle order entries, batch allocations, and generate export documentation.
• Coordinate and schedule customer shipments, including special deliveries.
• Ensure timely follow-up on PODs and initiate action for missing documents.
• Report on KPIs related to shipments and address problem orders with CS.
• Manage purchase requisitions, monthly accruals, and supply chain exceptions.
• Analyze end-to-end performance and support reverse logistics for RMAs.
• Serve as a contact point for order status inquiries.
• Ensure accurate export/import documentation and track goods shipments.

Requirements

• Min Degree in relevant studies with 2 - 3 years experience in similar industry
• Proficient in SAP system and Microsoft Excel
• Basic knowledge in Temp logger process

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

• Monitor maritime trade trends and market developments.
• Analyze data to identify new business opportunities and potential risks.
• Negotiate contracts and agreements with shipping lines, port operators, and other trade partners.

Requirements:

• Diploma in Maritime or equivalent
• At least 2 years of experience in Maritime Trade (Liner Shipping).
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279