Total 16,968 maintenance engineer service job vacancies in Customer Service category in Singapore

· Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

· Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

· Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

· Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

· Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

· Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Ideal candidate should possess the following:

· Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline

· At least 1-year end-user support experience, desktop or technical service desk.

· To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

We are looking for 2 Automotive Advisors to join our team:
(1) A Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.

(2) A Claims Advisor to help assess customer vehicles for repairs, and write compelling descriptions for claim submission to insurers.

Why Join Us?

• Room for self-development and career progression as a growing workshop with an existing small team of Advisors
• Opportunity for internal promotion for employees with good performance
• Commissions, AWS and bonus payout (bonuses subject to company and individual performance)
• Marriage and birthday leave entitlements on top of annual and medical leave
• An engaging and nurturing working environment with on-the-job training by the Deputy General Manager and experienced seniors

Role 1: Service Advisor

Job Objectives:

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary jobs

Core Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files
• Assist customers in checking-in and out of their vehicles from the workshop
• Attend to phone calls, emails and drive-ins to address any customer concern
• Determine if technical solution can be resolved over the phone; escalate immediately to Foreman/Service Manager to provide immediate attention
• Able to perform troubleshooting of basic faults and problems of vehicles
• Conduct transactions with system; walk customer through correction(s) and provide summary
• Communicate estimated completion time, regular updates and follow through on each customer vehicle
• Follow-up and ensure overall customer satisfaction with the work performed
• Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
• Recommend suitable packages and/or add-ons for customers
• Any other ad hoc duties assigned

Role 2: Claims Advisor

Job Objectives:

• Gather relevant claims documents, supporting evidence and other related information
• Ensure claims and repairs approved by insurance companies or customers in the shortest time
• Estimate repair scope of work, cost and time needed as accurately as possible
• Coordinate all parts required for survey/re-survey with Body/Paint Shop
• Communicate effectively with Body/Paint Shop on the required repairs and services

Core Responsibilities:

• Receive, understand and record accident details, and ensure customers’ service needs are attended (including clear photos taken for submission)
• Advise customers on repair scope, time needed and cost where applicable
• Obtain all necessary documents and authorisation before and after commencement of repair work/claims
• When necessary, coordinate with leasing companies to arrange for replacement cars on behalf of customers
• Guide customers on accident and claims report updating
• Follow up with insurers on liability verdict. Escalate case if verdict is unjust to customers, if necessary
• Create Repair Order and communicate with Body/Paint Shop Supervisor on work scope and delivery date
• Coordinate with Parts Manager to reserve/order required parts
• Monitor and update customers on claims, repair and delivery statuses
• Maintain cordial relationship with all stakeholders
• Any other ad hoc duties assigned

Job Requirements:

• Minimum NITEC in a related course of study with at least 2 years of relevant experience in the automotive field
• Diploma Holders in a related course of study will be at an advantage
• Computer literate and proficient in Microsoft Office, particularly MS Excel
• Ability to communicate effectively
• Strong attention to detail, organisational and time management skills
• Ability to identify and effectively solve problems
• Ability to learn new tasks and skills quickly
• Flexible, friendly, helpful nature & team player

• Location: Kaki Bukti (US MNC)
• 5 days work week
• Remuneration: basic up to $4000 + AWS + VB

Responsibilities:

• To handle customer care operations and provide support to the Sales team and to ensure and exceed customer satisfaction in the most efficient and cost-effective way for the Singapore Direct and support SEA /ANZ region.
• Provide excellent customer service by attending to customer orders, requests, and complaints to ensure customer satisfaction and delight.
• Respond to customers in a professional, prompt, and efficient manner by proactively providing updates and follow-ups through constant communications.
• Resolve customer issues independently and in an efficient manner.
• Ensure accurately and efficiently processing of customer orders in Oracle Cloud System including Order Acknowledgment to customers within 24hours.
• Process purchase orders to suppliers and liaise with forwarder including consolidation shipment till goods receipt.
• Work with supply chain partners and third-party providers to ensure smooth end to end delivery.
• Collaborate with the team and internal partners to manage local inventories and deliveries including stock-take.
• Perform other duties as required.

Requirements:

• A level and above
• Min 3 years of relevant working experience
• Prior experience in Inventory Management, Supply Chain and Logistics
• Good interpersonal skills
• Independent, proactive, positive thinker and fast learner
• Strong client-facing and communication skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

With or without experience welcome. Otherwise, OJT/training will be provided!

- Salary: $1,800 - $2,400
- Location(s): CBD

- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hrs break)

Responsibilities:

- Assisting with outlet's co-ordination, preparation and overseeing of the daily operations
- Engagement in consultative selling
- Provision of good customer service (attending to guests’ orders, service of food & beverages)
- Service with a smile, going the extra mile
- General housekeeping and maintaining of restaurant’s general hygiene
- Assisting in managing retail sales, merchandising and inventory
- Preparation and set-up
- Ad hoc tasks assigned by Supervisor/Management

Requirements:

- Passion for the F&B industry; experienced candidates will be considered for senior positions
- Service oriented, dynamic and willing to learn
- Good communication skills in both English/Mandarin
- Good interpersonal skills
- Able to work independently and as a team
- 18 years & above

We look forward to working with you!

✅ 8am - 5pm

✅ UP $3800

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Manage a team of Customer Service Officers and a housekeeper
• Attend to all enquiries from customers
• Assist operations team when required
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 2 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

The service operator is responsible for providing the best customer service by responding to the callers' inquiries and concerns, depending on which business they are employed. Service operators process callers' requests by directing them to specific resources or coordinate with the appropriate person to resolve callers' issues.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Our client, one of world’s largest financial services institutions is looking for:

Customer Service Officer

Responsibilities:

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions
• Recent graduates will also be considered

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Customer Service Officer”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Working Days: 4 days (public holidays off)
Working Hours: Mon-Thu 9am - 330pm (30mins break)
Salary: $1,400
2 Locations: Raffles Place / One North MRT [ fix location ]

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Benefits Summary

• Public Healthcare Industry
• Basic Up $3500 + AWS + Bonus
• Full Time Attractive Benefits Remuneration
• Queenstown

Responsibilities

• Ensure clinic’s operational readiness
• Register patients and book appointments accordingly
• Perform cashiering duties, attend to and manage patients’ enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist clinic/nurse manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

MULTIPLE AREAS ACROSS SINGAPORE

MIMINUM 3 MONTHS COMMITMENT, PERM JOB AVAILABLE

Job Description

a) Counter Services

- Perform patient registration, appointment scheduling, billing, and payment collection.

- Explain payment schemes and charges to patients.

- Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.

- Perform counter-closing tasks following standard procedures at the end of business day.

b) Clinical Services

- Provide assistance to patients during eye examination and perform basic patient care activities and services, such as eye evaluation tests, eye drops instillation and rendering basic eye care advice to patients/ family.

- Prepare necessary clinical documents for clinic sessions and conduct daily equipment/ instruments inventory checks in the assigned work area to ensure that equipment is always ready for use.

c) Others

- Assist in the preparation/ generation of clinic reports and liaise with medical staff and internal departments for clarification on patient matters, if necessary.

- Any other duties assigned

If you are keen, please send in your application to [email protected] or click apply!

Recruit Express Pte Ltd

EA License No: 99C4599

Lynn Ho

EA Personnel No: R23114223

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As an IT Service Desk Support, you will be providing 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner the broad area of your job responsibilities will cover the following:

· Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

· Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

· Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

· Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

· Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

· Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Ideal candidate should possess the following:

· Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline

· At least 1-year end-user support experience, desktop or technical service desk.

· To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

Roles and Responsibilities:

• Diagnose and troubleshoot compressors received at the workshop, as preliminary stage before execution of the service.
• Service, overhaul and test all compressor technologies in the company's portfolio, from reciprocating to screw compressors.
• Effectively communicate verbally and in writing with co-workers and when necessary, with customers.
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Duly maintain proper record for each service job, such filling service, inspection and test reports
• Follow up work orders for each job, maintaining checklist and daily time sheets.
• Work effectively in coordination with other departments in order to ensure a smooth and timely supply of required parts to complete service activities.
• Guarantee proper maintenance of workshop tools and equipment
• Conduct safety assessments of the working environment and to proactively propose improvement to enhance the efficiency of the operations
• Provide technical training for customers and technicians in the team.
• commissioning or commissioning assistance services, inclusive of verification of electrical panel, refrigerant charge adjustment, data recording and analysis
• Troubleshoot and identify potential failures of system and analyze compressor failure through operation data.
• Lift and shift to support customer in removal and reinstallation of compressors on the refrigeration systems

Requirements:

• Minimum of 5 years HVAC field service experience
• Knowledge in air-conditioning, chiller or HVAC systems
• Electrical and basic electronic background is required, must be independently able to troubleshoot and identify electrical control and power line failures.
• Diploma/Degree in Mechanical / Electrical Engineering or equivalent
• Able to work under pressure and in a fast-paced environment.
• Good in planning, organizing, interpersonal skills and able to work independently.
• IT Savvy, proficient in MS Excel and MS Word
• Must have experience working inside vessel

Added Advantages:

• Brazing or welding certification
• Safety certifications
• Possess class 3 driving license

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

- Assist Director with necessary paperwork & secretarial work

- Answer and reply to telephone & email enquiries

- Arrange for survey

- Prepare quotations & tender documents

- Correspondence with clients and support the sales team

- Move presentation & management

- Project management

- Prepare folder with necessary documents for individual move

- Update system and liaise with Sales Personnel / Operation Staff / Warehouse Staff for move matters

- Closure of files (all documents are in order and payment received)

- And all other ad-hoc jobs pertaining to local / office / corporate moves

- Compliance with ISO 9001:2015 & FIDI standards

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 930am - 830pm (Inclusive 1 hr break time)
Salary: $2300 - $2500
2 Locations: Raffles Place / One North MRT [ fix location ]

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Responsibilities:

• Manage Partner and Team
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team
• Manage operation cost
• Redefine current process to improve efficiency
• Daily/Weekly/Monthly Reporting
• Escalations are managed and perform timely updates
• Ensure SLA and SLA reporting

Requirements:

• Singaporeans only
• Minimum 5 years end user workspace project management experience
• Minimum Degree/Diploma in Information Technology or Computing related or equivalent
• Contact for operational & tactical issues representing delivery of all services (all functions) to the customer; Manages performance metrics, reporting, escalation & communication
• Supports Delivery Team and all delivery organizations to timely, cost-effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination
• Contributes to account service delivery plan
• ITIL Foundation certification (Essential) / PMP certification (desirable)
• Proven Project Management and Managed Services Deliver Management experience in managing large scale IT infrastructure projects

Responsibilities

1. Providing product information: A customer service representative may answer customer inquiries about DG Packaging Pte Ltd's products, such as the different types of packaging solutions available for dangerous goods and their specifications.
2. Offering guidance on regulations: Providing information on the regulatory requirements for dangerous goods packaging, such as the standards set by the International Air Transport Association (IATA)
3. Assisting with orders: Helping customers with regards to packaging solutions and provide updates on the status of their orders.
4. Addressing customer concerns: Handling customer complaints and concerns related to DG Packaging Pte Ltd's products, delivery, or customer service.
5. Coordinating with other teams: Work closely with DG Packaging Pte Ltd's sales, production, and logistics teams to ensure that customer orders are processed and delivered in a timely and accurate manner.
6. Ensuring customer satisfaction: Ultimately, a customer service representative at DG Packaging Pte Ltd is responsible for ensuring that customers are satisfied with the company's products and services and that their dangerous goods are properly packaged and transported in compliance with regulations.

Requirements

1. Education and experience: Experience in customer service, sales, or logistics.
2. Communication skills: Excellent communication skills, both written and verbal, are essential for a customer service role. The ability to communicate clearly and effectively with customers, as well as with other teams within the company, is crucial.
3. Attention to detail: Attention to detail is critical in a customer service role, as customer orders must be processed accurately and in compliance with regulations. A customer service representative must also be able to quickly identify and resolve any issues or errors.
4. Interpersonal skills: A customer service representative must be able to work well with others and maintain a positive attitude, even when dealing with difficult customers or challenging situations. The ability to work collaboratively with other teams within the company is also important.
5. Technology skills: Proficiency in Microsoft Office and other relevant technology platforms may be required for a customer service role at DG Packaging Pte Ltd.

Benefits:

1. Additional 2 days leave
2. Medical, dental and spectacles benefit
3. Hp Claims
4. Birthday voucher
5. Long Service Award
6. Free trainings on IATA course

Hiring for three "The Oyster Bank" outlets.

Thirsty for an alternative, fun and fulfilling working experience? Join our family (a small family with big dreams) as we tickle your intellect and get your creative juices flowing.

Responsibilities included:

Maintain a team-oriented personality with strong people management skills;

Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

Ensure all food/drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

Actively respond to and handle guest problems and complaints;

Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

Ensure proper purchasing and receiving bar supplies.

Ensure proper grooming and hygiene standards for all floor staff;

Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

Assist the company in expansion plans.

Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

Excellent attitude and willingness to learn

Display integrity and initiative

Team player

Good communication skills

Please include your email address and contact number in your resume.

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are looking for a Contract - Long Term Customer Service Assistant to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Responsibilities

• Responsible for daily intake of cars for servicing.
• Ensuring and upholding the service image at all times.
• Assisting in achieving higher service levels through various action plans constantly implemented.
• Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
• Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
• Perform invoice closing.
• Preparation of quotation when required.
• Provide excellent customer service to customers.
• Actively deliver good results from VOC survey with strong response rate and promoter scores.

Requirements

• Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering) with 2 to 3 years of working experience in a relevant field
• Possess valid Class 3 driving license
• Experience in Customer Service Roles is preferred
• Possesses sound technical knowledge of cars will be an added advantage
• Candidates who have prior experience in Automobile industry will have an added advantage
• Paya Lebar, Monday to Friday 8.00am to 5.00pm, Alternate Saturday 8.00am to 12.00pm
• Basic + incentive, 2 positions available
• Job Reference: L9V88XX6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:
• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customer orders
• Respond to customer queries and concerns with the aim of achieving excellent service standard
• Follow up promptly with customers to resolve issues
• Provide respondents’ feedback to respective departments to improve customer experience
• Evaluating and processing Return requests from customers
• Perform after- call administration work such as job opening

Requirements:
• Min diploma and have experience in customer service handling difficult customers over phone and email.
• Preferably experience in e-commerce customer service

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Service Engineer | Process Analyzer System | Oil & Gas / Petroleum / Chemical | Bukit Batok

• Salary: $3,000 - $5,000 [ Can be adjusted base on experience ]
• Working Timing: Monday – Friday [ 8.30am – 5.30pm ]
• Working Location: Bukit Batok

Job Responsibilities
Local Assignment

• To perform in-house testing, Electrical & Pressure Test, Factory Acceptance Test (FAT), Site Acceptance Test (SAT)
• To perform site commissioning/start-up for analytical systems and project related jobs
• To ensure that testing records and other related technical documents for each analytics systems are kept and maintained in the department documentation system
• To ensure ownership of and compliance to all departments and company initiatives
• To perform internal and external coordination with regards to issues related to projects, overseas commissioning and local maintenance activities.
• To carry out customer services for preventive maintenance and shutdown of analytics systems services
• To carry out on- call/ emergency service jobs for local customers
• To support the department training initiatives and assist in developing the skills of new engineers and technicians
• To support the department initiatives on customer service, best practices, testing methods, documentation, job planning and project execution.
• To support the company initiatives on safety and continuous improvement
• May be assigned for long term service contracts in Jurong Island

Oversea Assignment

• To perform site commissioning/ start-up services for analyzer systems
• Willing to take up assignment for oversea long / short term maintenance contract

Competency Requirements

• Polytechnic Diploma or its equivalent in Electrical/Electronics/ Instrumentation
• Minimum 3 to 5 years with Refinery, Petrochemical and power plant analyzer experiences
• Work perform with Hart communicator, computer and PLC

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Officer (5 days / Travel Industry / Up to $2500)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279