Total 3,815 marketing executive job vacancies in Customer Service category in Singapore

• Manage and administer various payroll functions including bonus, commissions, and other forms of compensation.
• Oversee the processing of employee benefits, deductions, and garnishments.
• Ensure all payroll data is entered correctly and that calculations for wages, deductions, and benefits are accurate.

Requirements:

• Diploma in Human Resource or equivalent
• At least 2 years of experience in payroll processing.
• Excellent attention to detail and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Address overdue payments swiftly and maintain precise records of all collection efforts.
• Handle payment recovery issues promptly, following corporate guidelines and collection procedures.
• Work with sales and service teams, spot potential bad debts, and compile credit control reports for routine meetings.

Requirements:

• Diploma in Accountancy or equivalent.
• At least 3 years of experience in managing Credit Control/Accounts Receivable.
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job order: 702394

Responsibilities:

• Monitoring and managing the call centre’s performance, ensuring that Key
  Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met.
• Validate and provide insights on call centre reports to the management team.
• Oversee the quality of customer interactions
• Conduct thorough audits of the call centre’s operations, identifying process and knowledge gaps.
• Develop and execute comprehensive action plans in partnership with the vendor to address and
  close these gaps
• Lead the implementation, review, and streamlining of work processes, SOPs, and procedures
• Perform in-depth analysis of customer interactions, identifying key call drivers and trends. Utilize
  interaction analytics to understand customer sentiments, improve customer experience
• Spearhead the communication and training of the call centre team on new business initiatives,
  systems, policies, and processes.
• Act as a key support to the Customer Service Manager in strategic decision-making.
• Undertake other duties and responsibilities as assigned by the manager

Requirements:

• Min diploma holder
• At least 3 years of experience in a call centre environment, including supervisory experience.
• Proficiency in Microsoft Excel and data analysis.
• Experience with interaction analytics and customer experience management tools is a plus

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

Job Description

We are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Operations Executive (Corporate Services) to join our transactional team.

Do you have a knack for operational work and processes? Yearning for a regular, consistent role and yet will not back off when exceptions to the norm hits? To us, operations does not mean just repetitive work. While ensuring that we abide by the regulatory framework that governs our industry, we continue to push the envelope by innovating and optimising our processes to achieve a competitive edge.

If you are someone who is comfortable with numbers and takes an occasional challenge in the daily grind by its horn, we are looking for you.

Responsibilities:

• Monitor customer’s business function including currency exchange, monitoring of FX rates, capital and balances.
• Monitor and assist in customer’s account opening / administration.
• Monitor and execute trade facilities based on customers' instructions.
• Liaise with customers for operational issues and documentation collection.
• Generate and manage leads. In charge of following up with leads, confirming sales appointments and finding leads. Most of this work through phone contact with potential customers, timely communication is important.
• Assist in manage the overall business support strategy and tactical execution to ensure all end-to-end operations are continuously successful.
• Work closely with various internal groups to understand business requirements and develop a system through which the company can best leverage feedback from customers that we serve through our support channels to improve services.
• Provide administrative support. include preparing sales reports, marketing materials and written communication.

Requirements:

• University degree in the field of accounting & finance, business administration, or other related disciplines. An advanced degree in one these fields is a plus.
• Minimum 2-3 years of working experience in a similar capacity. Fresh graduate are welcome.
• Good knowledge of financial services industry will be a strong plus.
• Proficient in English and Mandarin languages to liaise with Chinese counterparts
• Strong interpersonal skills, able to engage a variety of personalities and build strong rapport.
• Teamworking skills

· Manage invoicing.

 Achieving quality service & maintaining good customer relations

 Attend to all complaint/feedback related to customer issue.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Position: Customer Service Executive

Salary: Up to $3300

Working Hours: 5 days, 9am - 6pm

Location: Ubi

Responsibilities:

• Efficiently track and follow up on leads to convert them into potential customers
• Use communication channels, including social media, phone calls, and emails to secure appointments
• Manage appointments and inquiries for both new and existing customers, ensuring a seamless and positive experience
• Handle customer complaints and queries received through multiple channels, including phone calls, WhatsApp, and email.
• Portray a consistently positive and helpful attitude in addressing external and internal customer concerns.
• Work with internal teams to deliver high quality customer service
• Assist with any ad hoc administrative duties as assigned

Requirements:

• A minimum Professional Certificate / NITEC in any field
• Experience in beauty industry will be an added advantage
• Good interpersonal and communication skills
• Able to work in fast paced environment and responsible team player
• Being proactive and independent

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Mon-Fri 8.30am-5.30pm

Location: West, Company transport is provided

JD:

1. Respond promptly to customer inquiries via phone, email, chat, or social media platforms within 48 hours
2. Provide accurate and helpful information regarding products, services, pricing, and policies consulting with Sales team
3. Assist customers with placing orders, processing payments, and tracking order status.
4. Check packaging availability before committing to ship to customers
5. Pay notice on frequent changes shipment, payment delays and raw materials re-adjustment qty if any
6. Coordinate with internal teams, including sales and logistics, to ensure timely order fulfilment.
7. Address customer concerns, complaints, and service issues in a professional and empathetic manner.
8. Investigate problems, escalate complex issues as needed, and follow up to ensure resolution.
9. Develop a deep understanding of company products, features, and benefits to effectively assist customers.
10. Educate customers on product usage, troubleshooting techniques, and maintenance procedures.
11. Collect and document customer feedback, suggestions, and complaints.
12. Analyze feedback trends and collaborate with internal teams to implement improvements.
13. Identify opportunities to recommend additional products or services based on customer needs and preferences and top up required volume considering raw material MOQ kgs equivalent in finished goods in pcs
14. Promote special offers, discounts, and loyalty programs to enhance customer value.
15. Maintain accurate records of customer interactions, transactions, and order details in the Customer Relation Management CRM system.
16. Generate reports and analyze data to track customer satisfaction metrics and performance trends.
17. Identify inefficiencies or areas for improvement in customer service processes and procedures.
18. Propose and implement solutions to streamline workflows and enhance the customer experience.
19. Collaborate with cross-functional teams, including sales, marketing, and operations, to address customer needs and achieve business objectives.
20. Share insights, best practices, and customer feedback to improve overall service quality.
21. Raise the Purchase Request form & Justification form for the material need when received customer PO.
22. Raise Sample Request Form (SRF) For New Tool/Tool Modification/Prototype
23. Coordinate any Raw material required for SRF
24. Receive Customers’ POS through email/fax or download from EDI /Check Selling Price in Order
25. Perform Consignment billing issue /return
26. Review Raw Materials Replenishment & promptly raise Purchase Requisition to Procurement Executive
27. Liaise with Planners for Delivery Schedules & Promptly pre-alert and provide recovery schedules to customers.
28. Timely provide PO acknowledgement & delivery schedule to Customers
29. Update Delivery schedules into SAP promptly and accurately.
30. Create Return Material Authorisation (RMA) return order /follow up unblock /any replacement required
31. Follow up monthly forecast from customer and update for below planning: -
32. Quarterly Review Estimate, QRE – sales revenue projections update monthly with customers forecast
33. Raw material replenishment (customers’ liability & buffer stock agreement)
34. Plant capacity review -> provide to planning group
35. Review actual vs forecast & follow up action for huge disparity and stay to our commitment not to push out
36. Ad-hoc duties by superior or management

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Benefits Summary:

• 5 days, 8am-530pm
• Location : West
• Basic up to $3900
• Company with great career growth and benefits

Jobscope:

• Oversee all office administrative tasks to ensure smooth operations.
• Implement e-filing, manage records, and verify financial documents.
• Review monthly AP & AR reports, follow up on payments, and verify staff claims.
• Manage petty cash, business partner data, and contracts.
• Promote safety awareness and maintain ISO accreditation.
• Supervise, mentor, and conduct appraisals for staff.
• Handle office layouts, inventory management, and reporting.
• Act as a liaison between third-party providers, management, and employees.

Requirements:

• Candidates with Office Administration Operation or ANY related experiences are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

Job Description:

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Key Responsibilities:

• Serve as the primary contact for customer inquiries.

• Process and manage customer purchase orders, stock returns, and liaise with stakeholders for smooth delivery and fulfilments.

• Generate packing lists, monitor account credits, and maintain customer account details.

• Manage credit/debit transactions and handle ad-hoc tasks as needed.

Job Requirements:

• 1-2 years of relevant experience.

• Diploma in Business Admin/Marketing or related field. Ability to work independently and under pressure with strong organizational skills.

• Proficiency in English (Mandarin preferred), strong communication skills, and familiarity with Microsoft Office and SAP/Navision.

Additional Responsibilities:

• Resolve customer complaints and improve service procedures.

• Provide feedback to management to enhance products and services.

Benefits:

• Team Sales Target Incentive

• 14 days of Annual Leave.

• Group Medical & Hospitalization Insurance.

• AWS and Variable Bonus

Working location: Pandan Loop

Working days/timing: Monday to Friday (8.30am to 5.30pm) and Alternate Saturday (8.30am to 12.30pm)

Salary: Up till $2700 basic + $200 monthly incentives + Variable Bonus + AWS

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Address overdue payments swiftly and maintain precise records of all collection efforts.
• Handle payment recovery issues promptly, following corporate guidelines and collection procedures.
• Work with sales and service teams, spot potential bad debts, and compile credit control reports for routine meetings.

Requirements:

• Diploma in Accountancy or equivalent.
• At least 3 years of experience in managing Credit Control/Accounts Receivable.
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a reputable luxury fashion house that has retail stores all over the world and is currently looking to build their SG / MY teams to handle the markets directly

Working Schedule: 5 day work week (including weekends and public holidays)
Work Timing: Shift hours, no overnight shifts
Working Location: Tampines Central

• Attend to calls and queries regarding products and services, and delivering exceptional advice exceeding Client's expectations
• Attend to e-mail enquiries
• Attend to queries and feedback via Social Media (Facebook & Twitter)
• Assist in coordination and communication between Clients and various channels (Stores, Repair Centre, Client Services Overseas, RMS, Stocks etc)
• Coordinating events nationally and internationally, RSVP of VIP Clients and Media (Fashion Shows, Openings, Exhibitions)
• Outbound calls to Clients includes invites to events and Client Satisfaction Surveys

Requirements

• Min. 1 year experience in call centre environment.
• Strong communication skills in English and Vietnamese / Hindi / Punjabi to deal with the local speaking customers.
• Possess a good learning attitude and is customer service oriented.
• Has working knowledge in Microsoft Office
• Willing to work on weekends and public holidays as per schedule.

Interested candidates may send their updated resume indicating availability to [email protected]

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Engage with current and new clients via email, WhatsApp and social media to facilitate order enquiries.

· Manage orders placed by clients on our website

· Manage customer feedback and service recovery.

Requirements:

· Some experience in customer service industry

· Proficient in managing comms channels like WhatsApp and email

· Well-organised with good time management

· Personable and professional

· Work well in a team environment

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 9.30am-6.30pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

Job Description:

• Conduct market research to identify new business opportunities within the flour industry.
• Address and resolve customer complaints by providing expert advice and troubleshooting to ensure satisfactory end-product quality.
• Offer technical support to both existing and potential customers, including demonstrations and recipe recommendations for flour-based products.
• Collaborate closely with the sales team to address customer concerns, strengthen relationships, and expand the customer base to meet sales targets.
• Collect and analyze competitor flour samples in coordination with the QA lab to drive continuous product improvements.
• Prepare and submit timely reports on market intelligence and relevant activities.
• Conduct routine visits and follow-ups as part of after-sales service and customer engagement efforts.
• Undertake studies and tasks as assigned by management to support business objectives.
• Develop in-depth technical knowledge of complementary food products, such as vegetable oils & fats, chocolate, dairy, seeds & nuts, and other baking ingredients.
• Provide technical support for complementary food products as needed.

Education & Qualifications:

• Bachelor’s Degree in Food Technology, Food Science, or a related field.

Relevant Experience:

• A minimum of 3 to 5 years of experience in technical support or technical sales, within the food industry.

Technical Skills & Professional Knowledge:

• Proficiency in Microsoft Office Suite.

Competencies:

• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Specialized technical knowledge in a specific food ingredient category or application.
• Keen awareness of market trends and competitor activities, particularly regarding quality deviations.

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Responsibilities:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

• Working in an International MNC Accounting, Tax, M&A and Consulting firm
• Work life balance
• Supportive environment with low staff turnover rate
• Salary up to $6,000

Job Description:

Our MNC client, an Accounting, Tax and M&A firm is currently looking for a Accounts Executive/ Senior Accounts Executive (Accounting Firm) to work in their company.

Job Responsibilities:

• Prepare month end closing and annual financial statements for clients
• Preparation of simple tax reports.
• Ensure firms’ service standard and reporting deadlines are met
• Liaise with clients, auditors and tax agents
• Any ad-hoc duties

Job Requirements:

• Degree in Accounting or professional qualification (CPA, ACCA or equivalent) is preferred
• At least 2- 3 years of experiences in handling similar position
• Familiar with Singapore Financial Reporting Standard (SFRS) or IFRS
• Dealing with preparing of full set of basic Financial Statements and basic
• Corporate Tax Returns for small to middle company (including Asset holdings company)
• Candidates with experience working in accounting service firm preferred
• Independent, organised and able to work at fast paced environment
• Basic knowledge of Excel / Word
• Candidates having experience on Audit or Financial due diligence preferred

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Accounts Executive/ Senior Accounts Executive (Accounting Firm)- TK" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

About the role:

• As a Regional Customer Marketing Manager for the Asia region, you will play a key role in conceptualizing, developing, prioritizing, and carrying out compelling marketing strategies and plans with regional commercial stakeholders, functional marketing teams and alliance partners to accelerate lead conversion and market share in existing customer base and net new accounts.
• You will be responsible for owning end to end marketing plans and budget, from prospect acquisition to engagement to conversion via tactical marketing mix including events, social media and digital platforms.
• In this role, you will identify, create, and scale cost-effective customer acquisition and lead generation campaigns across new and established target market audiences.
• Success in this role relies on the ability to build collaborative relationships at multiple levels internally.
• A positive, upbeat approach and the ability to manage several simultaneous tasks and projects whilst remaining calm and focused are also key factors to successful performance.

Your background:

• In this pioneering role, you'll be the architect of our inbound marketing strategy, leveraging inbound tactics and marketing technology to drive website performance, lead conversion, and market share growth.
• You'll collaborate with regional and global marketing teams to develop and execute data-driven campaigns that attract, engage, and convert high-value audiences.
• You will shape a data-driven strategy and drive execution for accelerating pipeline through inbound marketing tactics.
• You will connect the dots between innovative Mar Tech and traditional multi-channel marketing tactics, using technology to power personalization-at-scale and seamless engagement experiences to target audiences and for re-marketing.

Mandatory Skillset:

• Inbound Marketing Campaigns: Expertise in designing, executing, and optimizing inbound marketing campaigns to attract, engage, and convert target audiences.
• Analytics and Action from Insights: Proficiency in interpreting data from marketing campaigns and other sources, turning insights into actionable strategies to improve performance and ROI.
• MarTech Products: Hands-on experience with marketing technology platforms, tools, and solutions to automate, optimize, and measure marketing activities.
• Customer Analytics & Data Management: Skilled in analyzing customer data to derive meaningful insights and applying these insights to drive personalized marketing efforts and customer engagement.
• Chatbots and AI Assistants: Experience in integrating and managing AI-driven tools, such as chatbots and virtual assistants, to enhance customer interaction and support.
• B2B Marketing with Digital Focus: Demonstrated success in B2B marketing, particularly in utilizing digital marketing strategies to drive lead generation, brand awareness, and customer retention.

EA License Number : 11C4879

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

· Manage invoicing.

 Achieving quality service & maintaining good customer relations

 Attend to all complaint/feedback related to customer issue.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Senior Field Service Engineer

Work Day: Mon to Fri

Mon to Fri – 8.30am to 6pm or 8am to 5.30pm

Salary range: up to S$4,200

Location: Taiseng

Job Scope

• To oversee FSC operations and liaison with Business Units to ensure RMA units meet the quality standards, deliver on time, manage the P&L of FSC Section and provide excellent service to the Groups.
• To manage and drive RMA output productivity .
• To coordinate with internal teams such as Test & Pack, Material Planning/Logistics and Repair Analyst, to gather information to plan for RMA repair, provide schedule plan to drive for FSC RMA Output to meet Business Units shipment.
• To manage a group of Technicians/Engineers to conduct verification and 1st level failure analysis of respective BU RMA non-conformance unit, identify the cause of defect / non-conformance feedback, provide technical support in response to queries or concerns raised till closure.

Requirement

• Diploma/Degree in Engineering or equivalent.
• Min. 3 years industrial working experience in networking products and PCBA environment.
• Good organising skill and self-motivated.
• Able to work independently and as a team.
• Good leadership skill to lead a team.
• Positive attitude and work well with people.
• No shift work or site work required.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Customer Service Executive

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Paya Lebar
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279