Total 56 network engineer job vacancies in Customer Service category in d06 beach road high street

Overview

The Marine Parade Community Space Ltd (MPCSL) is a charity and Institute of a Public Character established to look after vulnerable residents in Marine Parade. Its main role is to run the upcoming Marine Parade Community Care Hub, a social service Hub that will be operation in late 2025.

The Head, Caregiver Support Network (CSN) will oversee the running and development of the CSN programme which was launched in 2022 to look after caregivers in the community. The CSN programme is a programme of MPCSL.

Expectations

The Head role is a dynamic one, and candidates are expected to take ownership of the role and CSN’s development. The candidate must take an interest in maintaining existing relationships with community partners, understand the community’s culture, and build/ grow new relationships.

The role is also hands-on, and requires the candidate to be adept at both strategic thinking and handling the day to day operations of the programme.

Qualifications

Candidate must have minimally a bachelor’s degree and have experience leading small teams. Candidate must have good written English capabilities. Experience in the social service sector is a bonus.

Attributes

Candidate must be a team player and be supportive of his/ her colleagues. Candidate is required to take on a mentoring role towards his/ her subordinates.

Candidate must have a problem-solving attitude and be able to take on tasks independently and complete them comprehensively. The candidate must show a heart for the cause.

Responsibilities

CSN Operations:

Guide the Programme Manager(s) on the day-to-day operations of the programme, including:

• Managing new enrolments
• Executing the activities of the programme
• Managing the Caregiver Relief Fund

Supervise and mentor the Programme Manager(s) and ensure their positive development

CSN Planning:

• Oversee the strategic development of CSN, and ensuring it meets its intended targets
• Engage the CSN Sub-Committee

Caregiver Clubhouse/ Resource Centre:

Oversee and manage the development of the upcoming Clubhouse/ resource centre

CSN Admin:

• Ensure sustained funding for the CSN programme
• Be responsible for the use of funds ringfenced for CSN
• Engaging donors and preparing the necessary reports/ updates for donors/ grant bodies
• Application of new grants to fund CSN

Interested candidates can email their CV to Mr. Derrick Wong at [email protected]

Relevant information: www.facebook.com/CaregiverSupportNetwork

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Excellent communication skills
• Interpersonal skills, active listening
• 1 year previous Service desk or equivalent experience
• Attend to Phone, Email and any other online queries where applicable
• Excellent organisational skills
• 1 year previous Service desk or equivalent experience
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
• ITIL Knowledge will be a plus
• Comply to process and procedures
• Admiistrative tasks


Must have Talent / Skills

• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations

• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

Key Responsibilities:

• Conduct site acceptance tests, oversee commissioning processes, and assist with the start-up of Insulating Glass machinery.
• Interface with customers for after-sales service, identify their needs, and provide tailored solutions.
• Address and resolve on-site maintenance issues by troubleshooting and offering technical support.
• Work collaboratively with customers to fulfill repair schedules effectively.
• Deliver training sessions to help customers optimize product performance.
• Provide feedback from the field to engineering and production teams for product improvements or new designs.
• Ensure compliance with validation processes, including product applications, controls, and documentation.

Requirements:

• Must be very willing to travel as there are times the travelling can take up to 8 weeks.
• Physical ability to handle heavy machinery parts and tool kits (>30kg).
• Ability to read and interpret technical drawings.
• Prior working experience in a technical servicing role is a must.
• Hands-on experience in servicing and the ability to work independently at job sites.
• Willingness to travel for service assignments within the SEA region.
• Strong problem-solving skills and a customer-focused mindset.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

IT Helpdesk Engineer (Temp)

Work Location: Downtown Core, Singapore

Job Type: 1-month service contract, subject to renewal

About the Role:

This role is crucial to maintaining smooth IT operations during the absence of a regular team member. The candidate will provide first-level technical support, troubleshoot IT-related issues, and ensure seamless service for internal stakeholders.

Primary Responsibilities:

· Provide first-level technical support for hardware, software, and network-related issues.

· Respond to IT service requests via email, phone, or in-person, ensuring timely resolution.

· Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.

· Manage user accounts, passwords, and permissions in systems like Active Directory.

· Maintain accurate documentation of issues, resolutions, and support activities.

· Assist with system updates, routine maintenance, and troubleshooting network connectivity.

· Coordinate with senior IT staff or external vendors for issue escalation.

· Support IT projects and perform ad-hoc tasks as required by the IT team.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· At least 3 years of experience in IT helpdesk or technical support roles.

· Proficiency in Windows OS, MS Office Suite, and basic networking concepts.

· Hands-on experience with remote desktop tools and ticketing systems.

· Familiarity with PC troubleshooting, Trend Micro support, and Microsoft Outlook issue resolution.

· Strong problem-solving and communication skills.

· Ability to prioritize tasks and handle multiple requests efficiently.

How to Apply:

Ready to join Thatz?You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$4000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Your Role

• We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician (electrical diagram,Electrical circuit) repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3500 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Responsibilities:

1. Manage the day-to-day operations of Privileged Identity Access Management (PIAM), including patching, policy configuration, and onboarding of privileged accounts.
2. Conduct regular evaluations of the PIAM tool, suggest improvements, and optimize it as needed.
3. Collaborate with the InfoSec team to enforce access policies and carry out regular recertification checks in alignment with established processes.
4. Develop and maintain comprehensive documentation for operational procedures and system configurations.
5. Provide technical expertise to promptly respond to and remediate PIAM-related operational issues.
6. Support operational activities as needed and promote the adoption of identity and access management practices aligned with the company’s Zero Trust Architecture Framework and privileged access management policies.

Qualifications/Skills:

1. At least 3 years of experience in Information Security, with a minimum of 1 year focusing on Privileged Access Management (PAM). Hands-on experience with Safeguard is preferred. Candidates with over 3 years of hands-on experience may be considered for an Engineer role.
2. Strong knowledge of Identity and privileged constructs within on-premises environments. Experience with cloud environments is an added advantage.
3. Solid understanding of LDAP, directory services, application servers, databases, operating systems, and network infrastructure.
4. Diploma or Degree in IT or a related computing field.
5. Strong team player with the ability to work effectively with minimal oversight within a team and across domains.
6. Excellent analytical and problem-solving skills.
7. Adaptable to changes and flexible in handling dynamic challenges.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Role:Desktop Support Engineer L2

JD:

Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Working with vendor support contacts to resolve technical issues within the desktop environment.
Troubleshooting and repairing hardware and network connectivity issues.
Providing end-user support, resolving technical issues, and providing technical assistance for all Operating System and workstation applications.
Performing system upgrades including the installation of new hardware and software.
Ensuring systems interconnect seamlessly with diverse systems and active directories.
Documenting incidents, problems, and resolutions for future reference and for the knowledge base.
Training and guiding staff on the use of hardware and software.
Assessing the need for system reconfigurations (minor or significant) based on request trends and make recommendations.
Ensuring the security of desktop computers and data by establishing and following appropriate access controls.
Participating in hardware and software reviews and recommending purchases.
Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

What you'll be doing

• Provide 1st and 2nd level IT support for local and remote users, ensuring smooth daily operations
• Monitor and maintain end-user devices, including installations, configurations, and updates
• Manage IT assets, including tech refresh, preventive maintenance, and software licenses
• Oversee procurement of IT equipment and software, ensuring efficient processes and vendor management
• Maintain accurate asset records and ensure stock availability for end-user computing needs
• Support the implementation of new technologies to enhance system efficiency
• Perform additional IT tasks as required

What we're looking for

• Diploma level and above in Information Technology
• 1 - 3 years of experience in providing IT support to end-user community, preferably in Healthcare
• Proficient in task tracking and resolving minor IT issues

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Title: Assistant Field Service Engineer (1-Year Contract)

Company: [Global MNC Company in Power Solutions]

Location: [Location]

Job Summary:
Join our team as an Assistant Field Service Engineer, where you will assist in testing, commissioning, and startup operations for transformers and switchgear. Ideal candidates have 1-2 years of experience in electrical engineering or field service, with a strong interest in power equipment and safety practices.

Key Responsibilities:

• Support the testing, commissioning, and start-up of transformers and switchgear on-site.
• Assist senior engineers in troubleshooting and ensuring systems operate according to specifications.
• Conduct routine inspections, maintenance, and documentation of service activities.
• Adhere to all safety guidelines and work collaboratively with on-site teams to ensure smooth operations.

Qualifications:

• Diploma in Electrical Engineering or a related field.
• 1-2 years of experience in field service, ideally with power systems or heavy electrical equipment.
• Basic knowledge of transformers, switchgear, and safety standards.
• Strong communication skills and willingness to travel to various project sites.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Senior Technician responsibility for support troubleshooting and repair work on welding machine. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Support Support production troubleshooting and repair on welding machine
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of experience in electrical and electronic/ in service of welding products/system background.
• A team player with good communication and interpersonal skills.
• Willing to travel overseas

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3800 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About Us:

We are a global leader in technology and data services, offering innovative solutions to clients worldwide. We are currently seeking a Customer Service Engineer to join our team in Singapore. This role is critical in providing technical support to our customers and ensuring that they receive timely and effective solutions to their technical issues.

Job Summary:

The Customer Service Engineer will be responsible for providing technical support to customers, troubleshooting and resolving issues related to our products and services. You will work closely with both local and remote teams to ensure that customer support requests are resolved efficiently. This role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Technical Support for Customer:

· Provide first-line technical support to customers for issues related to our products, services, and systems.

· Diagnose and troubleshoot technical issues, including software, hardware, and networking problems.

· Collaborate with internal technical teams to resolve complex issues and escalate problems when necessary.

· Ensure timely resolution of support tickets, adhering to established service-level agreements (SLAs).

· Coordinate with Customer Service Team in other site, to provide smoothly 7/24 support experience for our global customers.

2. Customer Communication:

• Communicate effectively with customers to understand their technical issues and provide clear, concise solutions.
• Provide regular updates to customers on the status of their support requests, ensuring transparency and trust.
• Conduct remote troubleshooting and support sessions with customers to resolve issues in real-time.

3. Documentation and Reporting:

• Maintain detailed documentation of customer interactions, issues, and resolutions using the company’s ticketing system.
• Provide regular reports on support activities, including issue trends and resolution times, to senior management.
• Contribute to the development of internal and external knowledge bases by documenting common issues and solutions.

Qualifications:

• Bachelor’s degree in a related field (e.g., Information Technology, Computer Science, Engineering) or equivalent experience.
• 2-4 years of experience in a technical support or customer service engineering role.
• Strong technical knowledge in IT infrastructure, networking, system and software troubleshooting.
• Language Requirements:
  • Fluency in English and Chinese (Mandarin) to communicate with local customers and teams.
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues.
• Strong customer service skills, with the ability to provide clear and concise technical guidance to non-technical customers.
• Experience using support ticketing systems (Jira).

Preferred Qualifications:

• Familiarity with data center operations, cloud services, or IT infrastructure.
• Experience supporting global customers across various time zones.
• Knowledge and expierence of NVIDIA AI Infra eco-system is a plus.
• Knowledge of Linux System Administration, or AI development, training or inference is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with potential on-call responsibilities to handle urgent customer issues.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A fast-paced, dynamic, and collaborative work environment.

About us

Our Client is a leading provider of air conditioning and refrigeration services in the region. With a reputation for excellence and a commitment to innovation, we pride ourselves on delivering tailored solutions to meet the unique needs of our diverse client base. Our talented team of service engineers are the backbone of our operations, and we are dedicated to providing them with the resources and support they need to excel in their roles.

Apply now for this exciting opportunity to join our team as a Service Engineer (Chiller) and be a part of our continued success.

What you'll be doing

• Performing scheduled maintenance and servicing on commercial chiller systems
• Troubleshooting and diagnosing any technical issues with chiller equipment
• Repairing and replacing faulty components in a timely and efficient manner
• Maintaining detailed records of all service activities and equipment performance
• Providing excellent customer service to clients and ensuring their complete satisfaction
• Collaborating with the broader team to implement new technologies and improve processes

What we're looking for

• Relevant technical qualifications in air conditioning, refrigeration or a related field
• Minimum 3 years of hands-on experience servicing and maintaining commercial chiller systems
• Strong troubleshooting and problem-solving skills to quickly identify and resolve issues
• Excellent communication and customer service skills to liaise with clients effectively
• A keen eye for detail and the ability to maintain accurate records and documentation
• A proactive, team-oriented approach and a commitment to continuous learning

Interested applicants can email your resume to [email protected]

EA Personnel : Daniel Chua

EA Licence: 14C7135

EA No: R1103353

Responsible for the construction, testing, installation,
operations & facility management of client platforms to meet agreed business needs & service levels.

- Perform troubleshooting for client platform related problems.

- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

- Perform service request related to client platforms.

- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

- Involve in client platform implementation/upgrade project.

- Manage client platform implementation/upgrade project.

- Perform on research/evaluation of client platform tools.

- Provide systems related technical advice to customers or project team.

- Manage client platform management systems.

- Manage systems changes through change request process & provide status reports to the relevant parties.

- Perform client platform related presales tasks.

- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.

- Ensure service level meet requirement. Propose and implement action plan when required.

- Established facility management standards/best practices to ensure
operation consistency across project/facility management teams.

We are seeking a dynamic and experienced Service Engineer to join our team. In this role, you will be responsible for providing technical support and services related to our power generation products, including electrical and control systems. The ideal candidate will have a strong engineering background, excellent problem-solving skills, and a passion for customer service.

Key Responsibilities:

• Provide on-site technical support and troubleshooting for electrical and control systems related to power generation products.
• Perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.
• Travel extensively across the Asia Pacific and Southeast Asia regions to support customers and projects.
• Collaborate with team members and cross-functional teams to resolve technical issues efficiently.
• Maintain strong customer relationships, ensuring their needs are met and expectations exceeded.
• Stay updated on industry trends, technologies, and product developments to provide informed solutions.

Qualifications:

• Diploma or degree in Electrical or Mechanical Engineering.
• Minimum of 5 years of relevant experience in a similar role.
• Strong problem-solving skills and a task-oriented approach.
• Excellent customer service orientation and enthusiasm for power generation products.
• Experience with electrical and control systems, particularly with John Deere ECU and KDI ECU, is advantageous.
• Candidates with equivalent professional backgrounds will be considered.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

1. Troubleshooting, servicing and repairs of all devices Laptop/Mobile/Desktop

2.Providing high-level technical support to external customers at their location

Interfacing with cross-functional work teams such as field applications, customer support/services, product management.

3.Creating and maintaining service information in the company enterprise database

4.Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application.

5.Updating the software, in case of software related issues.

6. Cloud Based MS Office and Accounting Application Expertise.

Industry: Hardware and Networking

Functional Area: IT Hardware , Technical Support, Telecom Engineering, Cloud Technician.

Role: Senior Service Engineer/Technician

*must willing to fly customer zones as per project assigned.

Employment Type: Permanent Job, Full Time

* 8 to 12 years of experience performing Service Engineer in a large enterprise environment

* Exceptional customer service skills with expertise in troubleshooting, diagnosing and solving complex

computer-related problems.

* Ability to work professionally with all levels of client organization staff.

*A wide degree of creativity, leadership, and latitude is expected.

*Relevant and demonstrable technical support service experience in a software environment.

*Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application