Total 19,735 service centre manager job vacancies in Customer Service category in Singapore

Role and Responsibilities:

• Serve as the primary interface between our organization and members.
• Assist members in making informed decisions about their financial savings.
• Provide personalized service through various channels (calls, counters, text messaging, contact centers).
• Build and maintain positive relationships with members.
• Identify and address members' needs to achieve satisfaction.

Required Skills and Qualifications:

• Strong customer service skills (phone, email, face-to-face).
• Relevant experience in a call center environment.
• Excellent communication skills (active listening, clear articulation).
• Problem-solving and conflict resolution abilities.
• Ability to learn quickly and think critically.
• Customer-first mindset.
• Ability to provide efficient support and resolve issues.

Additional Information:

• Position is on a 1-year full-time contract with potential for renewal

Job Description & Info

- Performing reception and front desk duties.

- Portering and Triaging duties such as transfer of patients from one location to another.

- Attending to all enquires of patients and visitors including phone

enquiries.

For interested candidates, please send your updated resume:

Job Description:

• Provide frontline customer service
• Scheduling of appointment and patient registration
• Handling phone calls and inquiries
• Handle administrative and ad-hoc duties

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Join Our Team!

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Administrative Assistant. As a key member of our academy, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our team to deliver exceptional programs and events.

Responsibilities:

· Handle lesson enquiries and respond to customers in a timely and professional manner

· Coordinate group lesson times and liaise with parents and coaches

· Book students in with coaches through our academy booking system

· Engage with club members and guests at the driving range to promote programs and the academy

· Coordinate with finance for customer payments, invoicing, and posting/reconciling credit card sales

· Take student payments, create invoices, and record sales

· Maintain accurate student package records on our academy booking system

· Generate and update customer database lists for marketing purposes

· Follow up with students to ensure their experience is exceptional

Requirements:

· Positive demeanor with excellent customer service and interpersonal skills

· Excellent communication skills, both verbally and in writing (email and text)

· High level of initiative, driven, and attention to detail

· Efficient at planning, prioritizing, organizing, and executing tasks

· Able to deal with customers in a tactile, friendly, and confidential manner

· Availability to work 6 days a week, including Saturdays and Sundays

· Previous experience in a customer service role is preferred

· An interest in sports, ideally golf, will be an advantage but is not required

What We Offer:

· Competitive salary and benefits package

· Opportunity to work in a dynamic and growing sports academy

· Ongoing training and development opportunities

· Collaborative and supportive team environment

*Bonus incentives*

If you are a customer-focused individual with excellent administrative skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter with photo outlining your experience and qualifications for the role.

We look forward to hearing from you!

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope

· Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)

· Liaise with forwarding agents, clients, and the warehouse department.

· To make sure clients' goods are sent on time and send billing of the invoices.

· Responsible for clients' inquiries such as tracking and tracing shipments.

· In charge of administration matters relating to the Air and Sea operation set-up.

· The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

· The job will require providing the quotation, sales follow, sales forecast, and sales presentation.

· Generate and review sales quotations, order processing, and invoicing.

· Review customer sales orders, proposals, purchase orders, and related information.

· Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

· Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.

· Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

· Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Job Requirements

· Min. Diploma and above in logistics/ Supply Chain or equivalent

· At least 1-3 years of relevant shipping experience

· Knowledge of MS Excel, Words, Microsoft Dynamic Navision 365 and control of documents.

· Proficient in handling shipping documents and familiar with INCOTERMS

· Have customer service skills.

· Have knowledge of HS code and Strategic Goods Control preferred.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

Main Responsibilities

-Report to the Restaurant Manager or management staff appointed by the Company.

-Play a vital role in providing excellent dining experiences to our guests.

-Responsible for delivering exceptional service, taking orders, serving food and beverages, and ensuring guest satisfaction.

-Assist in cleaning and resetting tables for the next guest.

-Anticipate guest needs, responding promptly and courteously to requests or issues.

-Serve food and beverages to guests, ensuring accuracy and timeliness.

-Uphold high standards of professionalism and customer service at all times.

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Other duties

To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, cleaning and table setting and may need to maintain cleanliness of restroom.

Requirements

-The ideal candidate should possess strong communication skills, attention to detail, and a friendly and professional demeanour.

-Ability to work flexible schedules, including evenings, weekends, and holidays.

-Physical stamina to stand and walk for extended periods and lift and carry trays or equipment as needed.

-Strict sense of hygiene and safety standards

-Basic language skills

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $2800*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About us

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

At SCC we believe that:

· Utilizing our individual strengths as neighbours makes anything possible.

· We have the potential to develop into a network of people who support one another.

· In times of need, we help others by giving back to them, and we receive in return.

· This community can serve as a setting for self-help, encouragement, and mutual support.

Our Approach

Adopting an all-encompassing strategy, we utilize the community to stimulate reciprocal assistance via social ties and inclusivity, with the objective of enabling low-income and susceptible households and realizing the complete potential of the upcoming generation for revolutionary transformation.

What are we looking out for?

As an I.T Support Executive, the ideal candidate shall assist in Management and team operations providing administrative support, including basic IT support for current and new drives and initiatives.

The ideal candidate shall support and work closely with the Administration Manager to ensure the smooth operations of the organisation and in general administration.

About the role of IT Support Executive

· We are built on strong values and ethics and are seeking like-minded candidates to join the team where tech meets heart, and every troubleshooting session is a step towards helping those in need. Reporting to: Admin & Operations Manager and Deputy Director and support following aspects of scope:

Technical Support / Maintenance and Monitoring / User Support and Training / System Administration / Project Support / Problem-Solving and Troubleshooting / Collaboration and Coordination

Responsibilities:

· Day-to-day IT helpdesk support, hardware setups, etc. Server Administration and Network / Firewall / VPN / Synology maintenance.

· Manage and configure POS and ERP system settings. Support and manage store opening projects across multiple regions.

· Liaise with HQ IT for all group initiatives, protocols and systems implementation.

· Provide and troubleshoot comprehensive level 1 and/or level 2 helpdesk support for internal team.

· Facilitate and set-up AVS/video conferencing before for general meetings.

· Keeps critical services such as desktop operating systems, security patches, email/Office365 tools, and shared storage running at peak performance and working to prevent downtime.

· Upkeep and ensure that IT hardware/software are running smoothly in working order and up to date.

· Manage software licenses, ensuring that it is up-to-date and timely renewals & streamline and maintain IT-related contracts with clear SLAs.

· Ensure and safeguard proper management of data through migration/backup missions.

· Collaborate on projects, adding inputs and contributing to the success of implementation.

· Ensure that IT-related policies are current, and organised, concurrently be updated on new developments in IT sector.

· Any other ad-hoc duties as assigned by Admin & Operations Manager.

Requirements:

· Degree/Diploma in Computer Science, Computer, Information Technology, Electronics Engineering, or equivalent or related studies with 3 to 5 years working experience or more. Minimally at least 2 years of IT experience. (Fresh Graduates are welcome to apply.)

· Good experience in Windows, Networking and Firewall administration, maintenance and technical support. Experience with hardware and system network, including conferencing applications and Audio/Video equipment, and proficiency with Microsoft 365 & Windows applications.

· Experience in configuring and troubleshooting network connectivity issues and good communications with all levels of team and problem-solving skills.

· Ability to articulate complex technical concepts in simple language.

· Team player and be independent in executing work-related jobs. Occasional travelling might be required.

· Demonstrated written communication skills to create useful support logs/reports. Good analytical and problem-solving skills to troubleshoot and diagnose issues.

· Strong in project and time management skills to provide updates and fixes within a promised time frame. Ability to work independently with a proactive skills, strong ability to multitask.

· Customer service and collaboration skills to interact professionally and positively with internal and external stakeholders.

· Will be an added advantage to possess Tech Certifications (CompTIA A+, MS365 Admin).

We provide:

• Career development opportunities
• Flexible working hours
• AWS / Bonuses
• Health insurance
• Wellness programmes and many more…

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection use, and/or disclosure of personal data by SCCFSC to carry out its nature of business in compliance with the relevant provisions of the Personal Data Protection Act 2012 © 2024 South Central Community Family Service Centre Privacy Policy.

Join Our Team at Hoshino Coffee!

Are you passionate about delivering exceptional customer service in a warm and inviting atmosphere? Do you thrive in a fast-paced environment where every day brings new opportunities to connect with people? If so, we want you to join our team at Hoshino Coffee as a Part-Time Service Crew Member!

About Us:
At Hoshino Coffee, we pride ourselves on offering an authentic Japanese cafe experience to our customers. From our freshly brewed premium coffees to our delectable desserts and savory dishes, we are committed to providing a memorable dining experience that keeps our customers coming back for more.

Responsibilities:

• Greet and welcome customers with a friendly and engaging demeanor
• Assist customers in selecting menu items and provide recommendations as needed
• Take orders accurately and efficiently
• Serve food and beverages promptly and with care
• Maintain cleanliness and organization in the dining area
• Work collaboratively with team members to ensure smooth operations

Requirements:

• Commit minimum 20hours/week, including evenings and weekends
• Prior experience in customer service or hospitality preferred but not required
• A positive attitude and strong communication skills
• Ability to multitask and work effectively in a fast-paced environment
• Willingness to learn and adapt to new tasks and procedures

Benefits:

• Opportunities for advancement and career growth
• Training provided to enhance your skills and knowledge
• 75% Discounts on food and beverages for team members
• A supportive and inclusive work environment
• Yearly bonus (subjected to meeting certain requirements)
• Company Reimbursement of Basic Food Hygience Course

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Curriculum Manager (Primary English language)
Location: Thomson Plaza (574408) ; visit another branch at Tampines, Punggol, Parkway, Bukit Timah when needed.

Working days: Tuesday - Saturday
Working Time: 44 hours per week | Must be comfortable to work 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)
Salary: $5500 - $6500 (depends to qualification and experiences)

Job Responsibility:

Curriculum Manager:

• Set the framework for Primary English language curriculum and pedagogy, ensuring that it is in line with MOE guidelines and delivering a learning experience that is fun, challenging and brings desired results.
• Clearly articulate the differentiating factors of the Primary English language curriculum and ensure they are communicated through the materials and lesson delivery.
• Provide leadership in curriculum planning, design, research and innovation.
• Stay current with curricular trends and ensure changes in Singapore’s MOE guidelines are promptly integrated into curriculum.
• Identify and lead a team of writers who will assist in curriculum development, be responsible for the training and development of the writers and ensuring that submission deadlines are met.
• Review and identify any learning gaps in students’ learning and develop effective and innovative programmes to bridge the gaps.
• Actively scan the internal and external market and develop programmes to provide growth opportunities in expanding student population.
• Develop Holiday programmes that are innovative and effective, capturing new growth opportunities.
• Take on writing curriculum duties for 2-3 levels, on top of overseeing the curriculum team.
• Conduct level meetings on a termly basis to communicate curriculum goals with teachers, and to solicit feedback from teachers about enacted lesson outcomes.

Teaching Duties

• Deliver quality lessons of up to 5-7 classes per week.
• Display strong classroom delivery skills through thorough lesson planning in accordance with methodologies endorsed by the Company.
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience.
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson.
• Perform required classroom administration responsibilities efficiently (attendance taking, checking students’ files etc).
• Be proactive in arranging “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join.
• Foster good relationships with students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home.
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned.
• Take on projects and initiatives as directed by the Management team.

Requirements:

• Degree in English Language, English language Literature, or related field.
• Minimum 5 years of work experience in curriculum planning, development, training and teaching English language and creative writing in an enrichment industry in Singapore.
• Minimum 2 years of work experience in managing a curriculum team.
• Proficiency in designing various types of assessments, including formative, summative, performance-based, and portfolio assessments.
• Familiar with the primary English language subject with MOE syllabus.
• Proficient in Microsoft Office, familiar with other software like Illustrator or Photoshop is a plus.