Total 17,223 service operations manager job vacancies in Customer Service category in Singapore

Company Description

Surrey Hills Grocer aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.

As a service ambassador member, you will assist in serving drinks and food. You will also be expected to manage the cashier and assist in other grocer operations whenever necessary.

Depending on the shifts provided, you will also be assisting in front-of-house operations to setup, and close the space of our outlet, ensuring that proper hygiene standards are met.

Job Description

· To support the outlet manager in running the operation.

· To provide service according to procedures and standards established by the F&B Department

· Serve food and beverages to the tables

· Provide excellent customer service to customers

· A responsible and independent individual who is able to upkeep the standard of service at our cafe.

· Someone who is able to react quickly and work well in a fast-paced environment

· Any other duties assigned by the management from time to time

Requirement

· No Experience welcome

· Prefer to Have Food Hygiene Cert

What you can expect to gain from the job:

· An opportunity to work in a unique F&B concept involving both a grocer and a café.

· Staff Meals and Discount across all outlets

Interested applicants please WhatsApp 83321427.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

IT Service Desk Engineer

Job Title: IT Support Engineer

Work Location: Central, Singapore

Job Type: 1 to 3 Years Contract, subject to renewal

About the Role:

The role focuses on providing comprehensive ICT support, including Desktop/Portable computers, software, CLIENT applications, and basic network issues. The ideal candidate will serve as the Single-point-of-contact (SPOC) for Helpdesk services, analyze business requirements, develop system solutions, and ensure quality through testing. Responsibilities include supporting users during UAT and post-implementation, maintaining documentation, and collaborating with stakeholders. The candidate will also participate in ICT projects such as upgrades, maintenance, and relocations.

Primary Responsibilities:

1) Service Desk Support Services:

· Serve as the Single-point-of-contact (‘SPOC’) for Helpdesk support services, providing comprehensive phone and onsite support for ICT-related issues (Desktop/Portable computers, standard software, CLIENT applications, Laptops, PCs, Printers, Scanners, Storage servers, and basic network issues), ensuring timely follow-up and resolution of all incidents/issues/requests.

· Follow up on and close all incidents/issues/requests accordingly.

· Immediately report and support production by providing solutions when incidents occur.

· Maintain documentation and improve Standard Operating Procedures.

2) On-site Support Services:

· Deliver on-site support for Desktop/Portable computers, standard off-the-shelf software, and application as needed.

· Assist in basic server and network setup/configuration, including monitoring system capacity and availability.

· Participate in other ICT-related projects or activities such as upgrades, changes, maintenance, and relocations.

Job Requirements:

· Higher Nitec or Diploma in IT, Computer Science, Information Technology, or related field.

· Preferably with some relevant working experience and proficiency with Email applications and software used in industries such as Insurance, Pharmaceutical, Healthcare, Real Estate, or Hospitality.

· Possess ITIL Foundation certification.

· Strong interest in providing business application technical support to corporate end users.

· Customer-oriented, patient, and a strong team player.

· Good communication skills.

· Fresh IT graduates are welcome to apply.

How to Apply:

Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Our client is a Singapore-based motor and travel insurance provider, established over a decade ago. They are currently looking for a dependable individual to join their customer service team.

Key Responsibilities:

• Handle all customer inquiries, both pre-sale and post-sale, and maintain ongoing customer relationships.
• Deliver exceptional customer service to ensure high levels of customer satisfaction and retention.
• Serve as the primary contact for all customer interactions, utilizing telephone as the main communication method, along with email and live chat support.
• Manage incoming calls related to pre-sales inquiries, sales, and post-sale customer service requests.
• Achieve the KPIs set by the team manager.

Requirements:

• Diploma holder or GCE 'O' level; relevant customer service experience is advantageous.
• General Insurance certification is a plus.
• Strong communication skills with a proactive, positive attitude.

This is a contract role with a duration of 1 year.

(EA: 94C3609/ R23114633)

Admin Duties for WSQ Operations

• Create and upload course runs in the Training Partner Gateway (TPG) portal.
• Create sessions under the different course runs in TPG portal according to our timetables.
• Verify all the entries for the new students’ particulars and upload them into the course enrolment session under TPG.
• Check status of all the course runs/sessions & enrolment creations under TPG notification session and follow up accordingly.
• Monitor attendance for all the students registered under TPG.
• Coordinate with relevant course coordinators for any changes to the course runs and sessions.
• Submit and upload assessment results for all participants under the Registered Training Provider (RTP) programmes.
• Download all the Statement of Attainments (SOAs) for the various RTP programmes.
• Handle all administrative and logistic matters pertaining to TPG.
• Undertake all TPG related trainings initiated by SkillsFuture Singapore (SSG).
• Provide support in setting up the Student Management System.
• Provide administrative support for Resource Planning & Assessment (RPA) if needed.
• Assist the Planning and Compliance Team for the purposes of document submission and audits.
• Plan and manage the operations of programmes for WSQ and Non-WSQ courses;
• To propose and implement marketing action and sales plans to achieve organisational objectives and sales targets for designated market segments.
• To develop new business opportunity with current and new clients.
• To attend to customer's enquiries/ feedback and follow up with after sales service.
• To co-ordinate activities to ensure successful programme implementation and delivery.
• To assist with data collection and preparation of reports.
• To ensure timely submission of information on the TMS portal and processing of trainee applications.
• To ensure compliance to requirements stipulated by the relevant agencies, which include but not limited to SSG, WSG and PDPA. Such requirements include timely submission of attendance, results, proper documentations such as proposals, contract agreement course applications, meeting minutes/reports with clients.
• Review and improve work processes;
• Any other tasks, reasonable and within the scope of the appointment, as and when assigned by management.

Marine Service Engineer

Location at Tuas, work on site (sea)

5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm

Salary: $ 3,000 - $5,000 + AWS (Dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances, gross can reach $7,000 - $10,000

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Min Diploma in marine / mechanical / engineering qualification
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Prefer someone with maintenance experience in marine engine makers like MAN and Wartsila
• Training period at office (Tuas), after training will work on site
• Willing to work in shipyard / anchorage environment

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• Preferred 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in Englishd

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working hours

• 5 day work week
• 11:00am to 10:30pm(1.5hr break) daily
• OT Payable after 44 hours

Service Technician (Medical Device)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Responsibility

• Taking responsibilities for repairing and testing of DePuy and Ethicon Endo-Surgery products.
• Managing the tools upkeep and calibration.
• Managing work orders, quotations, and Invoicing of service.
• Managing Repair Centre Upkeep, Housekeeping & Cleanliness.
• Managing spare parts inventory planning, ordering, and receiving.
• Working with Synthes Switzerland and organizations for all repairs related work requirement.
• Using MD S&R to manage the repair activity.
• Performing on site commissioning (installation) and maintenance of medical devices.
• Up to 25% of international travel may be required.
• You might be required to work on weekend.
• Tracking warranties of instruments.
• Performing on-site or over the phone Customer Support.
• Managing Service Logistics (inwards and out wards repairs).

Qualifications, Experience and Competencies:

• Diploma/ Degree in Engineering with minimum 1 year of experience in a field service or technician role.
• Ability to trouble-shoot and guide the service team on all technical aspects.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

About the Client:

An exceptional opportunity for a Customer Service Specialist has just emerged at one of the world's premier financial services institutions.

Responsibilities:

Provide exceptional customer service through handling phone and email inquiries, maintaining accessibility, and efficiently managing service requests for customers and distribution partners.
Key Responsibilities:

• Respond professionally and promptly to customer phone calls and emails.
• Record accurate customer interaction data in the CRM system.
• Follow up with customers effectively and timely as promised.
• Escalate issues and concerns to management for resolution.
• Accurately prepare requests such as policy summaries and beneficiary information.

To succeed in this role, you must deliver exceptional customer service, accurately manage service requests, and communicate effectively while maintaining meticulous attention to detail and integrity.

Skills/Requirement:

Key Requirements:

• 'A' Levels or Diploma with relevant experience preferred.
• Previous experience in an insurance or financial services organization is essential.
• Strong interpersonal and communication skills.
• Cheerful and pleasant disposition.
• Meticulous, detail-oriented, and high integrity.

If this sounds like you or you would like to learn more about the opportunity, please contact us immediately.

Interested? Apply now, as we will be reviewing applications throughout the advertising period!

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Job Duties and Responsibilities:

· Lead operation team in frontline to provide each customer with a wonderful dining experience.

· Be Din Tai Fung brand ambassador, upholding our brand philosophy and company values by demonstrating excellent customer service and maintaining good customer relationships

· Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer

· Handle and resolving guest enquires and feedback (In Outlet, Phone, Feedback Form and Email) promptly

· Initiate and handle the post feedback investigation process and propose preventive actions

· Preparation of Customer Care Memos

· Other duties involve assisting the outlets in charge of operation matters

Requirements:

· Able to work in a fast paced and customer focused environment

· Able to work under pressure and keep to deadlines given

· Able to function efficiently in a team setting and also independently

· Able to resolve customers issues promptly and to customers’ satisfaction

· Good interpersonal, communication, writing and listening skills

· Meticulous

· Proactive to perform job duties and assignment

Purpose of the position:

• Providing technical support on board vessel for installation, service, commissioning, troubleshooting of ZF control systems for the thrusters and ZF throttle controls for the commercial and pleasure/fast craft segments.
• Installation, calibration of monitoring sets including sensors, gauges on ZF marine transmissions.

Responsibilities:

• Providing primary technical support on board vessel for installation, service and repair work of control system of Krimpen and Arco products.
• Assist and support mechanical works for all ZF portfolio products as and when required within his knowledge and understanding. (secondary function)
• Need to work on PLC, electric drive system, stepper drive and other related controls ZF system.
• Check wiring installations, supervise shipyard and ship crew on ongoing installations and repairs. Perform inspections, test completed installations to ensure compliance with approved drawings, workmanship standards and contract specifications.
• Attend meetings at shipyard/vessel, with the owners, ship-crew, consultants, suppliers, technical superintendents, yard-managers, on work that is pending and required to be carried out and in compliance to yard- safety officers requirements.
• Support the Service Manager/coordinator with technical help-desk assistance.
• Assist to train junior/new engineers on the system to help grow the team.
• Monitor and meet the job completion target, in accordance to the ZF makers recommendation and quality.
• Provide clear, precise and detailed acknowledged service reports and timesheets upon each project completion.
• Manage Personal cost, and ensure most efficient schedule on job.
• Constantly strive to improve technical product knowledge through self learning and O-J-T development.
• Develop technical solutions, manage sub-contractors by ensuring technical and safety requirements are followed on the job.
• Prepared to be deployed on short notice local (shipyard, anchorage, workshop etc) or overseas from time to time as per job requirement and demand.
• Team player and effective communication at all levels both internally and externally.
• Remain aware about ZF compliance rules and policies and maintaining full transparency towards ZF Management and Customers.
• Work within a regional matrix in support of the overall growth of the Marine business.
• Travel throughout the region and to product factories as and when needed.

Requirements:

• Min Nitec/Diploma holders in Mechanical/Electrical (Mechatronic) Engineering discipline.
• Good health.
• Willing to travel to site (shipyard, anchorage, OPL) and overseas when required.
• Relevant related job experience would be an advantage.
• Remuneration would commensurate with qualifications & experience.
• Independent, resourceful and proactive in problem solving.
• Computer literate and well versed in Microsoft office.
• Have a positive attitude, able to work under pressure.
• A great team player and an effective communicator.
• Language: English (spoken, write and read), Spoken Mother tongue/ 2nd language/ Local Dialect (will be a bonus).

Basic IT knowledge

Contact Centre Experience

Customer Service Skills

Ability to Multitask / Willing to handle multiple service calls

Ability to handle difficult customers

Ability to draft professional email respond back to customers

Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email

Familiar with excel (lookup, pivot table, graph) to generate reports

Effectively bilingual (English / Chinese)

5.5 days (44 hours per week)

Working hours: Mon to Fri (2 shifts): 8.30am to 5.30pm & 11.30pm to 8.30pm and Sat: 830am to 1pm

Location: Kaki Bukit office

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

What you will be working on

Reporting to the Principal Manager or Team Lead, the Manager will be responsible for the following:

Service Operations

• Support the supervision on the operations which is managed by an outsourced vendor.
• Monitor and verify KPI achievements and ensure that necessary remedial actions are carried out promptly.
• Manage knowledge transfer activities to Customer Service Officers (CSO) and coordinate briefings and trainings conducted by Divisions
• Propose and implement SOPs to improve efficiency, quality and performance consistency.
• Support officers to achieve timely resolution of cases.
• Manage case investigations and review findings on complaints/feedback related to service and quality.
• Ensure prompt service recovery measures are carried out and propose corrective actions to meet quality requirements.
• Facilitate and maintain IT system access rights requests for new officers.

Case Management and Reports

• Triage complex cases among divisions and ensure timely case resolution.
• Manage case investigations and prepare incident report / review findings on complaints/feedback. Manage complicated cases and attend to customers’ feedback.
• Collate and track data/ information/ statistics for regular reports.

Knowledge Management

• Work with Divisions to improve the contents on Service Portal to ensure clarity, accuracy, and completeness of contents.
• Update the Case Categorisation Matrix due to new or changes to programmes/initiatives work with divisions to develop relevant knowledge articles

What we are looking for

• At least 3 years of relevant work experience in service delivery operations and customer service
• Proficient in Microsoft Excel and other tools to perform data analysis and prepare reports
• Possess effective interpersonal and stakeholder engagement skills, and is customer-centric
• Meticulous and attentive to details.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Contract Period: 3 Oct 2024 to 2 Oct 2025 with option to extend until 2 Oct 2026

Working Hours:

• Mondays to Fridays: inclusive of 30 mins lunch break

1. From 6:00 am to 3:00 pm
2. From 9:30 am to 6:30 pm
3. From 12:00 pm to 9:00pm (on needs basis – to support school events, if any)

• Service not required on Saturdays, Sundays and gazette public holidays

Job Description:

• Provide operations support for the smooth and effective operations of the school
• Maintain the general cleanliness of the school including equipment(s) and workplace
• Lock and unlock the doors of the classrooms and other rooms in the school
• Open/close windows and doors of clsssrooms and other rooms in the school
• Open and close the gates, doors of office and other buildings within the school premises
• Provide logistical support for school events and activities including carrying and arranging furniture, equipment, refereshments, etc.
• Assist in the preparation of logistics and equipment
• Help carry stock, furniture, etc.
• Relief other operatioins support officer
• Perform any other duties assigned by the Principal, Vice-principals, Operations Manager or any other authorised officer

Job Requirements:

• Pass in Primary School Leaving Certificate (PSLE) or equivalent
• Able to communicate in simple English
• Physically and mentally fit
• Preferably have some working experience in schools with job scope include cleaning and logistics

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Residential address (for job matching by location)

3. Minimum expected salary

4. Relevant education/qualification certificates and testimonials

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:
Customer and Site Management:
Act as the primary liaison for customers and sites.
Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
Conduct training sessions and workshops to educate customers on the utilization of Ailytics’ products and technologies.
Ensure customer satisfaction and retention.
Monitor and report on key customer success metrics.
Willingness to travel to customer sites as required. Must Have Driving License
Physical Deployment of Video Analytics solutions:
Deliver and install hardware to integrate Video Analytics solutions into customers’ workflows and systems.
Troubleshooting:
Troubleshoot and resolve technical issues to ensure customer satisfaction.
Platform Administration:
Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Bukit Batok / Choa Chu Kang / Woodlands

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

We are looking for Service Engineers for commissioning, troubleshooting and repair of marine/ship propulsion equipment. Qualified candidates should have hands-on experience with assembly and repair of heavy mechanical equipment, and/or familiar with marine electronics and automation systems.

Responsibilities and Duties:

· Complete repair and installation work

· Perform Maintenance and service work

· Determine the extent of damage and repairs in case of warranty

· Identify the causes and undertake error diagnostics for propulsion systems with mechanical, hydraulic, pneumatic

and electrical components

· Carry out modifications with ease and confidence

You should be prepared to work in a shop environment, in shipyards or on board of ships.

International traveling in the region is required. You should be able to handle work situations under time constraint, acting as the on-site expert with our customers.

Suitable candidates should hold an engineering degree in the fields of mechanical, marine, automation and electronics or mechatronics engineering. Candidates with equivalent professional background will be considered.

Location: International Business Park

Working hours: Mon-Fri Office hours

Temp Customer Service Admin

Duration: 1 Aug 2024 to 30 November 2024

Salary: $12/hr

Key Responsibilities:

• Provide post-sales interface with customers either by telephone, emails or face to face

• Issue sales quotations for standard and routine test and inspection services

• Collate, verify and evaluate all test samples related information in accordance to test specification

• Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection

• Monitor and track workflow to meet customers timeframes and committed test schedules

• Prepare standard test reports

• Monitor payment status upon releasing of test reports

• Upload test reports and required documents onto MEC portal

• Respond promptly to customer inquiries and handle and resolve customer complaints

• Direct requests and unresolved issues to designated resource

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• 5 days work week
• Location: North (Tranport pick-up islandwide at Tampines, Sengkang, Clementi & Admiralty)
• Basic up to $3k (6 month contract)

Key Responsibilities

• Support Operations: Provide full administrative support to ensure smooth operation.
• Manage Service Jobs: Oversee job services and prepare necessary documentation.
• Client Interaction: Address operational requests and issues from clients and agents.
• Order Processing: Ensure timely invoicing, document preparation, and order closure.
• Employee Records: Assist with overtime compilation and submission for technicians.
• Administrative Tasks: Maintain correspondence and filing systems, and handle other assigned tasks.

Job Requirement:

• Ability to work without much guidance
• Able to handle stress as expected to be a fast-pace environment
• Familiar with documentation works using Microsoft Office eg. Word, Excel.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Location: International Business Park

Working hours: Mon-Fri Office hours

Duration: 1 Aug 2024 to 30 November 2024

Salary: $12/hr

Job Scope:

• Provide post-sales interface with customers either by telephone, emails or face to face

• Issue sales quotations for standard and routine test and inspection services

• Collate, verify and evaluate all test samples related information in accordance to test specification

•Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection

• Monitor and track workflow to meet customers timeframes and committed test schedules

• Prepare standard test reports

• Monitor payment status upon releasing of test reports

• Upload test reports and required documents onto MEC portal

• Respond promptly to customer inquiries and handle and resolve customer complaints

• Direct requests and unresolved issues to designated resource

Job Requirements:

- Min. A level/ Nitec/ Diploma in any field

- No experience as training will be provided

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599