Total 17,722 service operations manager job vacancies in Customer Service category in Singapore

Shift Role

Governament related industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66266 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages to customers according to established recipes and standards.
• Provide excellent service to customers by taking food and drink orders, serving them, and presenting and closing checks.
• Maintain a clean and tidy work area, ensuring that all equipment, utensils and glassware are sanitized and stored properly.

Requirements:

• Must be self-motivated and able to work effectively in a fast-paced environment.
• Possess a warm and cheerful personality; with high levels of energy and motivation to provide exceptional customer service.
• Fluent in English, with proficiency in additional languages being a plus.

We are seeking a friendly and outgoing individual who enjoys engaging with customers to join our team. If this describes you, we would be delighted to have you on board! Submit your CV to us today!

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Description & Requirements

Job Description

- Duties include responding to customers' inquiries and concerns, orders consolidation and processing orders to ensure timely deliveries.

- Maintains accurate records for all transactions including administering payments

- Handling simple AR/AP

- Liaise with supply chain and warehouse on stocks movements.

- Assist Marketing with documents/project following up.

- Timely follow-up on daily emails and manage response.

Requirements

- Proficient in Microsoft Excel

- Meticulous, attention to details

- comfortable with customer interface and following up with AR from time to time

- Able to think out of the box and good problem solving skills

*Part time or full time available

*Malaysians welcomed to apply as well.

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

• Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
• Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
• Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
• Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
• Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
• Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
• Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered.

What we look for:

• Bachelor’s degree in engineering or a related field (or equivalent experience).
• Proven experience in technical sales and/or hands-on experience, in either, HVAC, Fire, Security, or Building Management System.
• Excellent communication and presentation skills, able to explain and present complex concepts in an easy-to-understand manner. Strong in negotiation and interpersonal abilities, chosen candidate will need to participate in and sometimes lead negotiations with vendors and customers.
• Ability to work collaboratively with technical teams and develop relationships with all levels of clients
• Possess strong Hunter mentality, self-motivated, goal-oriented, and able to work independently.
• Excellent problem-solving skills and attention to detail.
• Willingness to learn with a growth mindset.
• Willingness to travel to customer sites within Singapore as needed.
• Familiarity with CRM systems, such as Salesforce, is a plus.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Kiosk Service Crew (Central / Part Time)

Singaporean / PR only

Location: Kopi & Tarts @ Funan
Operational Hours: 8AM to 8PM on weekdays, 10AM to 830PM on weekends

Basic Salary: $11/hr

Working hours: minimum 22 hours/week

Job description:

• Takeaway Kiosk (no dine in)
• Opening and closing of store
• Cashiering, simple baking & local coffee making
• Ensure cleanliness of the store
• Ensure compliance with SFA safety & hygiene standard and MUIS Halal requirements (kiosk will be applying for Halal certification)

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Must be able to work on Weekends / Public Holidays

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Night Auditor

You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist residents with check-in and check-out procedures
• Make and confirm reservations
• Respond to all queries through walk-ins, emails, calls and assist with requests.
• Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
• Verify revenue from all sources and follow up on any discrepancies in reports
• Account for all financial transactions at the front desk accurately during your shift
• Handle end-of-day bookkeeping, auditing and account reconciliation
• Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
• Perform end-of-day procedures and produce daily reports
• Perform related tasks as assigned

Job Requirements

You have:

• At least 2 years of relevant work experience preferably in the hospitality industry
• Attained at least a Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Serviced-oriented, attentive to details and observant
• Knowledge of night audit processes
• Passion in learning a variety of tasks
• Willingness to perform permanent night shifts

Job Role Description

Canossaville Student Care (CSC) is an Integrated Student Care that serves students from the mainstream (majority) and special schools (minority). CSC gives priority to the most needy and disadvantaged families.

Under the direction of the Head, Student Care, the SC Manager will lead a team of educators and administrative staff to uphold the Mission and work in partnership with the other sectors (CCCS, CCDU, CPS, CCPS, CS, CC) to serve the holistic needs of the children and families.

He/She will serve as an experienced role model to guide, mentor, and empower the Student Care team all while creating a positive work and team culture where members strive together to provide the highest standards of care for our students and their families.

Critical Work Functions and Key Tasks

Strategic Support

• Work closely with the Head, Student Care to oversee the implementation of strategic Focus Areas and review progress
• Lead and plan for monthly contact time meetings

People Management

• Support in the implementation of the strategic direction to achieve CSC’ vision of “A leading Student Care, making a Difference” by leading the team of facilitators, ensuring alignment to the Canossian Mission
• Ensure that staff’s yearly performance targets are aligned with the SC strategic focus areas
• Ensure that direct reports under his/her care are growing professionally and achieving their targets set for the year
• Conduct appraisals for direct reports and recommend staff for promotion when applicable
• Conduct the SC-specific sector Induction, together with the Head, SC, for new staff
• Work closely with the SC Assistant Manager to allocate manpower efficiently and effectively
• Identify training/developmental needs of his/her Student Care team
• Ensure that his/her Student Care team attend mandatory workshops/talks/certification courses

End-to-End Student Enrolment, Administration and Fee-Related Matters

• Oversee the administration and management of:

1. Enrolment (priority & non-priority cases), withdrawal, discharge
2. Student Care Financial Assistance (SCFA) applications and renewal (SPED and non SPED)
3. Student enrolment and SCFA database
4. Canossaville Education Fund (CEF) applications and recommendations to CEF committee
5. SC-related matters with MSF, MOE, SGEnable and other relevant governing bodies

• Draft all student enrolment, withdrawal and discharge policies for communication to staff and stakeholders

Finance and Governance

• Consolidate the monthly credit card report for submission to the Head, Student Services
• Work closely with the Finance Team on all fee-related matters
• Liaise with parents/caregivers on fee-related matters
• Ensure timely fee collections
• Follow up on outstanding fees
• Ensure full compliance and manage all audits for SC
• Submit data for internal and external reporting

Service Quality

• Establish and maintain good interpersonal relations with sector leaders, sector team leads, and families
• Ensure service quality through management of feedback and queries from sector leaders, students, and families
• Establish excellent standards of quality care across Student Care

Student and Parent Management

• Be accountable for the health, safety, and overall well-being of all students from arrival to dismissal
• Be proactive to address complex and multi-faceted needs or challenges faced by individual students
• Conduct thorough investigation of incidents
• Vet investigation reports, where applicable
• Serve as the ultimate point of escalation for parent grievances and student issues, ensuring swift and effective resolution
• Provide guidance and support to the Student Care Team in student and parent management
• Prepare all communications with parents on SC-related matters

Programme Management

• Responsible for setting the direction for activities, events, and projects rolled out for students
• Collaborate with CCDU on Socio-Emotional Learning, Learning & Behaviour and Special Needs support for students
• Ensure that core programmes are delivered with fidelity and with regularity
• Collaborate with Volunteer Management (VM) & Outreach for volunteers and programmes
• Collaborate with the Estate Manager for safety and facilities management

Resource Management

• Assist in the annual budgeting exercise to ensure sustainability of CSC services and communicate approved budget to team
• Monitor the spending of the SC budget to ensure effective use
• Manage the SC space planning together with the Head, SC
• Ensure that his/her Student Care Team are equipped with required resources / tools to employ their work effectively
• Ensure that all SC assigned equipment (low and high tech) are kept in good order
• Review SOPs and workflows across CSC as part of knowledge management

Systems Development

• Lead the development of standard operating procedures for the sector, to govern the services provided to our students and their families
• Ensure communication of and adherence to department-related processes, workflows and SOPs
• Maintain timely and accurate documentation and records
• Review, enhance and/or approve department-related processes, workflows, documentation and reports when necessary

Classroom

• To perform classroom duties/ classroom management (when needed)

General

• Performs any other duties as assigned by the Senior Management

Education, Skills, and Competencies

Education and Experience

• Minimum a Diploma in any discipline (BONUS – Diploma in Care and Programme (Student Services and Coaching)
• Completion of WSQ Introductory Student Care Course offered by Ngee Ann Polytechnic
• Supervisory experience in a school-based Student Care Centre (Minimum of 5 years)
• Experience working with children between the ages of 7 to 14

Technical Skills and Competencies

• Capacity to work effectively in response to work demands (responding to client needs in different circumstances including critical incidents)
• Able to lead a team to deliver quality services to students, individuals and families
• Effective problem-solving and conflict resolution skills, when dealing with different stakeholders
• Possess ability to apply critical thinking skills (observation, planning, analysis, review) to the workplace
• Display strong organisational and time management skills to effectively plan and coordinate activities

Generic Skills and competencies

• Excellent interpersonal and written communication skills
• Ability to collaborate, build and maintain strong relationships with different stakeholders
• Ability to create a positive work culture where members strive together for the highest standards of care
• Ability to adapt to change and a willingness to embrace new strategies and ways of working
• Take initiative and adapt to changing needs, fostering a flexible and proactive approach
• Ability to work independently with minimal supervision
• Ability to work effectively in a team-oriented and multi-disciplinary environment
• Ability to multi-task and prioritise responsibilities
• Demonstrate a passion for working with children and promoting their overall well-being and development
• Exhibit patience, empathy, and understanding towards students and their unique needs

We are seeking a dedicated and passionate individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction. You will serve as the primary point of contact for inquiries, provide information about our services, and assist with registrations and booking.

If you are passionate about making a difference in the lives of others and contribute to the betterment of our community, we would love to hear from you.

Responsibilities

• Provide exceptional service and support via phone, email, and in-person interactions.
• Respond promptly and professionally to customer inquiries, addressing questions about our programs, activities, and services.
• Assist customers with registrations, and payments, ensuring accuracy and completeness of information.
• Provide guidance and support to customers experiencing difficulties or needing additional assistance.
• Maintain accurate records of customer interactions.
• Collaborate with team members to resolve complex customer issues.
• Stay updated about our programs to effectively communicate with customers and promote participation.
• Contribute to the continuous improvement of our customer service processes and procedures.

Requirements

• Previous experience in customer service or a related field.
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities.
• Ability to handle difficult or demanding customers with professionalism and empathy.
• Proficient in using computer systems and software, such as Microsoft Office Suite.
• Detail-oriented and well-organized, with the ability to multitask effectively.
• Willingness to learn and adapt to new technologies and processes.

Benefits

• Medical Benefits
• Dental Benefits
• 14 days annual leave, medical, hospitalisation, childcare, paternity, compassionate leave
• Performance bonus

**Salary will be based on Experience and number of workdays**

Location: Somerset

Working Hours: 8.30am - 5.30pm/ 5 days

• Stock Management: in the store and in the warehouse; movements between stores; centralization of the merchandise
• Responsible for purchase order entry and updates. Keep track of and communicate status of upcoming POs.
• Input designated SKUs for markdown into appropriate merchandising system
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).
• Less broken sizes in the stores (following up the consolidation among the stores also constantly working on clusters per category for each store)
• Liaise between 3PL & store on all deliveries matters

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Summary

Responsible to perform all medical devices maintenance according to GDPMDS requirement. The incumbent also has to establish good rapport, both externally with customers/vendors and internally amongst colleagues

Job Responsibilities

• Schedule preventive maintenance for each equipment
• Proper planning with early coordination with customers on equipment to be maintained. Maintenance should be performed based on Manufacturer’s recommended protocol with full and accurate documentation of results and/or results of activities performed.
• Factory Modification (if required)
• Work closely with Supervisor to carry put the above activity whenever required.
• Normal Installation & Commissioning
• Unpacking of new equipment, performance of functional pre-checks on equipment prior to delivery, assistance in preparation of ‘Delivery Documents’.
• Troubleshooting and repair work to diagnose and resolves equipment problem through:
• Prioritization and planning of work to be done
• Communicate (with customer) on estimated time of arrival
• Escalating problems whenever appropriate
• Accurately report service data with acknowledgement by customer on work performed
• Liaising and working with manufacturers to address service issues to resolve technical problems
• Prepare service quotations to customers’ enquiries (working closely with supervisor)
• Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required.
• Constantly possess good initiative, with desire for continuous learning

Requirements

• Min. Diploma/Degree in Mechanical / Electrical Engineering or related field of study
• Min. 2 to 3 years’ related working experience from Medical Device sector
• Proficient in Microsoft Office.
• Confortable with standby for any operational support duties during non office hours

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66267 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Summary:

• Basic+AWS+Bonus
• 5 days, 830am-530pm
• Company with great career prospect

Job Scope:

• Responsible for overseeing Import/Export Documentation and Processes.
• Managing shipping documentation, including Import, LC, Bill of Lading, and FTA Agreement.
• Offering customer support for shipments, advising on country-specific rules and regulations, providing after-sales support, and following up with clients until the transaction is completed.
• Handling customer inquiries or complaints.
• Ensuring accurate and timely delivery of all necessary information and documentation to clients, agents, sea companies, and forwarders.
• Building and maintaining positive relationships with agents and shipping companies.
• Managing container inventory control, maintenance, and repairs.
• Compiling and comparing rates from various carriers.
• Participating in other company projects and assigned duties.
• Performing other administrative and ad-hoc tasks as needed.

Requirements:
• Candidates with Logistics and Freight Forwarding background are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

• Excellent culture and training opportunities
• Be a part of a high-performing and professional team

About Our Client

Our esteemed client is an multi-national organisation that distributes market-leading & branded consumer healthcare products & medicines to over 20 countries across the globe.

Job Description

• Acting as the helpdesk support for the users, solve the level 1& 2 user problem, perform basic troubleshooting for users.
• Assists staff with the installation, configuration, troubleshooting and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software when required.
• Works with other countries IT support staff as appropriate to determine and resolve problems received from users.
• Interact with computer platforms in a multi-layered client-server environment. Ensure desktop computers interconnect seamlessly with diverse systems including file, email, application servers, and other related systems.
• Manage ongoing PC re-image program - currently using SCCM and Intune co-management
• Train and orient staff on use of hardware and software.
• Recommends and/ or performs upgrades on systems if necessary.
• Assist in the purchase, build and deployment of IT related hardware and software.
• Maintain all IT inventory by performing hardware and software audits.

The Successful Applicant

• Customer service focus
• Good technical knowledge and skills in Desktop support
• Experience working in a full Office365 environment
• Degree or TAFE Diploma in IT
• Microsoft Certified Professional (good to have)
• Experience with SCCM/Intune

What's on Offer

• Excellent culture and training opportunities
• Be a part of a high-performing and professional team
• No shifts

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-022024-6345664

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Customer Service Executive

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

$2500 - $3200 (Depends on Experiences)

Jalan Pemimpin (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/Transhipments/D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Job Requirements:

• Min1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Attend to customers’ enquiries via calls and emails.
• Maintain good customer relationships and ensure customers satisfaction.
• Processing of customers’ orders and issuing purchase orders.
• Creating delivery orders/ descriptions, internal work orders and updating shipping schedules.
• Issuing of sales invoices to customers.
• Source for suppliers/ vendors for company purchases.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 1 – 2 years of customer service or sales administration experience.
• Prior experience with MYOB system will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Perform both front-office counter service duties and back- office operational and administrative duties in the department
• Handling over the counter banking transactions including opening of accounts
• Processing inward and outward remittance transactions
• Processing inter-bank GIRO payments
• Handling customer enquiries
• Attending to customers’ account requests

Requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Volunteer Management Assistant Manager ( 4 months, up to $3,800 per month)

Working Location: Orchard

Working hours:Monday - Thursday 8.30am - 6pm Friday : 8.30am - 5.30pm

Job Description

• Managing the Community Volunteer (CV) programme and other ad-hoc duties
• Recruit, screen and interview volunteers
• Coordinate the training sessions
• Assist to handle enquiries from volunteers/stakeholders or feedback from members of public
• Plan and organise meetings/consultations
• Draft reports and take minutes during meetings
• Monitor the progress of initiatives that were implemented
• Assist in updating the database and other administrative work
• Assist in records management and any other duties assigned

Requirements:

• Minimum Bachelors
• Proficient in Microsoft Office, where a strong knowledge of Excel is an advantage
• Strong interpersonal, analytical, written and verbal communication skills
• A resourceful and self-motivated individual, who is able to work well independently
• Meticulous with an eye for detail

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

Key Responsibilities

• Manage the assigned application support scope of work, including planning, organizing, scheduling, and supervising and managing the development projects, SDLC, Agile Methodologies, SCRUM meeting and Sprint plannings
• Continuously monitor, measure, and report the application support team’s performance, ensure the team is performing at its dimensioned capacity and according to defined SLAs
• Coach and assist with training of all L1 and L2 resources to ensure the highest levels of customer focus and collaborative working.
• Identify opportunities to eliminate recurring issues and increase automated detection and resolution
• Oversee clear and effective communication with all stakeholders, including end-user assistance where required until the issue has been resolved
• Ensure guidelines of change management, release management and application performance quality processes are strictly followed
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity. Continually promote equal opportunities, health and safety and customer care in compliance with organizational aims and objectives

Minimum Qualifications

• Bachelor’s degree or equivalent is required
• 5+ years of experience developing and leading a team of application development professionals
• Leadership experience in a 24x7 operation supporting enterprise software and systems
• Experience working with stakeholders to communicate issues while balancing business expectations
• Significant knowledge of new product/service release cycles and willingness to stay on the forefront of emerging industry best practices
• Fluency in English is required

If you are interested, please apply now or you may send your resume to [email protected]

We regret that only shortlisted candidates will be notified.

EA Licence no: 20C0392

EA Registration no: R1770151

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Handling customer order process.
• Assist with sales team member for issuing sales order, delivery order, invoice and credit note
• Manage the customer enquiries or issue with monitor and reply on email correspondence.
• Able to check all the information of documents like receipts, amounts and records all are tally and correct.
• Able to handle all customer incoming enquiries
• Able to handle daily sales order
• Communicate with other departments to fulfil customer's order
• Handle indoor sales customer
• To perform any other ad-hoc work duties as and when required by Management

Requirements:

• ‘O’ Level and above
• Excellent in communication skills, good personality and convincing power.
• Experience in ERP/NAV system.
• Experience in Food Manufacturing industry is an advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.